No more typing reviews! Try our Samantha, our new voice AI agent.
Manisha Khanna - PeerSpot reviewer
Planning and Forecasting at Selec Controls Pvt. Ltd.
Real User
Aug 20, 2023
Provides customization features and has good technical support services
Pros and Cons
  • "The initial setup is manageable."
  • "There is some room for improvement with the scalability and the pricing of the product."

What is our primary use case?

We use the product to manage our inventory, finances, work order, and purchase order system.

What is most valuable?

Overall, it is a good product. It solves our purpose. It has customization features as well.

What needs improvement?

There is some room for improvement with the scalability and the pricing of the product.

For how long have I used the solution?

I have been using SAP Business One on AWS for 12 years.

Buyer's Guide
SAP Business One
August 2026
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,039 professionals have used our research since 2012.

What do I think about the stability of the solution?

I rate the stability of this product an eight out of ten.

What do I think about the scalability of the solution?

I rate the scalability of the product a seven out of ten.

How are customer service and support?

We contacted the technical support team a couple of times. The experience was good.

How was the initial setup?

The initial setup is manageable.

What's my experience with pricing, setup cost, and licensing?

The product is moderately priced. Initial costs are good, but maintenance is usually higher. They reduce the yearly license renewal cost by two to three percent.

What other advice do I have?

It is a good system. I would rate SAP Business One on AWS an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CEO at Data Click Solutions
Real User
Aug 6, 2023
A robust system that is easy to upgrade and maintain
Pros and Cons
  • "The maintenance is a significant advantage as it is supported by the international community rather than the local community."
  • "I would like to achieve better integration with AWS so that it becomes more interconnected with the SAP system."

What is our primary use case?

We are a system integration company that specializes in integrating SAP Business One. SAP Business One on AWS is suitable for those who prefer not to host their network infrastructure on-premises. This may be due to limited space or the inability to maintain the network infrastructure effectively. Therefore, migrating to AWS would be a better option for them.

What is most valuable?

The maintenance is a significant advantage as it is supported by the international community rather than the local community. This maintenance support for their system makes upgrades much more convenient than relying on a local vendor. 

What needs improvement?

I haven't yet seen the cost-benefit of being on AWS. I'm not able to compare the monthly costs, so the pricing could be improved.

I would like to achieve better integration with AWS so that it becomes more interconnected with the SAP system. If a company already has an existing HRMS system and another inventory system, integration between one on-premise and the other on AWS might pose difficulties. Integrating one system on the cloud and another on-premise seems challenging, and I can't imagine how it would work seamlessly. Perhaps it could be possible if both systems were migrated to the cloud. For example, if they move the HRMS to the cloud and ensure that the two systems can integrate with each other in the cloud.

I would like to have additional party modules available with SAP Business One. If additional accounts are available, customers can also subscribe to other supplementary products alongside SAP Business One, thus creating a package.

For how long have I used the solution?

I have been using SAP Business One on AWS for two years.

What do I think about the stability of the solution?

I would rate the stability of SAP Business One on AWS as seven out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of SAP Business One on AWS as six out of ten because I am uncertain about how effectively we can copy the database or handle different sizes.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used to utilize Oracle and Sage before transitioning to SAP Business One, which is much more robust. Once SAP Business One is configured, we no longer encounter errors even after a few months, unlike other systems where bugs and discrepancies tend to occur even after configuration. However, with SAP Business One, 99 percent of what we configure is precisely what we get.

How was the initial setup?

The initial setup is straightforward and takes approximately two to three months to complete. The most time-consuming aspect of the deployment is collecting all the business requirements to properly configure some of the existing workflows.

What other advice do I have?

I would rate SAP Business One on AWS nine out of ten.

The on-premises version of SAP Business One requires one engineer and two developers for maintenance.

SAP Business One is a more robust and established solution compared to the others.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SAP Business One
August 2026
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,039 professionals have used our research since 2012.
Group financial manager at Vusela Risk Services
Real User
May 26, 2023
A reliable and accurate solution that needs some improvement in its reporting capabilities
Pros and Cons
  • "It is very flexible...It is a stable solution."
  • "The reporting can be improved. Also, it is an expensive solution, and you need consultants for new interfaces as it's very rigid otherwise."

What is our primary use case?

It is a stable accounting system used for basic accounting like accounts payable and accounts receivables. It is very flexible. But the flexibility depends on the setup. One has to rely on a good ERP tool for certain specifications and requirements.


What is most valuable?

Consistency is the most valuable feature as it is a very rule-based application, so if you stick to the information, it is very reliable and accurate. The accounting packages are user-friendly.

What needs improvement?

The reporting can be improved. Also, it is an expensive solution, and you need consultants for new interfaces as it's very rigid otherwise. One can train themselves to do the basics, but when you have a system, you are bound to go for a new interface. The openness for the APIs is very weak. Creating interfaces afterward also becomes very expensive.


For how long have I used the solution?

I have been using SAP Business One on AWS for two years.


What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution depending on how the setup was done. We did not face any scalability issues with volumes. Around twenty users are using the solution.


How are customer service and support?

The technical support team is good. Also, it depends on who is providing you with the support.

How was the initial setup?

The initial setup is not very difficult, but one needs to have the data and know their requirements before setup, as once it is set up, then one has to continue with that. So the better you know the data and know your specific needs, the better. I was not there during the deployment, but They went live on the first of March but were only actively processing only from the first of May. So the first two months were just so generalized from the previous application.


What's my experience with pricing, setup cost, and licensing?

There is an annual licensing fee, and it changes once you add or remove users. The solution is on the upper-end side and expensive.


What other advice do I have?

One needs to understand their company and their requirements before choosing the solution. They should be clear as to why they are migrating from their current solution. The needs are accommodated from the gate code as subsequent adjustments. It is not always very difficult, but it is easy either at times. But depending on how your needs change, you might actually do a reinstallation.

I rate the overall solution a seven out of ten.


Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PradeepKumar22 - PeerSpot reviewer
Data Governance Lead at Centrient
Real User
May 8, 2023
Reliable with good automation capabilities but needs more integrations
Pros and Cons
  • "The solution is stable."
  • "I'd like to see the solution become more user-friendly."

What is our primary use case?

We use the solution for daily data transactions and market data.

What is most valuable?

The automation on offer is very good.

The solution is stable.

The pricing isn't too bad.

What needs improvement?

I'd like to see the solution become more user-friendly.

It could use more integration capabilities. 

The initial setup can be a bit difficult. 

It scales only minimally.

For how long have I used the solution?

I've used the solution for about ten years. I've used it for a while at this point. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution only scales a little. 

We have about 30 users on the solution currently.

At this point, we do not have plans to increase usage.

How was the initial setup?

The initial setup is a bit complex. It is not extremely straightforward. It took us about a day or two to deploy the solution. 

I'm not that technical and therefore don't have many details about the general setup.

What about the implementation team?

We had some outside assistance to help us with the initial setup. 

What's my experience with pricing, setup cost, and licensing?

It is my understanding that we pay for a perpetual license. You just pay for it once and then handle maintenance. It is not too expensive.

Which other solutions did I evaluate?

We have been looking into other options as well. 

What other advice do I have?

I am using an older version. It may be version four or six. 

I'd rate the solution seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of Information Technology at Biogenomics Limited
Real User
Apr 20, 2023
Useful modules, full featured, and reliable
Pros and Cons
  • "The most valuable feature of SAP Business One is all the functionality of the modules together. It is a full-featured solution."
  • "The price could improve for SAP Business One."

What is our primary use case?

SAP Business One is used for many business tasks, such as purchase requisition, PO creation, vendor management, and virtual management.

What is most valuable?

The most valuable feature of SAP Business One is all the functionality of the modules together. It is a full-featured solution.

What needs improvement?

The price could improve for SAP Business One.

For how long have I used the solution?

I have been using SAP Business One for approximately eight years.

