Automation Anywhere Reviews

We have used it for many projects and many different types of companies. For example, we have used it to solve problems that companies have with backups, as well as issues of integration with legacy systems. We also use it for human resources and suppliers.

With Automation Anywhere, we can digitize a process, optimize it, and reduce the cost and the time that process takes. It has also reduced failures in processes.

We have used it to increase automation by 100 percent.

The development tools are very good. It's very user-friendly and easy to develop and deploy with Automation Anywhere. Ordinary people, within a few weeks, can develop a bot using the tool. It's very easy for business users, who don't have technical skills, to use.

The learning curve is low. Within two months, non-technical people can be trained to use it.

Administration of the environment of the solution is also a valuable aspect. Scheduling the bots and the Control Room are very good.

Another element that is easy is the integration of RPA bots, APIs, business applications, and documents.

I have been using Automation Anywhere for four years.

It has good stability. It's a 10 out of 10.

The platform gives you an environment that you can easily scale within your company. The scalability is a nine out of 10.

Their technical support is good, but it could be better.

Positive

I have not used another RPA solution.

ROI is very good. We measure processes that we automate and calculate the reduced cost.

It's the best RPA tool, but the pricing could be improved.

Whether to use an API integration or an RPA solution depends on the use case. If there is a possibility of using an API integration, it could be better because the integration can be more secure. But if you have a legacy system where API integration is not possible you can use Automation Anywhere. It also depends on the expectations of the customer. Sometimes, the implementation via Automation Anywhere can be faster. If the customer doesn't have a lot of time and you need to deliver the solution, RPA could be the best solution.

And Automation Anywhere doesn't require any maintenance.

Automation Anywhere is one of the best tools on the market. It's a little expensive but if you implement it in your company, you should see return on investment.

Parts of Automation Anywhere (AA) that we are using include IQ BOT, RPA products, and a human in the loop attended Bots as well.

Automation Anywhere (AA) is useful for our customers.

Automation Anywhere IQ Bot is very strong in comparison to other vendors because Automation introduced this intelligent document processing product a long time ago, which is one of its unique features. 

When compared to UiPath and Blue Prism, the rest of the products are the same. They are distinct in comparison to the IQ Bot, but other than that, they share many of the same features as other products.

Automation Anywhere has a uniqueness with respect to the IQ Bot.

There is room for improvement; with the overall architecture as it is tightly coupled. Everything is coupled with the Control Room of the overall product architecture.

When I look at the UiPath product, where they have a mostly combined architecture and development environments. It should be more loosely coupled, but both products have advantages and disadvantages. 

The overall product in Automation Anywhere is good, but they need to improve a little bit on the overall architecture side.

Integrations should be included with the analytics platforms and third-party SAP, enterprise-level applications, as well as if there are any built-in connectors where you can connect with the ERPs to automate the required teams. 

There are ready-made connectors available, which will help to democratize automation across the enterprise with various customers across the globe.

They should include integration with not only analytics but also analytics and enterprise applications, as well as advanced AI/ML features. It's not just about the IdP; some AI/ML features should be available. Aside from computer vision, NLP, NLU, and NLG, as well as a variety of other advanced features, should be included.

I have been working with Automation Anywhere (AA) for six years.

For the last two years, Automation Anywhere (AA) has been deployed on the cloud, and prior to that, it was on-premises.

There are several versions of Automation Anywhere. They have version 11, as well as Automation 360 and Enterprise 360.

Version 11 is considered stable. You will also notice that Automation 360 is attempting to stabilize the overall product.

The scalability of Automation Anywhere's cloud version is excellent, but the on-premise version is a waste of time and money.

I'm familiar with both Automation Anywhere (AA) and UiPath.

Initial setup, after cloud, is fine. It was complicated earlier, but it's fine now. When you sign up for a cloud subscription, then it's plug and play, but it's a little more complicated in the case of on-premises.

I compared Automation Anywhere to UiPath and Blue Prism.

We are resale local partners.

I would rate Automation Anywhere (AA) an eight out of ten.

We used AA for all of our healthcare clients for multiple use cases. We have automated most manual steps of Claim Adjudication, Claim Pre-Work Validation, Overpayment Recovery, Triaging, Quoting Census, etc.

In the front office side, we have automated Provider Calls as attended solution which helps Agents to take calls hassle-free while Bots gather the required information from multiple applications. We have automated KFI process where AA OCR identifies the CMS1500 form run it through IQ BOT and further post it on the target application.  

