TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.
TitanHQ SpamTitan's most valuable features, according to the reviews, are its helpful interface, support services, content filtering, Link Lock feature, anti-spam capabilities, ease of use, effectiveness, reporting functionality, geo-blocking feature, synchronization with email clients, email sandboxing, double antivirus and anti-malware engine, DKIM signing, customizable filters and rules, quarantine feature, user-friendly interface, customizable reports, and the ability to block spam and phishing emails.
The solution has been praised for its ability to save time, reduce spam intake, improve false positive rates, provide granular control, offer customizable policies, and enhance security. The user interface is described as intuitive, easy to navigate, and straightforward.
Some users mentioned that the GUI, dashboard, and speed of the product could be better. The interface was described as a little dated aesthetically and could use a facelift. Additionally, there were requests for more flexibility in multi-domain environments, as well as improvements in the geo-blocking tool and the DNS proxy version update notifications.
Users also mentioned the need for better reporting capabilities and an easier queue management system. Some users expressed the desire for more frequent quarantine reports and the ability to modify emails and apply signatures automatically.
Other areas that could be improved include the analysis of ransomware attachments, the availability of Spanish-speaking support teams, and the customization of reports and user logins. The need for clearer documentation and more intuitive features was also mentioned.
There has been a positive return on investment (ROI) from using TitanHQ SpamTitan. Users have experienced various benefits, such as time savings, increased productivity, improved security, and reduced costs. SpamTitan has helped prevent malware attacks, block phishing links, and filter out spam emails.
It has also saved users time by reducing the need to sort through junk and spam emails.
The solution is considered cost-effective and financially beneficial, with some users even reselling it to generate income.
The cost of TitanHQ SpamTitan varies depending on the number of users. It is considered average and competitive in the market.
Some users find the pricing to be very reasonable and cost-effective. They appreciate that the price has remained steady over the years and provides good value for money.
However, there are a few users who mentioned that the pricing has been increasing on a yearly basis, which could be a concern if it continues to rise.
Despite this, most users find the pricing to be fair and acceptable. They believe that it is in line with other products in the industry and offers a good balance between cost and functionality.
The primary use case of TitanHQ SpamTitan is as a gateway antivirus and spam protection solution. It is used to filter emails, both inbound and outbound, to protect against spam, malware, viruses, and phishing attacks. It is commonly used in conjunction with email servers such as Exchange Server, Office 365, and Microsoft 365.
The product is utilized by various organizations including managed service providers (MSPs), support service providers, small companies, colleges, city governments, and IT consulting companies. SpamTitan is deployed on-premises or in the cloud, depending on the organization's requirements.
Customers mention that the technical support team responds quickly and is very responsive. They appreciate that they can open a ticket and work with a technician who is knowledgeable and effective at resolving issues. Customers also mention that the support team goes out of their way to provide the support they need and that the level of expertise is excellent.
Compared to other solutions, TitanHQ's support is quick and efficient, with customers not having to wait long for a response. The support team is client-oriented, listens to customer complaints, and continually works to improve their services based on feedback.
The initial setup for TitanHQ SpamTitan was generally described as easy, straightforward, and quick. Users mentioned that the documentation provided by TitanHQ was thorough and helpful in setting up the product. Some users mentioned that there was a small learning curve, yet overall the setup process was not difficult.
The deployment of SpamTitan was often described as seamless and efficient, with users reporting that it took minimal time to get the product up and running. Many users appreciated the ease of configuration and the user-friendly interface.
Maintenance was often described as lightweight, with updates and upgrades being straightforward and easy to perform.
Users have mentioned that it can easily accommodate an increase in the number of users or mailboxes. The solution can be expanded by adding more licenses or increasing resources such as memory and CPU.
It is flexible and can be deployed in various configurations, including on-premises, in the cloud, or in a mixed setup.
Users have reported successful scaling experiences, even with thousands of end users.
The solution of TitanHQ SpamTitan has received overwhelmingly positive reviews regarding its stability. Users have consistently praised the stability and reliability of the solution, with many stating that they have not experienced any issues or downtime. Some users have even mentioned that they have been using SpamTitan for several years without encountering any problems. The high uptime percentage and lack of outages have been highlighted as key factors contributing to the solution's stability.
TitanHQ SpamTitan Key Features:
TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:
Reviews from Real Users
“The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics
“I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.
“Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron