Automation Anywhere Reviews

We use Automation Anywhere to track the travel and locking of our devices.

We implemented Automation Anywhere because we needed a way to track our devices and ensure they were not going beyond their boundaries.

Before Automation Anywhere we were manually tracking our devices and now it is done automatically.

Automation Anywhere helps to save a full day. Automation Anywhere helps save costs by allowing remote work and not requiring a person to be at the machine. 

The efficiency we get with Automation Anywhere is valuable.

The Automation Anywhere calibrating needs to be more user-friendly to avoid human error.

Non-technical people can not use Automation Anywhere.

I have been using Automation Anywhere for one year.

The stability of Automation Anywhere depends on the environment it is used in. For example, in hot environments, there can be deviations.

The technical support is good.

Positive

The initial setup was a little complex until we became familiar with the process.

The deployment took one week and required two people.

Automation Anywhere is reasonably priced because it can sustain us for a long period.

I would rate Automation Anywhere eight out of ten. The technology is improving every day.

With the right tools, it is easy to upgrade Automation Anywhere.

Maintenance is required for Automation Anywhere to ensure proper functionality daily. Two people for 20 minutes each day is enough to oversee the maintenance.

I recommend completing some courses and shadowing experienced Automation Anywhere users to gain hands-on experience with the automation process.

We use Automation Anywhere to automate tasks in our organization.

We needed to connect with multiple bank websites to retrieve payment confirmations. However, banks, being banks, did not provide direct API access or placed significant restrictions on such access. Therefore, we decided to utilize Automation Anywhere to collect the data and integrate it with our automated system.

At the time, all of our automation goals centered on connecting to these sites, which required a great deal of manual effort. Despite the low cost of labor, it was error-prone and highly subjective. As a result, using Automation Anywhere helped us automate this process, eliminating the need for human intervention. We were able to achieve all of our initial objectives using Automation Anywhere.

The learning curve for our non-technical users was a couple of days.

We aim to automate our activities that currently require human intervention, which is susceptible to errors and inconsistencies. This approach is similar to how others have successfully employed AI or RPA tools. Our primary objective is to ensure that our processes are scalable and repeatable.

We successfully integrated Automation Anywhere with our local database. Like any implementation, we faced some challenges with change management, understanding, and other issues, but ultimately, it was a success.

Automation Anywhere helped save the organization time and money.

The overall usefulness of Automation Anywhere is the most valuable aspect of the solution.

The price has room for improvement.

I have been using Automation Anywhere for four years.

Automation Anywhere is scalable, but scaling it can be costly, making it a matter of economic viability for many organizations.

The support is good.

Positive

The implementation was completed by the Automation Anywhere team.

Automation Anywhere is expensive.

We also evaluated UiPath and Selenium, but we ultimately selected Automation Anywhere because they had more experience in this area, which gave us greater confidence that the project would be successful.

I would rate Automation Anywhere eight out of ten. Automation Anywhere is a versatile and powerful platform, but it exceeded our organization's budget.

Maintenance requires three or four team members because the target systems tend to change.

Automation Anywhere is used by our customers for automation support.

Developers can easily utilize Automation Anywhere. For individuals with no prior knowledge, there is a university website available for training, and I also provide assistance in training my customers.

Automation Anywhere has a short learning curve. It takes five days to train new users.

We have seen the benefits of Automation Anywhere right from the start.

Automation Anywhere ability to provide automation at scale is good.

Automation Anywhere can quickly and easily integrate with RPA bots, APIs, and business applications.

It has helped our organization increase automation consumption.

The dashboards are excellent.

The regional distribution in Turkey can be improved.

I have been using Automation Anywhere for six years.

We have two customers who use Automation Anywhere on the cloud and two customers who use it on-premises.

Automation Anywhere is highly stable.

Scaling Automation Anywhere on-premises is difficult, but in the cloud, it becomes easier.

The technical support team is extremely responsive.

Positive

The initial setup is straightforward. The deployment can be completed by one person within an hour.

The implementation is completed in-house.

The cost of Automation Anywhere is high in Turkey due to the weak economy.

I rate Automation Anywhere a ten out of ten. I recommend Automation Anywhere to others.

APIs are easy to connect, and I highly recommend integrating APIs over robot process automation.

Automation Anywhere is easy to maintain and update.

We maintain 50 bots, and each of them requires five minutes to install.

We use Automation Anywhere for our Finance department.

Automation Anywhere is cost-effective.

The ability of Automation Anywhere to provide automation at scale is quite good.

Automation Anywhere integrates well with APIs, RPA bots, and business applications.

Automation Anywhere has helped our organization increase its automation consumption by over 20 percent.

The customization feature should be made more user-friendly in order to enable the use of external reference components.

The technical support has room for improvement.

I have been using Automation Anywhere for three years.

Automation Anywhere is stable.

Automation Anywhere is hardly scalable.

We are a partner of Automation Anywhere and find the pricing to be reasonable. There is an additional cost for using OCR.

We evaluated UiPath, but the cost is higher compared to Automation Anywhere.

I give Automation Anywhere a nine out of ten.

Users of Automation Anywhere should possess programming skills. The learning curve for the solution is straightforward. Training for Automation Anywhere does not exceed two weeks.

If the solution is maintained by the business user, I believe that robot automation processes are better, as they do not require the same skill set.

We use Automation Anywhere in our Finance, Pricing, and Purchasing departments.

Automation Anywhere requires a significant amount of maintenance. The maintenance is performed by me and two of our business partners and requires approximately ten minutes of testing per day to ensure everything is running properly.

Our organization is planning to transition from using Automation Anywhere to Blue Prism Cloud due to our business requirements. I highly recommend Automation Anywhere to other users.

Automation Anywhere is a suitable solution for businesses.

I highly depend on the product for automation processes on most of our organization systems. 

It has been able to simplify most of the tasks and projects from the creation of bots that perform most duties. Our team members have focused on more productive duties that require human input leaving less operative duties to robots. 

Service delivery has improved and our customers are very happy since they can be served at faster speeds by robots. It has created a conducive working environment that has overseen our workforce team increasing production.

Automation Anywhere has led to faster growth in our organization. We have increased our sales volume and ensured that the current international threshold. We have created robots to undertake critical roles and left some duties under the labor force team. It has streamlined workflow infrastructure and sped things up in our company. The deployment cost of Automation Anywhere is relatively low when compared to other RPA platforms. It has secured our data and given us very effective cloud services. An increase in production has enabled our teams to focus more on quality and fulfilling customer demands.

The Robotic Process Automation tool is very powerful and most useful in our organization. It has enabled our system management teams to design robots that fit most programs. Cloud operation features are very convenient and have lead to faster deployment processes. It has created a conducive collaboration feature that has led to better teamwork among our team members. The creation of most applications in our company has been done from the programming interface and they have been very effective in running our business programs.

The current version is very effective and I have no recommendation for improvement. Since we deployed Automation Anywhere is has never failed in functionality. It has led to faster growth of our enterprise and lead to increased productivity. 

Automation of most services has led to faster service delivery and given our organization an opportunity to win over many customers. 

The next version could have more data storage capacity that can be customized to sustain different workloads. I am satisfied with most features overall and I am very proud of this Software.

I've used the solution for two years.

This platform has has highly increased performance across the entire organization. Production has increased leading to faster growth.

The customer support team has been very supportive since we deployed it.

Positive

I have not used a different solution.

The initial setup was straightforward.

We implemented through a vendor and they were very supportive and had a high level of experience.

It has contributed to a positive ROI.

The setup cost is relatively low and is affordable while offering a quick ROI. 

I explored other options, such as UiPath, but have settled on Automation Anywhere.

I primarily use Automation Anywhere for:

1. SAP Automation using DLL MetaBots.
2. Salesforce Automation using REST APIs.
3. Citrix Automation.
4. Teradata Automation.
5. Oracle Application Automation using MetaBots.
6. Automate Mainframe application.

