In our company, we use SAP Business One for our business applications.
MANAGER - IT SYSTEMS at Fabtech
Along with an easy initial setup phase, the solution also provides a set of impressive modules
Pros and Cons
- "The modules, like the accounting and procurement modules, especially the finance and accounting modules, are quite impressive in the solution."
- "It would be better if the solution was on a cloud infrastructure."
What is our primary use case?
What is most valuable?
The modules, like the accounting and procurement modules, especially the finance and accounting modules, are quite impressive in the solution.
What needs improvement?
It would be better if the solution was on a cloud infrastructure. The deployment should be made available in the cloud infrastructure. In short, the tool should be available in the cloud-native.
The solution needs to be more scalable.
For how long have I used the solution?
I have been using SAP Business One on AWS for about seven years. I am a customer of the solution.
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August 2026
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What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution an eight and a half out of ten.
What do I think about the scalability of the solution?
Close to 60 users are using the solution in my organization.
Scalability-wise, I rate the solution a seven out of ten.
How are customer service and support?
Regarding technical support, some functional-related issues are in the solution we are coordinating with the partner.
How was the initial setup?
The initial setup was easy.
What other advice do I have?
The solution is quite an impressive product for small and mid-size industries. I think this is a perfect solution for those looking for a perfect ERP solution, especially for small and medium-sized industries.
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Group financial manager at Vusela Risk Services
A reliable and accurate solution that needs some improvement in its reporting capabilities
Pros and Cons
- "It is very flexible...It is a stable solution."
- "The reporting can be improved. Also, it is an expensive solution, and you need consultants for new interfaces as it's very rigid otherwise."
What is our primary use case?
It is a stable accounting system used for basic accounting like accounts payable and accounts receivables. It is very flexible. But the flexibility depends on the setup. One has to rely on a good ERP tool for certain specifications and requirements.
What is most valuable?
Consistency is the most valuable feature as it is a very rule-based application, so if you stick to the information, it is very reliable and accurate. The accounting packages are user-friendly.
What needs improvement?
The reporting can be improved. Also, it is an expensive solution, and you need consultants for new interfaces as it's very rigid otherwise. One can train themselves to do the basics, but when you have a system, you are bound to go for a new interface. The openness for the APIs is very weak. Creating interfaces afterward also becomes very expensive.
For how long have I used the solution?
I have been using SAP Business One on AWS for two years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution depending on how the setup was done. We did not face any scalability issues with volumes. Around twenty users are using the solution.
How are customer service and support?
The technical support team is good. Also, it depends on who is providing you with the support.
How was the initial setup?
The initial setup is not very difficult, but one needs to have the data and know their requirements before setup, as once it is set up, then one has to continue with that. So the better you know the data and know your specific needs, the better. I was not there during the deployment, but They went live on the first of March but were only actively processing only from the first of May. So the first two months were just so generalized from the previous application.
What's my experience with pricing, setup cost, and licensing?
There is an annual licensing fee, and it changes once you add or remove users. The solution is on the upper-end side and expensive.
What other advice do I have?
One needs to understand their company and their requirements before choosing the solution. They should be clear as to why they are migrating from their current solution. The needs are accommodated from the gate code as subsequent adjustments. It is not always very difficult, but it is easy either at times. But depending on how your needs change, you might actually do a reinstallation.
I rate the overall solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
SAP Business One
August 2026
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,952 professionals have used our research since 2012.
Data Governance Lead at Centrient
Reliable with good automation capabilities but needs more integrations
Pros and Cons
- "The solution is stable."
- "I'd like to see the solution become more user-friendly."
What is our primary use case?
We use the solution for daily data transactions and market data.
What is most valuable?
The automation on offer is very good.
The solution is stable.
The pricing isn't too bad.
What needs improvement?
I'd like to see the solution become more user-friendly.
It could use more integration capabilities.
The initial setup can be a bit difficult.
It scales only minimally.
For how long have I used the solution?
I've used the solution for about ten years. I've used it for a while at this point.
What do I think about the stability of the solution?
The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution only scales a little.
We have about 30 users on the solution currently.
At this point, we do not have plans to increase usage.
How was the initial setup?
The initial setup is a bit complex. It is not extremely straightforward. It took us about a day or two to deploy the solution.
I'm not that technical and therefore don't have many details about the general setup.
What about the implementation team?
We had some outside assistance to help us with the initial setup.
What's my experience with pricing, setup cost, and licensing?
It is my understanding that we pay for a perpetual license. You just pay for it once and then handle maintenance. It is not too expensive.
Which other solutions did I evaluate?
We have been looking into other options as well.
What other advice do I have?
I am using an older version. It may be version four or six.
