Automation Anywhere Reviews

We have used Automation Anywhere in SAP Automation, Billing Block release, sales office creation, generating reports, and daily monitoring activities.

Regarding business flexibility and scalability, once a series of instructions are given to a software bot, as many bots as required can be quickly deployed to perform the process. This includes processes of any complexity, thereby increasing scalability and flexibility overall.

It has helped our organization in many ways, starting with reducing manual efforts.

We have automated reports and daily monitoring tasks. Our team and client were impressed.

We have also automated monotonous tasks. It increased the speed of our work, making us more efficient.

The most valuable features are Screen Recordings, Smart Recordings, Task Bots, and IQ Bot. I was really impressed with how MetaBots work. I really like Screen Recording because it is used to record a task or a series of actions. It was running an automated process on the same computer that was recorded.

Web Recorder is an awesome option. The way it automates processes (tasks) that involve a web application or a browser, is very good.

Image Recognition is also an important feature. It checks for an existing image within another image. It is a beautiful feature, as it specifies the minimum percentage match for the image captured.

We can quickly and effectively drag and drop commands, which is helpful. It has a clean and friendly interface.

It is easy to integrate with other systems and it plays nice with them. Users are able to create automated processes that utilize all of the lines of the business system, without a single group.

Had we had access to the RPA bots in advance, we would have practiced before fully implementing. This is something that should be changed in the future.

We have been using Automation Anywhere for two months.

Stability-wise, Automation Anywhere is good.

The scalability is excellent.

A software Bot can cost one third the price of an offshore FTE and as little as one fifth the price of an onshore FTE.

Basically, to be frank, most of the features are awesome. Of course, we were able to understand it easily because it was neatly explained.

We have excellent business benefits and it also supports SAP, Oracle, Java Applications, Mainframe/Terminals, Unix, Email Applications, Window Applications, Legacy Applications, Google, etc.

The best thing is that the platform can be used to automate any applications.

The primary use case was related to automating a daily job, which involves a lot of manual effort and was error-prone. We did involve RPA to automate the job and also have a pretty useful notification system in place too.

We had a requirement of pulling in data from a location, dumping it all into some spreadsheets, and then applying logic. Once that is complete, the distribution also needs to be controlled, and we have achieved all of this by implementing RPA.

There are also use cases for us where it is still a work in progress, including tasks in finance/accounting, and HR as well.

AA has helped our organization to improve productivity with less manual dependence. It has come up with certain paradigms in RPA that largely reduce human efforts.

The use case that is mentioned above had a dependency on three FTE on a daily basis to process data for us, and implementing RPA has helped us save this effort. 

There have been processes that were tedious and had dependencies on resources, as well as being error-prone. The involvement of AA has reduced problems to a considerable extent.

RPA is a feature that really helped eliminate errors during the execution of structured business processes. In particular, with our requirements, we have seen reduced dependency on the workforce and we had proper execution of our business process.

It has also opened doors for an intelligent notification system as well, with the help of which, we are getting the proper input from the different stages of our program.

Cognitive Automation helps by self-improving, using AI and ML for complex data.

Altogether, these important features help to form the organization as a digital force.

The product should improve on Voice Recognition and IoT pretty soon, as this is the next big thing in and I would like to see this upgraded in the next release.

This is the age of Voice Recognition where systems like Alexa and Cortana are ruling. I would love to see certain features for these.

In addition to this, there should also be a community version that will be able to provide support without a cost. This will make sure that the outreach for Automation Anywhere would increase up to a considerable extent.

I have been using the solution for approximately one year.

The solution is quite stable. I have used it for features like RPA and cognitive intelligence and didn't find any instability.

This is certainly scalable and the support is quite good too.

They have pretty decent customer service support. I had reached out a couple of times and I found them decent and knowledgeable. In addition, they have a good SLA too.

Other than evaluating UiPath, I have not used a different RPA solution.

The ROI is pretty good. I have used it in one of my use cases where I have a dependency on three FTE, and I was able to reduce it by a considerable margin.

UiPath was the option that I was evaluating but ended up choosing Automation Anywhere.

We have use cases that include cognitive as well as non cognitive requirements. IQ Bot is widely used across all the use cases. We are also looking forward to make use of the Excel ribbon and AARI framework. 

One of our use case needs is to extract data from KYC documents and then do the validations to submits the rejection reason.

Another use case is to read customer information for FD booking and validate the customer data with the system's data and book the FD in the specified amount of time.

Similarly we have around 12 use cases for the development/UAT.

AA has improved our organization in a positive manner. It has increased the productivity of our clients and reduced manual, hectic work.

It has reduced the labor work and reduced the prone to error situations because of automation.

AA has helped the client with cognitive capability which has increased the number of use cases for automation.

