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Zimbra Collaboration Reviews

Vendor: Zimbra
4.0 out of 5
1,064 followers
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What is Zimbra Collaboration?

Zimbra Collaboration provides administrators and their end users innovative features that solve the challenges faced by organizations using today's legacy communications infrastructure.
Get the Zimbra Collaboration Buyer's Guide and find out what your peers are saying about Zimbra Collaboration, Google Workspace, Microsoft Exchange Online and more!
Zimbra Collaboration is the #5 ranked solution in top Email Applications. PeerSpot users give Zimbra Collaboration an average rating of 8.0 out of 10. Zimbra Collaboration is most commonly compared to Google Workspace: Zimbra Collaboration vs Google Workspace. Zimbra Collaboration is popular among the large enterprise segment, accounting for 39% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 19% of all views.
Buyer's Guide
Zimbra Collaboration
March 2025
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Helped 842,672 peers since 2012

Featured Zimbra Collaboration reviews

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Zimbra Collaboration mindshare

As of March 2025, the mindshare of Zimbra Collaboration in the Email Applications category stands at 9.1%, down from 10.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Email Applications

PeerAnalyst reports based on Zimbra Collaboration reviews

TypeTitleDate
CategoryEmail ApplicationsMar 30, 2025Download
ProductReviews, tips, and advice from real usersMar 30, 2025Download
ComparisonZimbra Collaboration vs Google WorkspaceMar 30, 2025Download
ComparisonZimbra Collaboration vs Microsoft Exchange OnlineMar 30, 2025Download
ComparisonZimbra Collaboration vs Microsoft ExchangeMar 30, 2025Download
Suggested products
TitleRatingMindshareRecommending
Google Workspace4.123.3%95%101 interviewsAdd to research
Microsoft Exchange Online4.314.4%96%89 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

  • "Zimbra Collaboration has a good web interface."
  • "One of the premium features was customized rooms tailored to the collaboration needs. Many of the clients customize features such as organization logos and scanners."
  • "The configuration is simple."

Room for Improvement

  • "The solution’s forums don't have much information or documentation on administration tasks."
  • "Some issues cause the solution not to function correctly or to cause downtime once a month."
  • "The product must be more customizable."

Pricing

  • "The solution is competitively priced."
  • "We pay yearly licenses for Zimbra Collaboration."
  • "I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Zimbra Collaboration Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
19%
Government
8%
Comms Service Provider
8%
Financial Services Firm
7%
Energy/Utilities Company
6%
Media Company
4%
Manufacturing Company
4%
Educational Organization
4%
Healthcare Company
4%
Real Estate/Law Firm
4%
University
3%
Construction Company
3%
Insurance Company
3%
Hospitality Company
3%
Recreational Facilities/Services Company
3%
Retailer
2%
Legal Firm
2%
Wholesaler/Distributor
1%
Non Profit
1%
Consumer Goods Company
1%
Transportation Company
1%
Marketing Services Firm
1%
Outsourcing Company
1%

Compare Zimbra Collaboration with alternative products

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Zimbra Collaboration customers

NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC

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How does Zimbra Collaboration compare with Microsoft Exchange?
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  • 24
What is the best choice for email?
  • 55
Which solution should we choose? - IceWarp, Zentyal, UCS, Collax, Scalix, Zimbra or Kollab?
  • 0
Why is Email Applications important for companies?

Product Categories

Product Categories
Email Applications

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Zimbra Collaboration reviews

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Muhammad Talha Baig - PeerSpot user
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
Verified user of Zimbra Collaboration
May 12, 2024
One of the premium features was customized rooms tailored to the collaboration needs

Pros

"One of the premium features was customized rooms tailored to the collaboration needs. Many of the clients customize features such as organization logos and scanners. "

Cons

"Some issues cause the solution not to function correctly or to cause downtime once a month. "

What is our primary use case?

Zimbra is a cheap and open-source tool. It provides security, which is crucial for user authentication and authorization. It also offers robust support options, including access to expert assistance.

What is most valuable?

One of the premium features was customized rooms tailored to the collaboration needs. Many of the clients customize features such as organization logos and scanners. 

*Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Read full review (400 words)
PeerSpot user
Solution Manager at a comms service provider with 10,001+ employees
Verified user of Zimbra Collaboration
Apr 27, 2021
Product version discussed: ZCS 8.0.9
Provides good email capability; lacking in security and performance

Pros

"Good email solution and it's open-source."

Cons

"There are some security issues."

