DocuSign vs ShareFile comparison

Docusign and ShareFile are both solutions in the eSignature (Electronic Signature) category. Docusign is ranked #1 with an average rating of 8.2, while ShareFile is ranked #5 with an average rating of 9.0. Additionally, 100% of Docusign users are willing to recommend the solution, compared to 90% of ShareFile users who would recommend it.

DocuSign

Read 11 DocuSign reviews

2,531 Views
1,651 Comparison Views

100% willing to recommend

ShareFile

Read 11 ShareFile reviews

176 Views
147 Comparison Views

90% willing to recommend

DocuSign

ShareFile

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between DocuSign and ShareFile based on real PeerSpot user reviews.

Find out what your peers are saying about Docusign, Adobe, Dropbox and others in eSignature (Electronic Signature).

To learn more, read our detailed eSignature (Electronic Signature) Report (Updated: August 2024).

Buyer's Guide

eSignature (Electronic Signature)

August 2024

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Helped 806,727 peers since 2012

Categories and Ranking

DocuSign

Ranking in eSignature (Electronic Signature)

1st

Average Rating

8.6

Number of Reviews

Ranking in other categories

No ranking in other categories

ShareFile

Ranking in eSignature (Electronic Signature)

5th

Average Rating

8.4

Number of Reviews

Ranking in other categories

Content Collaboration Platforms (8th), Cloud Data Exchange Services (3rd)

Featured Reviews

Mariam Feisal

Procurement officer at WWF Tanzania

Mar 29, 2023

Flexible, customizable, and easy to set up

We primarily use the solution for electronically signing documents. It's for organizational purposes. We also use it for local purchase orders and contract signing. It's also great for approvals for time off vouchers It helps get documents through the approval cycle. It is flexible. You can…

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Salim Malik

Citrix Engineer at Kuwait Oil Company

Jan 5, 2024

Reliable, user-friendly, and secure

The initial setup is straightforward. It's not complicated. I’ve done the deployment when I was in Citrix and the deployment for the current customer and therefore have experience doing this a few times. How long the deployment takes is up to the customer in terms of what type of storage zone controller you're going to operate. If you're going to operate on-premise, then you need to have the network team and the server, physical server, the load balances, and storage zone controller storage deployed. It shouldn't take, if the infrastructure is ready, more than a week. IN that time, you can set up the entire full-fledged configuration and have enrollment running if you have all the hardware and the communications ready. That's on the on-premise side. If it's on a specific cloud, even when you purchase the procurement, it won't take even a day. In 24 hours, you will be up and running easily on the ShareFile cloud if you are working with the Citrix cloud. If you're doing a private cloud, then the communication to open the ports between the ShareFile can complain to the private cloud. That might be at least a week, depending on the internal teams. If they work very fast and smoothly, it's a matter of a day. You only need one person to maintain the solution. It’s pretty low-maintenance.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap."

"This speeds up the sign-off process."

"The solution is stable."

"We can structure the signature."

"The most valuable feature of DocuSign is its ability to save time."

"You can customize how you want to use the solution."

"DocuSign is easy to use. I also like the document tracking features."

"Very convenient, saves dealing with hard copies of documents."

More DocuSign pros

"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."

"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."

"This provides us with a secure way of sending tax returns without having to use passwords."

"It's user-friendly for end users."

"Citrix has a very good file auditing features and security features."

"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."

"The solution is scalable."

"Easy to manage and fully secure."

Cons

"The support is not accessible sometimes to African businesses."

"I would like for this solution to send me a copy of the signed document automatically."

"There are sometimes delays in user communication."

"Some people are not that computer-literate, and people don't understand the concept of the digital signature."

"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."

"DocuSign's mobile application could be better. It has some compatibility issues."

"Resolution from customer service and their response rate in resolving issues needs to be improved."

"It should automatically be datestamped beside the signature."

More DocuSign cons

"Everything they have should be integrated into one item."

"Some of our customers are facing issues if they've deployed in hybrid mode."

"My only issue with this solution is the cost, which should be improved."

"The user interface is not very intuitive."

"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."

"The configuration on the mobile devices is a little clunky, in terms of setting up the application."

"There are sometimes scalability issues after updates."

"They should integrate the solution with more email services."

Pricing and Cost Advice

"The tool is expensive."

"Citrix has a very good file auditing features and security features."

"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."

