SAP Business One Reviews

We use it for customer, inventory management, catalog management, supplier customer management, and financials.

There is some time saving and lower employee headcount, around 40% to 50%.

SAP Business One is pretty streamlined, with tight integration and standard best practice flows.

There are limitations around integrations. Third-party integrations require the expertise of a functional consultant, and customizations require some technical expertise. 

Limitations in terms of the B2B commerce setup exist, and we're looking at a consultant to customize a solution. The MTG integration is not possible as it should be in the cloud, but it's on a hosted private server.

I've used the solution for about one year.

It's stable as we go through the partners, so there's no direct support.

It is scalable for our purpose, however, there are limitations around integrations.

We go through the partners, so we have no direct support.

Neutral

There are other providers, such as NetSuite.

We use implementation partners, so it wasn't our process.

It's a perpetual investment. In the long term, it is more cost-efficient than some of the cloud SaaS services in ERP available today.

Pricing is acceptable, and it is one of the lower-cost solutions.

I'd rate the solution seven out of ten.

We are very satisfied with SAP Business One application. It is deployed on-premises. We reviewed the cost of cloud, and it is very expensive. We have about 200 users on-premises and plan to remain on-premises.

The sales and wholesale distribution are great.

We don't have the functionality of the supply chain and mobile applications and use third-party applications for this. We sell our products in little stores, and we need a phone to take the requirements of our customers, and the information goes to SAP. We have 15 warehouses to track picking, packing and all the processes in sales and the supply chain. So it is also essential to have good business intelligence.

Our problem is that we have five or six companies using SAP Business One, and when we need to have a disaster recovery plan, we need to execute a full backup of all of our companies. We need to have a backup for only one company, which is impossible.

Our technical support is from our partner in Guatemala City, and we don't need to scale the problem to SAP. Our partner has great support, and we are very satisfied with their service.

I rate the solution a nine out of ten. We are concerned with the Web Client because it doesn't have the old features we had on a desktop. In addition, we need more flexibility in the authorization process for purchasing because we don't have all the information we need to approve. We need to navigate different areas for information, and we only need one screen with all the information for the approved process.

The solution offers a complete module encompassing finance, material management, sales, and CRM. Additionally, plugins are available, including those for taxation, particularly for GST.

In my work, I use this application extensively to manage our services. Since our company primarily deals with services, it helps in inventory tracking, maintenance, and service management. The application offers end-to-end visibility, allowing me to monitor various aspects such as vendor shipments, warehouse inventory, items in transit, and documentation related to taxation and transportation.

The solution offers a structured view and is useful for the top management. The top management finds it organized and structured. It is stable and gives you fewer headaches as an IT manager. 

While SAP has been a leader in the enterprise and SME segments, many competitors have emerged with new features, especially in analytic modules like Salesforce and Oracle. The rise of cloud tools from providers like Amazon, Google, and Azure, offering analytics and visual analytical tools, has contributed to this shift.It seems SAP Business One may not have focused as much on this aspect, prioritizing the basic functioning of the enterprise. As a result, the latest user experience, particularly in digital aspects of data consumption, may not be on par with what's available in the market.

I have been using the product for ten years. 

SAP Business One's stability is very high. 

The product's scalability is good. My company has less than 50 users who use it daily. 

The tool's response time is fairly low. The team has good technical ability. However, the product takes time for overall turnaround. 

Positive

We switched to the product because we sought more stability and wanted to meet specific government compliance requirements. The need for a trusted solution, particularly regarding audits, played a crucial role in our decision-making process.

There is significant room for improvement in setting up SAP Business One. The current process is fairly rudimentary. Deployment takes a couple of days to complete. 

Our SAP partner helped with the tool's deployment. 

SAP Business One is not cheap. 

I rate the solution a seven out of ten. 

The solution is very useful for manufacturing companies. 

The most important features are the accounting and finance features. Everything leads to finance. 

The initial setup is not too complex.

It's stable.

You can scale the solution well. 

The pricing is good.

