SAP Business One Reviews

Vendor: SAP

4.1 out of 5

63 reviews
90% willing to recommend

2,048 followers

What is SAP Business One?

The SAP Business One application offers a way to manage your entire business – from accounting and financials, purchasing, inventory, sales and customer relationships, and project management, to operations and human resources. SAP Business One helps you to streamline processes, gain a greater insight into your business, so that you can act fast and make decisions based on real time information, to help you drive profitable growth.

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SAP Business One is the #4 ranked solution in top ERP solutions. PeerSpot users give SAP Business One an average rating of 8.2 out of 10. SAP Business One is most commonly compared to SAP ERP: SAP Business One vs SAP ERP. SAP Business One is popular among the large enterprise segment, accounting for 53% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

Helped 813,418 peers since 2012

Featured reviews

Sajith Morais

Consultant Enterprise Solutions - SAP Business One and Google Workspace ( G Suite) at Axleta

I have seen some limitations. For example, in Sri Lanka, I implemented SAP Business One in the fashion industry, specifically the footwear industry. Currently, the system does not support creating size-wise items with a size grid, which would be a beneficial feature to have. Additionally, in some areas, particularly in budget preparation and cost accounting, there are certain limitations that could be improved. Specifically, the budgeting side needs enhancement. When comparing SAP Business One with Netsuite and Microsoft Dynamics, Netsuite has a feature that allows easy integration with email, whereas SAP Business One lacks this capability. Users need to log in to the SAP Business One application separately to access emails, unlike Netsuite. These minor features make a difference, and if SAP Business One can include and improve such aspects, it would become the ideal product for SMEs. One another thing is SAP Business One consumes a lot of network resources and bandwidth, especially when accessing the web solution, B1 Web Access. While NetSuite is a completely cloud-based solution that can be accessed via a web browser, SAP Business One has this facility but faces some constraints, especially in terms of top performance and speed at the browser level. However, in the network, there are issues regarding application slowness. This could be a major concern with SAP Business One. These are some areas of improvement for me.

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Abbas Khan

Practice Lead - Technology Consulting at HCC - Technology & Advisory

The initial setup of SAP Business One is simple. Once we have signed a contract with the customer for SAP Business One, we mobilize the team and follow the SAP ESET methodology. The team begins by collecting requirements through multiple sessions. Two documents are then prepared, one technical and one functional, followed by the compute configuration step. Once the configuration is complete, training is provided. We then prepare the checklist, followed by the reports, before finally activating the system. This process follows a five-phase approach, known as the five-phase methodology. The time it takes to implement the solution large caries on the environment, such as size. In some complex environments, the process can take six months. I rate the initial setup of SAP Business One an eight out of ten.

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Ijlal Naqvi

Lead SAP Cloud Services at a computer software company with 201-500 employees

If I speak about a feature in the tool that helps with financial management, I would say that of all the products I have ever worked on, used, or implemented, the finance part is pretty much the same in all ERPs and bookkeeping software tools. Finance is a regulated thing. It has to generate financial statements related to all the accounts. All financial management systems will look into the ledger, accounts payable, and accounts receivable. Generally the tool has two models. If the tool's in-house model is opted, then just one person is needed to maintain the product as an ERP administrator. If it is through a partner, then we usually have managed services, so you get access to a whole bunch of resources, technical, functional, finance, manufacturing, supply chain, or resources that you can have as part of the managed services contract. My company does not use much of AI with SAP Business One since it is pretty much manual now. It's still pretty much manual for business process enhancements and it still requires more of a consultative approach with more of a human touch. With SAP S4/HANA, there is a process navigator, process data mining tool that does help users since with the use of AI it provides answers to their questions. Recommendations are subjective to the requirements of the users. I would not recommend SAP Business One to a financial services institution or a bank. I would most definitely recommend it to a small family-owned business with about 20,000,000 of revenue, and that too in the area of discrete manufacturing. I rate the tool a seven out of ten.

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SAP Business One mindshare

As of October 2024, the mindshare of SAP Business One in the ERP category stands at 4.9%, down from 7.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

ERP

Key learnings from peers

Valuable Features

"The most valuable features of the solution revolve around the fact that it is easy to deploy and scalable and is not resource-intensive."
"Its real-time data capabilities initially provided critical insights that supported our decision-making. It effectively meets our data security and compliance requirements."
"It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One"

Room for Improvement

"Improvements are required in the support for partner-delivery add-ons, functional graphs, user development, and BI since certain shortcomings exist in these areas."
"There could be enhancements in plant maintenance, quality assurance, and HR management features."
"Our customers often request concurrent licensing, which is not available with SAP Business One. Adding this option would be beneficial."

Pricing

"I rate the product pricing structure at around six out of ten due to currency fluctuations posing challenges."
"It's not cheap but offers good value, particularly for medium-sized enterprises."
"If the client's budget is low, they go for SAP Business One."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SAP Business One Buyer's Guide for additional reliable information.