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Independent Consultant at a tech services company with 1-10 employees
Consultant
Good reporting, reliable, and scales well
Pros and Cons
  • "The most valuable feature is the ease of reporting."
  • "The implementation could have gone a little smoother."

What is our primary use case?

In different companies, I have used all of the core features. I have also used it for HR and worked with the recruiting functionality.

What is most valuable?

The most valuable feature is the ease of reporting.

What needs improvement?

The implementation could have gone a little smoother. Typically, they give you credits for hours to use, and you go through them quickly. Then, they charge you per hour on calls after that, so I had to negotiate it because I implemented it myself and did not use an outside party.

With respect to technical support, there is some room for improvement.

In the future, I would like to see better artificial intelligence in recruiting capabilities.

For how long have I used the solution?

I had used Workday for approximately seven years, but I have now left that position.

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Workday
March 2025
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What do I think about the stability of the solution?

This is a reliable solution.

What do I think about the scalability of the solution?

I did have an opportunity to scale it. At the first company, there were approximately 2,500 users. In the second one, the number of people using it was closer to 4,000.

How are customer service and support?

The technical support is very good when you get through to the right person.

Which solution did I use previously and why did I switch?

I have used Workday in two previous roles. At one company, I installed it, and at a second one, I helped to implement it.

How was the initial setup?

The deployment is a little bit complex and I had to purchase additional support hours to complete it. It did not take a long time, although it was also not quick. If you consider what is probably common for most people implementing any type of system that size, I was probably about six weeks late on the deliverable.

What about the implementation team?

I deployed it myself.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid on a yearly basis. The pricing is good from an HR perspective, although management gets upset after spending $500,000 a year, every year. As the cost continues, you get a little pushback from finance. It is not a cheap solution.

There is an additional hourly charge for support once you are finished with the credits that are included.

What other advice do I have?

This is definitely a product that I recommend. I still think it's one of the better solutions that you're not paying for customization with. There are better products out there, but you have to customize them. Then, you're paying for increased costs with deliverables. You create a lot of spaghetti strings on customization, then you have to hire consultants to do the work.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user517446 - PeerSpot reviewer
Systems Analyst at a financial services firm with 1,001-5,000 employees
Vendor
I would say the most value comes from the annual review features.

What is most valuable?

I would say the most value comes from the annual review features. It is well laid out and easy to complete. It makes the process of annual reviews simple and concise.

How has it helped my organization?

It is more efficient than any methods/processes I have used in other companies. The simplicity of the system is very valuable.

What needs improvement?

The ability to drive more analytics on a customizable level would be helpful.

For how long have I used the solution?

One year.

What was my experience with deployment of the solution?

No problems with deployment.

What do I think about the stability of the solution?

No problems with stability.

What do I think about the scalability of the solution?

Scalability has not been an issue.

How are customer service and technical support?

Customer Service:

10/10

Technical Support:

10/10

Which solution did I use previously and why did I switch?

No previous solutions.

How was the initial setup?

Straightforward.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Workday
March 2025
Learn what your peers think about Workday. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
AmolSontakke - PeerSpot reviewer
Senior Solution Engineer at a tech vendor with 10,001+ employees
Real User
Top 10
Good solution for planning but UI is somewhat cumbersome
Pros and Cons
  • "Workday's best features are planning and finance."
  • "Workday would be improved with more API connectors."

What is our primary use case?

I mainly use Workday for job requisitions, CRM, and HCM.

What is most valuable?

Workday's best features are planning and finance.

What needs improvement?

Workday would be improved with more API connectors. Its UI is also somewhat cumbersome.

For how long have I used the solution?

I've been using Workday for a year.

What do I think about the scalability of the solution?

Workday's scalability is good.

What's my experience with pricing, setup cost, and licensing?

Workday is moderately priced - I'd rate its pricing three out of five.

What other advice do I have?

I would rate Workday as six out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1392276 - PeerSpot reviewer
Senior Consultant at a financial services firm with 10,001+ employees
Real User
A one-stop solution that comes with various modules and allows you to do everything related to employee management
Pros and Cons
  • "It is a one-stop solution for everything. You can look for information about other employees or you can track your information. There is a directory, so you can search for other employees. You can also see and track your personal details and salary details on the employee profile page."
  • "I would be happy if it was faster. Currently, when I try to navigate within the solution itself, it is a bit slow in terms of the page load time. When I click on something, it usually takes time to load. When you click on different icons or areas on the website, it is slow. Even when you navigate between different models, it is a bit slow. I would like to see a bit faster performance and a better user experience."

What is our primary use case?

It is basically an HR or employee management solution. It has specific modules for performance management, employee details, career management, etc.

What is most valuable?

It is a one-stop solution for everything. You can look for information about other employees or you can track your information. There is a directory, so you can search for other employees. You can also see and track your personal details and salary details on the employee profile page. 

It allows you to do everything related to career management. For example, you can give an employee reference. You can also refer people from outside the organization. 

It also helps you with leave management. If you want to apply for leave or track your leaves, you can do that.

What needs improvement?

I would be happy if it was faster. Currently, when I try to navigate within the solution itself, it is a bit slow in terms of the page load time. When I click on something, it usually takes time to load. When you click on different icons or areas on the website, it is slow. Even when you navigate between different models, it is a bit slow. I would like to see a bit faster performance and a better user experience.

For how long have I used the solution?

