ManageEngine Patch Manager Plus Reviews

Users reported significant time savings and enhanced security with ManageEngine Patch Manager Plus. Automated patch deployment minimized manual intervention, reducing labor costs, and downtime. Enhanced compliance with industry standards led to fewer vulnerabilities and potential breaches. Improved efficiency and streamlined workflows directly contributed to a positive return on investment. Users appreciated the intuitive interface that simplified complex tasks, making systems management more efficient and elevating operational performance.

ManageEngine Patch Manager Plus offers annual licensing with extra support charges. Pricing varies from $5,000 to $8 per computer annually, with some companies reporting additional costs of around $20 per computer. Licensing cost starts at approximately $600 for up to 50 endpoints. While generally seen as moderate and affordable compared to competitors like Intune, recent changes to a server-based model could impact future renewals. Users report it as a cost-effective patch management solution.

• "Patch Manager is cost-effective."
• "ManageEngine Patch Manager Plus is a little bit cheaper."
• "I rate the price of the product a five on a scale of one to ten, where one is cheap, and ten is expensive."

Organizations primarily use ManageEngine Patch Manager Plus for patching end-user systems, including PCs, desktops, laptops, mobile devices, customer servers, and managing vulnerabilities such as CVEs. Users find it straightforward for patch management, vulnerability management, and asset inventory across different operating systems. With an on-premises deployment and agent-based communication, it assists in Microsoft's Patch Tuesday and security compliance. Users also utilize it for patch analysis, descriptions, automation, and operational checks on patching schedules.

ManageEngine Patch Manager Plus's customer service and support are highly responsive and effective. Users report swift email replies, immediate assistance, and knowledgeable clarifications. Support is easily reachable, handling queries promptly. Service consistently scores high, often rated eight or nine out of ten. Customers appreciate quick resolutions, with experiences described as satisfactory and excellent. The team's responsiveness and ability to log tickets efficiently and provide timely responses are highlighted as standout features.

ManageEngine Patch Manager Plus's initial setup is typically straightforward and easy. The deployment duration varies, ranging from a few hours to a week, depending on the environment and company size. Setup involves installing on servers and endpoints, with some manual configuration for file-sharing settings. Deployment may involve several personnel, including local support teams, with server administrators playing a significant role. Proper planning and IT environment understanding enhance the process efficiency.

ManageEngine Patch Manager Plus is highly scalable. Organizations can easily increase capacity by acquiring additional licenses. It supports numerous operating systems, making it adaptable for varied needs, including large enterprises and mid-sized companies. While scaling requires consideration of IT architecture and may involve planned downtime, resource utilization remains efficient. Several organizations rate its scalability highly and report that they manage extensive endpoints effortlessly with adequate storage for patch downloads.

ManageEngine Patch Manager Plus is frequently described as stable. It operates efficiently with minimal issues in both servers and workstations. Many rate its stability between eight to ten out of ten. Users highlight its simplicity and effective performance, noting it does not disrupt resource flow. During testing and regular use, stability remains consistent, with patching functioning smoothly without significant challenges or frequent updates. Users appreciate its reliability in deployment and operation.