I use the solution as a workflow tool. My organization was once developing a client’s website and content. We used the tool to receive creative assets, get approvals, and review the final products. The solution also acts as a repository for digital assets.
I have set up accounts and process flow for our clients based on their requirements so clients can use a set template to do their work. They can analyze their data once the projects run and decide on improving efficiency. Once the project goes live, we also provide support and maintenance on the tool.
The tool is very user-friendly. Workload Balancer is a very good feature. Many teams manage their resources via spreadsheets, and it is very difficult to maintain data for resources across the globe.
We had teams in the UK, Japan, and India, and if we needed a developer available to work on a particular item, it used to be a manual effort. Since Workfront provides a resourcing feature, it is easier for resource managers to see the data online to know a resource’s availability.
Previously, the changes made to the projects by the stakeholders had no proper documentation in our organization since we did it through spreadsheets. There was no organized way of keeping records. Using Workfront, we can bring the stakeholders together, decide who has the main authority to approve and make a decision, view the comments, and compare different versions.
Since Workfront is integrated, we don't have to maintain a separate timesheet or a workload balance. We get a lot of good data to analyze and bring efficiency to the team. Workfront Proof and resourcing-related features are my personal favourites. The tool is very well integrated with many features, making things easier for our clients.