ManageEngine Patch Manager Plus Reviews

Name: ManageEngine Patch Manager Plus
Brand: ManageEngine
Rating: 4.2 (13 reviews)

4.2 out of 5

13 reviews
100% willing to recommend

182 followers

What is ManageEngine Patch Manager Plus?

Patch Manager Plus is a simple patch management tool that makes it easy to keep your network patched and secure. It is an endpoint patch management software that provides enterprises a single interface for automating all patch management tasks - from detecting missing patches to deploying patches - for Windows, Mac, Linux and 250+ third-party applications. Whether you have one computer or hundred, they can all be patched at the same time from a single point of console.

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ManageEngine Patch Manager Plus is the #6 ranked solution in top Patch Management solutions. PeerSpot users give ManageEngine Patch Manager Plus an average rating of 8.4 out of 10. Based on the analysis of the 13 most recent ManageEngine Patch Manager Plus reviews, the overall sentiment is positive, with a sentiment score of 7.8. ManageEngine Patch Manager Plus is most commonly compared to Microsoft Configuration Manager: ManageEngine Patch Manager Plus vs Microsoft Configuration Manager. ManageEngine Patch Manager Plus is popular among the large enterprise segment, accounting for 55% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Buyer's Guide

ManageEngine Patch Manager Plus

November 2024

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Helped 816,636 peers since 2012

Featured reviews

Sereyreach Dy

Security Infrastructure Engineer at NP Secure Co.,Ltd

Products like Tenable or CrowdStrike offer a good and less complicated user interface. The user interface of ManageEngine Patch Manager Plus needs to be made more user-friendly, simplified, and less complicated. For additional features in the solution, I would want the solution to provide me with a detailed view of each patch. If the solution could copy that information and show it on the console, instead of having to click on the plugin ID or the plugin name to redirect you to the patch and all its related information, the need to be redirected to another website to read all the information can be eliminated, and it would be great.

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AdeolaEkunola

Director at NIGERCUBES LTD

Scalability-wise, I rate the solution a ten out of ten. When the use of the solution for customers grows, there is a need for more endpoints, and it may grow up to 500 endpoints, and the solution's use may even be scaled up further. It is possible to do what is needed to scale up the solution for the IT environments of any of our company's customers. Before scaling up, one needs to buy the license and consider the IT architecture to see if there are any modifications required in the solution. Around three of my company's customers who manage enterprise-sized businesses with a minimum requirement of 700 endpoints at least use the solution.

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Syed Fahad ALi

System administrator at National Foods

The solution's initial setup is not straightforward, and we have to customize it with our relevant features. We have to filter out complex updates for patches, which get downloaded in our on-prem server. We would like to get more frequent and relevant updates on the criteria for approving the missing patches.

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ManageEngine Patch Manager Plus mindshare

As of November 2024, the mindshare of ManageEngine Patch Manager Plus in the Patch Management category stands at 9.9%, up from 7.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Patch Management

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

Centralized management, easy deployment with few clicks, supports multiple OS and hardware vendors, patch and mobile device management, scheduling reports, seamless integration, and automation. Enables monitoring, handles third-party application patches, and offers a robust patching process. Established product with remote push feature, effective in vulnerability management, automated processes, endpoint inventory, remote sessions, high performance, good reporting, unified console, and rollback capabilities.

"The automated patch deployment feature is really helpful. I can schedule it anytime, even on weekends, without needing to restart systems. The centralized management and unified console are great. It shows me which PCs are out of date or which users are breaching our policies. I can test patches before deploying them."
"The fetch repository is a good feature."
"The tool's most valuable feature is performance."

Room for Improvement

ManageEngine Patch Manager Plus should enhance support for iOS and Apple desktops, improve user interface and communication capabilities, and support out-of-network patching. Users want better customer segmentation, reporting, pricing, and hardware management features. Initial setup should be easier, patch information more detailed, speed improved, and testing environment and compatibility expanded to include more versions and SaaS compatibility.

"I think ManageEngine Patch Manager Plus could improve its testing capabilities. If they could test different SQL versions and server versions in their sandbox, it would be better. For example, it didn't work well with Server 2012, but it works fine with 2016 and up."
"The cloud version should have option to add all the endpoints using the agent. Not only for Windows, but also the Linux version. There are some versions which are not compatible with SaaS Manager. So some customers do not want to use the latest version of Linux latest version of CentOS. Actually, CentOS is not available. But some are using and patch manager is compatible for some versions only, not older older versions. So there are some pros and cons that are referred to patch management."
"ManageEngine Patch Manager Plus needs to improve speed."

ROI

Users reported significant time savings and enhanced security with ManageEngine Patch Manager Plus. Automated patch deployment minimized manual intervention, reducing labor costs, and downtime. Enhanced compliance with industry standards led to fewer vulnerabilities and potential breaches. Improved efficiency and streamlined workflows directly contributed to a positive return on investment. Users appreciated the intuitive interface that simplified complex tasks, making systems management more efficient and elevating operational performance.

Pricing

ManageEngine Patch Manager Plus offers yearly licensing fees with support charges as extra. Users describe it as reasonably priced, with costs around $5,000 per year or $8 per computer plus $20 additional per computer. Costs vary from $3,000 to $4,000 depending on the company's size. Some users find it moderately priced and cost-effective, especially compared to competitors like Intune, while affordability ratings range from three to five out of ten.

"Patch Manager is cost-effective."
"ManageEngine Patch Manager Plus is a little bit cheaper."
"I rate the price of the product a five on a scale of one to ten, where one is cheap, and ten is expensive."

Popular Use Cases

The primary use case of ManageEngine Patch Manager Plus is for patching end-user systems, including mobile devices, PCs, desktops, and laptops. Users utilize it for patch management, vulnerability management, and applying Windows and software updates. It is deployed on-premises to service customer servers and manage vulnerabilities like CVEs, often using Microsoft's Patch Tuesday updates. Organizations appreciate its ability to work with various operating systems beyond Windows.

Service and Support

ManageEngine Patch Manager Plus offers highly responsive customer service and technical support. Users report receiving prompt replies, sometimes within one or two hours. The support team is praised for resolving queries immediately and providing satisfactory assistance. Customers have rated the technical support highly, often citing specific instances where their issues were promptly and effectively addressed. Many users express satisfaction with the level of service provided by the support team.

Deployment

Deployment for ManageEngine Patch Manager Plus generally takes one day to one week, depending on company size and environment. It involves installing on servers and endpoints, with up to five people participating. Users found the setup process straightforward and simple. Issues can arise with file-sharing setups. On-premises deployment is common, and good documentation aids the process. Efficient planning and understanding of customer IT environments help ensure smooth implementation.

Scalability

ManageEngine Patch Manager Plus is described positively in terms of scalability. Users note that it scales well, though it's license-based, which may require purchasing additional licenses for more endpoints. It supports various operating systems and applications, and different organizations find it accommodating for their needs. Resource utilization isn't intensive, and storage requirements depend on organizational size. Users have rated its scalability highly, indicating satisfaction with its ability to grow alongside their requirements.

Stability

ManageEngine Patch Manager Plus is highly stable. Users report daily use with no significant issues. Feedback consistently rates stability between eight to ten out of ten. It performs well during and after testing phases. There are more servers than workstations, and minimal complexity is noted when the users understand deployment processes. Stability is regarded positively, with server environments benefiting significantly.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our ManageEngine Patch Manager Plus Buyer's Guide for additional reliable information.