What is our primary use case?

Just using ZCS 8.0.9 as email solution for about 60,000 users, with a big email data of 60 Tb (60,000 users * 1 Tb/user)

How has it helped my organization?

Security & performance issues (60,000 user):

- Don't support or guide how to integrate with MFA (Multi-factor Authentication)

- Backup & Recovery for 60 Tb email data is hard (60,000 users * 1 Tb/user); no effective solution for backup & recovery for such a case.

- Don't support DLP (Data Loss Prevention) solution.

- HA (High Availability): just support at the server (VMs) layer, don't support at the service layer.

- It is hard to upgrade ZCS 8.0.9 to ZCS 8.8.15 OSE .

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (314 words)
Buyer's Guide
Zimbra Collaboration
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Find out what your peers are saying about Zimbra Collaboration. Updated March 2025
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Vidya Shree - PeerSpot user
CTO at Molecular Connections Private Limited
Verified user of Zimbra Collaboration
Jun 30, 2024
Deploys quickly and has a good web interface

Pros

"Zimbra Collaboration has a good web interface."

Cons

"The solution’s forums don't have much information or documentation on administration tasks."

What is most valuable?

Zimbra Collaboration has a good web interface.

What needs improvement?

When it comes to administration tasks like configuring specific filters or group signatures, I have to dig into the configuration since there's nothing in the graphical or web interface. The solution’s forums don't have much information or documentation on administration tasks. Open-Xchange has a much better administration interface.

*Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Read full review (254 words)
KhoaNguyen2 - PeerSpot user
Senior Solution Sale at Noventiq
Verified user of Zimbra Collaboration
Feb 16, 2024
Works efficiently for sending large file attachments and significantly enhances organizational communication

Pros

"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication. "

Cons

"They should enhance its online meeting features."

What is our primary use case?

We use the product for sending and receiving emails and sending and storing files in mobile storage.

What needs improvement?

They could provide a push email functionality for the enterprise version. We utilize SMTP to send emails to basic users for office usage. They could introduce a similar functionality for mobile usage as well.

They should enhance its online meeting features, particularly in comparison to robust platforms like Microsoft Office 365 Teams.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (399 words)
Mohammed Yassine-TABET ZATLA - PeerSpot user
System and Network Engineer at ADEX TECHNOLOGY
Verified user of Zimbra Collaboration
Jul 25, 2023
A good tool for messaging, collaboration, and sharing files that requires an easy installation process to get started

Pros

"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."

Cons

"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall. "

What is our primary use case?

I use Zimbra Collaboration. I provide support and integrate solutions to Zimbra.

What is most valuable?

Zimbra Collaboration is a good tool for video calls. It is also a good desktop application and mobile application, while Zimbra's two-factor authentication is not so good. The mobile application of Zimbra has features allowing it to be used in Zimbra Drive while also providing features for video calls.

*Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Read full review (661 words)
ElvisHenriquez - PeerSpot user
Senior Services Manager at NextCom Systems Inc
Verified user of Zimbra Collaboration
Apr 6, 2023
Product version discussed: 8 and 9
Good price-to-feature ratio and compatibility with ActiveSync

Pros

"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."

Cons

"In the next release, Zimbra Collaboration should include a security feature to allow access for mobile device administrators."

What is most valuable?

Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS.

What needs improvement?

In the next release, Zimbra Collaboration should include a security feature to allow access for mobile device administrators.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (175 words)
PeerSpot user
Manager assistant at a energy/utilities company with 10,001+ employees
Verified user of Zimbra Collaboration
Sep 6, 2023
Includes web access features but needs improvement in multi-cloud

Pros

"The Zimbra Collaboration's most valuable feature is web access. "

Cons

"The tool should improve its multi-cloud feature. "

What is most valuable?

The Zimbra Collaboration's most valuable feature is web access. 

What needs improvement?

The tool should improve its multi-cloud feature. 

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (174 words)
Dhyanesh Thakkar - PeerSpot user
General Manager Sales BFSI at Kyndryl
Verified user of Zimbra Collaboration
Jun 10, 2022
Product version discussed: Latest version
Useful email functionality, reliable, and straightforward implementation

Pros

"The most valuable feature of Zimbra Collaboration is email functionality."

Cons

"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."

What is our primary use case?

Zimbra Collaboration is a plain mailing solution across our organization and with our partners.

What is most valuable?

The most valuable feature of Zimbra Collaboration is email functionality.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (251 words)