OpenText 360 for SharePoint Reviews

Name: OpenText 360 for SharePoint
Brand: OpenText
Rating: 4.2 (13 reviews)

4.2 out of 5

13 reviews
100% willing to recommend

940 followers

What is OpenText 360 for SharePoint?

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.

Get the OpenText 360 for SharePoint Buyer's Guide and find out what your peers are saying about OpenText 360 for SharePoint, Camunda, Appian and more!

OpenText 360 for SharePoint is the #25 ranked solution in BPM Software. PeerSpot users give OpenText 360 for SharePoint an average rating of 8.4 out of 10. Based on the analysis of the 13 most recent OpenText 360 for SharePoint reviews, the overall sentiment is positive, with a sentiment score of 6.8. OpenText 360 for SharePoint is most commonly compared to Camunda: OpenText 360 for SharePoint vs Camunda. OpenText 360 for SharePoint is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 22% of all views.

Buyer's Guide

OpenText 360 for SharePoint

December 2024

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Featured reviews

Ravi Krishnan S

Head - Financial Reporting and Taxation at TVS Capital Funds

OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…

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HemantMittal

Project Manager at Infosys

I mainly use OpenText 360 to archive and index enterprise documents OpenText 360's best features are platform independence and its performance when searching large numbers of documents. OpenText 360's performance could be improved. In the next release, OpenText 360 should include in-built…

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Lungi Ngcingwana

Head of ICT at South African Weather Service

Integration is an area where the solution lacks. So, integration is very important. We also want other things to be in place, like contract management, checking of invoices, and content management. In a future release of the product, I would like it to have better integration, content, and contract management.

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OpenText 360 for SharePoint mindshare

As of December 2024, the mindshare of OpenText 360 for SharePoint in the Business Process Management (BPM) category stands at 0.4%, down from 0.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Business Process Management (BPM)

PeerAnalyst reports

Type	Title	Date
Category	Business Process Management (BPM)	Dec 22, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 22, 2024	Download
Comparison	OpenText 360 for SharePoint vs Camunda	Dec 22, 2024	Download
Comparison	OpenText 360 for SharePoint vs Apache Airflow	Dec 22, 2024	Download
Comparison	OpenText 360 for SharePoint vs Pega Platform	Dec 22, 2024	Download

Title	Rating	Mindshare	Recommending
Camunda	4.1	22.1%	89%	76 interviews Add to research
Appian	4.2	6.5%	95%	59 interviews Add to research

Valuable Features

OpenText 360 for SharePoint offers flexibility, customizable features, and strong performance. Its key aspects include collaboration, traceability, document retention, and efficient search. Users appreciate platform independence, seamless Teams integration, and robust security measures. It effectively manages records and archives information, enabling internal sharing and collaborative workflows. With adaptable features, it meets diverse business needs while ensuring content security and easy access, even in virtual environments. The platform supports content management and fosters trust among contributors.

"We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years."
"The product has a strong and easy integration with Teams."
"The fact that it allows for the internal sharing of information is very good."

Room for Improvement

OpenText 360 for SharePoint requires several enhancements including a more user-friendly interface and improved performance. Users seek simplified licensing, better integration with Office 365 and Power BI, as well as enhanced workflow automation and document handling capabilities. The lack of in-built plugins and intuitive features limits functionality compared to SharePoint. Customers desire stronger support levels and more out-of-the-box solutions to reduce reliance on custom development. Improved backup, restore options, and seamless integrations are also necessary.

"The graphical user interface had to be more user-friendly. It's not as intuitive."
"The platform's workflows could be more intuitive and easier to use."
"Integration is an area where the solution lacks."

ROI

Pricing

Enterprise buyers find OpenText 360 for SharePoint pricey, with complex and costly licensing, often requiring significant infrastructure investment. On-premises solutions are more expensive than SaaS options. Floating licenses in the cloud can reduce costs. The platform's pricing depends on customer tenure, license quantity, and product usage. Subscription-based licensing is available. Professional services and additional features may increase costs. Pricing is rated between six and seven out of ten for reasonableness.

"It has a reasonable price."
"Pricing is a part of the enterprise agreement that we have."
"The solution has a very complex pricing model."

Popular Use Cases

OpenText 360 for SharePoint's primary uses include customer onboarding workflows, document management, workflow creation, user profiles, and document digitalization. Users leverage its modular design and cloud-based features for processes like knowledge management and legal case organization. It supports archiving, indexing, and advanced search capabilities. Various industries utilize it for managing office documents and storing files for enterprises, integrating seamlessly with tools for tasks like virtual meeting documentation and confidential information management.

Service and Support

OpenText 360 for SharePoint's customer service and support receive mixed feedback. Many users find 24/7 support reliable and technical teams skilled, with quick responses. Professional service agreements enhance support experiences. Some users mention areas needing improvement, noting challenges with complex tools or minimal chat support. There are varying experiences; some praise smooth issue resolution, while others report delays and technical questions requiring escalation. Overall, most rate support as positive, whereas a few highlight dissatisfaction.

Deployment

OpenText 360 for SharePoint's initial setup is generally easy, with straightforward integration into other systems. Customization depends on complexity and enterprise size. SaaS version setup is simple, but on-premises and IS require advanced expertise. Deployment can take days to months, depending on requirements and size. Support from Microsoft partners and internal IT is beneficial. Some find it complex due to many components, requiring skilled staff, typically ranging from one to several individuals.

Scalability

Many users find OpenText 360 for SharePoint scalable. Administrators and users across enterprises manage an increasing number of users, sometimes reaching hundreds or even thousands. While some point to storage limitations affecting scalability, others emphasize ease of expansion and capacity to integrate with additional products. Organizations with varied numbers of users have not generally faced issues scaling, although some express concerns about the complexity of integration for larger implementations. Scalability ratings range up to ten out of ten.

Stability

Some experiences indicate that OpenText 360 for SharePoint started with stability challenges, requiring patches. Opinions differ, with some finding it highly stable while others note occasional glitches. Users mention stability is influenced by document size, format, and platform. Stability ratings vary from seven to ten out of ten, reflecting mixed sentiments. Integrations with acquired products sometimes pose challenges. Overall, users appreciate its stability, particularly when aligned with suitable internet access and platforms.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our OpenText 360 for SharePoint Buyer's Guide for additional reliable information.