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reviewer1392276 - PeerSpot reviewer
Senior Consultant at a financial services firm with 10,001+ employees
Real User
A one-stop solution that comes with various modules and allows you to do everything related to employee management
Pros and Cons
  • "It is a one-stop solution for everything. You can look for information about other employees or you can track your information. There is a directory, so you can search for other employees. You can also see and track your personal details and salary details on the employee profile page."
  • "I would be happy if it was faster. Currently, when I try to navigate within the solution itself, it is a bit slow in terms of the page load time. When I click on something, it usually takes time to load. When you click on different icons or areas on the website, it is slow. Even when you navigate between different models, it is a bit slow. I would like to see a bit faster performance and a better user experience."

What is our primary use case?

It is basically an HR or employee management solution. It has specific modules for performance management, employee details, career management, etc.

What is most valuable?

It is a one-stop solution for everything. You can look for information about other employees or you can track your information. There is a directory, so you can search for other employees. You can also see and track your personal details and salary details on the employee profile page. 

It allows you to do everything related to career management. For example, you can give an employee reference. You can also refer people from outside the organization. 

It also helps you with leave management. If you want to apply for leave or track your leaves, you can do that.

What needs improvement?

I would be happy if it was faster. Currently, when I try to navigate within the solution itself, it is a bit slow in terms of the page load time. When I click on something, it usually takes time to load. When you click on different icons or areas on the website, it is slow. Even when you navigate between different models, it is a bit slow. I would like to see a bit faster performance and a better user experience.

For how long have I used the solution?

I've been using this solution for more than two and a half years.

Buyer's Guide
Workday
December 2024
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What do I think about the scalability of the solution?

I am only an end-user. So, I don't know about its stability and scalability, but in our organization, all the users are using it. We have about 2,000 employees who are using this solution. Everyone has access to the solution across all the regions.

How are customer service and support?

I have not contacted their tech support.

Which solution did I use previously and why did I switch?

I've used different HR management systems. I might have used Oracle HR, but I am not sure.

How was the initial setup?

It is a SaaS solution. I just need to access the website.

What other advice do I have?

I would, of course, recommend this solution to others. It is a good solution.

I would rate it an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Praveen Kumar N - PeerSpot reviewer
Senior Manager at Flex Technologies
Real User
Available technical support, reliable, and user-friendly
Pros and Cons
  • "Workday is a secure product."
  • "The user interface can be enhanced."

What is our primary use case?

We use Workday for the management of extensive leave applications in familiar industries. The primary use cases are for employment management.

What is most valuable?

I'm not a user. I don't get too involved in that.

I don't have any issues with this solution.

Workday is a secure product.

What needs improvement?

The dashboard is fine, but the dashboarding and other aspects could be improved.

The user interface can be enhanced.

For how long have I used the solution?

I have been using Workday for four or five years.

What do I think about the stability of the solution?

Workday is stable. I have not had any issues with it.

What do I think about the scalability of the solution?

Workday is a scalable solution.

We have approximately 100 users in our company.

I am not aware of any plans to increase usage by the company.

How are customer service and support?

Technical support is always available. I don't have any concerns with technical support.

Which solution did I use previously and why did I switch?

In terms of RP products, I work with UiPath, Studio, Orchestrator, and AI Center, which are included with UiPath. Process mining is available, but I have not used it. Perhaps I'll use it in the future.

I use Office and other activities on a regular basis, but nothing specific.

We don't use Microsoft because we have our own tools. We have internal resources.

How was the initial setup?

It was easy to install. 

I was not involved with the deployment. I can't do it because I don't know how to do it.

What's my experience with pricing, setup cost, and licensing?

It has an annual subscription rate, but I'm not sure how it will work.

What other advice do I have?

I would recommend this solution to anyone who is interested.

I would rate Workday an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Workday
December 2024
Learn what your peers think about Workday. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
Jessica Witbooi - PeerSpot reviewer
Human Capital Administrator at a outsourcing company with 10,001+ employees
Real User
Top 5
Worked well for the agents for performance reviews but not for the HR and recruitment teams
Pros and Cons
  • "It was more efficient for the agents for their performance reviews, but when it came to HR and the recruitment team, it sometimes worked, and sometimes, it didn't work."
  • "There were a lot of issues. There were consistency or accuracy issues with the data we had, and every time we had to pull reports in Workday, it was difficult."