Details: Salesforce Automation

Automating the salesforce application to create the case ID and update the chatter field accordingly using the API.

Through the Bot, we are processing the case number with all of the required operations and at last, changing the case status with the API.

Environment:

We are developing the Bot in the dev environment first, and later testing is performed in the UAT environment. If everything looks fine then we move it into production.

AA brings a lot of benefits for our organization in a number of different ways.

I could say that many of the Salesforce activities are now replaced by bots, like creating the case ID number, uploading the attachment in the Chatter feed object, and many more.

Earlier users were converting the unstructured data from the PDF into the structured format to process the task but now, this activity is replaced by IQ Bot. It reads the unstructured data from the PDF and processes the task smoothly. Basically, we are dealing more with the invoice PDF to read the unstructured data.

I believe everyone is aware of the Jira application, which is used for issue tracking and project management. Now, all the Jira activities are replaced by the bots. Whenever any user is logging any issue through Jira, the Bot automatically assigns the ticket to the respective individuals, which saves a lot of time. In a simple way, I can say the Bot has replaced our Jira monitoring team.

From my point of view, IQ Bot is the most valuable feature in AA. It is a type of cognitive bot designed to support, as well as learn from business users and enable them to experience the power of advanced artificial intelligence technologies. Integrated with the Automation Anywhere Enterprise RPA, the IQ Bot offers enterprise massive gains in productivity, as it includes competency in automating complex tasks involving unstructured data.

The REST API is also a very valuable feature in AA. Using this, we can automate the web application through the API and execute it in the background in a fraction of time.

MetaBot is also a valuable feature in AA. Using this, we can run the DLL of any application and also develop the process in offline mode. If there any minor changes in the screen then we can avail of the calibrate feature of MetaBot.

It would be great if there will be a built-in machine learning model available in the AA, so the developer can directly map it with their task and train the model accordingly. Training and testing the model can be achieved using these features.

I have been using the Automation Anywhere solution for the past five years.

Stability-wise, Automation Anywhere is excellent.

The scalability is excellent.

I have had an awesome experience with the service and technical support team.

I still remember that initially, there were four or five times where I had raised a support ticket. I got the optimal solution and each time, I received a positive and quick response from the technical support team. I really appreciate their patience and effort.

Fortunately, I have started my career in the RPA field, and that too with the Automation Anywhere tool.

The initial setup is average in terms of difficulty.

We implemented using an in-house team.

I feel the cost of licensing is very high for the A2019 version. There is nothing much to say about the setup cost.

I have been trained in Blue Prism as well, but I feel a more friendly environment in AA.

As of now, I am using the 11.3v of AA, and whatever improvement is required I believe it is already taken care of in the A2019 version.

We have started doing migration of bot in A2019 and have seen that many new features have been added in the latest version of AA. Nonetheless, I can say that AA can expand its features and functionalities in the Artificial Intelligence area.

Apart from licensing costs, I don't have any concerns. I would suggest everyone go with this product and avail all the features wisely.

Our primary use case is for building RPA automations on this platform to automate and execute business processes. There are various use cases implemented for various end-users by our firm and the environment infrastructure is complex and stretched across multiple systems. Financial processes such as journal posting, invoice processing, PO and non-PO order processing are automated with the help of Automation Anywhere across a spectrum of applications such as SAP, PeopleSoft, and many other financial applications and across various domains.

Business process automation has improved the efficiency and accuracy of processes and reduced manual efforts which can be utilized in value addition for the firm. Basically, when mechanical processes are automated with the help of the RPA platform Automation Anywhere, then users are able to reduce FTE hours spent on doing that work and instead can focus on driving the business growth and value addition to self and the firm. Automation Anywhere has been instrumental in helping our organization achieve this for our clients.

SAP GUI Integration commands are highly useful while working with SAP applications and facilitate easy use of the software. This feature has been recently incorporated within the software and we have been using it to interface with SAP systems in development as well as production. The Meta Bot feature is also highly useful where the Automation Anywhere platform is able to create scripts with inbuilt error handling capability and can perform the same function over and over without room for technical errors.

