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UiPath Reviews

Vendor: UiPath
4.4 out of 5
Badge Ranked 1
3,864 followers
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Helped 831,265 peers since 2012

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UiPath mindshare

As of January 2025, the mindshare of UiPath in the Robotic Process Automation (RPA) category stands at 26.5%, up from 26.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Robotic Process Automation (RPA)

PeerAnalyst reports

TypeTitleDate
CategoryRobotic Process Automation (RPA)Jan 22, 2025Download
ProductReviews, tips, and advice from real usersJan 22, 2025Download
ComparisonUiPath vs Microsoft Power AutomateJan 22, 2025Download
ComparisonUiPath vs Automation AnywhereJan 22, 2025Download
ComparisonUiPath vs Blue PrismJan 22, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Power Automate3.921.2%87%125 interviewsAdd to research
Automation Anywhere4.211.4%95%526 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
9%
Government
6%
Healthcare Company
5%
Educational Organization
4%
Energy/Utilities Company
4%
Retailer
4%
University
4%
Insurance Company
4%
Construction Company
3%
Comms Service Provider
3%
Real Estate/Law Firm
3%
Media Company
3%
Non Profit
2%
Logistics Company
2%
Legal Firm
2%
Transportation Company
2%
Wholesaler/Distributor
1%
Hospitality Company
1%
Pharma/Biotech Company
1%
Outsourcing Company
1%
Recreational Facilities/Services Company
1%
Consumer Goods Company
1%
Performing Arts
1%

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UiPath reviews

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HJ
Sr. RPA Developer at Capita
Verified user of UiPath
Aug 25, 2021
Product discussed: 2021.4.4
Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks

Pros

"The artificial intelligence and document understanding features are very good and have been helpful when it comes to processing handwritten or unstructured, especially when there is a high volume and it is repetitive. "

Cons

"The Orchestrator is in drastic need of improvement. Three or four years ago, the Orchestrator UI was very simple and comfortable to use but now, they have added so many features that it is difficult for new users to quickly understand it. "
MB
Senior Specialist Application Architecture and Developer at a tech services company with 10,001+ employees
Verified user of UiPath
Aug 16, 2021
Product discussed: 2021.4.4
Reduces dependencies and allows us to do everything within a single tool and meet the targets

Pros

"It is a very simple tool to work with for anybody. Simplicity is the best in UiPath. It also has the best community support. If we are looking for any solution, we can directly reach out to UiPath at any point in time. "

Cons

"The new features or functionalities that come with UiPath upgrades don't work perfectly in the initial days. Their new releases are not stable. We always find some set of issues. I have to work with the UiPath team for a week or so to resolve the issues, and then I'm able to use it. The stabilization should be there. We expect UiPath to reduce the number of errors before rolling out new features to end-users or customers."
Find out what your peers are saying about UiPath. Updated December 2024
831,265 professionals have used our research since 2012.
GJ
Senior Lead Developer at a leisure / travel company with 11-50 employees
Verified user of UiPath
May 10, 2021
Product discussed: 2020.10.5
Helpful support, good learning materials, and it saves our business time and money while reducing errors

Pros

"The biggest benefit that we have from UiPath comes from using the API. "

Cons

"The first area that needs improvement is backward compatibility."
Navinkumar Sadasivam. - PeerSpot user
Senior Software Engineer at a tech vendor with 10,001+ employees
Verified user of UiPath
May 1, 2023
Reduces the cost of digital transformation and helps our client reduce their on-premises footprint

Pros

"The ease of integration is a valuable feature."

Cons

"Some of the APA integrations are complicated and have room for improvement."
Issac Paul - PeerSpot user
Automation Engineer at a manufacturing company with 10,001+ employees
Verified user of UiPath
Oct 24, 2022
Provides proper metrics and logs, saves a huge amount of time, and significantly improves accuracy

Pros

"Excel automation is extremely reliable. Excel integration is one of the top features that I have been using. We also have a feature called Document Understanding for processing the PDF format of an invoice by a bot. It has the capability to scan an invoice and then pick out the required fields, such as the name of the vendor, the details of the products being sent, or the cost of the product."

Cons

"Sometimes, we do find that the bots misbehave or there are bugs that prevent the bot from executing even when the business cases are completely listed out. It could be that the cloud Orchestrator doesn't send the trigger to the runner systems to start the process because of small internet fluctuation. Sometimes, we find that the processes are killing the execution themselves and going into a halt state without any errors in the program. So, we do see some reliability issues, but these happen once in 20 or 30 instances. They are not on a regular basis. However, when that happens, it does create panic, and we have to immediately rectify it. If they can focus on that, it would be good."
GH
Digital Efficiency and Innovation Manager at Neobpo
Verified user of UiPath
May 30, 2021
Intuitive and easy to use, simple to set up, improves speed and efficiency of our customers' business processes

Pros

"The most valuable feature that we are using is UiPath Apps because it makes it very easy to implement tasks."

Cons

"There are some enhancements that can be made within Orchestrator, such as the addition of new dashboards that provide us insights into processes that are already running, which would help us a lot."
RS
RPA Assistant Manager at PwC India
Verified user of UiPath
Aug 10, 2021
Product discussed: 2019.10
Increases employee satisfaction by having them do value-added work instead of static tasks

Pros

"At my previous company, in the best scenario, we removed almost 200 hours per month of client usage, making it automated with almost zero errors. So, about 32 employees were freed up from their work per month, and now there are only two. This has enabled employees to focus on higher-value work that involves human-base interaction. This saved the client money and provided a recruitment benefit."

Cons

"When it comes to debugging, there is some improvement needed for UiPath compared to other RPA tools. There are features to edit the workflow or content of the automation file while we are debugging. For example, we have 10,000 lines of code that we have integrated by 10 different users. So, there is one integrated code and you are debugging it. After some time, you might find a line which is not an error. You may have forgotten to remove it or change the value to your desired criteria. It is really a pain to stop the entire debug session and just edit it, then start again at zero. It will do the same steps again just to reach that level or step where you were actually stuck previously. Whereas, in different automation tools, whether you are on the findings step or in-between a debug session, you can actually edit that information. This is good because sometimes the developer also forgets to add or remove certain values in-between a long code. I think this should be improved in UiPath. This should already be in consideration because I have been in touch with UiPath a couple of times because of this."
NicolasSandros - PeerSpot user
Director of Data ANI at Freudenberg Sealing Technologies
Verified user of UiPath
Jun 6, 2024
Has a lot of use cases, great automation capabilities, and helpful support

Pros

"It's helped us reduce manual work for our employees and customers."

Cons

"They're just starting to add a lot of AI functionality, so there's definitely room for improvements in leveraging the latest AI technologies - like GPT, et cetera."