What do I think about the stability of the solution?

I rate the stability of SAP Business One a nine out of ten.

What do I think about the scalability of the solution?

I rate the scalability of SAP Business One an eight out of ten

How are customer service and support?

We use support from a third-party company. We do not use the vendor's support.

Which solution did I use previously and why did I switch?

I used SAP S4HANA prior to SAP Business One. SAP Business One uses Microsoft Windows as the operating system while SAP S4HANA uses Linux.

How was the initial setup?

The initial setup of SAP Business One is not complex. The implementation can take approximately two weeks to complete.

I rate the initial setup of SAP Business One an eight out of ten.

What about the implementation team?

We used a third party for the deployment of the solution.

What's my experience with pricing, setup cost, and licensing?

I rate the price of SAP Business One a seven out of ten.

What other advice do I have?

I recommend this solution to others.

I rate SAP Business One a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1540719 - PeerSpot reviewer
Delivery Head, Emergys India at a computer software company with 501-1,000 employees
Real User
Apr 20, 2023
High availability, helpful support, and increased operation transparency
Pros and Cons
  • "The most valuable feature of SAP Business One is the price and reputation of the vendor. The solution is widely accepted around the world."
  • "The analytics data capabilities could improve which will provide businesses with much more insight into how their companies are performing."

What is our primary use case?

SAP Business One is an Enterprise Resource Planning (ERP) software that enables businesses to oversee various domains, including financial management, inventory control, equipment tracking, supply chain management, and sales operations.

The solution can be deployed on-premise and on the cloud. There is no limitation on what cloud provider can be used.

What is most valuable?

The most valuable feature of SAP Business One is the price and reputation of the vendor. The solution is widely accepted around the world.

What needs improvement?

The analytics data capabilities could improve which will provide businesses with much more insight into how their companies are performing.

For how long have I used the solution?

I have been using SAP Business One for approximately 14 years.

What do I think about the stability of the solution?

SAP Business One is a reliable solution.

I rate the stability of SAP Business One a nine out of ten.

What do I think about the scalability of the solution?

The solution can be used for multinational and small-sized companies.

We have customers with 10 to 300 people using the solution.

The solution can scale well.

I rate the scalability of SAP Business One a nine out of ten.

How are customer service and support?

The support from SAP Business One is helpful.

I rate the support of SAP Business One a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not used a similar solution to SAP Business One.

How was the initial setup?

The installation process requires time to complete and it is complex. It is an enterprise-grade solution. The solution could take approximately two to three months to implement.

What about the implementation team?

There is an expert needed to implement the solution. We do the implementation of the solution for our customers.

What was our ROI?

Based on our past collaborations with other clients, we've found that they benefit from increased transparency in their supply chain, order management, payment collections, and financial operations. This is precisely why the solutions are highly favored across diverse use cases.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable. 

The licensing cost of the solution depends on the geography, but SAP provides discounts. There are implementation cost 

What other advice do I have?

Two consultants are sufficient for the maintenance of this solution.

I would recommend this solution to others.

I rate SAP Business One a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Sohail Ali - PeerSpot reviewer
Assistant Vice President at Abacus Consulting
Real User
Apr 6, 2023
It's one of the best solutions for automotive use cases
Pros and Cons
  • "The most valuable feature of Business One depends on the industry. Generally speaking, Business One works best in automotive industry use cases."
  • "Business One's production module has room for improvement."

What is our primary use case?

We are a consultancy with more than 500 customers worldwide in Pakistan, the UK, the United States, and the Middle East. Our customers are in various industries, including pharmaceuticals and manufacturing. 

What is most valuable?

The most valuable feature of Business One depends on the industry. Generally speaking, Business One works best in automotive industry use cases.  

What needs improvement?

Business One's production module has room for improvement. 

For how long have I used the solution?

We have used SAP Business One for 17 years.

What do I think about the stability of the solution?

I rate SAP Business One eight out of 10 for stability. 

What do I think about the scalability of the solution?

I rate SAP Business One 10 out of 10 for scalability. 