Excel functionalities, the macro interface can be improved in the next release of RPA platform Automation Anywhere. Functionalities such as maneuvering on the excel worksheets, increased capability to manipulate formulae, and other Excel functionalities will give Automation Anywhere and edge in the RPA platform category since most financial applications use a lot of Excel and macro sheets for their calculations and postings. This will not only help the developer in saving time to develop simple keystrokes but also make the final bot much more stable and robust. 

I have been using AA for two years.

It is very stable and robust with the latest version.

This solution is scalable.

We have had reasonable good experience with technical support team who regularly assist us with any product issues in a timely manner and professionally.

I have always been using Automation Anywhere.

Straightforward.

In-house.

This information is with project senior leadership.

Licensing is pretty straightforward with Automation Anywhere since creator licenses are unlimited and free if we select a certain package. Setup cost and pricing is also very reasonable which helped us in making all client projects economically viable

We evaluated options such as UiPath and Blue Prism.

Automation Anywhere has been useful to implement business solutions that were previously performed manually by the business Team.

We have been using it to automate applications such as Excel, PDF, Web applications, Windows applications, Outlook, Word documents, and more. Using it will help reduce the time and improve the efficiency of the project, and also to reduce FTE.

Our organization also uses IQ Bot and Metabot for projects that require cognitive capabilities. Also, the OCR extraction helps in reading data from PDF.

Automation Anywhere has helped customers to reduce the time and manual effort required in day to day business by automating multiple projects.

The features like IQ Bot and Metabot have helped our organization to gain business trust and provide a greater number of unique solutions to our clients for complex projects. Also, Automation Anywhere is very easy to learn and implement solutions by any developer. That gives organizations the power to automate complex and unique solutions to bring a change and drive to automation projects quickly.

Solutions which require cognitive abilities can easily be implemented using Automation Anywhere. It's great to have a tool that gives the power to automate ML/AI requirements. 

Also, the features like the terminal emulator and Active Directory that are provided by Automation Anywhere are great to implement solutions.

For improvements, I would like Automation Anywhere to add new default mail operation commands, which might help developers to automate Outlook solutions easily and effectively.

Similarly, some PDF commands can help developers to automate complex PDF automation projects and help developers to extract the PDF data more accurately and precisely. IQ Bot has some limitations that should be improved in future releases.

It would be great if the work items concept is improved; that would help the developers and support team.

The AI and ML features should be more fully explored in the future.

I have been using Automation Anywhere for one and a half years.

The stability is good.

Automation Anywhere's scalability is good. We are planning to use the cloud infrastructure for our project. We hope to implement projects with 100 and 200 bots in the upcoming days. 

Automation Anywhere is the best tool to scale up and increase the bots without facing many issues in the production environment. 

The customer service and the technical support team are doing good work. Whenever we face issues, the Automation Anywhere team helps and supports in resolving them.

Because of this, we have not faced many issues in the implementation of projects. I hope this continues into the future, as well.

I have also used the Blue Prism solution but it does not allow you to implement cognitive requirements. Because of this, we switched to Automation Anywhere to help clients build cognitive and AI solutions.

We had an expert team who helped with the installation and set up of the infrastructure, without any major issues. Hence, the initial setup didn't require much effort and was easier to implement.

We have implemented Automation Anywhere with the help of an expert team. 

We have saved around 90% of the time that would be required to perform tasks manually.

Now, with the implementation of the solutions, the clients are really happy to see that the time and the cost are being saved due to the automation of their projects, without any variations in the results.

The same results are being achieved in other automation projects using this product. Our company has also partnered with Automation Anywhere to deliver more solutions to different clients.

I hope other clients also get the same benefits that we have achieved in our project. In our project, we have reduced the manual effort by 90% and have also reduced the variations in results achieved using automation by 40%. I hope this percentage should increase over time so as to benefit the team more.