Arctic Wolf Managed Detection and Response Reviews

Name: Arctic Wolf Managed Detection and Response
Brand: Arctic Wolf Networks
Rating: 4.6 (20 reviews)

Vendor: Arctic Wolf Networks

4.6 out of 5

20 reviews
100% willing to recommend

364 followers

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What is Arctic Wolf Managed Detection and Response?

Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.

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Arctic Wolf Managed Detection and Response is the #1 ranked solution in top SOC as a Service providers and #3 ranked solution in top Managed Detection and Response (MDR) solutions. PeerSpot users give Arctic Wolf Managed Detection and Response an average rating of 9.2 out of 10. Arctic Wolf Managed Detection and Response is most commonly compared to IBM Security QRadar: Arctic Wolf Managed Detection and Response vs IBM Security QRadar. Arctic Wolf Managed Detection and Response is popular among the large enterprise segment, accounting for 43% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Buyer's Guide

Arctic Wolf Managed Detection and Response

February 2025

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Featured reviews

Kimberly Brock

Technical Security Engineer & Data Governance at a computer software company with 51-200 employees

The threat intelligence feature is expected to be a significant advantage. However, a section for software inventory and real-time comparison with current CVEs would be beneficial. One can review an inventory of assets being scanned, including a software inventory along with CVE updates based on a company's software subscriptions, would be a game changer.

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Adrian Cambridge

Head of IT at Allford Hall Monaghan Morris

The solution works well for our team as it offers a hands-off approach, which we need. The pricing is okay and comparable to other solutions. We value the hands-off approach as we don't have our own security team. We have monthly meetings with them, where they help us secure parts of our network, which is valuable to us.

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Jared Kruger

Buisness Developer Manager / Sales Executive at Troye

The scalability of this solution is great. It offers user-based licensing, so if there is an increase in the number of IT users, it can easily scale accordingly. In contrast to other solutions that base pricing on data ingestion, which can be challenging as data grows, user count tends to be more predictable, making this model highly scalable. Arctic Wolf is flexible and works with clients to ensure smooth scaling. Our clients for this solution come from a range of business sizes, primarily focusing on small and medium-sized enterprises. We generally don't cater to large enterprises, but instead, our clients typically fall within the medium-sized category, with user counts ranging from 50 to around 3,000.

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Arctic Wolf Managed Detection and Response mindshare

Product category:

As of February 2025, the mindshare of Arctic Wolf Managed Detection and Response in the Managed Detection and Response (MDR) category stands at 9.9%, down from 10.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

PeerAnalyst reports

Type	Title	Date
Category	Managed Detection and Response (MDR)	Feb 22, 2025	Download
Product	Reviews, tips, and advice from real users	Feb 22, 2025	Download
Comparison	Arctic Wolf Managed Detection and Response vs CrowdStrike Falcon Complete MDR	Feb 22, 2025	Download
Comparison	Arctic Wolf Managed Detection and Response vs Huntress Managed EDR	Feb 22, 2025	Download
Comparison	Arctic Wolf Managed Detection and Response vs Field Effect MDR	Feb 22, 2025	Download

Title	Rating	Mindshare	Recommending
IBM Security QRadar	4.0	0.8%	90%	207 interviews Add to research
Intercept X Endpoint	4.2	0.8%	95%	103 interviews Add to research

Valuable Features

Arctic Wolf Managed Detection and Response offers security protection, alert notifications, and scans for vulnerabilities. It integrates with various SaaS applications, offers ease of implementation, and provides significant cost savings. Users appreciate the proactive "concierge security team," advanced threat detection, and educational materials. The accessible dashboard, asset scanning features, and comprehensive reporting enhance its value. It enables users to manage large volumes of data efficiently, providing quick threat response and maintaining 24/7 security oversight.

"I rate the overall solution nine out of ten."
"The solution works well for our team as it offers a hands-off approach, which we need."
"I highly recommend Arctic Wolf as they excel in ensuring the company is well-trained and updated on industry developments."

Room for Improvement

Arctic Wolf Managed Detection and Response needs improvements in response time and user-level threat detection. Its licensing model could be optimized for user needs, while more integrations and streamlined implementation would enhance the service. The dashboard requires better granularity, and support for Windows on ARM devices is necessary. Users express interest in expanded features, easier audits, and enhanced exploration tools, while seeking quicker support and integration with more software tools.

"The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software."
"The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software."
"While they do inventory assets, including software inventory and CVE updates based on software subscriptions, would be a major improvement."

ROI

Arctic Wolf Managed Detection and Response is valued for reducing staffing needs and providing reliable service. Users find ROI challenging to quantify, yet appreciate its preventative capabilities, likening it to insurance. The service aids in maintaining business continuity with no downtime or cyber incidents reported. Customers highlight cost savings due to reduced personnel needs and effective 24/7 operations. Additionally, Arctic Wolf's comprehensive training boosts employee engagement and cultural integration.

Pricing

Arctic Wolf Managed Detection and Response pricing involves monthly payments under an annual contract based on users and elements, with a fixed rate for elements and sensors having yearly costs. Although more expensive than some competitors like CrowdStrike, it offers more features. Pricing transparency and ease of setup are noted, with positive experiences in account management. Cost-effectiveness is emphasized, especially for enterprises seeking comprehensive security solutions and regulatory compliance without extensive internal resources.

"The pricing is pretty competitive."
"I rate the tool's pricing a nine out of ten."
"The pricing is fair."

Popular Use Cases

Arctic Wolf Managed Detection and Response is primarily utilized for 24/7 security monitoring, handling alerts, and threat detection with a focus on customer support. Organizations benefit from improved network and endpoint security, remote monitoring, and detailed threat analysis. They avoid hiring in-house security teams, opting for Arctic Wolf's expertise in authentication, risk management, and compliance. The service assists in scanning vulnerabilities, enhances visibility, and provides essential security measures for small to mid-sized businesses.

Service and Support

Support is generally good with responsive service and 24/7 availability. The support team's assistance with inquiries and technical issues is commendable. Clients appreciate urgent handling of tickets and proactive engagement from the concierge security team. Some feedback indicates occasional response delays for detailed information, but customers are largely satisfied. Ratings usually range from eight to ten out of ten for technical assistance, showing strong performance and excellent support quality.

Deployment

Arctic Wolf Managed Detection and Response's initial setup can be complex and varies based on deployment scale but is generally manageable with guidance. Deployment often involves integrating hardware and software with company networks and may take from a few days to a month. Teams find the setup streamlined, watching for any issues. Ongoing maintenance requires minimal effort, with vendors providing extensive support and personnel assistance, especially during initial configurations and rollouts.

Scalability

Arctic Wolf Managed Detection and Response is praised for scalability, handling unlimited custom alerts and easily adapting to growth. It's effective for small to medium enterprises, with flexible user-based licensing. While costs may rise with numerous locations demanding physical sensors, it remains cost-effective by not charging for data ingestion. IT departments, CIOs, and others find it robust, protecting companies ranging in size, often with few direct interactions, yet benefiting all users seamlessly.

Stability

Arctic Wolf Managed Detection and Response is highly stable. Users report it as very reliable, noting minimal issues, downtime, or outages. Users rarely experience bugs or glitches, ensuring continuous service. Failover mechanisms provide uninterrupted, 24/7 monitoring. Ratings consistently reflect high stability, typically scoring between eight and nine out of ten. Users highlight dependable agents and sensors, emphasizing the service-oriented nature that avoids typical hardware-related disruptions.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Arctic Wolf Managed Detection and Response Buyer's Guide for additional reliable information.