SAP Business One Reviews

We are using it for accounts and finance and also for maintaining third-party transactions and non-CRM transactions.

As we have customized the SAP Business One as per our business requirements, we have found that some of the features that we need are not available in the version of SAP Business One that we are currently using. So we have been advised to move to a higher version that can provide us with all the features that we need. So, I would say that there is definitely room for improvement in SAP Business One in terms of providing more features and functionalities that can cater to the specific needs of businesses like ours.

For additional functionality, my suggestion would be to improve the speed of report generation. The reading and retrieving of data are slow in the system, particularly when generating reports. It takes a huge time to fetch the reports. Another area for improvement is the setup and customization process for SAP Business One.

I have been using SAP Business One for four years.

The stability of the solution is great. I would give it an eight out of ten.

I would rate the scalability a seven out of ten because it is somewhat complex. Our company has seventeen limited and five pro licenses; I’m the only person maintaining the solution. The call team is available, but I’m handling all the IT-related technical parts.

I have not directly interacted with SAP, but our service partner (SAP partner) has been supporting us. However, I’m not happy with the current service partner. Recently, they sent a mail saying that henceforth, we are not going to support SAP Business One. I am looking for a new one as the current service partner has stopped supporting SAP Business One and is now focusing on other business intelligence products. I’m actively working on finding a new partner.

The initial setup is simple if no customization is required, but if customization is needed, it can be quite complicated and time-consuming. Our own customization and implementation project took almost two years for a six-month project. The project is 91% complete, but there are still some hiccups, particularly with the management reports, which represent about 5% of the remaining work. It took a lot of time to test and implement.

An in-house team deployed the solution.

SAP has a high cost of licensing. It is high compared to other licensing options.

Overall, I would rate the product a seven out of ten.

I had been using it for the end-to-end functionality. I had used it for finance, HR, and everything.

There is room for improvement in stability.

I had been working with SAP for ten years.

I would rate the stability an eight out of ten. There is room for improvement in stability.

I would rate the scalability an eight out of ten. There are more than 1000 people working with this solution in our company.

The initial setup is easy.

Overall, I would rate it an eight out of ten.

The main use case for SAP Business One is for small and medium-sized enterprises in various industries, such as manufacturing, trading, and services. It can be implemented across various domains.

SAP Business One has valuable and helpful features for standard utilities, such as sales, purchasing, inventory, and finance, including Indian localization. Additionally, it is strong in the area of production. It has enhanced capabilities in advanced production planning, maintenance, and other features as needed through the use of add-ons provided by partners. These add-ons run within the solution and can be provided to customers based on their specific production needs.

The standard SAP Business One is sufficient for the Indian region. There is no need for further enhancement as custom solutions can be designed and developed to meet specific needs. For example, HR and payroll is not a standard feature of the solution, but they can be created as a separate custom solution. However, payroll is not a standard function due to the varying norms and regulations across India's 29 states and union territories. Therefore, a standard payroll solution cannot be provided by SAP to add utility and features. Adding it would lead to different versions of the solution and more complexity in managing them. However, it would be useful to have addons to cover the other states which have different regulations.

I have been using SAP Business One for approximately 12 years.

SAP Business One is highly stable in regions or countries where the taxation norms are simple, such as European and American companies. However, in regions such as India or Asia, where more customizations are required, it may be less stable. In those cases, support would be needed to manage stability.

I rate the stability of SAP Business One an eight out of ten.

The scalability of SAP Business One is great. It is highly scalable and can be designed and developed to add any kind of features and functionalities required. Additionally, it is highly integrable with other third-party applications.

I rate the scalability of SAP Business One a ten out of ten.

The support typically provides query resolution for the customers and customization if it is required.

I rate the support from SAP Business One a nine out of ten.

Positive

The initial setup of SAP Business One is straightforward, but it depends on the specific processes and requirements of the organization. It may need to be configured to fit the organization's needs.

The implementation for a trading company will take a minimum of two and a half months. If it is a manufacturing company, the time can be higher, approximately eight to nine months.

I rate the initial setup of SAP Business One an eight out of ten.

We used three to four technical people for the implementation of the solution.

Utilizing SAP Business One can greatly reduce the people needed for management and time efforts for the organization. Additionally, when it comes to managing inventory, using the solution can lead to a significant ROI by reducing leakage and inefficiencies. We estimate that by using this system, inventory management costs can be reduced by five to eight percent.

