SAP Business One Reviews

I work primarily with SMEs, covering a wide range of scenarios such as services, manufacturing, and retail. Occasionally, vertical solutions are needed, but SAP Business One on AWS generally covers all business needs.

The most valuable feature of SAP Business One is its reporting capability. This feature allows me to get all the necessary data required to best analyze the business and improve processes. 

Additionally, it enhances the agility of processes and helps me save time during daily operations.

There is room for improvement in the manufacturing and logistics areas of SAP Business One on AWS.

I have worked with SAP Business One since 2006, providing me with around twenty years of experience.

SAP Business One is a very stable solution, and I rate its stability as ten out of ten.

I would rate the scalability of SAP Business One as eight out of ten.

The technical support from SAP is very restricted to its knowledge base. It does not add much beyond what is already available in the knowledge base. I would rate it as six out of ten.

Neutral

The initial setup of SAP Business One is easy for me.

The ROI seen depends on the scenarios. There are instances of significant cost saving by improving processes and obtaining necessary data for better analysis. SAP Business One makes processes agile and allows me to save time in daily operations.

The pricing of SAP Business One is fair.

Based on my experience, I would rate SAP Business One on AWS nine out of ten. I highly recommend it to others.

We use it for customer, inventory management, catalog management, supplier customer management, and financials.

There is some time saving and lower employee headcount, around 40% to 50%.

SAP Business One is pretty streamlined, with tight integration and standard best practice flows.

There are limitations around integrations. Third-party integrations require the expertise of a functional consultant, and customizations require some technical expertise. 

Limitations in terms of the B2B commerce setup exist, and we're looking at a consultant to customize a solution. The MTG integration is not possible as it should be in the cloud, but it's on a hosted private server.

I've used the solution for about one year.

It's stable as we go through the partners, so there's no direct support.

It is scalable for our purpose, however, there are limitations around integrations.

We go through the partners, so we have no direct support.

Neutral

There are other providers, such as NetSuite.

We use implementation partners, so it wasn't our process.

It's a perpetual investment. In the long term, it is more cost-efficient than some of the cloud SaaS services in ERP available today.

Pricing is acceptable, and it is one of the lower-cost solutions.

I'd rate the solution seven out of ten.

The company I currently work for has over 1,000 SAP Business One customers, so I am pretty sure it covers a large breadth of use cases.

The most valuable features of the solution revolve around the fact that it is easy to deploy and scalable and is not resource-intensive. It is effective for small and medium-sized companies, predominantly in warehousing, distribution, trading, manufacturing, and discrete manufacturing. We have a bespoke product in the area of regulated beverages, including wineries, breweries, and distillers and it is all more of a SAP Business One add-ons.

Improvements are required in the support for partner-delivery add-ons, functional graphs, user development, and BI since certain shortcomings exist in these areas.

I have experience with SAP Business One.

It is a stable solution.

It is a scalable solution. Scalability-wise, I rate the solution a five out of ten. There are other solutions that are far more scalable than SAP Business One. SAP Business One is pretty much limited now because SAP is not really investing in the further expansion of the solution because it has other successful solutions right now.

My company deals with small and medium companies that operate in as low as 10,000,000 in revenue to multi-country or fairly large multi-million dollar organizations ranging from three-quarters of a million dollars to half a million dollars in revenue.

With SAP Business One, support is mostly delivered by partners. SAP doesn't deliver direct support. Established partners, and many of the partners out there with 20 or 30 years of experience with SAP Business One, have some established practices in place. The issues that usually pop up in the tool aren't really easy. Everybody knows what to expect and what kind of issues can arise, and SAP has mechanisms to help the customers. I rate the technical support a seven to eight out of ten.

Neutral

The product's initial setup phase is very straightforward. It has been done so many times that there are no areas to explore left in the process. Most implementers know what to do and what to expect from the tool.

Usually, one person is enough to take care of the deployment of the product. Maximum of two people can easily take care of the product's deployment phase, where one can look into the functional aspects like scopes, blueprinting, development deployment. If customizations or add-ons are required, then a technical resource would be slightly involved in the deployment process.

In terms of the price, I wouldn't know exact numbers, but I feel the prices are at par with most ERPs. When I say ERP, I am not including accounting software. When I talk about complete ERP solutions and packages, the prices are at par with what SAP Business One offers.

SAP S4/HANA is a much more comprehensive and complete ERP system, especially in terms of the functional breadth and depth compared to SAP Business One, while also being more scalable.

