Bitdefender GravityZone EDR Reviews

Name: Bitdefender GravityZone EDR
Brand: Bitdefender
Rating: 4 (60 reviews)

4.2 out of 5

60 reviews
96% willing to recommend

835 followers

What is Bitdefender GravityZone EDR?

Bitdefender GravityZone Ultra is an endpoint security solution that offers protection against even the most elusive cyber threats. The solution provides a full range of security capabilities, including threat detection, pre- and post- compromise visibility, alert triage, automatic response, advanced search, investigation, and more. It is designed with a single agent/single consoler architecture, is cloud-native, and also supports on-premises deployments.

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Bitdefender GravityZone EDR is the #13 ranked solution in EDR tools. PeerSpot users give Bitdefender GravityZone EDR an average rating of 8.4 out of 10. Bitdefender GravityZone EDR is most commonly compared to Microsoft Defender for Endpoint: Bitdefender GravityZone EDR vs Microsoft Defender for Endpoint. Bitdefender GravityZone EDR is popular among the large enterprise segment, accounting for 40% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Buyer's Guide

Bitdefender GravityZone EDR

September 2024

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Featured reviews

Kevin Mabry

CEO at Sentree Systems, Corp.

I like the risk assessment tool built into Bitdefender GravityZone EDR because I'm really into risk assessments and vulnerability testing. I think that is crucial and needed, and I don't see that often with most EDRs. The telemetry I get from the tool can be used in a SOC I use. The solution has behavior monitoring that allows you to monitor people's specific behaviour and practices. You can then ask the person to stop or start doing something. You can also do application management and access management. You can do many things within Bitdefender GravityZone EDR because it is like a one-stop shop scenario.

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SimonClark

Cyber Security Advisor - Director at Fort Net UK

If we're simply looking at endpoint monitoring, I think the problem is that your basic antivirus, your standard anti-virus, is woefully inadequate. If you think about small to medium-sized enterprises, my concern is that if they ask for guidance, they'll be told to turn on antivirus. They'd presumably get McAfee or Norton or something similar as an antivirus program. Then they'll probably be told to turn on their Microsoft Defender firewall and not do much else. That is a very dangerous position to be in, because, as we all know, phishing attacks are becoming increasingly sophisticated. They get past people's perimeter defenses, and the staff is deceived into clicking on them, putting them in danger. There are numerous techniques to consider. Small businesses can get a complete security package from me. It has six layers of security, including Bitdefender's antivirus and encryption, as well as interaction with a security operations center. There are more levels to it, but those three are critical since most antivirus programs, even those from businesses like Sophos and McAfee, and less so from Symantec, appear to have changed who they want to market to at the present. All of those firms are dreadfully short, whereas Bitdefender if you look at the marketing and blogs and technical stuff that Bitdefender releases on a daily basis, is far superior. Bitdefender is producing extremely high-quality threat intelligence. And if you look at Gartner's right-hand side of the Quadrant, Bitdefender is currently rated as their best endpoint security product, according to Gartner. The one thing I'd say about their complete MDR product is that it's too expensive, which is why I prefer to use an alternative SOC and integrate Bitdefender to a different SOC on their own. More integrations are always beneficial.

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MohammedMateen

Network Administrator at Transgulf Readymix

One strong point is that it doesn't have many background services running on the Windows system or server operating system. This minimizes impact because it's a lighter version. For instance, when comparing Bitdefender GravityZone to Sophos, I noticed Sophos has 19 background services, which is quite excessive. This creates issues for our in-house developed applications, especially with database services, causing CPU usage spikes to as high as 95 to 98 percent. So, Bitdefender significantly reduces CPU load compared to Sophos. GravityZone is lightweight and efficient for us. When comparing antivirus solutions in the market, Bitdefender often ranks in the top one or two. We previously used Sophos for around three years, but it wasn't compatible with our systems. Bitdefender offers fewer background services, which suits our needs better. More features, more background services. Fewer features, fewer background services

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Bitdefender GravityZone EDR mindshare

As of September 2024, the mindshare of Bitdefender GravityZone EDR in the Endpoint Detection and Response (EDR) category stands at 3.7%, up from 3.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Key learnings from peers

Valuable Features

The valuable features of Bitdefender GravityZone EDR include:

- ETX and ETM endpoint protection

- Ability to investigate security incidents and trace the sequence of events

- Reporting function for blocking and unblocking sites, with detailed information on what was blocked and how to fix it

- Antivirus features with good reviews and straightforward implementation

- Centralized management dashboard with detailed control over settings and configurations

- Anti-phishing feature for immediate notification of potential phishing links

- Analysis of endpoint security problems and sandbox for verifying files

- Compatibility with machines and stability of the solution

- Comprehensive protection with anti-malware and firewall policies

- Control over monitoring websites and blocked devices from one place

- Scalability, stability, and flexibility

- Thorough detection and ease of use

"It has the ability to remotely control user PCs and execute specific commands to ensure their security. However, this capability could also pose some concerns."
"I like the risk assessment tool built into Bitdefender GravityZone EDR because I'm really into risk assessments and vulnerability testing."
"After deploying Bitdefender, it provides detailed logs about any threats encountered and quarantines the threat. It synchronizes this information, and you can see which PC or device faced the threat when you log into the console."

Room for Improvement

Improvements that can be made to Bitdefender GravityZone EDR include:

- Enhanced auto-detection of viruses and threats to stay ahead of competitors.

- Provision of technical support in Hebrew for better communication.

- Improved ransomware remediation and faster response time compared to BullWall.

- User tracking feature to provide comprehensive reporting on blocked and visited sites.

- Enhancement of patch management and business model encryption capabilities.

- Addition of more firewall policies and features to the product.

- Development of a more advanced and user-friendly dashboard.

- Better presentation and display of problems in Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR).

- Direct integration with anti-directory for easier installation and management of agents.

- Improved interface with better task understandability and error identification.

- Resolving deployment issues and ensuring faster and more responsive technical support.

- Increased capability to scan cloud services and easier antivirus functionality, including email scanning.

- Comprehensive security package with multiple layers of security, antivirus, encryption, and interaction with a security operations center.

- Better performance and pricing.

- Enhancement of firewall security and URL filtering features.

- Simplified installation process, especially for new updates and agent installation.

- Integration of an encryption model within the solution.

- Improved deployment process for Windows machines, reducing package download time.

- Inclusion of data protection and application blacklisting features in the package.

- Integration of a firewall within the solution and inclusion of mobile devices in the cloud setup.

"They need to improve the dashboard by adding a dedicated executive view. This view should provide executives with a clear overview of what's happening."
"The solution's workflow is very cumbersome and should be improved."
"Policy customization and deployment need a little bit of improvement. The push policies, the first line, and all those things."

ROI

Some users have experienced a positive return on investment with Bitdefender GravityZone EDR. They mention benefits such as not needing to reimage computers due to virus-related issues, the ability to maintain the solution with just one technical staff, and the solution protecting everyday activities.

Pricing

Bitdefender GravityZone EDR typically offers a straightforward pricing structure with no setup costs, simplifying the onboarding process for users. Pricing methods usually involve a per-endpoint subscription model, providing flexibility to scale according to organizational needs. Costs vary based on the number of endpoints, catering to businesses of different sizes.

"Bitdefender GravityZone EDR is cost-effective and has the best pricing."
"It is not that expensive. Compared to its competitors, it is well-priced and well-placed."
"The licensing cost has been manageable for our small team."

Popular Use Cases

Bitdefender GravityZone EDR is primarily used for cybersecurity and to protect data in various environments. It is used to identify the source of threats during malware attacks.

The solution is commonly used for antivirus protection, firewall maintenance, content control, and server farm security. It is employed to eliminate viruses, block USB ports, enable anti-phishing policies, and monitor patches and applications.

The product is also utilized for endpoint protection and server security. It suits different business models and provides endpoint and network security.

Bitdefender offers a variety of tools for management, including EDR, NTSA, and Patch Management encryption modules.

Service and Support

Users find the customer service and support of Bitdefender GravityZone EDR to be good. However, some customers would like support to be provided in Hebrew for better communication.

The support process involves submitting a ticket and receiving a response within a couple of hours, however, there is no direct interaction with a live person. In cases where issues are more complicated, resolving problems through email exchanges can be time-consuming, and customers suggest that a phone call option would be faster.

There have been instances where customers had to wait a long time for replies to emails.

Deployment

The initial setup for Bitdefender GravityZone EDR is reported to be straightforward and simple by users. Some mentioned that it only takes a few minutes or up to 15 minutes to complete the deployment process.