By automating most of our LOB's on the healthcare side and putting it on production, we have saved millions of dollars and were also able to achieve FTE benefits. It has improved our quality, AHT, and was also able to achieve target TAT and SLA. 

We have successfully processed 10 million claims through unattended BOTs. We also saw significant improvement in Agent performance for provider calls where we deployed attended Bots. Overall, Automation Anywhere has been great for us and helped us in generating revenue as well. We had recognized by Automation Anywhere as Innovation Partner of the Year - 2020 in Payer Segment which helps us in selling our solutions to new healthcare clients.   

There are many features of Automation Anywhere that were found to be most valuable like WLM, PDF integration, Advanced Excel Commands, Terminal Emulator and its commands, Interactive Forms building features of A2019 which helped us in developing UI for our front office automation and integrate it with multiple rest APIs. The new features which were introduced in A2019 like Data Table, custom DLL, IBM Watson Speech to Text, IQ BOT, Document Extractor has been impressive. The option to use the Python Script has been very helpful.

We noticed slowness in a few of the commands like Object Cloning, Web Recorders, etc. on which Automation Anywhere can work to make it more robust. There are improvements required in the WLM solution provided by AA, which can make it a more robust queuing system and the system should retry by itself in case of failure due to system error. There should be the option of selecting credentials by passing variables and not just limit it to selection. Retry mechanism should be included in Enterprise 11.x version which helps developers to reduce the number of lines of code.

I have been using AA for 4.5 years.

Whatever product they launch they make sure that it is 99.9% stable. The stability of this solution is pretty high.

It is scalable for sure and has the capability of becoming the world's number one RPA tool.

It was nice interacting with CS/tech support. Most of the time they resolves issues within 24 hours.

Before AA, we tried a few other RPA tools but those have few challenges in terms of security and interaction feasibility after the AA worked for us nicely.

The initial setup is straightforward and does not necessarily requires technical knowledge.

In our case it was both. The level of expertise was 9 out of 10

We saved millions of dollars and had FTE benefits.

The licensing model and cost are very impressive. Now, you do not have to worry about infra setup cost like Server, Database as it comes free of cost with the A2019 cloud version.

We evaluated BP, UiPath, Pega,  etc.

One word for Automation Anywhere keeps shining and helps your customers/partners to automate & gain more.

The primary use of this tool is to automate the business process end to end for different finance towers. We have automated the following processes end to end with the help of Automation Anywhere:

R2R: In the R2R tower we have automated the process of uploading the backup files in SAP.

Manually it took around 7 working days to upload 10k documents to SAP.

With the help of Automation Anywhere, we are able to upload 10k documents in 1 4 working hours which is a great achievement for us.

We managed to save 5 FTE by automating this business process.

• Automation Anywhere has helped my organization to automate the complex process which usually takes 7-8 FTE and lots of human effort in repetitive tasks/processes.
• We have developed a bot that would automate the process of calculating the KPI of a P2P finance tower which would usually take 8 hours for each FTE to present the KPI.
• The bot takes usually 2-3 hours to represent the KPI across all regions for the P2P tower.
• The benefits are so great that the organization is saving the effort of 7 FTE from this project.
  

The following features are best in the Automation Anywhere tool:

Automation Anywhere offers the capability of integrating the DLL files with meta bot and hence the developer can use DLL files to connect to applications likes Outlook, SAP, etc.

Automation Anywhere offers the best tool in the market for extracting information from PDF and is called IQ bot. IQ bot is built on machine learning and natural language processing. It helps users to create layouts for the pdf and then process the similar format pdf in one go.

Automation Anywhere is the best automating tool on the market and it's very difficult for me to think to suggest something to improve the tool.

Here are my few suggestions:

Automation Anywhere can include database commands like insert row, bold row, etc commands in 11.x

They can also include features like API integration features in the command panel.

They should create a standard framework like re framework in Ui Path.

As it enhances the capability of the developer to create an automation project.

I have been using the Automation Anywhere tool for more than 2.5 years.

We use Automation Anywhere to automate business processes for better accuracy, time reduction, and scalability. An Automation Anywhere bot can work for 24 hrs. I worked for KYC Reconciliation processes in Automation Anywhere which consists of data extraction from PDF with the help of IQ Bot and extracted information entered into companies web portals. In the process, clients give us invoices through the mail and te bot identifies mail with specific subjects, downloads invoices, uploads invoices to IQ bot, and downloads CSVs to specific folders, and validate CSVs and upload CDVs to the web portal.