It has increased the client's confidence in depending on bots and reduce the workforce.

ROI for clients has increased and productivity has also increased effectively because of AA.

The recorder feature for front end automation and email packages is the most valuable feature as it has more features and it makes the email server related tasks easier and more independent on the email client. Integration of VB, python, and java scripts help us to make our code more reliable. Excel basic and excel advanced package with increased features help us to easily automate the Excel related tasks.

PDF package is also valuable for PDF to image conversion, encryption, decryption, and merging.

OCR package is also valuable as it helps to read the contents of Image.

The inclusion of word packages would help us to extract data from Word and automate word-related activities easily.

PDF package should have the Read from PDF option. Now we need to convert the word to PDF and then extract data.

The quick mapping between the parent and child bot variables should be available.

Different tasks should be visible at the same time. Now we need to open different browser tabs to view multiple codes at the same time.

A2019 has more features than the v11 version but some mentioned that user-friendly features should be enabled.

I have been using AA for two years. 

A2019 is less stable than the previous versions. But hope that it will get stabilized soon.

AA provides 24/7 support and with the effective ticketing tool, issues are addressed at the earliest.

We did not use any different solution for automation previously.

The initial setup was straightforward, we had all the pre-requisites in place.

We implemented this through an in-house team.

ROI has increased than earlier in much higher percentage.

I don't have much idea on this, as I am an RPA developer. I would suggest talking to a sales person about this.

We had completed the training for UiPath and AntWorks as well. But we are using AA effectively.

Our primary use case is for building RPA automations on this platform to automate and execute business processes. There are various use cases implemented for various end-users by our firm and the environment infrastructure is complex and stretched across multiple systems. Financial processes such as journal posting, invoice processing, PO and non-PO order processing are automated with the help of Automation Anywhere across a spectrum of applications such as SAP, PeopleSoft, and many other financial applications and across various domains.

Business process automation has improved the efficiency and accuracy of processes and reduced manual efforts which can be utilized in value addition for the firm. Basically, when mechanical processes are automated with the help of the RPA platform Automation Anywhere, then users are able to reduce FTE hours spent on doing that work and instead can focus on driving the business growth and value addition to self and the firm. Automation Anywhere has been instrumental in helping our organization achieve this for our clients.

SAP GUI Integration commands are highly useful while working with SAP applications and facilitate easy use of the software. This feature has been recently incorporated within the software and we have been using it to interface with SAP systems in development as well as production. The Meta Bot feature is also highly useful where the Automation Anywhere platform is able to create scripts with inbuilt error handling capability and can perform the same function over and over without room for technical errors.

Excel functionalities, the macro interface can be improved in the next release of RPA platform Automation Anywhere. Functionalities such as maneuvering on the excel worksheets, increased capability to manipulate formulae, and other Excel functionalities will give Automation Anywhere and edge in the RPA platform category since most financial applications use a lot of Excel and macro sheets for their calculations and postings. This will not only help the developer in saving time to develop simple keystrokes but also make the final bot much more stable and robust. 

I have been using AA for two years.

It is very stable and robust with the latest version.

This solution is scalable.

We have had reasonable good experience with technical support team who regularly assist us with any product issues in a timely manner and professionally.

I have always been using Automation Anywhere.

Straightforward.

In-house.

This information is with project senior leadership.

Licensing is pretty straightforward with Automation Anywhere since creator licenses are unlimited and free if we select a certain package. Setup cost and pricing is also very reasonable which helped us in making all client projects economically viable

We evaluated options such as UiPath and Blue Prism.

Our primary use case is for automated digital invoice signature validation. The bot is designed to create a successful or rejection incident in ServiceNow based on validation output, and then uploads the email attachments received in Outlook for that particular invoice to respective SFTP folders.

Validating 1000 invoices manually takes weeks of time using five FTEs. By implementing the Automation Anywhere robot, we have reduced the FTE count and it was able to process 800 invoices per day with 100% accuracy. The increased efficiency totally justifies the name Automation, as with a single click, it does five FTE work in a single day.

The most valuable features are the Secure Credential Vault, Email automation, and the REST API. These commands have reduced the number of lines of code.

The script/task command has helped with modularization.

The REST API could be improved.

We have been using Automation Anywhere for 15 months.

We primarily use Automation Anywhere to automate Windows applications and Web applications. Both of these are easily automatable with the advanced Automation Anywhere commands, which are user-friendly and easy to use in the Financial & Banking services industry.

It can be used to automate the PDF processes, Microsoft Word, as well as Excel. Without manual intervention, the bot can make its own decisions based on the business rules, and its timely actions make the bot to run smoothly. This saves the users' time and compared to manual processes, the bot reduces the effort and time, with it safely run from the control room.

Automation Anywhere has brought fantastic changes in the process workflows, by automating the maximum number of processes with end-to-end solutions, some of them with 80% of the complete process.