I rate the ROI from SAP Business One an eight out of ten.

The price of SAP Business One is not comparable to other solutions. SAP is a well-known brand, and its price is on the higher side. However, if the solution offers the right fit for an organization the price is not a major concern for those who choose to use it.

There are two main types of licenses, one for administrative management and the other for users. Users are the ones who input the transactions. In addition, there are other licenses, such as integration licenses that are provided as needed. However, generally, there are two types of licenses.

SAP Business One does require annual maintenance and support from the partner who implemented the solution after implementation. We provide maintenance to our customers the solution.

A dedicated team is responsible for providing support services for SAP Business One, consisting of approximately 32 individuals. This support is available 24 hours a day, seven days a week as customers are located in various time zones, including India, Asia Pacific, the Middle East, and European countries.

I rate SAP Business One a ten out of ten.

Our primary use case for the solution is as implementers for our customers.

The most valuable feature depends on the requirements.

The solution can be improved by allowing customers to move to the cloud. Additionally, more support can be provided on the web client end.

We have been using the solution for a year and are currently using version 10.

The solution is scalable. There are currently six users utilizing the solution.

The initial setup is not difficult for on-premises but difficult for cloud. Implementation took approximately six months.

I rate the solution a six out of ten. The solution is good but can be improved by providing options for the solution to be moved to cloud.

We use the solution for daily data transactions and market data.

The automation on offer is very good.

The solution is stable.

The pricing isn't too bad.

I'd like to see the solution become more user-friendly.

It could use more integration capabilities. 

The initial setup can be a bit difficult. 

It scales only minimally.

I've used the solution for about ten years. I've used it for a while at this point. 

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

The solution only scales a little. 

We have about 30 users on the solution currently.

At this point, we do not have plans to increase usage.

The initial setup is a bit complex. It is not extremely straightforward. It took us about a day or two to deploy the solution. 

I'm not that technical and therefore don't have many details about the general setup.

We had some outside assistance to help us with the initial setup. 

It is my understanding that we pay for a perpetual license. You just pay for it once and then handle maintenance. It is not too expensive.

We have been looking into other options as well. 

I am using an older version. It may be version four or six. 

I'd rate the solution seven out of ten. 

We use SAP Business One as a back-office role for information on products. We use SAP APIs to connect directly to our financial systems and in the cloud and for customers. It supports SMEs. We have between 10 or 20 clients using ERP.ERP is used for food resource management and vehicle car sales business. The ERP system allows control, tracking, and reporting via analysis reports. It is also useful for sales reports and historical reporting, in addition to current productivity reporting.

SAP holds more data and traceable information. Information on any issues is saved, and SAP can recreate errors on the NCP portal. Solutions to issues are also available. You can find SAP features on Android with Samsung phones.

Accounting is a good feature, hence why we use SAP Business One. We use a single application to handle and control our resources. We also leave it overnight to process our purchasing tasks. All this is held in one secure database. The system provides information on products sent out to the customer. The system holds data and AI voice data. It also includes accounting control. So there are a lot of features included with the ERP system. We support SAP as we have a lot of experience within the team.

SAP could improve the performance of the business alignment with other products.

We have 10 years of experience with SAP Business One.

Overall, the ERP solutions are stable, but it is more complicated and is not always stable for some customers. It helps to understand the product so you can manage it.

SAP is scalable, as the versions of HANA are constantly being updated. They are currently up to version 6.

Technical support is very good.

Setup is okay generally, but not so easy with integrated products such as Microsoft 365.

Implementation is often complicated on the manufacturing side, as it requires integrations with .net. It usually involves using highly skilled SAP consultancy. It is often difficult for the implementer to integrate add-ons and customization, which deviate from a standard installation. I often work with the implementor, and this helps my learning curve. It isn't easy to learn at the beginning. Sometimes, while the implementation occurs, people use Excel and other control documents as a workaround until the system is ready.

We compared the Microsoft solution with Oracle NetSuite, as they have a price decrease. It is, however, not that much cheaper, and the price is comparable to SAP.

We have considered using an add-on to the pack using Oracle NetSuite. They don't have a simple method of using the console or for the implementer to create an add-on. They said it was difficult to communicate on the cloud. There were also some defects when they tried to control everything on their contact form. So it didn't work very well.

