Smartsheet's valuable features include its cloud-based accessibility, real-time data sharing, robust collaboration tools, and customizable workflows. Users appreciate its intuitive interface, Gantt chart capabilities, and seamless integration with tools like Jira and Microsoft Teams. The dashboard and reporting features help track projects effectively. Smartsheet simplifies project management with automated notifications and easy file attachments. Its flexibility, personalization options, and ability to centralize and prioritize projects are highly favored by teams.
- "I prefer Smartsheet for its flexibility."
- "It's stable and simple to use."
- "I like the dashboarding feature best, as it lets me assemble a workspace with source sheets, dashboards, and reports simultaneously. The standard reports and worksheets are most useful for team collaboration. People look at dashboards during presentations, but they go to the sheets to update projects, add comments, or make notifications. It's automated, so changes come to me or whoever needs to see them. I can send notifications from specific line items."
Smartsheet needs enhanced real-time collaboration, improved user-friendliness, and a more intuitive dashboard. There are issues with security and customer support, and more seamless integrations, especially with Microsoft products, are needed. Improvements are sought in autosave, conditional formatting, and reporting capabilities. Users desire better Excel compatibility and flexibility for complex data management. Increased sheet limits and enhanced automation features are requested, as well as improved training resources and mobile usability.
- "Initially, there were issues like dropdowns. Those have been overcome."
- "The only reason we migrated to another application was the full integration available in other solutions. We never used the integration capabilities of Smartsheet."
- "I want to improve baselines, predecessor-successor relationships, and the ability to use manual starts and stops while keeping relationships intact. Changing dates and durations can be convoluted, unlike in Microsoft Project. There are many things I'm used to in other software that don't happen in Smartsheet. It's offset by how easy it is to link sheets and pull data at higher levels, but figuring out why I can't change data sometimes can be frustrating."