Automation Anywhere improved our organization's growth with prior usage of Automation Anywhere for repetitive tasks like data entry in the web portal and data extraction from the PDF with the help of IQ Bot. I've been working with Automation Anywhere for the last year. I've worked on two versions of Automation Anywhere i.e.V11.3 and A2019. One thing that I like the most about Automation Anywhere V11.3 is that you don't need any programming knowledge to develop the bot, so a non-technical person can also easily understand the process and can create the same.

Automation Anywhere has lots of features, some of them are accuracy increases, time consumption reduced, scalability. Automation Anywhere does not require a strong knowledge of programming languages. The dashboard is user-friendly. In A2019 of Automation Anywhere we can run a python script. The accuracy of the IQ Bot has been improved in Automation Anywhere. The new concept of the control room in A2019 is more impressive than older versions of Automation Anywhere.

Automation Anywhere has lots of good features. It does not require improvement. 

I would like if the IQ Bot could read hand-written documents, otherwise, Automation Anywhere is fabulous to work or develop processes for customers. Automation Anywhere has a user-friendly UI to work with so that any non-technical person can easily understand the process workflow. The accuracy of the IQ bot in the new version has been increased. We can make validations to fields in IQ Bot with Python scripts.

I've been using Automation Anywhere for a year.

Automation Anywhere gives us a stable developed process. We can run a bot without any human interaction. I found it to be stable.

One of the features of Automation Anywhere is scalability. We can scale our developed bot at any particular time and increase accuracy.

If any error occurred during developing a process you can ask for help from Automation Anywhere support team. The support team of Automation Anywhere is pretty good.

I didn't use any other software for developing processes to automate other than Automation Anywhere. From the beginning, I've been using this tool to automate.

Automation anywhere is very easy to set up. We have to download the product from the Automation Anywhere website and run it. We can set up the file in two ways either in Express mode or custom mode.

Our team developed a process for clients.

I'm working as RPA developer so don't have any idea about the ROI.

I'm an RPA developer, so I don't have any idea about the cost or pricing but the licenses for developers and runner IQ Bot are pretty good.

I haven't used or evaluated other options for developing the process.

Automation anywhere going great with its improvements.

We have used AA for multiple applications that were to be automated. We're interfacing a lot with Excel, scanned PDFs, image files, databases, file folders, text files, CSVs, and web applications. It's hard to pin down one. The tool can interact with SAP and Oracle which helps us automate the application faster. Mainframes can be automated and Citrix applications can be automated. 

We use it to automate all kinds of business processes. The primary use case is the RPA platform, even though they have the cognitive platform and the analytics platform. We use it for so many different things it's hard to focus on one. Now AIML is also incorporated which is a current requirement and an added benefit.

Data that was in scanned PDF format could not be extracted, but the IQ Bot feature has made it simpler. It's also easy to use and deploy. It is faster and the new features in A2019 are better than the previous versions of AA 11. Currently, new features like the Data Table have been added which helps in multiple forms. 

As it's now completely web-based it can be accessed from anywhere. As AIML is also incorporated where the machine learns by itself it helps in data accuracy and training time for the BOT. Time-saving is achieved and resources can be utilized for some human judgment work.

IQ Bot is very helpful as it is easy to learn and implement and the data output accuracy is almost 90%. Over time, the BOT learns from the validation which is an added advantage. Whatever I was thinking for version 11.3, it's being implemented in A2019. The incorporation of Python scripts is also implemented which will be easier for validations. The forms feature in A2019 is useful which can be used for voice processing where only input will be provided and BOT can perform the backend activity and get real-time data instead of Agents searching for the details.

In A2019 the dependencies that are being downloaded take a longer time that should be reduced. Migration utility should be provided so we can easily migrate from lower versions to higher versions. 

I would like to have reading from a handwritten text, which they are bringing in the next version. That will be a good thing. Some things that I do not see as of today are interactive chat or video interface. These are things that I will look for in the future. I saw something like image recognition, but something like a video or voice recognition is something that I'm looking for in the Automation Anywhere platform as an end-user.

I have been using Automation Anywhere for three years. 

