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DocuSign vs Nintex eSign comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

DocuSign
Ranking in eSignature (Electronic Signature)
1st
Average Rating
8.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Nintex eSign
Ranking in eSignature (Electronic Signature)
8th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the eSignature (Electronic Signature) category, the mindshare of DocuSign is 31.9%, down from 35.2% compared to the previous year. The mindshare of Nintex eSign is 1.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature)
 

Featured Reviews

Timpa D Angaye - PeerSpot reviewer
Reduces paper, makes collecting signatures easy and offers helpful workflow capabilities
Resolution from customer service and their response rate in resolving issues needs to be improved. When a ticket is raised, customer service actually contacts you for resolution. The issue is that they hardly resolve anything for you. They rather refer you to their FAQ or other links with tutorials. This could be frustrating as you may expect technical assistance, however, what you get is a link to a tutorial that usually may not solve the issue that has been raised. Their technical support team should engage more with customers when tickets are raised.
Todd Blake - PeerSpot reviewer
A stable solution that provides businesses the ability to create and secure documents whenever needed
The administrative user interface used to create users and track templates and envelopes for our product is outdated. Now we're on the AssureSign side and not the Nintex side, so I don't know if they are different products. If Nintex AssureSign is one product, then they have given it an outdated feel and look. If I had more experience with other similar programs, like DocuSign, that I used years ago, I might have been able to give more concrete or better feedback on what additional features are to be included in the tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can customize how you want to use the solution."
"This speeds up the sign-off process."
"The solution is stable."
"The most valuable feature of DocuSign is its ability to save time."
"This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap."
"Very convenient, saves dealing with hard copies of documents."
"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."
"The solution is reasonably priced."
"I rate the technical support a ten out of ten because they really help us."
"Stability-wise, I rate the solution a ten out of ten."
 

Cons

"I would like for this solution to send me a copy of the signed document automatically."
"Some people are not that computer-literate, and people don't understand the concept of the digital signature."
"Resolution from customer service and their response rate in resolving issues needs to be improved."
"We'd like to have some integration with some of our IT services."
"I could always use better security around the solution."
"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."
"DocuSign's mobile application could be better. It has some compatibility issues."
"The support is not accessible sometimes to African businesses."
"The solution's initial setup process was a bit complex…The administrative user interface used to create users and track templates and envelopes for our product is outdated."
"Currently, merge mapping can only be done within a specific object. If we want to do a merge mapping for related objects, we need to create a lot of automation."
 

Pricing and Cost Advice

"The tool is expensive."
"AssureSign offers comfortable prices that are more affordable for clients. This is why many clients are attracted to AssureSign, as it is a cost-effective tool."
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Government
8%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for DocuSign eSignature?
The tool is expensive. Many clients in Nigeria cannot afford the solution due to the exchange rate. If the vendor can create a pricing package that is flexible and suitable for our currency, it wil...
What needs improvement with DocuSign eSignature?
The support is not accessible sometimes to African businesses.
What do you like most about Nintex AssureSign?
Stability-wise, I rate the solution a ten out of ten.
What needs improvement with Nintex AssureSign?
The administrative user interface used to create users and track templates and envelopes for our product is outdated. Now we're on the AssureSign side and not the Nintex side, so I don't know if th...
 

Comparisons

No data available
 

Also Known As

DocuSign eSignature, CoSign, DocuSign eNotary
Nintex AssureSign
 

Learn More

 

Overview

 

Sample Customers

Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson
Information Not Available
Find out what your peers are saying about DocuSign vs. Nintex eSign and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.