It is simple for users to use, but we can design and understand how to customize the menus for technical staff. It takes a lot of experience to technically understand the environment, especially when you need to integrate other systems such as the HANA database. We need to have more Linux and freedom experience, but not as much as with Microsoft SQL Server. You also need network knowledge, which is something you can compare the HANA database to. 

I would rate SAP at about 8 out of 10.

It's used for process automation across various business departments. For instance, in manufacturing, it manages tasks such as raw materials and sales orders.

We primarily use it for finance and invoicing. So, it has streamlined our operations.

The reporting is sufficient for our needs, assisting significantly in decision-making.

I like its simplicity and integration capabilities, especially regarding its user interface.

I like its ease of use. Moreover, it is easy to integrate it with other solutions due to available APIs, though challenges may arise if the third-party system lacks them.

It's user-friendly and comes with specific manuals. So, it is easy to learn to use SAP Business One

In its licensing model and the offering of a pure SaaS solution, which would interest many customers today.

Our customers often request concurrent licensing, which is not available with SAP Business One. Adding this option would be beneficial.

In future releases, I'd enhance its capabilities to handle point-of-sale transactions, which is currently not available.

I have been using it for three years now.

It's a stable product, on the market for more than 20 years, continually evolving and supported with upgrades.

In my region, there are around 450 customers.

The installation isn't difficult but requires about three to four months on average as it's not plug-and-play.

It's not cheap but offers good value, particularly for medium-sized enterprises. We suggest a minimum budget of around 30,000 dollars.

My recommendation depends on your current setup. If you're starting from scratch, SAP Business One is highly recommended. If you already have an established system, it would be considered an upgrade.

Overall, I would rate the solution an eight out of ten. In terms of usability and industry fit, I find that a lot of customers are able to get at least 80% of their business needs addressed by the solution.

Both of our customers are retailers - one in the construction sector and other with automotive parts. We have a great number of items and clients in both enterprises. 

We can use the solution to guarantee the enterprise, the technology platform. We've been working with COBOL and SQL for more than 20 years, and we have to migrate to a platform with international knowledge or experience.

We have experience in ERP development and also the technological projection for the short and long term. That's why we chose to work with SAP Business One.

The parametrization and the integration of all the models is great. All the models are integrated well. 

The UX experience is also very good.

It's very powerful and very complete.

The setup is pretty straightforward. 

It's a scalable product.

It is quite stable. 

The solution offers excellent online documentation.

It seems that SAP is always giving you much more tips and upgrades than you are expecting.

Business One has a lot of data in each model, and it should be quite important to make the UX or interface for end users more simple. We can do it with other software and with some user interface that comes with SAP, however, that is perhaps the one meaningful issue to solve. 

When you want to work with data master items, there is no good manner to classify or to group the items. We have to do it with user information. They really need better classification of items. We have a lot of items, and SAP Business One comes only with one parameter to group the items and 64 properties. However, that is not what the system needs at all.

There's not much that needs fixing. It's been a very good experience through the years.

You get support through the vendor, not SAP directly. If your vendor is good, you get good support. If it is not a good vendor, the support is very bad. 

I've used the solution for ten years. I started using it in 2012.

It's stable and reliable. The performance is good. There are no bugs or glitches. 

The solution scales well. 

I am working with 200 end users now, and it seems that the two people we have for support of the ERP is good. 

We have the contact and support of the partner that sold us the SAP application. Therefore, support comes through a third party.

From the vendor, support is very good. In some areas, we must view and understand the topics through information on the web, not directly through them. 

SAP doesn't give us support directly. The support of SAP is with partner intermediation. However, you must study and learn from the web every time. That's key for understanding and giving good support for the software.

We had to change partners to get a better support system in place and now they are good. The documentation, however, is stellar, and I would rate what's online a ten out of ten. 

Neutral

After you know stuff about the software, it's easy. 

YOu only need two or three people to put up the solution. They are specialists. 

I'm a consultant and a user. We consider ourselves a partner. 

It's a very good product. Whoever wants to buy this product, needs to understand how SAP works through a partner or directly. The enterprise must have a technical counterpart with a lot of experience, real experience since the software doesn't work alone. It's very good software, however, if you depend exclusively on the partner, that doesn't work very well.

I'd rate the solution ten out of ten.