The scalability really depends on how much RAM and how much network bandwidth we can do, how many servers we can apply. From the scalability standpoint, I don't think there will be any issues except for the increased costs.

It's good sometimes. Sometimes it takes time.

I have used different solutions. I switched mainly as A2019 is now web-based so desktop dependency is removed. IQ Bot is easier to use and learn for images and scanned documents.

Setup is straightforward.

In-house.

Cost-wise, it should be reduced.

Document Understanding and Abbyy Flexicapture.

Overall its good solution.

The product is used to automate mundane and repetitive business processes and in turn, increase process accuracy and headcount benefit.

The primary area this tool focuses on is automation in RPA. Service-based companies use this tool to provide automation services to organizations who would want to go on a digital journey to cut their expenses, or to organizations who focus on helping their employees get rid of mundane tasks and provide them more efficient and oriented tasks.

Digital implementation would be the primary focus.

Automation Anywhere has transformed the financial/healthcare/automobile sectors to a great extent by automating backend office work. It also automates parts of frontend office work, as well, using attended automation capabilities.

Automation Anywhere's product strategy has helped service firms get a very good client base and has increased their service capabilities. The product has a very good roadmap and a very good customer base, and this would help service providers to get a lot of customers in the market.

The most valuable feature would be ingesting data into third-party applications through seamless technology. Be it a Windows application, a web application, or a legacy tool, Automation Anywhere is able to achieve automation on these technologies seamlessly.

Another interesting feature would be the ability to massage and clean data and perform some sort of data analytics using the data, this would be very helpful when Excel-based automations are performed and the user needs to spend very little time now to verify the results.

The cloud version has been enhanced to a very great extent by being completely built from scratch and using a different technology stack altogether. The idea of going on-cloud is a very good option as it does reduce the effort for the infrastructure team to set up the environment, and this would be very helpful for the development team to seamlessly build things and deploy them.

Going on-cloud comes with security hiccups and concerns. The product team has managed to go both on-premise or off-premise, as per comfortability, but the cloud version has more concerns.

We have been using Automation Anywhere for more than two years.

Highly stable with HADR.

It can be scaled to a very large extent.

The technical support is good.

We did not use a different solution prior to this one.

The initial setup is of medium complexity.

In terms of pricing, this is a good product.

We evaluated both UiPath and Blue Prism.

The primary use case depends on SAP and Excel platforms, where we automated repetitive tasks. Also, we automated the Tableau server using this.

We use SQL DB for storing logs. We have been using it for one year for our client. The support also is great. If we are stuck, the Automation Anywhere team comes to the rescue. I have worked on other RPA tools but this is more logical and easy to use. The flows and the commands can be easily learned by a beginner as coding knowledge is not needed.

It has helped us a great extent as we are part of the service and basically provide clients with automation solutions for their manual and repetitive tasks. We have done automation on SAP, Excels, web applications, Outlook, and many more application platforms. 

It is JAVA based so it is easy to use and user-friendly. Now comes the support part, where the use cases are deployed and hyper care is given to the bot. It is easy to schedule an easy process of deployment too. The credentials are stored safely.

Mostly the Metabots function and Excel as DB function are of great help as we can connect to SAP and work on that easily. Excel as DB helps us to perform operations on it even when huge amounts of data are on it. 

The control room is the best part as everything can be seen and controlled from there, scheduling storing of credentials, and much more. I have used PDF extraction and other tools where data needs to be extracted and it works great at that part. I highly recommended this tool for automation.

Already the new version is out, which has cognitive abilities. The bot learning skills are there, which helps to train the bot. AA has done a great job by bringing compatibility with IBM Watson and many other AI interfaces. If some more functions we can get related to other web applications will be a great help. At some places, the if-else statements become so confusing so, at that place, they can change the UI for better understanding. Apart from this I liked this tool and would like to continue working on this.

I have been using Automation Anywhere for one year. 

It is quite a stable platform based on Java.

It is highly scalable.

We once had an issue with the SAP meta bot, where the click was not working so the tech support team helped find the issue and then changed the code so that the issue does not come back. 

We had a resolution issue, where the bot was unable to find the screens. They also helped us with that.

I used Automic but switched because it was not much compatible with other applications. Also, it was more of coding which made it a complex tool to work upon.

The vendor team is great, we have reached out for many issues and they responded well.

Setup cost is a bit okay, but once it is up, it can give a great amount of ROI.

This tool is a good platform for automation.