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EdgeVerve AssistEdge RPA Reviews

Vendor: Infosys
3.4 out of 5

What is EdgeVerve AssistEdge RPA?

Featured reviews

EdgeVerve AssistEdge RPA mindshare

As of January 2025, the mindshare of EdgeVerve AssistEdge RPA in the Robotic Process Automation (RPA) category stands at 0.7%, down from 0.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 
 
Key learnings from peers

Valuable Features

Room for Improvement

Pricing

Top industries

By visitors reading reviews
Manufacturing Company
22%
Energy/Utilities Company
13%
Financial Services Firm
12%
Computer Software Company
10%
Educational Organization
7%
Media Company
5%
Healthcare Company
4%
Real Estate/Law Firm
4%
Insurance Company
4%
Legal Firm
4%
Retailer
2%
Non Profit
2%
University
2%
Transportation Company
2%
Consumer Goods Company
1%
Outsourcing Company
1%
Hospitality Company
1%
Government
1%
Recreational Facilities/Services Company
1%
Wholesaler/Distributor
1%
Logistics Company
1%
Marketing Services Firm
1%
Construction Company
1%
 

EdgeVerve AssistEdge RPA reviews

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Rusty  Bradford - PeerSpot user
Director Digital Customer & Digital Experience at a transportation company with 1,001-5,000 employees
Verified user of EdgeVerve AssistEdge RPA
Jan 4, 2023
The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded

Pros

"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer "

Cons

" AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around. "
DA
Python Developer and Automation at Ionxgen
Verified user of EdgeVerve AssistEdge RPA
May 26, 2024
Scraping the websites is easy and easy to integrate with other databases but lacks custom activities

Pros

"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."

Cons

"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."
Find out what your peers are saying about Robotic Process Automation (RPA). Updated December 2024
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Mahesh-Choudhari - PeerSpot user
Technical Architect at Wipro Limited
Verified user of EdgeVerve AssistEdge RPA
May 2, 2024
Helps to automate web-based applications but improvement is needed in handling complex processes with multiple structured data formats

Pros

"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial. "

Cons

"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects. "
Murali Sunkara - PeerSpot user
Investor at a computer software company with 51-200 employees
Verified user of EdgeVerve AssistEdge RPA
Mar 17, 2021
Provides good email automation and XL automation; lacks integration with third party tools

Pros

"Good email automation and XL automation. "

Cons

"Lacks integration with third party tools."
Yuvashree K - PeerSpot user
Executive RPA Developer at a tech services company with 10,001+ employees
Verified user of EdgeVerve AssistEdge RPA
Oct 9, 2023
Works for web automation but does not come with drag and drop functionality

Pros

"The tool follows a role-based working model to create things. It helps to track what others are doing with the system. "

Cons

"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework. "