If I speak about a feature in the tool that helps with financial management, I would say that of all the products I have ever worked on, used, or implemented, the finance part is pretty much the same in all ERPs and bookkeeping software tools. Finance is a regulated thing. It has to generate financial statements related to all the accounts. All financial management systems will look into the ledger, accounts payable, and accounts receivable.

Generally the tool has two models. If the tool's in-house model is opted, then just one person is needed to maintain the product as an ERP administrator. If it is through a partner, then we usually have managed services, so you get access to a whole bunch of resources, technical, functional, finance, manufacturing, supply chain, or resources that you can have as part of the managed services contract.

My company does not use much of AI with SAP Business One since it is pretty much manual now. It's still pretty much manual for business process enhancements and it still requires more of a consultative approach with more of a human touch. With SAP S4/HANA, there is a process navigator, process data mining tool that does help users since with the use of AI it provides answers to their questions.

Recommendations are subjective to the requirements of the users. I would not recommend SAP Business One to a financial services institution or a bank. I would most definitely recommend it to a small family-owned business with about 20,000,000 of revenue, and that too in the area of discrete manufacturing.

I rate the tool a seven out of ten.

SAP Business One is a very easy solution for SMBs (small and midsize businesses). SAP Business One is a good product for clients moving from the ERP to standard ERP.

The most valuable features of the solution are reporting, a dashboard, customized reports, and third-party integration. The other good features of the solution are Excel reporting and Power BI integration.

Compared to SAP S/4HANA, the solution has user limitations. SAP Business One would be a great product if more customization is available.

Many clients rely on Apple products, and SAP Business One does not provide any Apple-based solutions. They are only able to connect on reliable browser access, but clients want applications like Windows. SAP Business One should provide Apple-based solutions.

I have been using SAP Business One for seven years.

I rate the solution an eight out of ten for stability.

I rate the solution a nine out of ten for scalability.

The technical support from SAP is really good every time.

The solution's initial setup is simple and not complicated. Everything is well documented, and the reporting is well maintained by SAP.

It took me only nine and a half hours to deploy the solution.

On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten.

The solution's main competitor is Microsoft Dynamics 365. SAP Business One is a great product. If a client does not understand SAP Business One, they can choose Microsoft Dynamics 365.

The solution's reporting and analytics features are helpful for a quick understanding of the margin and a quick overview. The solution provides many IoT-based integrations. Generally, SAP Business One is capable of running manufactured machines from integrated services.

I suggest using a hybrid model if the client has more than 450 users. If the client has 50 to 100 users, they must go with the cloud version.

I recently implemented integration for a big client. They have integrated with Amazon, AWS, IoT, and third-party end-user analytics services. All are SAP-certified services. SAP Business One does not come with total availability. Sometimes, it needs a two-hour downtime.

I would recommend SAP Business One to other users because it’s a great application.

Overall, I rate the solution ten out of ten.

SAP business one feature used are the following:

CRM, sales AR, purchase AP, production, service, inventory, Material Requirements Planning, opportunities, administration for business models like LCD machinery suppliers, home and appliance suppliers, LED sell, and RMA suppliers. 

We also use the solution for project implementation.

We started from scratch and migrated from IBM mainframe ERP to SAP business one 2004. 

We also started from scratch and migrated from TW local ERP to SAP Business One 2005.

We started from SAP Business One 9.3 and migrated to SAP S4H 1809, including PO/SO/WO.

The solution strengthens the sales process. Aligned business practices from sales order trail runs to mass production shipments. The customer credit limited controls by addon BPM to approve process and interface SAP sales order for approved completion. 

We've adapted intercompany sales to purchase orders.

We've integrated sales demand to buy materials seamless process. S4H allows for streamlined coordination between different subsidiaries or branches, making it easier than ever to process intercompany sales orders and seamlessly convert them into purchase orders. The solution seamlessly connects sales demand data with the procurement process, ensuring that we maintain optimal stock levels.

The efficient Intercompany sales to purchase order conversion is great. This adaptability significantly reduces manual intervention, eliminates errors, and speeds up the order fulfillment process, including reconciling sales and procurement records across different entities or departments.

We're creating a closed-loop system that optimizes inventory management and ensures that materials are procured efficiently based on actual demand. This real-time integration enhances decision-making and minimizes inventory-holding costs.

The solution needs to have comprehensive visibility into the entire sales-to-purchase cycle, enabling businesses to monitor SO-PO relationships, track order progress, and generate insightful reports.

They need to enhance product and service balance, with a particular focus on improving adaptability and streamlining processes. The integration of sales demand with the procurement of materials, creates a seamless and automated process, ensuring that translates into purchase orders for the necessary materials. 

I've used the solution for three years: from SAP Business One 2004 to SAP Business One 9.3.

