Adobe Workfront Reviews

Name: Adobe Workfront
Brand: Adobe
Rating: 4.2 (33 reviews)

Vendor: Adobe

4.2 out of 5

33 reviews
88% willing to recommend

581 followers

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What is Adobe Workfront?

AtTask is a cloud-based Enterprise Work Management solution that helps marketing, IT, and other enterprise teams conquer the chaos of excessive email, redundant status meetings, and disconnected tools. Unlike other tools, AtTask Enterprise Work Cloud is a centralized, easy-to-adopt solution for managing and collaborating on all types of work through the entire work lifecycle, which improves team productivity and executive visibility. AtTask is trusted by thousands of global enterprises, like Adobe, Cisco, HBO, House of Blues, REI, Trek, Schneider Electric, and ATB Financial. To learn more, visit www.AtTask.com or follow us on Twitter @AtTask.

Get the Adobe Workfront Buyer's Guide and find out what your peers are saying about Adobe Workfront, Jira, monday.com and more!

Adobe Workfront is the #1 ranked solution in top Digital Asset Management solutions and #9 ranked solution in top Project Management Software. PeerSpot users give Adobe Workfront an average rating of 8.4 out of 10. Based on the analysis of the 33 most recent Adobe Workfront reviews, the overall sentiment is positive, with a sentiment score of 6.9. (Among the lowest in the category). Adobe Workfront is most commonly compared to Jira: Adobe Workfront vs Jira. Adobe Workfront is popular among the midsize enterprise segment, accounting for 72% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 69% of all views.

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Featured reviews

Graham Sprague

Sr. Manager/Adobe Workfront Fusion Developer at Staples, Inc.

Adobe Workfront could improve its interface, which may benefit from an overhaul for better consistency between the web interface and the API. The current setup was not originally designed API-first, leading to some confusion and differences in available functions. Additionally, the low-code environment in Workfront Fusion is beneficial yet sometimes limiting, and it might be more powerful with enhancements.

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Robert Criscione

Senior Director, Global Design / Marketing Operations at Logitech

I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically.

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Komal Jain

Product Manager at Accenture

Sometimes there are glitches when we are reviewing an interactive proof. It does not show the comments side by side in the compare mode. A lot of time, we see comments only on one side. The product should improve its efficiency. Certain features are very restricted. Sometimes, I have to export data from Workfront to Microsoft Excel to work on it. The system does not allow us to change calculated fields across all the forms at the same time. If you have one field in a form that is also on ten other forms, we have to delete it from the other forms, reset the formula in one of the forms, add the field back to the ten forms, and refresh the data. It is a long process to get things done, which is time-consuming. We should be able to change a calculated field, which should be automatically implemented across all the forms. This feature is available in the native and custom fields but not in the calculated fields. We have to do it manually. When we do it manually, there is a full chance of error.

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Adobe Workfront mindshare

Product category:

As of December 2024, the mindshare of Adobe Workfront in the Project Management Software category stands at 4.0%, up from 3.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Project Management Software

PeerAnalyst reports

Type	Title	Date
Category	Project Management Software	Dec 21, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 21, 2024	Download
Comparison	Adobe Workfront vs monday.com	Dec 21, 2024	Download
Comparison	Adobe Workfront vs Microsoft Project	Dec 21, 2024	Download
Comparison	Adobe Workfront vs Jira	Dec 21, 2024	Download

Title	Rating	Mindshare	Recommending
Jira	4.1	8.8%	91%	274 interviews Add to research
monday.com	4.7	7.3%	98%	224 interviews Add to research

Valuable Features

Adobe Workfront's valuable features include robust reporting, customizable workflows, ease of use, and project transparency. Users appreciate the ability to create custom project templates, dashboards, and forms. Its integration with other systems enhances communication and collaboration. The platform supports project management with features like timesheets, workload balancing, and task management. Its intelligent interfaces and flexible customization options accommodate unique processes, making it highly adaptable for various business needs and improving overall efficiency.