I've been using this solution for more than two and a half years.

What do I think about the scalability of the solution?

I am only an end-user. So, I don't know about its stability and scalability, but in our organization, all the users are using it. We have about 2,000 employees who are using this solution. Everyone has access to the solution across all the regions.

How are customer service and support?

I have not contacted their tech support.

Which solution did I use previously and why did I switch?

I've used different HR management systems. I might have used Oracle HR, but I am not sure.

How was the initial setup?

It is a SaaS solution. I just need to access the website.

What other advice do I have?

I would, of course, recommend this solution to others. It is a good solution.

I would rate it an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Workday Integration Lead at a transportation company with 10,001+ employees
Real User
Changes the way old ERPs work and creates a whole set of changes to how the BAU works

What is most valuable?

  • Easy to use
  • Interactive
  • Cloud
  • SaaS VF

How has it helped my organization?

  • Reliability
  • Performance
  • Maintenance of the HR system

What needs improvement?

They can work on getting the clients to work on their support model. Most of the client's current support model for their legacy system will be quite different to what it will be when it's Workday.

For how long have I used the solution?

More than three and a half years.

What do I think about the stability of the solution?

Nope.

What do I think about the scalability of the solution?

Nope.

How are customer service and technical support?

Amazing with the support team. Their response time is really good.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Complex, as it's moving to a different system, getting the stakeholders together, and making them make decisions.

What's my experience with pricing, setup cost, and licensing?

It's good and fair with the modules it offers.

Which other solutions did I evaluate?

Other cloud apps like Salesforce, Fusion, etc., but nothing stood a chance against this product.

What other advice do I have?

Great product, think about the BAU/support. It changes the way old ERPs work and creates a whole set of changes to how the BAU works.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Management Information Analyst at a computer software company with 5,001-10,000 employees
Real User
Responsive support, good analysis features, and easy to navigate
Pros and Cons
  • "I found the analysis features to be very useful for our company. I also found the modules installed to be aligned with our company's KPIs. These were the two features that stood out."
  • "The user interface could be better. Everything else was fine."

What is our primary use case?

I was using Workday at my previous company. The company that I'm currently working for does not use Workday.

We were using it as a people management system to manage people's data.

What is most valuable?

I found the analysis features to be very useful for our company. I also found the modules installed to be aligned with our company's KPIs. These were the two features that stood out. So, the data part of it was what stood out while using this software.

It was also easy to navigate.

What needs improvement?

The user interface could be better. Everything else was fine.

For how long have I used the solution?

I used it for one year.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

They are very good. They're always responsive, and they do provide solutions. I would rate them a five out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

It was straightforward. I would rate it a three out of five in terms of the ease of setup.

What's my experience with pricing, setup cost, and licensing?

It is on a yearly basis.

What other advice do I have?

I would rate it an eight out of ten. I had minimal issues with the software. The issues that I experienced were things that we were able to fix.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1201137 - PeerSpot reviewer
Chief Strategy Architect at a computer software company with 10,001+ employees
Real User
Beneficial company information hosting and useful employee discovery.
Pros and Cons
  • "The most valuable feature of Workday is the ease of navigation to browse the application. The solution can hold information about the company and people with accounts can be discovered by others in the whole company."
  • "The navigation of Workday is good but could be better."

What is our primary use case?

Workday is used for a combination of things, such as looking at new opportunities, for example, the company publishes openings that are available to users. It is a place where employee profile content is housed so that other people in the company can be discovered and understand the organizational structure.

What is most valuable?

The most valuable feature of Workday is the ease of navigation to browse the application. The solution can hold information about the company and people with accounts can be discovered by others in the whole company.

What needs improvement?

The navigation of Workday is good but could be better.

For how long have I used the solution?

I have used Workday within the last 12 months.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Software Engineer at SOAIS
Real User
Good reporting with an interface that is easy to use
Pros and Cons
  • "The user interface is good and very easy to use."
  • "The security console should be made less complex."

What is our primary use case?

I use this solution to gather customer requirements and then generate reports, configuring BPs and other HCM related transection like Hiring, termination, job change, Name change etc. 

What is most valuable?

The most valuable feature is the reporting. HCM prepares reports that describe the performance and other details.

The user interface is good and very easy to use.

What needs improvement?

The security console should be made less complex. This way, if anybody wants access to a particular business object then they can simply send a request to access the corresponding parts. Once the administrator sees the request, they can set permissions to specify whether the user has access or not.

I would like a report that searches for and produces a list of all the business objects that are based on a function area.

For how long have I used the solution?

I have been using Workday for 5 years.

What do I think about the stability of the solution?

I have not had any issues with stability.

We have had some errors in reporting but they were easily solved. 

What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and technical support?

I have not been in contact with technical support.

Which solution did I use previously and why did I switch?

I have experience with database-based ERP systems and this solution is easier to use.

How was the initial setup?

The initial setup is straightforward.

The length of time required to deploy Workday depends on the complexity of the requirements. The average is probably one week.

What other advice do I have?

My advice to anybody who is implementing this solution is to first prepare the company so that Workday will best support the organization. You need to integrate it properly into the business. After that is the security configuration, which is the complex part.

Moving to a cloud solution after using an on-premises solution has given me some difficulty because there is a gap. However, the user interface is easier to use.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Workday Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Workday Report and get advice and tips from experienced pros sharing their opinions.