Proofpoint Email Protection Reviews

Name: Proofpoint Email Protection
Brand: Proofpoint
Rating: 4.2 (50 reviews)

Vendor: Proofpoint

4.2 out of 5

50 reviews
95% willing to recommend

1,584 followers

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What is Proofpoint Email Protection?

Proofpoint Email Protection enhances email security by blocking phishing, malware, and spam threats. It serves as a firewall for inbound and outbound emails, featuring encryption, data loss prevention, and machine learning capabilities.

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Proofpoint Email Protection is the #1 ranked solution in top Secure Email Gateway (SEG) solutions, #2 ranked solution in top Email Security solutions, #2 ranked solution in top Security Awareness Training providers, #2 ranked solution in top Office 365 Protection solutions, and #3 ranked solution in top Digital Risk Protection solutions. PeerSpot users give Proofpoint Email Protection an average rating of 8.4 out of 10. Proofpoint Email Protection is most commonly compared to Mimecast Email Security: Proofpoint Email Protection vs Mimecast Email Security. Proofpoint Email Protection is popular among the midsize enterprise segment, accounting for 41% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 32% of all views.

Buyer's Guide

Proofpoint Email Protection

January 2025

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Helped 832,138 peers since 2012

Featured reviews

AhmedRamadan

Products and solutions director at ITVikings

Proofpoint is used as an email security gateway for big enterprises, primarily for their on-premises servers. Many customers also use it alongside Office 365 Proofpoint offers a complete solution for email security with features like DLP, email archiving, and encryption. The most valuable…

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Pranay Gurrapu

Cyber Security Engineer at News Corp

I didn't work on the installation and deployment, but I know the procedure. It's easy, not complicated. We just need to have servers and storage capacity. In our organization, it was an on-premises Proofpoint Protection, so we had a server, capacity storage, and all. We also need to connect that server with our internal environment and Active Directory. It's all easy. There's documentation from Proofpoint on how to do it. And we also have support from their team to guide us.

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Stephen Whitehouse

Group Head of IT at Frontline Ltd

The whole configuration management piece of the product requires some work, as it is one of the areas where the tool has certain shortcomings. Though it is an easy-to-install product, it might be difficult to get the process right for some users. The basics related to the installation process are simple to understand, but it takes a lot of effort to figure out areas to use this tool effectively if you want to do something above the basic level. The high cost of the product is an area of concern where improvements are required. I would like to see a lot of premium content in the product moved to a lower band because the basic version of the tool is relatively cheap compared to the sophisticated versions with additional costs. One person who works full-time needs to take care of the maintenance part.

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Proofpoint Email Protection mindshare

Product category:

As of February 2025, the mindshare of Proofpoint Email Protection in the Secure Email Gateway (SEG) category stands at 19.8%, down from 23.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Secure Email Gateway (SEG)

PeerAnalyst reports

Type	Title	Date
Category	Secure Email Gateway (SEG)	Feb 1, 2025	Download
Product	Reviews, tips, and advice from real users	Feb 1, 2025	Download
Comparison	Proofpoint Email Protection vs Abnormal Security	Feb 1, 2025	Download
Comparison	Proofpoint Email Protection vs Barracuda Email Security Gateway	Feb 1, 2025	Download
Comparison	Proofpoint Email Protection vs Mimecast Email Security	Feb 1, 2025	Download

Title	Rating	Mindshare	Recommending
Mimecast Email Security	4.0	17.6%	92%	29 interviews Add to research
Barracuda Email Security Gateway	4.0	10.3%	92%	52 interviews Add to research

Valuable Features

Proofpoint Email Protection boasts features like targeted attack protection, business email compromise defense, anti-phishing tools, spam, and malware filters. It provides a user-friendly interface, accurate threat detection, and robust email quarantine. Its sandbox capability and TAP/TRAP enhance security effectiveness. Users appreciate its reliability, scalability, and integration with Office 365, offering insights and data loss prevention through a comprehensive dashboard. High accuracy, customization, and AI-driven analysis further strengthen its email protective measures.

"I recommend all of my customers to migrate and start using Proofpoint as it is secure, minimizes risk, and eliminates phishing attacks."
"Proofpoint provides an expandable project model, including DLP, email archiving, and encryption, which makes it a complete email security solution."
"It's the top choice because no company can operate without security. Ensuring email protection is a major priority for any organization when building its infrastructure."

Room for Improvement

Proofpoint Email Protection needs improvements in integration with complex environments and the user interface. The pricing is high, and the lack of local support is a concern. Reporting and phishing detection need enhancement. There's a need for better email encryption features and improved functionality in handling false positives and negatives. Many find configuration management and deployment complex. Some users request added features like email fraud protection and better training to optimize performance.

"The setup requires expertise. It needs someone with experience on managing it, and I would rate the implementation as needing someone experienced."
"Phishing detection could improve further to match some of the capabilities offered by competitors."
"One major threat is QR code phishing, along with TOAD (Telephone-Oriented Attack Delivery). TOAD attacks don't include links, URLs, or attachments in emails. Instead, attackers try to trick you into calling them, often by offering something enticing like a 50% discount on football matches."