How are customer service and support?

I've contacted SAP support many times, and they've been very helpful. 

How was the initial setup?

The complexity of the deployment and the time needed depends on the project's scope. You can complete the deployment in two weeks to a month if you are doing a standard implementation without much customization. We handle the implementation for the customer, and we have teams in various cities who specialize in different industries. 

What other advice do I have?

I rate SAP Business One eight out of 10. I recommend it. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vice President at Ayurvet Limited
Real User
Mar 15, 2023
Good ERP software for overall company management
Pros and Cons
  • "SAP Business One consolidates various functions, including production, sales, inventory, and purchase management."
  • "There are issues with inventory management and quality management."

How has it helped my organization?

Our organization has been using SAP Business One as an ERP software for overall company management, which includes production, sales, inventory management, and purchase management.

What needs improvement?

We have continued to use SAP Business ONE due to its add-ons and customization options, but there are still some areas that could use improvement. Otherwise, there are issues with inventory management and quality management, as well as the software not providing detailed information for production.

We managed to continue using SAP Business One with the help of add-ons.

For how long have I used the solution?

I have been using SAP Business One for the past eleven years. The current version we are using is 9.2.

What do I think about the scalability of the solution?

The solution is scalable. I would rate it a seven out of ten.

How are customer service and support?

I would give technical support a six out of ten. There is room for improvement, particularly in areas such as quality management, production operations, and store inventory management. We faced some constraints but managed to overcome them by using add-ons.

How would you rate customer service and support?

Neutral

How was the initial setup?

We deployed the solution on the premises, on our own servers. The whole process took almost a year.

What's my experience with pricing, setup cost, and licensing?

I would rate the cost of licensing SAP Business One a six out of ten, with one being low-priced and ten being very expensive.

What other advice do I have?

Overall, I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Candy Nanalig - PeerSpot reviewer
Executive Assistant at Nestlé
Real User
Mar 14, 2023
Good for end-to-end functionality
Pros and Cons
  • "I had been using it for the end-to-end functionality."
  • "There is room for improvement in stability."

What is our primary use case?

I had been using it for the end-to-end functionality. I had used it for finance, HR, and everything.

What needs improvement?

There is room for improvement in stability.

For how long have I used the solution?

I had been working with SAP for ten years.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten. There is room for improvement in stability.

What do I think about the scalability of the solution?

I would rate the scalability an eight out of ten. There are more than 1000 people working with this solution in our company.

How was the initial setup?

The initial setup is easy.

What other advice do I have?

Overall, I would rate it an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Software Developer at a consultancy with 11-50 employees
Real User
Feb 16, 2023
I like the monthly order management capabilities
Pros and Cons
  • "I like the monthly order management features."
  • "Business One lacks built-in HR features."

What is our primary use case?

We use Business One for finance, order management, and inventory. 

How has it helped my organization?

Business One is helpful when the company wants to change a process because it tells you the best practices for a company of the same size.

What is most valuable?

I like the monthly order management features. 

What needs improvement?

Business One lacks built-in HR features.

For how long have I used the solution?

I have used SAP Business One for one or two years.

What do I think about the stability of the solution?

I rate Business One seven out of 10 for stability. 

What do I think about the scalability of the solution?

I rate Business One seven out of 10 for scalability.

How are customer service and support?

We use a partner for support. 

How was the initial setup?

I rate Business One four out of 10 for ease of implementation.

What's my experience with pricing, setup cost, and licensing?

The price depends on your use case. We have to pay extra for a third-party HR solution because SAP doesn't have that.

What other advice do I have?

I rate SAP Business One eight out of 10. My advice is to be ready to implement your ERP. Before selecting an ERP and starting the project, you must have a conversation with your users and clearly define your requirements. You need to familiarize them with the concept of an ERP so they can help you implement the project. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SAP Business One Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Product Categories
ERP Cloud ERP
Buyer's Guide
Download our free SAP Business One Report and get advice and tips from experienced pros sharing their opinions.