The system's adaptability allows for harmony between different entities within the organization. This adaptability helps companies streamline their internal processes and maintain control over inventory and financial data across multiple subsidiaries or branches.

Its ability to seamlessly adapt inter-company sales to purchase order workflows is great.

We've had three years of experience dealing with SAP Business One and it has been fine. 

Positive

yes, by using local Taiwan vendor solutions that may have security leak in Microsoft .net solution. 

We were able to download and output sales/purchase/production orders in SQL command for open orders.

no, if select sap, there is no eaning of saving costing issues. If such high costs ownership is not allowable, please skip SAP resolution.

yes, Microsoft Dynamic 365 is web based but lack of CRM tracking progress to integrate logistic mechanism.

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We employ SAP Business One for our business operations, serving the purpose of an ERP system tailored for small and medium enterprises.

There are limitations of SAP Business One. It's a complex topic, and exploring options like SAP HANA is challenging at the moment. Understanding the limitations of ERP requires thorough research. I suggest conducting some preliminary investigations into ERP products before making a decision.

We chose SAP Business One as it caters to SMEs like ours, acknowledging and accepting its limitations. While a larger product exists, switching would entail budget considerations due to the ongoing implementations. Therefore, the current situation with SAP Business One is not a matter of concern.

I am using SAP Business One on AWS for 13 years.

I would rate it 9 out of 10. 

Our technical support comes from the implementation partner, who also directly contacts SAP on our behalf. We do not communicate directly with SAP.

Currently, our partner's performance is satisfactory; they are competent and reliable. It took almost six months.

SAP Business One was implemented by an intermediary, specifically an implementation partner. Therefore, a third party was involved in the implementation process.

I would rate it overall 9 out of 10.

SAP Business One is a tool that helps me manage my business online.

The valuable feature of SAP Business One is that it provides more visibility when a person uses it on AWS over an on-premises version.

There are certain areas of concern in SAP Business One, and I feel that to address them, I need to prepare a document. In SAP Business One, there are many things that we need to code for certain custom things in the product, which is very prevalent when it comes to the product's QM module. There is a need to make multiple changes in the code to make a few changes in any module of the product. The aforementioned aspects of the solution can be considered for improvement.

I have been using SAP Business One on AWS for six months. I am an end-user of the product.

Around six people use the product in my company.

The initial setup of the product seems to be good.

The solution is deployed on the cloud services offered by AWS.

Though I cannot specifically state whether SAP Business One on AWS is a cheap or expensive product, I can surely say that it is a manageable tool from a cost perspective.

My company chose SAP Business One on AWS after I went through the many available options in the market, like Microsoft Dynamics. During my evaluations, I found SAP Business One on AWS to be a more valuable product than Microsoft Dynamics.

I rate the overall product around an eight to eight and a half out of ten.

We use the solution for finance, supply chain, and production.

The product is very user-friendly. It comes with a package. It provides the basic configuration for all functionalities and decent analytics capability. It has an easy-to-use interface. The basic configuration covers the basics of all modules. The scalability of the tool is helpful. We had to do some customizations, but we did not face any challenges.

The tool's performance is very good since the data volumes are not very large. We're targeting a specific target group. The implementation timelines are very reasonable. The pricing is effective. We were able to achieve the expected outcome for the business much faster. The cloud-native features of AWS have contributed well to the solution's efficiency. The integration is much better. The disaster recovery and data backup features work fine.

Analytics could be much better. The solution must provide a lot of options so that the analytics dashboard looks much better. The vendor must bring in more analytics features. Currently, the analytics features are decent but not great. The production modules and HR components must be improved. Production planning and detailed warehouse management features must be improved.

While migrating to AWS, we faced certain issues with the API integration and the configuration of the add-ons. We thought changes wouldn't be required, but some changes were required. We also faced some challenges with the compatibility of the patches. The additional functionalities must be more flexible and scalable.

I have been using the solution for two years.

The tool’s stability is fine.

The tool is not highly scalable. It has limitations in functionality. It is scalable, but only up to a certain extent.

We implement the tool for customers. It is effective. We can configure the business processes much faster for medium-sized businesses. Switching from Excel-based manual work or legacy systems to SAP was fast, smooth, and easy. The deployment is straightforward. The time required for implementation is reasonable.

The ROI cycle is faster than that of other products. We can achieve ROI in less time. It is much faster, decent, and better. We have seen a lot of improvements.

The tool has better pricing models than S/4 HANA. The licensing can be monthly or yearly, depending on customer requirements. We must pay for support additionally.

Overall, I rate the solution an eight out of ten.