How has it helped my organization?

When I used to work on Workday, some of the info wasn't accurate, and I had to double-check via Sage People. The company that bought us wanted to use their own product. Their product was Workday, and our product was Sage People. They told us that Workday is like Sage People, but something didn't add up. I always used Sage People as a backup tool for Workday.

What is most valuable?

It was more efficient for the agents for their performance reviews, but when it came to HR and the recruitment team, it sometimes worked, and sometimes, it didn't work.

What needs improvement?

There were a lot of issues. There were consistency or accuracy issues with the data we had, and every time we had to pull reports in Workday, it was difficult. 

For how long have I used the solution?

I've been using Workday since 2020. It has been around two years. I don't know the version that we had. All I know is that for HR, we've got access to everything, and employees have got access to their payslips, etc.

What do I think about the scalability of the solution?

It was being used by the whole call center with more than 250 agents.

Which solution did I use previously and why did I switch?

When a company bought us, we were still working on Sage People. That's how Workday came to us. If I could choose between Sage People and Workday, I'd go for Sage People. It's the best.

How was the initial setup?

It's straightforward, but you need to know it in order to work on it. You need training on Workday.

What other advice do I have?

To those considering using this solution, I'd advise doing a proper check. Pay attention and ask more questions.

I'd rate Workday a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1274439 - PeerSpot reviewer
IT Advisory Senior Staff at a financial services firm with 1,001-5,000 employees
Real User
Centralized solution for payroll and benefits info; could be easier to use
Pros and Cons
  • "The payroll and benefits engine is the most valuable Workday solution in my opinion. It is also easy to access."
  • "The expenses and reimbursements module could be improved. Creating expense reports is time consuming and inefficient compared to other expense solutions."

What is our primary use case?

Workday is currently being used for all finance and accounting, i.e., time and expense, expense reimbursement, and payroll benefits. We're currently still expanding it where there are projects still ongoing.

How has it helped my organization?

Workday has improved our organization by being a centralized spot for payroll and benefits information. We use it extensively and plan on expanding our use. 

What is most valuable?

The payroll and benefits engine is the most valuable Workday solution in my opinion. It is also easy to access. 

What needs improvement?

The expenses and reimbursements module could be improved. Creating expense reports is time-consuming and inefficient compared to other expense solutions.

Workday could also be easier to use. 

For how long have I used the solution?

I have been using Workday for two years. 

What do I think about the stability of the solution?

Workday's stability is fine. It's a cloud product, so it's not going to shut down on us.

What do I think about the scalability of the solution?

Workday is probably the most scalable human capital management platform out there. We probably have more than 4,000 users, most of whom are using it for tracking time, expenses, payroll, and benefits. Also, the accounting department uses it as their ERP. 

Which solution did I use previously and why did I switch?

We previously used a very old, end-of-life system. 

How was the initial setup?

I was not part of the initial Workday setup so I don't really know.

What about the implementation team?

We used a third-party vendor for the initial deployment and it took about a year and a half or so. 

Which other solutions did I evaluate?

I don't think we evaluated other solutions before going with Workday. 

What other advice do I have?

The advice I would give to others considering Workday is to know that it's big and time-consuming. I would rate this solution a seven out of ten

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Associate (Management Consulting) at a consultancy with 10,001+ employees
Real User
I've used it for operational and detailed reporting and some low-level analytics. The community is super helpful.

Valuable Features

I primarily used the report writer; have some experience with EIB integrations as well.

Improvements to My Organization

My personal organization does not use it. However, in my clients’ organizations, people really seemed to like the user interface, and the community has been extremely helpful. The regular releases are also very nice. Reporting is a bit of a learning curve coming from an ERP built on a standard relationship database, but once users get the hang of it, it's really quite powerful.

