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Helped 842,466 peers since 2012

Featured DocuSign reviews

DocuSign mindshare

As of March 2025, the mindshare of DocuSign in the eSignature (Electronic Signature) category stands at 31.4%, down from 32.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
eSignature (Electronic Signature)

PeerAnalyst reports based on DocuSign reviews

TypeTitleDate
CategoryeSignature (Electronic Signature)Mar 27, 2025Download
ProductReviews, tips, and advice from real usersMar 27, 2025Download
ComparisonDocuSign vs Adobe SignMar 27, 2025Download
ComparisonDocuSign vs Dropbox SignMar 27, 2025Download
ComparisonDocuSign vs Conga SignMar 27, 2025Download
Suggested products
TitleRatingMindshareRecommending
ShareFile4.2N/A90%11 interviewsAdd to research
Adobe Sign4.712.9%100%9 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Government
8%
Manufacturing Company
6%
Educational Organization
6%
University
5%
Legal Firm
4%
Healthcare Company
4%
Insurance Company
4%
Real Estate/Law Firm
4%
Energy/Utilities Company
3%
Construction Company
3%
Non Profit
3%
Retailer
3%
Comms Service Provider
2%
Transportation Company
2%
Recreational Facilities/Services Company
2%
Media Company
2%
Outsourcing Company
2%
Consumer Goods Company
1%
Performing Arts
1%
Pharma/Biotech Company
1%
Hospitality Company
1%
Wholesaler/Distributor
1%
Logistics Company
1%
 

DocuSign reviews

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RK
Product development senior manager at Joudcoffee
Verified user of DocuSign
Mar 29, 2023
Good for digitally signing documents, easy to set up, and reliable

Pros

"The solution is reasonably priced. "

Cons

"I could always use better security around the solution. "
AM
IT manager at EDUNET COMPUTING RESOURCES
Verified user of DocuSign
Mar 24, 2023
Saves time and paper but needs a process flow element

Pros

"This speeds up the sign-off process. "

Cons

"Some people are not that computer-literate, and people don't understand the concept of the digital signature."
Find out what your peers are saying about DocuSign. Updated March 2025
842,466 professionals have used our research since 2012.
Timpa D Angaye - PeerSpot user
IT Manager at a energy/utilities company with 501-1,000 employees
Verified user of DocuSign
Apr 14, 2022
Reduces paper, makes collecting signatures easy and offers helpful workflow capabilities

Pros

"This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap. "

Cons

"Resolution from customer service and their response rate in resolving issues needs to be improved. "
Oladele Olawusi - PeerSpot user
Business Process Management Engineer at a financial services firm with 1,001-5,000 employees
Verified user of DocuSign
Apr 25, 2024
Provides excellent features and workflows and can be deployed quickly

Pros

"We can structure the signature."

Cons

"The support is not accessible sometimes to African businesses."
MF
Procurement officer at WWF Tanzania
Verified user of DocuSign
Apr 6, 2023
Flexible, customizable, and easy to set up

Pros

"You can customize how you want to use the solution."

Cons

"We'd like to have some integration with some of our IT services."
AP
IT Services Manager at SriLankan Airlines Ltd.
Verified user of DocuSign
Apr 3, 2023
Very convenient, easily accessible and available on mobile devices

Pros

"Very convenient, saves dealing with hard copies of documents. "

Cons

"There are sometimes delays in user communication. "
PT
Director at Autonomous Thingz Pty Ltd
Verified user of DocuSign
Mar 25, 2023
Safe and convenient option

Pros

"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online. "

Cons

"I would like for this solution to send me a copy of the signed document automatically."
PD
Transformation lead at epromotions
Verified user of DocuSign
Mar 24, 2023
Easy to use and set up with different language options

Pros

"The solution is stable."

Cons

"It should automatically be datestamped beside the signature."