BMC TrueSight Server Automation Reviews

Vendor: BMC

4.1 out of 5

19 reviews
90% willing to recommend

957 followers

What is BMC TrueSight Server Automation?

BladeLogic Server Automation allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers.

Get the BMC TrueSight Server Automation Buyer's Guide and find out what your peers are saying about BMC TrueSight Server Automation, Microsoft Configuration Manager, Red Hat Ansible Automation Platform and more!

BMC TrueSight Server Automation is the #13 ranked solution in top Configuration Management solutions. PeerSpot users give BMC TrueSight Server Automation an average rating of 8.2 out of 10. BMC TrueSight Server Automation is most commonly compared to Microsoft Configuration Manager: BMC TrueSight Server Automation vs Microsoft Configuration Manager. BMC TrueSight Server Automation is popular among the large enterprise segment, accounting for 73% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 35% of all views.

Buyer's Guide

BMC TrueSight Server Automation

March 2025

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Helped 839,422 peers since 2012

Featured BMC TrueSight Server Automation reviews

JonathanShilling

System Analyst II at a energy/utilities company with 1,001-5,000 employees

The stability isn't too bad, some of the reporting features work some of the time but not all the time. We haven't had many issues with the console interface, but it's been sluggish. If we have a lot of patching going on or in the middle of our maintenance we know we're patching 500, 600 servers at once, there'll be times when you'll notice a degradation of performance on the console and slowness getting the patches out even with the repeaters and other affiliates.

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Ilhami Arikan

Cloud Services Automation Technologies Manager at Garanti Teknoloji

We use the product for server automation. It helps us to automate and configure endpoints of servers which can include application servers, database servers, etc. The solution is stable. We encountered some reporting issues. Also, we needed to gather information from the backend before the…

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Suraj Mane

TrueSight Server Automation Consultant at Vyom Labs

The solution is used for our multi-server environments, including two job servers and DR setups. We use the solution in case of any disaster, or the environment collapses. We have another setup for the console server automation to activate the website to meet product availability for customers and…

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BMC TrueSight Server Automation mindshare

As of March 2025, the mindshare of BMC TrueSight Server Automation in the Configuration Management category stands at 2.9%, up from 2.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Configuration Management

PeerAnalyst reports based on BMC TrueSight Server Automation reviews

Type	Title	Date
Category	Configuration Management	Mar 4, 2025	Download
Product	Reviews, tips, and advice from real users	Mar 4, 2025	Download
Comparison	BMC TrueSight Server Automation vs Red Hat Ansible Automation Platform	Mar 4, 2025	Download
Comparison	BMC TrueSight Server Automation vs Microsoft Intune	Mar 4, 2025	Download
Comparison	BMC TrueSight Server Automation vs Microsoft Configuration Manager	Mar 4, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Configuration Manager	4.1	13.2%	90%	81 interviews Add to research
Red Hat Ansible Automation Platform	4.3	18.3%	97%	68 interviews Add to research

Valuable Features

Patching, standardizing deployments, scheduling, automation jobs, provisioning, and compliance are key features of BMC TrueSight Server Automation. Users appreciate access to server information and file systems, integration with vulnerability management, and the ability to patch multiple servers with a single click. The GUI and CLI interfaces are valued for their flexibility.

"You can easily get the patching link. Patches can be deployed easily with a single click, making deployment straightforward. This eliminates the need for constant monitoring. You can deploy the necessary patches with one click, ensuring everything is signed correctly, and all issues are resolved."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"Scalability is good."

Room for Improvement

BMC TrueSight Server Automation requires improvement in several areas including job automation reliability, dashboard usability, resource management, data extraction for Excel, and patching containers. Users struggle with scripting integration, training availability, patch management, and security tool integration. Performance issues arise with large server numbers. TrueSight's user interface is not refined, and reporting has issues. Some operations lack agentless functionality. Users face problems with local account security, training, and feature implementation.