I'd rate the solution seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Information Technology at Biogenomics Limited
Useful modules, full featured, and reliable
Pros and Cons
- "The most valuable feature of SAP Business One is all the functionality of the modules together. It is a full-featured solution."
- "The price could improve for SAP Business One."
What is our primary use case?
SAP Business One is used for many business tasks, such as purchase requisition, PO creation, vendor management, and virtual management.
What is most valuable?
The most valuable feature of SAP Business One is all the functionality of the modules together. It is a full-featured solution.
What needs improvement?
The price could improve for SAP Business One.
For how long have I used the solution?
I have been using SAP Business One for approximately eight years.
What do I think about the stability of the solution?
I rate the stability of SAP Business One a nine out of ten.
What do I think about the scalability of the solution?
I rate the scalability of SAP Business One an eight out of ten
How are customer service and support?
We use support from a third-party company. We do not use the vendor's support.
Which solution did I use previously and why did I switch?
I used SAP S4HANA prior to SAP Business One. SAP Business One uses Microsoft Windows as the operating system while SAP S4HANA uses Linux.
How was the initial setup?
The initial setup of SAP Business One is not complex. The implementation can take approximately two weeks to complete.
I rate the initial setup of SAP Business One an eight out of ten.
What about the implementation team?
We used a third party for the deployment of the solution.
What's my experience with pricing, setup cost, and licensing?
I rate the price of SAP Business One a seven out of ten.
What other advice do I have?
I recommend this solution to others.
I rate SAP Business One a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Delivery Head, Emergys India at a computer software company with 501-1,000 employees
High availability, helpful support, and increased operation transparency
Pros and Cons
- "The most valuable feature of SAP Business One is the price and reputation of the vendor. The solution is widely accepted around the world."
- "The analytics data capabilities could improve which will provide businesses with much more insight into how their companies are performing."
What is our primary use case?
SAP Business One is an Enterprise Resource Planning (ERP) software that enables businesses to oversee various domains, including financial management, inventory control, equipment tracking, supply chain management, and sales operations.
The solution can be deployed on-premise and on the cloud. There is no limitation on what cloud provider can be used.
What is most valuable?
The most valuable feature of SAP Business One is the price and reputation of the vendor. The solution is widely accepted around the world.
What needs improvement?
The analytics data capabilities could improve which will provide businesses with much more insight into how their companies are performing.
For how long have I used the solution?
I have been using SAP Business One for approximately 14 years.
What do I think about the stability of the solution?
SAP Business One is a reliable solution.
I rate the stability of SAP Business One a nine out of ten.
What do I think about the scalability of the solution?
The solution can be used for multinational and small-sized companies.
We have customers with 10 to 300 people using the solution.
The solution can scale well.
I rate the scalability of SAP Business One a nine out of ten.
How are customer service and support?
The support from SAP Business One is helpful.
I rate the support of SAP Business One a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not used a similar solution to SAP Business One.
How was the initial setup?
The installation process requires time to complete and it is complex. It is an enterprise-grade solution. The solution could take approximately two to three months to implement.
What about the implementation team?
There is an expert needed to implement the solution. We do the implementation of the solution for our customers.
What was our ROI?
Based on our past collaborations with other clients, we've found that they benefit from increased transparency in their supply chain, order management, payment collections, and financial operations. This is precisely why the solutions are highly favored across diverse use cases.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is reasonable.
The licensing cost of the solution depends on the geography, but SAP provides discounts. There are implementation cost
What other advice do I have?
Two consultants are sufficient for the maintenance of this solution.
I would recommend this solution to others.
I rate SAP Business One a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Assistant Vice President at Abacus Consulting
It's one of the best solutions for automotive use cases
Pros and Cons
- "The most valuable feature of Business One depends on the industry. Generally speaking, Business One works best in automotive industry use cases."
- "Business One's production module has room for improvement."
What is our primary use case?
We are a consultancy with more than 500 customers worldwide in Pakistan, the UK, the United States, and the Middle East. Our customers are in various industries, including pharmaceuticals and manufacturing.
What is most valuable?
The most valuable feature of Business One depends on the industry. Generally speaking, Business One works best in automotive industry use cases.
What needs improvement?
Business One's production module has room for improvement.
For how long have I used the solution?
We have used SAP Business One for 17 years.
What do I think about the stability of the solution?
I rate SAP Business One eight out of 10 for stability.
What do I think about the scalability of the solution?
I rate SAP Business One 10 out of 10 for scalability.
How are customer service and support?
I've contacted SAP support many times, and they've been very helpful.
How was the initial setup?
The complexity of the deployment and the time needed depends on the project's scope. You can complete the deployment in two weeks to a month if you are doing a standard implementation without much customization. We handle the implementation for the customer, and we have teams in various cities who specialize in different industries.