"I give the cost of the solution a five out of five."

"You have to work hard in order to get the suitable licenses."

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806,727 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

13%

Legal Firm

10%

Financial Services Firm

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about DocuSign eSignature?

We can structure the signature.

See all answers

What is your experience regarding pricing and costs for DocuSign eSignature?

The tool is expensive. Many clients in Nigeria cannot afford the solution due to the exchange rate. If the vendor can create a pricing package that is flexible and suitable for our currency, it wil...

See all answers

What needs improvement with DocuSign eSignature?

The support is not accessible sometimes to African businesses.

See all answers

What do you like most about Citrix ShareFile?

The solution is scalable.

See all answers

What needs improvement with Citrix ShareFile?

They should integrate the solution with more email services. That would be very helpful.

See all answers

What is your primary use case for Citrix ShareFile?

We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.

See all answers

Comparisons

OpenText Core Signature vs DocuSign

Compared 15% of the time

Dokobit vs DocuSign

Compared 15% of the time

Adobe Sign vs DocuSign

Compared 13% of the time

SharePoint vs DocuSign

Compared 11% of the time

Zoho Sign vs DocuSign

Compared 3% of the time

More DocuSign Competitors

SharePoint vs ShareFile

Compared 43% of the time

Box vs ShareFile

Compared 11% of the time

Microsoft OneDrive vs ShareFile

Compared 9% of the time

Dropbox vs ShareFile

Compared 9% of the time

SmartVault vs ShareFile

Compared 2% of the time

More ShareFile Competitors

Product Reports

Buyer's Guide

DocuSign

September 2024

Download DocuSign product report

Buyer's Guide

eSignature (Electronic Signature)

August 2024

Download ShareFile product report

Also Known As

DocuSign eSignature, CoSign, DocuSign eNotary

Citrix RightSignature, Citrix ShareFile

Learn More

Docusign

ShareFile

Overview

DocuSign electronic signature platform seems to be very easy to use, both for document senders and signers, ensuring broad adoption and user satisfaction. DocuSign supports all types of signing scenarios, from the simplest to the most complex, and is easily configurable so you don't have to modify your documents or workflows. Plus, with the most robust eSignature mobile capability, you can securely sign anywhere, anytime on any Internet-enabled device.

ShareFile is widely used by organizations for secure emailing of tax returns and document transfers, especially during COVID, supporting multifactor authentication and a high file size limit.

Offered by cloud service providers, ShareFile aids in migrating on-premises file servers to the cloud and sending large files blocked by other platforms. It is essential for secure data sharing with features like multifactor authentication and encryption. ShareFile integrates with cloud services, supports high-speed operations, and maintains enterprise-level security with automatic synchronization. It also allows for multiplatform accessibility, including an Outlook plugin and mobile apps. Administrative benefits include Active Directory integration for automatic account creation.

What are ShareFile's most important features?

Ease of use: User-friendly interface for easy navigation
Security features: Robust security protocols including data encryption
File auditing: Comprehensive tracking and reporting of file activities
Cloud integration: Seamless integration with OneDrive, G Drive, and Dropbox
Multifactor authentication: Enhanced security with multiple verification steps
Automatic synchronization: Real-time sync across devices and platforms
Active Directory integration: Streamlined user account management
Multiplatform access: Supports Outlook plugin and mobile applications

What benefits or ROI should users look for in reviews?

Cost-effectiveness: Evaluate the pricing against features and security
Enhanced security: Look for reviews on data protection and GDPR compliance
Collaboration options: Check user feedback on collaboration functionalities
Intuitive experience: Consider reviews on ease of use and navigation
Custom branding: Assess customization options for tailored branding
Performance: Gauge user insights on network speed and reliability
Unified platform: Benefits of integrated services in one platform

ShareFile is implemented across sectors like Law Firms, CPAs, and Manufacturing companies, supporting secure and efficient data sharing. For example, law firms use it for confidential client documents, CPAs rely on it for secure tax return handling, and manufacturing firms leverage it for transferring large design files. Multifactor authentication and platform accessibility ensure data security and ease of access.

Sample Customers

Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog

Buyer's Guide

eSignature (Electronic Signature)

August 2024

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Find out what your peers are saying about Docusign, Adobe, Dropbox and others in eSignature (Electronic Signature). Updated: August 2024.

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806,727 professionals have used our research since 2012.

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