"More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement."
"BMC TrueSight Server Automation's scripting needs improvement."
"The architecture is big, so the initial setup is not a straightforward task."

ROI

Users highlighted significant time savings in patch management and compliance due to automation features. BMC TrueSight Server Automation notably reduced manual errors and provided consistent, efficient server management. Users reported faster deployment times and lower labor costs, contributing to a positive ROI. BMC TrueSight Server Automation's scalability and reliability were praised, leading to improved operational efficiency and reduced resource wastage.

Pricing

BMC TrueSight Server Automation is generally considered expensive compared to other vendors, with costs depending on the number of servers and customer size. Many found it worth the price due to strong support and multiple use cases. Licensing may include discounts when bundled with Remedy. Users report a year-long deployment process with perpetual licenses, noting quick support solutions despite ongoing issues.

"The product is expensive."
"The product's pricing depends on the number of servers."
"The solution is quite expensive compared to other vendors."

Popular Use Cases

Their primary use case of BMC TrueSight Server Automation is for patching, managing Windows patching processes in SCCM environments, executing scripts, decommissioning servers, provisioning virtual machines, and checking server compliance. Additional cases include automating and configuring endpoints for various server types, addressing vulnerabilities, vulnerability management through automation consoles, scanning, integration with Qualys and Nessus, and ensuring compliance with policies.

Service and Support

BMC TrueSight Server Automation customer service and support are generally well-regarded. Users found technical support very helpful, knowledgeable, and friendly. Some experienced inconsistent quality, depending on the representative. Premium support for large customers was rated highly. Support channels include social media and various helpful portals. Some received low-quality support from a vendor company.

Deployment

The initial setup of BMC TrueSight Server Automation is straightforward and not overly complex, although it requires careful attention to licensing and configuration. Some users found documentation inadequate and sought additional support from BMC. The setup often involves a three-tier architecture, including one console, an application server, and a database. Deployment times varied, from one hour to a month, depending on project requirements, customer details, and system specifications. Some users noted high minimum hardware requirements due to integrated tools.

Scalability

BMC TrueSight Server Automation's scalability is rated highly by users, with ratings often reaching nine out of ten. Enterprises find it enterprise-grade, handling thousands of servers efficiently. However, some note complications in larger organizations and believe it could scale better with more robust systems than recommended. Users from various companies, including BFSI customers, have successfully deployed it for thousands of servers, though some consider alternatives due to the complexity involved.

Stability

Stability of BMC TrueSight Server Automation receives mixed feedback. Reporting features occasionally fail, and the console can be sluggish, especially during heavy patching. Performance issues are noted, particularly with large-scale patches. Ratings vary: some users give it seven out of ten for stability due to performance problems, while others rate it eight or nine, praising its stability. Despite some degradation during maintenance, many find it generally reliable.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our BMC TrueSight Server Automation Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

35%

Computer Software Company

11%

Government

Manufacturing Company

Wholesaler/Distributor

Energy/Utilities Company

Construction Company

Real Estate/Law Firm

Retailer

Educational Organization

Healthcare Company

University

Insurance Company

Media Company

Consumer Goods Company

Legal Firm

Performing Arts

Non Profit

Marketing Services Firm

Comms Service Provider

Hospitality Company

Outsourcing Company

Transportation Company

Pharma/Biotech Company

Compare BMC TrueSight Server Automation with alternative products

Learn more about BMC TrueSight Server Automation

· Threat remediation: Combine with BMC SecOps Response Service to link vulnerabilities to identified patches and create a remediation plan

· Compliance: Integrates role-based access control, pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP, documentation, and remediation

· Provisioning: Supports unattended installs and image-based, script-based, or template-based provisioning

· Configuration: Consistently manage change and configuration activities across a broad range of server environments with one tool

· Reporting: Assess change impact or complete an audit using multiple dashboard views

· Patching: Supports and follows maintenance window guidelines to ensure timely delivery of patches

BMC TrueSight Server Automation was previously known as TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite.