Auth0 Reviews

Name: Auth0
Brand: Auth0
Rating: 4 (16 reviews)

Vendor: Auth0

4.2 out of 5

16 reviews
88% willing to recommend

1,360 followers

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What is Auth0?

Auth0 is a comprehensive identity management solution that securely authenticates and authorizes users on different platforms and applications. It offers seamless integration, easy configuration, and reliable performance for managing identity and access. Users appreciate its flexibility, scalability, and support for multi-factor authentication.

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Auth0 is the #1 ranked solution in top Customer Identity and Access Management (CIAM) solutions, #2 ranked solution in top Single Sign-On (SSO) solutions, and #2 ranked solution in top Access Management solutions. PeerSpot users give Auth0 an average rating of 8.4 out of 10. Based on the analysis of the 16 most recent Auth0 reviews, the overall sentiment is positive, with a sentiment score of 7.2. (Among the highest in the category). Auth0 is most commonly compared to Microsoft Entra ID: Auth0 vs Microsoft Entra ID. Auth0 is popular among the large enterprise segment, accounting for 55% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Helped 814,763 peers since 2012

Featured reviews

Anees Shoukat

Full Stack PHP/Python AWS Developer at Binary Port

We use the solution for API security and management. We implement our solution with almost ten to fifteen vendors' APIs, like Salesforce and HubSpot. It involves generating leads, invites, adding contacts, and opportunities, mostly challenging with Salesforce integration due to limited…

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Erik Aceiro

Solutions Architect III at Raizen

We use the solution for B2C connection between our customers on the mobile web It is easily connected and easy to put our app in single sign-on. For example, Auth0 is easy to bring connections for mobile devices and has good documentation. Today we use home basic authentication and…

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Md. Keiuom Miah

Software Engineer at Streams Tech, Inc.

Our initial use case was authentication. We didn't want to implement anything from scratch, so we needed an out-of-the-box solution. That's why we chose Auth0. Right now, it's deployed on-premises for our development environment and on cloud. The cloud provider is AWS. We're in the beginning stages…

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Auth0 mindshare

Product category:

As of November 2024, the mindshare of Auth0 in the Single Sign-On (SSO) category stands at 17.9%, down from 23.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Single Sign-On (SSO)

Key learnings from peers

Last updated Nov 1, 2024

Valuable Features

Auth0 offers valuable features such as client-side authentication with JWT, extensive social media integration, OpenID Connect support, and strong security. Its ease of integration, compliance with regulations, and comprehensive documentation enhance developer experience. Users value the flexibility to customize authentication flows with rules and pipelines, alongside rich API options. Scalability, intuitive interfaces, enterprise-level onboarding, and multifactor authentication further contribute to its appeal. Auth0 supports seamless integration with identity solutions and manages security efficiently.

"It offers stronger security and flexibility with API keys, which are generated on runtime."
"If we had to develop our own and manage it, it would take years of development and maintenance. In those terms, it’s definitely beneficial."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."

Room for Improvement

Auth0 needs enhancement in authorization features, multi-tenancy support, and administration flexibility. The documentation should cover advanced topics like machine-to-machine authentication more comprehensively. Customization limitations with new login experiences and complex pricing structures require attention. Costs should be more accessible, especially for small developers. Improvements in user management tools, support for IoT devices, and better multi-factor authentication options similar to competitors would be beneficial. Enhanced third-party integration and more competitive pricing are also desired.

"Better documentation for Salesforce integration is suggested."
"If you’re not a developer, you need to spend time exploring more."
"There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing."

ROI

Auth0 users experienced a 300% return on investment in monetary terms. While exact savings in development costs weren't calculated, users believe it's beneficial due to standardized flows and reduced support burdens. Although transitioning to an enterprise level can be costly, the benefits of security and efficiency are significant. Users are relieved of responsibilities like email server management and feel it eliminates years of potential development and maintenance if built in-house.

Pricing

Enterprise users of Auth0 have mixed experiences with its pricing and licensing. While some find the pricing model clear and cost-effective compared to building their own solutions, others describe it as confusing and aggressive. Pricing varies by plan, with options like B2B, B2C, and enterprise, and additional costs for features such as SAML integration and multifactor authentication. Some appreciate the lower cost relative to competitors, though others note high expenses and fluctuating pricing since Okta's acquisition.

"The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered some free services while still providing excellent functionality."
"It is a relatively inexpensive product in the industry."
"There are different price levels: B2B, B2C, and enterprise.The basic plan is about $1,500 per month."

Popular Use Cases

Organizations primarily use Auth0 for customer authentication, business-to-business authentication, and API security. They implement it in cloud environments like AWS, Azure, and GCP, and use features like Single Sign-On, identity federation, and multi-tenancy. Developers leverage Auth0 for seamless log-in and sign-up experiences without building from scratch. Companies value its extensibility and integration with multiple vendors' APIs. They seek secure authentication solutions for rapid deployment without consuming development resources.

Service and Support

Auth0's customer support is generally praised for being helpful and responsive, with users appreciating timely assistance and attentive service. Some users highlight changing support engineers as a drawback, requiring repeated context sharing. The user community is a strong resource, while enterprise customers report higher satisfaction. Premium support is valued for quick, satisfactory responses, including specific engagement opportunities like quarterly talks. However, larger accounts experience better responsiveness than smaller ones.

Deployment

Auth0's initial setup is often described as simple and straightforward, even for complex deployments. Users find it user-friendly and well-documented, with deployment times ranging from hours to a few weeks based on requirements. Auth0 provides sample code and supports various languages, allowing for easy integration. Organizations appreciate its cloud instance and automation capabilities, making integration efficient. Many users note the ease of migrating from other services, contributing to positive experiences.

Scalability

Auth0 users generally report positive scalability experiences, with most finding it very scalable. Some encountered initial infrastructure issues, but improvements were quickly made. While not all have fully tested scalability, expectations remain high. Specific environments highlight its ability to handle substantial user bases, adjusting with fees for growing needs. Some organizations with smaller user volumes haven't tested scalability extensively but believe it's capable of supporting larger scales, judging from interactions with the platform.

Stability

Auth0 demonstrates strong stability based on user opinions. Users have experienced minimal disruptions and no significant performance problems, with many describing it as stable or very stable. Some users highlighted high availability, encountering only one major outage within three years. Stability ratings are consistently high, with some users rating it ten out of ten. Auth0’s reliability aligns with its documentation and support, which contributes to user satisfaction regarding its performance over time.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Auth0 Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

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Top industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

11%

Manufacturing Company

Media Company

Comms Service Provider

Educational Organization

Healthcare Company

Government

Retailer

University

Energy/Utilities Company

Insurance Company

Real Estate/Law Firm

Construction Company

Non Profit

Hospitality Company

Outsourcing Company

Wholesaler/Distributor

Legal Firm

Performing Arts

Transportation Company

Logistics Company

Consumer Goods Company

Recreational Facilities/Services Company

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Learn more about Auth0

With robust documentation and excellent customer service, Auth0 enables developers to efficiently implement authentication and authorization processes. Its valuable features include easy integration, robust security, seamless single sign-on, and customizable authentication options. Auth0 also enhances organizational operations and productivity by streamlining processes, improving collaboration and communication, reducing errors, and facilitating seamless integration with existing systems.

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Auth0 customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota