Monday.com is a project management solution used for CRM, task tracking, managing projects across multiple disciplines, and maintaining continuity of service for clients and team members. Its most valuable features include global search, scalability, stability, flexibility, affordability, user-friendliness, and task management features. The solution is also praised for its ease of use, adaptability, and automation capabilities. Monday.com has improved efficiency, provided automatic reminders and dashboards for executives, allowed for better collaboration, and reduced paper usage. It has helped organizations to be more organized and improve communication.
The most valuable features of monday.com are:
1. Automation: Users appreciate the ability to automate tasks, such as notifications and status changes, which saves time and improves efficiency.
2. Gantt view and project planning: The Gantt view is praised for its usefulness in evaluating timelines and projects, allowing users to easily track progress and deadlines.
3. Visual interface: The colorful and visually appealing interface of monday.com is highlighted as a valuable feature, making it easy for non-technical users to navigate and understand.
4. Communication and collaboration: The update feature is highly regarded, as it allows for easy communication and tracking of conversations within the platform, reducing the need for excessive emails.
5. Customization and flexibility: Users appreciate the ability to customize boards, columns, and views to suit their specific needs, making it adaptable to different workflows and projects.
6. Integration and third-party apps: The integration capabilities of monday.com, along with the availability of third-party apps, are praised for bridging any gaps in functionality and expanding the platform's capabilities.
7. Task management and organization: The ability to easily add tasks, track timelines, and assign responsibilities is highlighted as a valuable feature, helping users stay organized and on top of their workload.
8. User-friendly and accessible: monday.com is commended for its user-friendly interface, making it accessible to non-technical users and allowing for easy onboarding and adoption.
9. Reporting and analytics: The reporting features, including real-time reporting and customizable dashboards, are mentioned as valuable for tracking progress, analyzing data, and making informed decisions.
10. Time tracking and reminders: The time tracking feature is appreciated for its accuracy and usefulness in tracking billable hours and managing workload. Reminders and notifications help users stay on top of deadlines and tasks.
Overall, monday.com is praised for its versatility, ease of use, and ability to streamline workflows and improve collaboration within teams.
Some areas for improvement on monday.com include:
1. Lack of customization options: Users mentioned the need for more customizable features, such as the ability to create custom categories, customize email templates, and change the format of forms.
2. Reporting capabilities: Users expressed that the reporting functionality in monday.com is limited and could be improved. They mentioned the need for more in-depth reports, better integration with reporting tools like Tableau or Power BI, and the ability to slice and dice data in different ways.
3. Learning curve and onboarding: Some users found it challenging to learn and navigate monday.com, especially for those who were new to project management software. They suggested the need for more hands-on onboarding assistance, better tutorials, and proactive support from the monday.com team.
4. Integration with other tools: Users mentioned the need for better integration with popular tools like Google Calendar, Google Docs, HubSpot, social media platforms, and accounting systems. They also expressed the desire for more versatility and customization options when integrating with other apps.
5. Stability and speed: Some users experienced stability issues and slow loading times on monday.com. They mentioned the need for better reliability, faster load times, and improved performance, especially when working with large boards or multiple projects.
6. Automation capabilities: Users mentioned the need for more automation options, especially for sub-items and cross-board automation. They also expressed the desire for more advanced automation features and the ability to automate tasks based on specific criteria or conditions.
7. User interface and user experience: Some users found the user interface to be confusing or not intuitive enough. They suggested improvements in terms of navigation, organization of boards and groups, and the ability to switch between different accounts more easily.
8. Pricing and affordability: Some users mentioned that the pricing of monday.com could be more affordable, especially for small businesses or those with a limited number of users. They also expressed the desire for more flexibility in terms of user numbers and the ability to add guests for a specific period of time.
9. Better integration with email: Users mentioned the need for better integration with email platforms like Outlook, including the ability to sync emails, track email communications, and have a more seamless email experience within monday.com.
10. Additional features and functionalities: Users suggested various additional features, such as a chat function, better project management and grant management capabilities, a ticketing system, better integration with social media platforms, and more extensive customization options.
