ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.
The most valuable features of ManageEngine OpManager include:
- Live 3D data center view
- Application manager plugin with detailed and customizable monitoring options
- Hyper-converged detailed view for servers
- Good network visibility
- User-friendly and easy to use
- Ability to push configurations to multiple devices
- Granular monitoring
- Versatility and larger horizon of the dashboard
- Simplified usage compared to other products
- Monitoring of VMs and devices
- Uptime and monitoring capabilities
- Probe server and reporting features
- Integration with firewall and security monitoring
- Management of virtual machines and host machines
- Easy monitoring of network alerts
- Accessibility and simplicity in discovering devices in the network
- NetFlow add-on for network analytics
- Stable deployment and solution reliability
- Network Configuration Manager with decent features, monitoring, and alerts.
Some areas for improvement on ManageEngine OpManager include:
- The coloring of the reporting graphs should be more accurate and consistent, as it can be misleading and not visually appealing.
- The solution's reports need to include the number of applications consumed.
- There should be better support and guidance for monitoring cloud services, as well as improved documentation assistance.
- The cloud presence of ManageEngine OpManager could be enhanced.
- More features should be added to URL monitoring, along with additional synthetic features for real-time insights during system downtime.
- The solution needs better reliability in monitoring items such as uptime and performance, as false alerts are common.
- Tracking process information in real-time and improving real user and UI monitoring would be beneficial.
- Integration with various OEM products should be simplified.
- The customize and build functionality of the solution should be more user-friendly.
- The dashboard could include additional features.
- There should be an option for mobile notifications or SMS mirror notifications for critical issues, with improved performance and setup.
- Artificial intelligence and machine learning features should be integrated to provide better correlation and contextual awareness.
- The default dashboards should be more customizable and easier to use.
- Better updates for critical issues and support for more devices are needed, along with an option for automatic deployment.
- Recording performance should be improved, along with drill-down features and link monitoring.
- The vendor should enhance the product more quickly and improve technical support.
- The pricing is considered too high and the solution needs to be more user-friendly in terms of setup and configuration.
Users express satisfaction with the ROI from ManageEngine OpManager. There were no additional overhead costs and a reduction in the number of administrators required, resulting in savings.
The pricing for ManageEngine OpManager is considered moderate and reasonable by most reviewers. It is seen as underpriced for its capabilities. Some reviewers compare it favorably to other solutions like SolarWinds, stating that it is cheaper.
The licensing costs are yearly and based on the number of applications or devices being monitored. Reviewers mention that there may be add-ons involved depending on the license type.
OpManager is used for live monitoring, receiving real-time alerts, capacity management, and immediate issue identification. It covers various areas within the IT department such as applications, networks, databases, and servers. It is also used for monitoring links, tracking servers and logs, and monitoring the network of customers with multiple branches.
OpManager is used to monitor URLs, online infrastructures, and devices, including uptime and performance. It is primarily used for monitoring infrastructure, including network routers, switches, servers, virtual machines, virtual machine hosts, storage, and firewalls.
It is also used for configuring logs, health checkups of server networks and applications, managing virtual machines and host machines, and as a managing tool. Additionally, it is used for monitoring network devices, link status, latency, errors, and firewall routing, switching, and application monitoring. It has been used for patching, rolling out images, and similar tasks in the past.
Some customers find support to be comprehensive with quick responses and helpful staff. They appreciate the immediate response and the team's suggestions for fixing errors. However, there are also negative reviews stating that the customer service is not very good, with language barriers and limited availability. Some customers have requested training for their team members but have not received it.
The initial setup for ManageEngine OpManager is generally considered to be easy. Users have indicated that it is relatively simple. Some users have mentioned that there is documentation available to assist with the process, while others have found it helpful to follow the steps provided. However, a few users have mentioned that the setup can be complex and time-consuming, particularly when dealing with a large number of devices or custom configurations.
Organizations with various numbers of users have found the solution to be scalable. However, some users mention limitations in scalability due to licensing restrictions. Despite concerns about resource consumption, overall, users find ManageEngine OpManager to be a very scalable solution.
Users have generally positive opinions about the stability of ManageEngine OpManager. However, there are some users who have experienced issues with OpManager going down. Several users state that OpManager is a stable solution without any bugs or glitches.
ManageEngine OpManager was previously known as OpManager.
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
