Atlassian Confluence Reviews

Confluence is an important tool for collaboration.

We can implement macros in documents. It is useful for document development. We can collaborate with others. The user management and role-based access management depend on Jira. All Atlassian products rely on Jira on-premise. We can also delete the number of users who can access our documents. Document collaboration is the most valuable aspect of the solution.

Indentation and other basic word processing styles must be improved. However, it is limited to editing HTML.

The tool is stable.

The tool can be deployed on-premise or in the cloud. The setup is straightforward. We have to follow several steps for Linux, but the setup for Windows is quite basic.

I did the deployment myself.

I strongly recommend the product. There is no need for scalability. The product’s collaboration features are very strong. Overall, I rate the product a nine out of ten.

We use Atlassian Confluence for creating different pages, and projects on it.

The most valuable feature of Atlassian Confluence it's very easy to use and there are different options. 

We have to use other applications that make Atlassian Confluence more customized for what you want. They should improve by adding the ability to make more customizations.

In a future release, they could add easy reporting. For example, EZPi can be deployed easily into 

I have used Atlassian Confluence within the last 12 months.

Atlassian Confluence is stable.

We have not had a problem scaling up Atlassian Confluence.

We have approximately 300 people using the solution in my company. We all use it on a daily basis.

I have not used the support from Atlassian Confluence. It is an easy tool to use. You do not need a lot of help, but you do need some training.

The setup of Atlassian Confluence can be difficult and other times easy because if you want to implement something, you need to have your process figured out. You have to understand exactly for what purpose you want to use something. Once you understand that, you have to know how you're going to use it. Not only immediately, but also in the future. Once you have this map, then you will be able to use a tool properly. Otherwise, you will be doing trial and error for a while.

If you want to get Atlassian Confluence up and running, the time is depending on whether you want something simple or customized. However, it can be done within a week and have everything running.

There is a license needed to use Atlassian Confluence.

We are using Atlassian Confluence because we mainly implement Atlassian tools for customers. It is helpful for us to use them to understand our customers' needs if there is a problem.

It is important to know what the client wants to use this solution for. After knowing what they want to use it for I would advise them to use it or not.

I rate Atlassian Confluence a ten out of ten.

We're using Confluence as a document management solution. Confluence includes all our documents internally in the company in regards to policies or how to document or about business requirement documents. Therefore, it's a document management system for us.

Confluence can give you the possibility of installing plugins to meet your different needs and you can cover all your needs. Most of them are free to install.

The initial setup is very easy.

Due to the fact that there are so many diverse plugins available, the solution really isn't missing any features. 

The product is considered expensive. 

In the future, I would like to be able to copy from other documents, local documents on your PC, and paste them into Confluence pages while keeping the formatting. At the moment, you can copy and paste, however, all your formatting disappears. This is one of the features that I would want. 

In terms of the feature for uploading documents, at the moment, when you want to upload documents from your local PC into Confluence, you can do it. However, when you want to make updates on your document, you need to download it from Confluence, make the changes in the document, and then upload it again. Instead of doing this, instead of downloading the document from Confluence, it's better to have the possibility to make your changes in Confluence and open the document in Confluence instead of downloading everything.

I have been using the solution for four years. It's been a while now. 

It's stable. It's a really stable product. There are no bugs or glitches. It doesn't crash or freeze. 

We have 50 people on the solution and we have no plans to increase usage. I can't, therefore, really speak to the scalability potential.

I've never had to reach out to technical support. I can't speak to how helpful or responsive they would be. 

I found the implementation process to be simple and straightforward. It's not complex at all. 

I don't handle the licensing aspects of the product. I'm unsure as to the exact costs. It's my understanding, however, that it is an expensive product. On a scale from one to five, where one is cheap and five is expensive, I'd rate it at a three and a half. 

We're a customer and an end-user.

I'm not sure which version of the solution I am using at this time. 