Users have seen an ROI and mention increased efficiency, time and resource savings, improved project management, and higher productivity. Some users have seen significant ROI, such as saving thousands of hours and generating more profit. Others mention intangible benefits like improved team collaboration and customer satisfaction.
The pricing for monday.com is generally considered affordable, especially compared to competitors like Asana. There are four tiers available, including a free version that is suitable for simple projects.
Some users feel that the pricing model is unfair, as certain essential features are only available in the Enterprise plan, forcing smaller businesses to pay a higher price. However, others believe that the pricing is fair and worth the value provided.
The cost of monday.com is predictable and scalable, making it a good long-term investment.
The use case of monday.com varies depending on the client and organization. It is commonly used for collaboration, organization, project management, task management, CRM, and workflow management.
Users implement monday.com for various purposes such as managing clients, tracking projects, organizing tasks, scheduling, tracking progress, managing resources, tracking sales and marketing activities, managing HR processes, managing events, tracking time and expenses, managing content creation, and coordinating teams.
It is used in a wide range of industries including consulting, manufacturing, marketing, design, education, construction, publishing, healthcare, finance, architecture, engineering, and non-profit organizations.
Monday.com provides a centralized platform for teams to communicate, collaborate, and track their work efficiently.
Some customers have praised monday.com support, stating that it was top-notch and that they received quick responses to their tickets. They appreciated the ability to interact with the support team and found them friendly and helpful.
However, other customers have expressed disappointment with the support, mentioning that response times have increased and that it can take days to receive a reply. They have resorted to using community portals and searching the web for solutions instead of contacting support.
The feedback indicates that the duration required to establish a tech solution, including deployment, setup, or implementation phases, can vary depending on the complexity of the project and the level of customization required.
Setting up the tool itself is generally straightforward, however, additional work may be needed to implement specific processes and workflows. The number of people involved in the deployment also depends on the complexity of the project, with some users requiring only one or two people while others involve larger teams.
Once the solution is deployed, it typically does not require much maintenance, although optimization and adjustments may be needed over time.
monday.com is highly scalable and can be used with teams of any size. It is easy to add new users and the scalability is great. However, managing access to boards in larger organizations can be confusing.
It is recommended to have someone more technical to manage bulk edits and technical aspects. The solution is primarily used within marketing teams but can be used by small and mid-sized teams as well.
The scalability is impressive and there are no limitations in terms of adding users, functions, rows, items, and columns. The solution is highly customizable and adaptable.
monday.com is generally positive. Users have reported that it is a stable platform with very few issues. Some users have experienced occasional downtime or slow speeds, however, these instances are infrequent and are usually resolved quickly. There have been a few minor bugs, yet they are not significant enough to cause major disruptions.
monday.com is a basic yet intuitive work operating system that facilitates teamwork in these ways:
Allows teams to define workflows
Adapts to changing demands
Establishes transparency
Allows for collaboration
Eliminates manual grunt work
monday.com is extremely adaptable and may be utilized in any sector and for any workflow. You can build your apps to match your specific operational needs and modify your boards, dashboards, and documents to fit your team properly. It may be used for anything, including projects and procedures, and it can be used across teams, departments, leaders, and organizations.
Here are a few examples of how monday.com software can be put to good use:
monday.com Features
monday.com has many valuable features. Some of the most useful ones include:
The most popular key features include:
Reviews from Real Users
monday.com stands out among its competitors for a number of reasons. Two major ones are its task status feature and its ability to integrate with external apps. PeerSpot users take note of the advantages of these features in their reviews:
Ben D., Front End Developer at a marketing services firm, writes of the product, “Their flagship feature, what used to be called the pulse, is great. Pulse offers great management. Being able to see everything at a glance and check task status, is wonderful. They use subtasks and the simple aspects of task management have been really helpful.”
Another PeerSpot reviewer, the Head of Projects at Smart Media SA, notes, “The boards offer an amazing and clear view of my tasks, campaigns, and progress. Automations especially with Slack and Outlook help with keeping my team up-to-date always. Graphs and charts are valuable for reporting purposes and to track progress made. Workforms/surveys are valuable and a very cool added feature.”
monday.com was previously known as DaPulse.
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