Room for Improvement

It's great for operational / detailed reporting and some low-level analytics, but for heavy-duty analysis against large data sets, I find it's a bit lacking. For instance, the indexed data sources only work when using non-calculated fields. Most clients have a TON of calculated fields used for reporting purposes, so I find this severely limits the appeal of such data sources. Non-indexed data sources don't perform very well against large datasets compared to a data warehouse / star schema / OLAP cube.

Use of Solution

I have used it off and on since 2013; had one project where I worked with it for about two years, another for about six months.

Stability Issues

I rarely if ever encountered any stability issues.

Customer Service and Technical Support

The community is super helpful; haven't had to use an actual support ticket thus far.

Initial Setup

From a reporting standpoint, there's not much configuration or setup required at all.

Other Advice

The reporting capability is perfectly adequate in 90% of cases, given the requisite training. For "heavy-duty" analytics across very large datasets, consider the integration required for integrating with an on-premise data warehouse, for example... There will be considerable additional overhead in managing the outbound files, SFTP, ETL, etc. from a cloud source vs an on-premise source.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a Workday implementation partner.
PeerSpot user
it_user326337 - PeerSpot reviewer
it_user326337Customer Success Manager at PeerSpot
Real User

Have there been pointed areas where Workday's analytics capabilities answered specific questions that you previously did not have a way to answer?

See all 3 comments
reviewer1742631 - PeerSpot reviewer
Data Product Manager at a retailer with 10,001+ employees
Real User
Stable and easy to use enterprise management solution used to manage employee information and processes
Pros and Cons
  • "It is easy to use and straightforward."
  • "This solution could be made easier to use by continuing to release new improvements."

What is our primary use case?

Our HR team use it to manage all employee information and processes. 

What is most valuable?

 It is easy to use and straightforward.

What needs improvement?

This solution could be made easier to use by continuing to release new improvements. 

For how long have I used the solution?

I have been using this solution for six months. 

What do I think about the stability of the solution?

This is a stable solution. 

How are customer service and support?

I have not needed to contact customer support. 

What other advice do I have?

I would rate this solution a ten out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tech support at Melbourne Institute of Technology, Sydney Campus
Reseller
The tool is useful for storing employee records, but it is not easy to implement
Pros and Cons
  • "The product is useful for storing employee records."
  • "The product must include payroll features."

What is our primary use case?

We support the tool. There are users who are using Workday. If there's an issue while they are using Workday, we see what's the issue and help them resolve it.

What is most valuable?

The product is useful for storing employee records.

What needs improvement?

The product must include payroll features.

For how long have I used the solution?

I have been using this solution since 2018. I am using the latest version of the solution.

What do I think about the stability of the solution?

I rate the product’s stability a six out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a six out of ten. Around 30,000 people are using the solution in our organization.

How was the initial setup?

I rate the ease of setup a six out of ten. The product is not easy to implement. It is difficult to understand the setup at first. The tool is not that informative for us to understand the whole picture. The solution is deployed on the cloud. The deployment took us two years.

What about the implementation team?

The number of people required for deployment depends on the project's size. In our case, it was a global deployment. We needed more than 100 people to deploy the product. If it’s for one company, it can be deployed with fewer people.

What other advice do I have?

I have worked with ERP systems. I could recommend the solution to others. However, people must attend training to understand the tool. Overall, I rate the product a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Support
PeerSpot user
Practice Head at Vyom Labs
Real User
Top 5
A holistic HR solution that needs to be updated with generative UI
Pros and Cons
  • "Workday is a holistic HR solution."
  • "The solution needs to be updated with generative UI."

What is our primary use case?

We use Workday for employee benefits. 

What is most valuable?

Workday is a holistic HR solution. 

What needs improvement?

The solution needs to be updated with generative UI. 

For how long have I used the solution?

I have been working with the solution for three years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

Workday is very scalable, and my company has more than 50 users. 

How was the initial setup?

Workday's installation is straightforward. 

What about the implementation team?

We deployed the product in-house. 

What other advice do I have?

I rate the product a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Workday Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Workday Report and get advice and tips from experienced pros sharing their opinions.