I'd advise new users to not be scared, to play with anything on it, or create documents and delete documents. It keeps tracking the item version. It keeps a version history so that you can revert all your changes back. Never be scared to play with Confluence.

I'd rate the solution nine out of ten. It's an easy tool to use. It gives you the possibility to integrate it with JIRA. All your documents and business documents can be connected to JIRA. With the versioning available in Confluence, history versioning, if you delete something, you can always find it. If someone changes anything in the document, you can find it from the history. It's a really good product.

We mainly use Confluence for our internal documentation work and to plan new features, design documents, and knowledge transfer documents. Most of the documentation work is done using Confluence. 

We have a separate Confluence space for our team, with public articles about our projects and how to set up our repositories, available for anyone to access. 

Additionally, we maintain private content within the team's Confluence space.

Confluence has significantly improved the productivity of our team. Previously, finding information required asking someone or searching through improperly organized resources. Now, all onboarding documents, knowledge transfer documents, and documents regarding features are within our Confluence space, making it easy to find information as needed.

Confluence is very easy to use and feature-packed. It allows us to design well-organized documents and offers valuable add-ons. Its integration capabilities enable direct linking of pull requests and certain issues across spaces, facilitating easy navigation and enhanced collaborative work.

The discoverability of documents could be improved. In scenarios where documents are managed by another department or we are looking for specific documents, the process could be enhanced for easier discovery.

We have been working with Confluence for about a year.

Confluence is stable, and we haven't experienced any disruptions with their service.

We have not escalated any questions to technical support.

Positive

Before Confluence, we predominantly used SharePoint and Microsoft products. We decided to switch to Confluence as we were already using Jira and Bitbucket, making the transition to Confluence seamless with other Atlassian products.

Properly use the features available in Confluence, such as site spaces and other functionalities.

I'd rate the solution nine out of ten.

It is linked with the documentation tools. SourceSafe is very quick and a more stable tool, especially for online multi-usage. Microsoft Project Service is much worse from when I was using it 10 years ago, but I don't have recent experience with it. With Atlassian Confluence, maybe the user interface is poorer, but the use of it is much more dimensional and stable.

I like the documentation. It's a central platform, and there are many things that I can do with it. I'm very pleased about it.

I can put my workspace and tasks under related documentation. I can put it heuristically on the portal, so I can see everything and the comments, and the document, the outputs, and the coding links. I can put down all the photos and see all of the portfolio in one shot, as a summary.

The user interface could be improved.

I have been using Atlassian Confluence for more than 10 years.

My personal experience is related to the R&D process, R&D funding process issues, and R&D funding projects. I'm responsible for project management, program management, or department-related IT consultancy and also software development project teams. For the last 10 years, I have also been responsible for R&D project management and all of the process management of R&D centers, so government and funding organizations' process.

We are just analyzing many programs to enhance our project management tools, agile management and agile projects.

We have been using the JIRA platform recently, and tools for documentation and some custom internal tools that departments have just developed for us.

The solution is stable.

I don't know how scalable it is, but it's enough for 10 or 20 partners of companies to use it online.

In our company, especially with the development teams, we had more than 100 people using the solution.

I used Microsoft Project Server for almost two or three years. It's very hard to concentrate or consolidate the portfolios of resources in different projects. It's very hard to manage. There was too much administration that we had to do, so we stopped using that tool. 

I think Atlassian is better because it includes all the features that a PM or a project team needs.

I would rate this solution 8 out of 10. 

I would recommend this solution to others.

We are a banking institution and use this solution to provide the key technical and functional documentation of the project that we share with our users. I'm the managing partner and we are customers of Atlassian.

The product is quite intuitive and user-friendly. It offers a lot of freedom when drafting directly online, and there are some very nice features to connect with JIRA, for instance. It's helpful that the solution enables documentation of user histories that you are following or tracking in JIRA and links the two. 

The performance could be improved, we sometimes run into difficulties creating tables. 

I've been using this solution for six years. 