The ease of setup depends on the user's knowledge and available resources. Some mentioned using PDQ or NinjaRMM for quick deployment, while others handled manual installations. The overall consensus is that the setup is not overly complex and can be completed within a day or a couple of days, depending on the configuration and infrastructure.

Scalability

Bitdefender GravityZone EDR is highly scalable and suitable for small, medium, and enterprise businesses. It can accommodate environments with anywhere from a few hundred to several thousand users. The scalability is further enhanced by the ability to set different policies based on organizational units within a domain.

Users have reported successful expansion of the solution to meet their increasing usage needs, with plans to further increase usage in the future.

Stability

Bitdefender GravityZone EDR is highly praised for its stability. Users have reported minimal to no issues with stability, with some mentioning occasional small issues that did not significantly impact performance. The solution is described as reliable, with no bugs, glitches, or instances of crashing or freezing.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Bitdefender GravityZone EDR Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

17%

Comms Service Provider

Manufacturing Company

Government

Educational Organization

Financial Services Firm

Retailer

Hospitality Company

University

Media Company

Construction Company

Non Profit

Real Estate/Law Firm

Insurance Company

Legal Firm

Healthcare Company

Wholesaler/Distributor

Energy/Utilities Company

Recreational Facilities/Services Company

Outsourcing Company

Performing Arts

Leisure / Travel Company

Consumer Goods Company

Pharma/Biotech Company

Logistics Company

Compare Bitdefender GravityZone EDR with alternative products

Learn more about Bitdefender GravityZone EDR

Bitdefender GravityZone Ultra Features

Bitdefender GravityZone Ultra has many valuable key features. Some of the most useful ones include:

Extended endpoint detection and response: Bitdefender GravityZone Ultra applies XDR capabilities to detect advanced attacks across multiple endpoints in hybrid infrastructures, including workstations, servers, or containers running various operating systems.

Integrated human and endpoint risk analytics: The Bitdefender GravityZone Ultra solution continuously identifies user actions and behaviors that may pose a security risk to your organization, such as using unencrypted web pages for logging into websites, usage of compromised USBs, poor password management, recurrent infections, and more.

Layered defense: Bitdefender GravityZone Ultra offers highly effective layered protection to protect against threats by using signatureless technologies like advanced local and cloud machine learning, behavior analysis technologies, and integrated sandbox and device hardening.

Low overhead incident investigation and response: Bitdefender GravityZone Ultra allows incident response teams to react fast and stop ongoing attacks via fast alerts, attack timelines, and sandbox outputs.

Bitdefender GravityZone Ultra Benefits

There are many benefits to implementing Bitdefender GravityZone Ultra. Some of the biggest advantages the solution offers include:

Next-gen prevention and detection: The solution uses advanced prevention capabilities such as PowerShell Defense, Exploit Defense, and Anomaly Detection to block attacks earlier in the attack chain (at pre-execution) so your security posture remains intact and safe. Once an active threat is detected, automatic response kicks in to block further damage or lateral movements.

Cross platform coverage: Bitdefender GravityZone Ultra covers all enterprise endpoints, running Windows, Linux, or Mac in physical, virtualized, or cloud infrastructures, ensuring consistent security across your entire infrastructure.

Third-party integration APIs: Bitdefender GravityZone Ultra supports integration with pre-existing security operations tools.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Bitdefender GravityZone Ultra solution.

Robert N., CEO at CSToday, says, “We like the dashboard, the console, the reporting. It's very easy to deploy. It has great security with excellent standard policies and is extremely stable.”

PeerSpot user David A., Cybersecurity Analyst & System Engineer at Compucare Systems Inc., mentions, "The best feature for our customers is the ransomware feature. It is very fresh and powerful. Bitdefender also has a feature called Ransomware Vaccine. With this feature, when a file from the ransomware is encrypted Bitdefender can revert it back to the original file. It automatically decrypts the file and puts the ransom in quarantine."

Troy F., Managing Director at TEPSA (Pty) Ltd., comments, “The valuable features are, of course, the protection against malware, ransomware, and any other forms of malicious software, but the solution also provides application and device control which stops people copying things onto a memory stick, for example. In addition, it provides web filtering and blocking of inappropriate websites. The product covers pretty much every aspect of cyber security, but the primary function that everybody gets it for is the anti malware or antivirus protection.”

Bitdefender GravityZone EDR was previously known as Bitdefender GravityZone Ultra, Bitdefender GravityZone.