We have some problems around here, in Business One. It's hard to have separate models. We have to make multiple forms and have problems doing that. In manufacturing, we do not have things like the actual cost of the fabric, loss of material, the various costs of raw materials, et cetera.

Some features are missing.

We'd like to see the solution support barcode features.

I've used the solution for around five years. 

The product is stable and reliable.

The solution is scalable. 

We have 125 licenses.

There are some problems in technical support in Pakistan.

I have a big license for SAP Business One, one of the 20 licenses. And S4HANA's support in Python is not ideal. Our control team many times has complained due to the slow, slow response for Business One. If you upgrade the hardware, you should get more services.

We want to move to S4HANA as it has a better design.

The product does not require a complex setup.

The pricing is pretty good. We did not find it to be too expensive.

We are consultants and have customers in Pakistan using it. 

I'd rate the solution six out of ten.

The solution is pretty straightforward to set up and gets easier over time.

Technical support has been quite good.

We've found the stability to be very good.

We aren't overly satisfied with the solution. We are moving away from it.

The solution needs to be implemented properly, otherwise, a company will not be able to get the full benefit of the product.

They need to do more with, budget planning within the solution, in terms of financial budgeting. Right now, we can only input values at our sales target, however, we can't input numbers. The solution also needs to look at the monthly balance. There will need to have some type of maintenance in there. Yet, there is no model for maintenance. If you buy it you need to go and find another solution for your maintenance however, if they can do a maintenance solution within this solution that that would be a wonderful thing.

I've been using the solution for seven years or so. It's been a while. I've spent a lot of time on it.

The stability is very good. There are no bugs or glitches. It doesn't crash and freeze. It's very reliable in terms of performance.

Our business has grown beyond the capabilities of Business One. We need a bigger ERP solution, and therefore we are moving away. We're looking at SAP S/4 HANA since we already use other SAP products.

We currently have 101 users. In the future, we'll be looking at 130 to 150 users.

Technical support is quite good. They are helpful and responsive. We are quite satisfied with their level of support.

We are actually going to move over to S/4HANA. We looked at Oracle, however, we decided on SAP as we already had SAP products. I've worked with a lot of ERP and other products, including other SAP products.

The initial setup is not overly complex. It's pretty straightforward. However, at the outset, when we were fresh users, it seemed to be a bit complex. Over time, you get more and more comfortable with the process.

The price of the solution itself is not the issue, however, the cost of the licensing is strange. No other ERP that concurrent licensing. As I have what will be a hundred users at the time to use it, doesn't matter whether Samuel or George come on, SAP requires an individual attached to a license. That means even if a person is no longer a user, we have to untie the license so nobody can use that license. I need to fill it with a different person.

I am a customer and end-user of the product.

I'd recommend the product to others. Anyone who wants to use SAP Business One should do so. It's a good solution. They need to get a good implementer, however, as if it's not implemented well, you will have issues. 

I'd rate the solution at a six out of ten. At first, we really liked it, however, as of now, we need to change as it no longer meets our needs.

Our whole business depends on SAP Business One for many aspects, such as sales, and financials. E\verything is done through the solution.

The most valuable features of SAP Business One are the financials, sales, and production. They are very helpful. Additionally, it is very easy to use and the user interface is stable in the application and on the web.

SAP Business One could improve project management, quality assurance, material management, forecasting, full costing, and quality control. Many modules are missing in this solution.

I have been using SAP Business One for approximately 12 years.

SAP Business One is a highly stable solution.

SAP Business One is scalable.

We have approximately 145 users using this solution at all levels of my company.

I rate the scalability of SAP Business One a four out of five.

The support from SAP Business One is good. However, sometimes they can be slow with their response.

I rate the support from SAP Business One a four out of five.

Positive

The initial setup of SAP Business One was not complex. The migration from our older electric system was straightforward and took three to four months to complete.

We used a local consultant to do the implementation.

There is a license to use this solution and the price is good.

I rate the price of SAP Business One a seven out of ten.

We are planning to migrate to SAP S/4HANA.

We use five people for the maintenance of the solution.

