SAP Business One Reviews

Vendor: SAP

4.0 out of 5

65 reviews
90% willing to recommend

2,051 followers

What is SAP Business One?

The SAP Business One application offers a way to manage your entire business – from accounting and financials, purchasing, inventory, sales and customer relationships, and project management, to operations and human resources. SAP Business One helps you to streamline processes, gain a greater insight into your business, so that you can act fast and make decisions based on real time information, to help you drive profitable growth.

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SAP Business One is the #4 ranked solution in top ERP solutions. PeerSpot users give SAP Business One an average rating of 8.0 out of 10. Based on the analysis of the 65 most recent SAP Business One reviews, the overall sentiment is positive, with a sentiment score of 6.8. SAP Business One is most commonly compared to SAP ERP: SAP Business One vs SAP ERP. SAP Business One is popular among the large enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Helped 824,053 peers since 2012

Featured reviews

Sajith Morais

Consultant Enterprise Solutions - SAP Business One and Google Workspace ( G Suite) at Axleta

I have seen some limitations. For example, in Sri Lanka, I implemented SAP Business One in the fashion industry, specifically the footwear industry. Currently, the system does not support creating size-wise items with a size grid, which would be a beneficial feature to have. Additionally, in some areas, particularly in budget preparation and cost accounting, there are certain limitations that could be improved. Specifically, the budgeting side needs enhancement. When comparing SAP Business One with Netsuite and Microsoft Dynamics, Netsuite has a feature that allows easy integration with email, whereas SAP Business One lacks this capability. Users need to log in to the SAP Business One application separately to access emails, unlike Netsuite. These minor features make a difference, and if SAP Business One can include and improve such aspects, it would become the ideal product for SMEs. One another thing is SAP Business One consumes a lot of network resources and bandwidth, especially when accessing the web solution, B1 Web Access. While NetSuite is a completely cloud-based solution that can be accessed via a web browser, SAP Business One has this facility but faces some constraints, especially in terms of top performance and speed at the browser level. However, in the network, there are issues regarding application slowness. This could be a major concern with SAP Business One. These are some areas of improvement for me.

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Abbas Khan

Practice Lead - Technology Consulting at HCC - Technology & Advisory

The initial setup of SAP Business One is simple. Once we have signed a contract with the customer for SAP Business One, we mobilize the team and follow the SAP ESET methodology. The team begins by collecting requirements through multiple sessions. Two documents are then prepared, one technical and one functional, followed by the compute configuration step. Once the configuration is complete, training is provided. We then prepare the checklist, followed by the reports, before finally activating the system. This process follows a five-phase approach, known as the five-phase methodology. The time it takes to implement the solution large caries on the environment, such as size. In some complex environments, the process can take six months. I rate the initial setup of SAP Business One an eight out of ten.

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Madhava Pemmaraju

Practice Head at Panfish

SAP Business One is primarily used for small to medium businesses in the MSMB market. It helps run the packaged enterprise solution for customers who cannot afford a full-fledged SAP S4HANA solution. It is used for standard finance, warehouse, and supply chain processes One of the biggest…

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SAP Business One mindshare

As of December 2024, the mindshare of SAP Business One in the ERP category stands at 4.5%, down from 6.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

ERP

PeerAnalyst reports

Type	Title	Date
Category	ERP	Dec 22, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 22, 2024	Download
Comparison	SAP Business One vs SAP ERP	Dec 22, 2024	Download
Comparison	SAP Business One vs SAP S/4HANA	Dec 22, 2024	Download
Comparison	SAP Business One vs Microsoft Dynamics 365 Business Central	Dec 22, 2024	Download

Title	Rating	Mindshare	Recommending
SAP ERP	4.0	21.5%	86%	104 interviews Add to research
SAP S/4HANA	4.1	15.7%	95%	106 interviews Add to research

Valuable Features

Users highlight SAP Business One's financial management, multi-currency support, usability, customization without coding, and comprehensive localization. Integration of modules like CRM, MRP, and production planning is appreciated. It is noted for user-friendliness, scalability, stability, and affordability. Clients value its reporting, dashboards, and automation capabilities. SAP Business One's global reputation, detailed documentation, and ease of deployment are praised. The visualization of connections between transactions and streamlined document management are also considered beneficial features.

"One of the biggest advantages of SAP Business One, especially in the public cloud, is that many features are standardized, which reduces the need for customization."
"One of the biggest advantages of SAP Business One, especially in the public cloud, is that many features are standardized, which reduces the need for customization."
"SAP Business One is pretty streamlined, with tight integration and standard best practice flows."

Room for Improvement

SAP Business One requires enhancements in user interfaces, web accessibility, integration capabilities, and advanced reporting. The production and HR modules are basic and need additional features. Improvements in analytics, scalability, and cloud functionalities are necessary. Customization and easier setup processes would enhance user experience. Overall speed and efficiency, particularly in data handling and report generation, need upgrades. The inclusion of built-in HR and payroll and better mobile support would benefit users.

"SAP Business One lacks solutions for some specific use cases, particularly in HR functions and production planning, which require a lot of customization."
"SAP Business One lacks solutions for some specific use cases, particularly in HR functions and production planning, which require a lot of customization."
"There are limitations around integrations."

ROI

Many have seen significant ROI from SAP Business One through cost and time savings. They report improved operational efficiency, reduced need for additional resources, and decreased overhead costs. Enhanced inventory management reduces inefficiencies. Users rate ROI highly, often seeing returns within months. Businesses benefit from increased transparency across operations, achieving cost efficiency and maintaining fewer staff. Overall, SAP Business One provides substantial savings and improved decision-making capabilities.

Pricing

Enterprise users find SAP Business One pricing reasonable for its robust features, especially compared to rivals like Microsoft GP and Oracle NetSuite. The licensing model involves a one-time software license fee plus an annual maintenance contract. Prices vary by geography and user count, with additional costs for integration or third-party modules. The solution is considered cost-effective for SMEs but may be high for smaller businesses. Many rate the pricing between six and seven out of ten.

"I rate the product pricing structure at around six out of ten due to currency fluctuations posing challenges."
"It's not cheap but offers good value, particularly for medium-sized enterprises."
"If the client's budget is low, they go for SAP Business One."

Popular Use Cases

SAP Business One is used primarily for automating business processes such as finance, inventory management, sales, and production. Many organizations utilize it across financial, inventory, and HR modules. It serves small to medium-sized enterprises in industries like manufacturing, services, and trading. Companies leverage it for ERP functions, project management, customer relationship management, and integrating existing systems. It helps streamline operations ranging from financial transactions to inventory and procurement.

Service and Support

Users report mixed quality in customer service and support for SAP Business One, with experiences varying by partner. Many value-added resellers provide robust support, often rated highly, though some encounter slow responses and find documentation essential. A significant portion relies on partners for effective assistance, highlighting the role of implementation partners in the support process. Overall satisfaction ratings vary, with some users noting areas for improvement, particularly in response times and specific functionality support.

Deployment

Users find SAP Business One's initial setup largely straightforward, often completed in a few days to a few months, depending on complexity and customization requirements. Some mention ease provided by partner support, while others experience moderate challenges, particularly with customized elements and data migration. Users note that setup requires a clear understanding of the system and business processes. The implementation duration varies significantly, influenced by company size and specific organizational needs.

Scalability

SAP Business One is generally considered highly scalable, suitable for small to medium-sized businesses. It handles user expansions well, with many mentioning comfortable operation for a significant number of users. Though customization can be complex, it supports business growth effectively. However, some note limitations in integration. Despite mixed feedback on scalability ratings, many rate its ability positively, though some believe there are more scalable alternatives for larger organizations.

Stability

SAP Business One is highly stable, with users consistently reporting reliable performance, minimal bugs, and rare crashes or freezes. Some reviews mention stability issues in older versions or regions with complex customizations. The software is praised for its adaptability, accurate financial reporting, and efficient processes. Ratings for stability are typically between eight to ten out of ten, reflecting user satisfaction across different versions and deployment scenarios. SAP Business One remains a trusted choice for long-term reliability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SAP Business One Buyer's Guide for additional reliable information.