What other advice do I have?
I rate SAP Business One eight out of 10. I recommend it.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Vice President at Ayurvet Limited
Good ERP software for overall company management
Pros and Cons
- "SAP Business One consolidates various functions, including production, sales, inventory, and purchase management."
- "There are issues with inventory management and quality management."
How has it helped my organization?
Our organization has been using SAP Business One as an ERP software for overall company management, which includes production, sales, inventory management, and purchase management.
What needs improvement?
We have continued to use SAP Business ONE due to its add-ons and customization options, but there are still some areas that could use improvement. Otherwise, there are issues with inventory management and quality management, as well as the software not providing detailed information for production.
We managed to continue using SAP Business One with the help of add-ons.
For how long have I used the solution?
I have been using SAP Business One for the past eleven years. The current version we are using is 9.2.
What do I think about the scalability of the solution?
The solution is scalable. I would rate it a seven out of ten.
How are customer service and support?
I would give technical support a six out of ten. There is room for improvement, particularly in areas such as quality management, production operations, and store inventory management. We faced some constraints but managed to overcome them by using add-ons.
How would you rate customer service and support?
Neutral
How was the initial setup?
We deployed the solution on the premises, on our own servers. The whole process took almost a year.
What's my experience with pricing, setup cost, and licensing?
I would rate the cost of licensing SAP Business One a six out of ten, with one being low-priced and ten being very expensive.
What other advice do I have?
Overall, I would rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Executive Assistant at Nestlé
Good for end-to-end functionality
Pros and Cons
- "I had been using it for the end-to-end functionality."
- "There is room for improvement in stability."
What is our primary use case?
I had been using it for the end-to-end functionality. I had used it for finance, HR, and everything.
What needs improvement?
There is room for improvement in stability.
For how long have I used the solution?
I had been working with SAP for ten years.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten. There is room for improvement in stability.
What do I think about the scalability of the solution?
I would rate the scalability an eight out of ten. There are more than 1000 people working with this solution in our company.
How was the initial setup?
The initial setup is easy.
What other advice do I have?
Overall, I would rate it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Developer at a consultancy with 11-50 employees
I like the monthly order management capabilities
Pros and Cons
- "I like the monthly order management features."
- "Business One lacks built-in HR features."
What is our primary use case?
We use Business One for finance, order management, and inventory.
How has it helped my organization?
Business One is helpful when the company wants to change a process because it tells you the best practices for a company of the same size.
What is most valuable?
I like the monthly order management features.
What needs improvement?
Business One lacks built-in HR features.
For how long have I used the solution?
I have used SAP Business One for one or two years.
What do I think about the stability of the solution?
I rate Business One seven out of 10 for stability.
What do I think about the scalability of the solution?
I rate Business One seven out of 10 for scalability.
How are customer service and support?
We use a partner for support.
How was the initial setup?
I rate Business One four out of 10 for ease of implementation.
What's my experience with pricing, setup cost, and licensing?
The price depends on your use case. We have to pay extra for a third-party HR solution because SAP doesn't have that.
What other advice do I have?
I rate SAP Business One eight out of 10. My advice is to be ready to implement your ERP. Before selecting an ERP and starting the project, you must have a conversation with your users and clearly define your requirements. You need to familiarize them with the concept of an ERP so they can help you implement the project.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
SAP Consultant at Quadricit
User-friendly, effective business module, and scales well
Pros and Cons
- "The most valuable feature of SAP Business One is its user-friendly and useful business module."
- "The solution could improve by having better integration with other systems and reporting."
What is our primary use case?
I was using this solution for small to medium-sized businesses.
How has it helped my organization?
The solution has helped customers because it is more user-friendly than the SAP ERP.
What is most valuable?
The most valuable feature of SAP Business One is its user-friendly and useful business module.
What needs improvement?
The solution could improve by having better integration with other systems and reporting.
For how long have I used the solution?
I have been using SAP Business One for approximately 10 years.
What do I think about the stability of the solution?
I rate the stability of SAP Business One an eight out of ten.
What do I think about the scalability of the solution?
I rate the scalability of SAP Business One an eight out of ten.
How are customer service and support?
I rate the support of SAP Business One a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The setup of the solution is straightforward.
What about the implementation team?
We used less than 10 people to deploy the solution.
What was our ROI?
I have seen a return on investment using SAP Business One.
What's my experience with pricing, setup cost, and licensing?
I rate the price of SAP Business One a seven out of ten.
What other advice do I have?
I would recommend this solution to others. It is a good solution.
I rate SAP Business One an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
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sharing their opinions.
Updated: August 2026
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Buyer's Guide
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