"Workfront centralizes the tasks, the assignment of tasks, and documents required to do the work, streamlining communication and information availability, thus improving organization and reducing dependency on decentralized methods like email or servers."
"Instead of following everything on email, business users can track everything on Adobe Workfront when the other systems are integrated with it."
"Workfront is innovative and these were plenty of features that I found valuable while working at Logitech. Workfront had this feature of Project Schedule Templatization. This saves time and effort and even leads to the standardization of processes that are well-assorted. The Intelligent Graphical Interfaces of Workfront allow one to look at a specific type of resource and a specific phase for a specific family of products. You can get quite granular with the data and even zoom in or out of the timeline. It also categorizes projects according to classes and portfolios so that over time, you can more easily understand what are the various metrics involved in producing a specific portfolioAnother important feature is Workfront allowing you to validate milestones and investigate the project. This also helped me to understand which projects are performing well and whether it was beneficial to invest in the same.The IT and the app configuration is quite secure and it is one of the benefits.One more valuable feature is the integration of communication systems inside Workfront. This helps you differentiate between normal business emails and project-specific conversations. This is also known as ‘queues’ and I absolutely find this feature extremely powerful."

Room for Improvement

Adobe Workfront requires improvements in interface design and functionality, especially in reporting capabilities and dashboard visualization. Users experience limitations with customization and flexibility in report generation, needing intuitive tools for better data handling. Bugs and slow update cycles hinder productivity, while the system's complex setup and documentation pose challenges for new users. Agile and resource management features demand enhancement, and seamless integration with third-party applications needs attention for a smoother workflow experience.

"Adobe Workfront could improve its interface, which may benefit from an overhaul for better consistency between the web interface and the API."
"Sometimes, new users find it a bit difficult to handle Adobe Workfront."
"I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved.Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention.Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically."

ROI

Organizations using Adobe Workfront experienced reduced license costs and project timelines. There was significant user expansion across multiple departments, indicating high acceptance. Efficiency and visibility improvements led to average savings of 15%. Faster project completion and enhanced task organization offered substantial time savings and increased productivity of 50-250%. Although qualitative return indicators are noted, comprehensive quantitative data is being gathered. Centralization of tasks improved collaboration and transparency, enhancing overall effectiveness.

Pricing

Enterprise buyers find Adobe Workfront's pricing model to be license-based with moderate initial setup costs requiring minimal resources. Licensing offers flexibility but is perceived as expensive compared to alternatives. Discounts are available for existing Adobe customers or for larger user bases, providing value through improved service levels and scalable solutions. Pricing includes administration costs and varies based on user types and organization size, making it a scalable yet costly choice, particularly advantageous for remote teams.

"Adobe Workfront is an expensive solution."
"The pricing is a barrier to implementation. It is expensive compared to other competitors.Speaking about licensing, they have a private manager license for $1000, which you can use for administration as well. Then they offer a worker license for $500, and then a reviewer or contributor license which is free."
"Speaking about pricing, I wouldn't recommend it to a smaller company because I do think the price point is higher than other solutions that can work."

Popular Use Cases

Organizations primarily use Adobe Workfront for project management and campaign planning. It aids in collaboration among remote and internal teams, ensuring timely project completion. Teams utilize it for resource management, workflow automation, asset repository, and integration with other systems. It supports marketing operations, creative processes, and project tracking, enhancing efficiency across various industries like pharma and e-commerce. Workfront facilitates task monitoring, communication, and process optimization, benefiting global teams in different time zones.

Service and Support

Adobe Workfront's customer service and support receive mixed feedback. Many find them responsive and helpful, with various levels and types available, while some users experience delays in response and resolution times. Technical support is often praised for its expertise and quick handling of issues, though complex problems may take longer. Platinum support and regional teams provide tailored assistance. Overall, customers appreciate the variety of contact methods and the availability of knowledgeable representatives.

Deployment

Adobe Workfront's initial setup ranges from straightforward to complex. Smaller setups find it easy, while larger, diverse organizations face challenges. Technical expertise and clear objectives help in seamless deployment. Organizations implementing complex workflows or customization experience difficulty. Some consult experts for guidance, and user training is crucial for smooth adoption. A steep learning curve is noted, especially for request queues and templates. Proper planning and familiarity with the system enhance the setup process.

Scalability

Stability

Users generally find Adobe Workfront stable, though some report occasional slowdowns, bugs, and brief downtimes. Stability has improved recently, with fewer issues and timely support, though some still encounter browser-related problems. Performance is rated highly, with most experiencing limited service disruptions. Uptime is consistently over 90%, and users find the status tracking tools useful. Despite past concerns, Adobe Workfront's reliability is perceived positively, with proactive improvements contributing to its stability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Adobe Workfront Buyer's Guide for additional reliable information.