ROI

Proofpoint Email Protection effectively stopped ransomware and phishing attacks, providing significant cost savings. Multiple users report a decrease in spam and malicious emails, leading to a noticeable decline in breach incidents. Its phishing detection surpasses many competitors, intercepting more threats. Despite being costly, it proves worth the investment by drastically reducing risks associated with email threats. However, some find similar protection at lower costs from other providers. Companies experience substantial benefits, enhancing their email security posture.

Pricing

Many enterprise users find Proofpoint Email Protection comparatively expensive, with average costs around $80,000 to $92,000 annually. Pricing varies based on user count and chosen service tier, often exceeding competitors like Mimecast or Barracuda. While some appreciate its value and simplicity in licensing, others note that advanced features significantly increase costs. Licensing typically costs $8 per user monthly or annually. Add-on services can escalate expenses, though basic packages remain transparent without hidden fees.

"Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees."
"It is expensive."
"I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price."

Popular Use Cases

Proofpoint Email Protection is mainly deployed for email security across organizations, focusing on phishing prevention, malware blocking, spam filtering, and data loss prevention. Users emphasize its advanced features like encryption, URL rewrites, and targeted attack protection. It integrates with platforms like Office 365, acting as an email firewall, identifying threats, automating threat responses, and managing sender lists. Proofpoint is favored for its ability to efficiently tackle spam, phishing, and other malicious activities in emails.

Service and Support

Proofpoint Email Protection's support receives mixed feedback. Many users find it knowledgeable and responsive, with prompt assistance, rating it highly. Some users, however, note occasional slow responses and minor gaps in expertise. The support team is praised for being professional and accessible, offering guidance through chat and remote sessions. Users appreciate the ability to escalate cases, especially in regions like Saudi Arabia and UAE, finding support helpful and flexible. Support availability can vary by time zone.

Deployment

Most users find Proofpoint Email Protection's initial setup straightforward and easy, often taking a day or less. Deployment time varies, influenced by technical expertise and network specifics. Some report needing expert help, especially when integrating with existing systems like Microsoft Exchange or Google. Firms emphasize the importance of preparation and understanding DNS settings. While many rate the process highly, a minority experience more complexity, requiring substantial technical knowledge and support.

Scalability

Proofpoint Email Protection is consistently praised for its scalability. Users highlight its cloud-based and flexible nature. Many say it's easy to expand, accommodating from dozens to thousands of users. It offers adaptability across various business sizes and needs, with positive ratings typically between seven and ten out of ten. Some mention its seamless scale with virtual environments. It handles large capacities effortlessly, although some note licensing complexities when scaling.

Stability

Proofpoint Email Protection is highly stable and reliable, with no downtime or major issues reported. Most users rate its stability between eight and ten, appreciating its consistent performance without crashes or bugs. Occasional minor problems are mentioned, but these are infrequent. Users find it dependable with a strong track record, though some minor complaints exist related to UI performance. It performs well for organizations, maintaining a stable environment in cloud and on-premises settings.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Proofpoint Email Protection Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

32%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Government

Insurance Company

Healthcare Company

Retailer

Energy/Utilities Company

University

Construction Company

Comms Service Provider

Non Profit

Real Estate/Law Firm

Hospitality Company

Wholesaler/Distributor

Outsourcing Company

Legal Firm

Media Company

Performing Arts

Transportation Company

Recreational Facilities/Services Company

Consumer Goods Company

Logistics Company

Pharma/Biotech Company

Compare Proofpoint Email Protection with alternative products

Learn more about Proofpoint Email Protection

Businesses use Proofpoint Email Protection for its advanced anti-phishing tools, threat protection, sandboxing, and spam filtering, significantly improving email security infrastructure. It offers strong AI and algorithms, user-friendly dashboards, and efficient quarantine and analysis tools. Integration with Office 365, flexible blacklist/whitelist options, and robust malware protection are key strengths. While it provides scalability, reliability, and cost-effectiveness, areas for improvement include better integration with complex environments, enhanced search functionality, and more intuitive smart search.

What are the important features of Proofpoint Email Protection?

Anti-phishing and anti-spam capabilities: Protects against phishing attempts and reduces spam.
URL rewriting and sandboxing: Secures email links and analyzes suspicious attachments in a safe environment.
Business email compromise prevention: Detects and mitigates email fraud attempts.
Integration with Office 365: Seamlessly works with Office 365 for enhanced email security.
User-friendly dashboards: Provides intuitive interfaces for easy management.
Flexible blacklist/whitelist options: Customizable settings for email filtering.
Robust malware protection: Detects and blocks malware threats effectively.

What benefits do businesses gain from Proofpoint Email Protection?

High detection accuracy: Reduces false positives and ensures reliable threat detection.
Ease of use: Intuitive design makes it accessible for non-technical staff.
Cost-effectiveness: Provides solid email security at a reasonable cost.
Scalability: Adapts to growing business needs.
Excellent customer support: Offers responsive and helpful assistance.

Industries such as healthcare, finance, and retail implement Proofpoint Email Protection to safeguard sensitive information and ensure compliance. In finance, it prevents fraud and secures transactions, while in healthcare, it protects patient data and prevents breaches. Retailers use it to secure customer information and protect against phishing attacks, enhancing overall security and trust.

Proofpoint Email Protection was previously known as Proofpoint Enterprise Protection, Cofense PhishMe, Proofpoint Digital Protection.