The solution is very stable, we've never had a problem. 

The solution is very easy to scale, especially because it's easy to interface with other applications. In my project at the bank we have over 100 users; my client has thousands of users. 

I've never directly contacted Atlassian support because we have our internal IT department. If I have an issue, I raise an internal ticket via ServiceNow and the administrators of the bank take care of things. If necessary, they contact the vendor.

I'm not an administrator but I believe the initial setup is relatively simple. From a user perspective, you can very easily create a dashboard, quick links, and things like that.

This is a very easy cloud-based solution that permits collaborative drafting of documents. We can have several people editing documentation at the same time which simplifies things. It's a good solution for technical and functional documentation.

I rate this solution eight out of 10. 

I use Confluence to organize my data. In the case of Confluence, I use it to handle various transactions in the bank. We have multiple channels in the bank. The bank I work for is one of the largest in Brazil.

I manage five different channels in the bank. I receive messages, put them in a pipeline, and then process the data in various ways. After that, I distribute the processed data through different channels. I also have other tasks related to client management.

For example, I have to connect my legacy systems with new solutions, and Confluence helps me with that. I use different connectors to transfer data from legacy systems to new core solutions.

For me, the most valuable feature is its high performance. It's crucial for us in the bank, as we handle a massive number of transactions every day. It's very efficient and saves a lot of time.

Additionally, the ease of use and the availability of different connectors are important. They help me connect with various databases and facilitate integrations with different solutions.

I have a couple of different pipelines that I work with. However, I'd like to see them displayed differently on the same dashboard. So, I would like to have a unified dashboard to view the different pipelines.

In my case, the governance aspect is the most important. It doesn't work well with a huge company, and it's not as effective as it could be for software developers.

Moreover, there is an area of improvement in the governance functionality within Confluence, especially for large companies like ours, to have a more sophisticated governance solution associated with Confluence.

I have been using it for six months. I am using both Confluence SaaS solutions. I have access to various versions of the software.

It is very stable solution. 

I would rate the scalability high. 

The customer service and support team was not so good. In Brazil, the technical support for Confluence is not very good because the team is small. We are still trying to improve, but there are a lot of open permissions on the internet. However, Confluence is a very important tool and has good features. So, it's important to have better support because it can make it easier for users to work with Confluence. Currently, it's not as close as other brands, which makes it hard to propose new ideas or get prompt assistance. There are a lot of opportunities to make it more user-friendly.

The initial setup was complex.

In my opinion, it's worth the investment. I saw an ROI in a short time.

The pricing is good. In my opinion, there are no better alternatives.

I would definitely recommend using this solution. Overall, I would rate the solution a ten out of ten.

We are using it for collaboration, team communication, documentation portal, and sometimes project-related content. We keep the details of the project and related documents.

It is a good collaboration tool. You share the document content and also its history through Atlassian Confluence so that you can trace its development. Also, you can add comments to the project-related items in order to track the history. It has JIRA integration in a way that you can combine the project-related dashboards into one space. This increases the communication between the teams. It is a good way to record know-how basis. You can use it as a know-how base for newcomers to be initiated more easily to the items provided.

It is easy to use and create new page content. It has macros and some stamp dates for your projects. If you would like to make something new that you have not done before, it is usually easy to find out on the internet. There is a lot of information available and the search function is excellent. You can search in different spaces and get answers for items you want to find easily.

I would like to see more macros provided by the company. Currently, those macros require extra cost. Additional free capability for those types of integration or components would be helpful in the existing license.

I have been using Atlassian Confluence for almost four years.

It is very stable. I have not seen any virus interruption or issue related to the stability.

I would say that Atlassian Confluence is scalable we have more than one thousand users.

Currently, I have not contacted technical support.

We implemented it through a third party.

We went with Atlassian Confluence because JIRA had the same type of usage.

If you need to create some teamwork spaces it is very good. I would rate Atlassian Confluence a nine out of ten.