I strongly recommend this solution to others.

I rate SAP Business One a seven out of ten.

I mainly use Business One to manage operations, including finance and sales.

Business One's best feature is transport management and collections.

There are problems with Business One's collection management and reconciliation. It's also quite difficult to automate with external systems, and its reporting could be clearer. In the next release, Business One should include automation for mobile apps.

I've been using Business One for over seven years.

Business One is stable.

Business One is scalable.

SAP's technical support used to be good but has become very unresponsive.

Neutral

I previously used SAP S/4.

The initial setup was a very simple process and took a couple of hours since we were using a client web version.

Business One's prices are really high, with a one-time cost of around one lakh.

I evaluated Tally, a local Indian product, but it lacked data security.

Business One is good for smaller and medium-sized companies that want to handle simple business processes. For those companies, I would rate Business One nine out of ten, but overall I give it four out of ten.

We are a beverage manufacturer in the fast-moving consumer goods sector that uses Business One throughout our whole supply chain. We start with forecasting, which is not calibrated well currently, and then we download the sales plan into SAP. Based on the sales plan, we provide plans for production via MRP algorithms. The primary function of Business One is to handle all this data we are getting about purchase orders, raw materials, packaging, etc. We also plan to acquire a production module for MRP II functionality, but we haven't acquired it yet and have not decided on the production model. Right now, upwards of 230 people using it, including salespeople, accountants, warehouse workers, production workers, purchase servers, and people who handle procurement. At the moment, it's all.

For us, the most useful feature of Business One is Material Requirements Planning (MRP). 

First of all, Business One doesn't have a proper master data management function. So, with any implementation, we had to select the work provider and determine who is responsible for which category of data. We also have to set the data format of the master data, especially an SKU, which should be formatted as an SKU. This is a vast amount of work that involves all departments. Second, I would consider the supply chain. Each function is highly dependent on another function. We still have a 1C:Accounting system, but it's not a system at all. With Business One, you have too much spare functionality. It doesn't create value for the business, but it creates a higher workload for employees in terms of payer processes, administration, development, etc. It's not easy. Because of how mature the organization is, there is less readiness for change. I would not consider this satisfactory. 

After working with Business One for a while, we are becoming more effective. However, we still have some issues involving business experts and even having a category of users like business process owners. We use almost all of Business One's functionality except maybe CRM. We don't yet use CRM. Also, we don't use forecasting because forecasting is internal in B1 forecasting. It only has two algorithms, which might not be enough for us. But it would be great to have more advanced forecasting functionality.

I've been using Business One for maybe two years.

The stability of Business One is pretty nice. 

Scalability has been pretty good so far. We haven't had any serious mishaps yet. If you satisfy the hardware requirements, it's completely okay.

I have not had any direct contact with SAP technical support. Our support is provided by the partners. 

We used a partner to set Business One up and we still use one. We are just customers. As far as maintenance goes, we have 10 people maintaining the solution counting only key users. There are about 10 more consultants and developers on top of that. We are still in the implementation phase. 

We bought all licenses for the whole package in the very beginning, and now we're just paying for 404 licensed maintenance. It's a standard fee. Of course, we still pay partners for implementation.

We also considered Microsoft Dynamics 365 as well as 1C, which is a domestic solution. It's an accounting system. 1C is a little bit different. It's a four-on-two for forecasting. The 1C accounting system is widely used in Ukraine and Russia. If you compare Business One to, for example, S/4HANA, the price is much, much better. And the consultants are not so specialized if you compare it with S/4HANA, for example.

So in the case of S/4HANA, you should have a team of maybe at least five or six consultants dedicated to particular modules. In the case of Business One, you only need one or two — perhaps one is enough. It has competence in the whole chain, starting from procurement, production, and sales.

The functionality is much lighter than the big SAP, so you can have just one brain covering the whole process. It's easier to build and implement something as well as to improve it and communicate with different functions.

I rate SAP Business One eight out of 10. If you are considering implementing this solution, I recommend you start with the master data. Pay as much attention as possible to the master data and establish a dedicated function.