We're able to automate most of the tasks with ease and in less time. We can test seamlessly, before delivering the end product, and once the bots are live it is very easy to maintain.

AA commands are tremendous in obtaining the object properties dynamically once it is captured, and we can select the required properties from the automatically generated ones.

The Object Cloning command is the most useful feature. Through the use of this command, between 30% and 40% of the process automation is complete.

The Excel commands are useful for fetching the cell values and then running specific commands. With this feature, we can invoke the existing macros wherever it is required and once it generates the outputs, the results can also be used for further decision making. This helps the process to run uninterrupted and avoids manual intervention.

We have observed that AA gets locked sometimes. After being used for hours with the same bot, while still using the Run Window command and having it in an open state, the users received a prompt to log back into the control room. This is not correct, leading the bot to fail at certain times.

In the next release, once the bot is triggered, the system should always recognize the active state and not prompt the user to log in again before the bot finishes all of its tasks.

We have been using Automation Anywhere for more than three years.

It has high scalability and can fit into any organizational environment.

Always, we receive prompt and very good service from the AA Technical support team.

Prior to using AA, we used Macros to automate certain processes, but we were only able to automate 50% of the entire end to end solution. This is because of its lack of consistency to when interacting with the web-based and Windows applications.

Automation Anywhere has excellent features that resolve all of the above problems.

The initial setup is very user-friendly, making it easy to install and ready to use software.

We implemented in-house by following business guidelines.

We've delivered approximately 150+ bots and saved about 200 FTEs worth of time per annum. 

Regarding the price, licensing, and maintenance, Automation Anywhere provides its customers with its best and affordable value.

We did not evaluate other RPA solutions.

I would suggest that if you offer RPA services then you should advertise it well because it will take you further.

I automated an application launched through the Citrix environment. The application was running on the SIT environment. Our application was a legacy desktop telecom domain application that runs on a Citrix environment. It was a very difficult task to automate our legacy application and we have seen only one tool which was able to successfully implement the automation. I have come to know about the AA tool and wanted to try this tool. And we are successfully able to automate a few of our flows with high accuracy and we have since then used AA for some of our functional executions on our legacy desktop application.

I have also implemented AA for the business process of logging into the work machine, opening remote desktop, and triggering some jobs during odd times. We have also made use of AA to keep our remote desktops active so that they do not get logged out and become a hurdle for our tasks during non-office hours.

After using AA for some of the flows, we identified that the execution time was reduced by 70% when compared to the other automation tool that we have been using for 8 years. As we didn't find any other tool that supports our legacy application automation, we have been using the existing one for the past 8 years. But once we tried with AA, our POC was successful and we are able to automate some of our flows and execute them. We have been saving huge man-hours by using AA. AA has made us to implement a new automation tool for the testing of our legacy application.

Automation Anywhere provides the best application to use for RPA and other automation requirements. It's very easy to use and easy to understand. It's UI(user interface) is user-friendly and easily understood by users, it is very easy to install Automation Anywhere. Simply click on next to install. It is easy to develop a bot, and no coding knowledge is required to develop. 

AA has another feature BOT STORE which contains pre-built bots for most commonly used applications like sap, oracle, etc and last but not least IQ bot features which are used to extract unstructured or semi-structure data from pdf, images, emails, etc. Automation Anywhere also provides a dashboard so you can check your bot details like bot accuracy, bot failure details, and ratio, etc. It helps to find errors. It also provides error handling commands so if you know the bot may get any error so you can handle it.

Configuring A2019 and using it is getting a little difficult because of frequent errors of compatibility. It is not so user friendly like the enterprise desktop version. Sometimes the A2019 platform takes too much time in the pre-processing and deployment process which is too time consuming and to solve this we need to restart the services and also sometimes need to restart our machines. This is extra overhead. AA-client is too heavy software. AA-client should support multiple languages. Sometimes the client software needs to login, again and again, every hour and so.

Advanced Machine Learning and AI features with visualization capabilities should be included in the tool so that the product can offer many new use cases and 

I have been using Automation Anywhere for 1 year and 6 months.

The bots automated were very stable and was not needed a lot of maintaining effort.

The solutions were easy to implement across many machines and using the cloud to run the bots on remote machines was a great feature.

We have been using a different solution and finding an alternative tool to help improve productivity. After the AA solution worked for us, we have been using both solutions to improve productivity even more.

It was completely easy and we didn't face any issues in setting up the software for the first time.

We implemented the bot through in-house team.

We have evaluated Tricentis TOSCA and we couldn't be able to automate our legacy application flows with it.

My primary use case is the automation of manual tasks involved in Order to Cash and Procure to Pay.

During the digital transformation of a company, the number of internal portals and applications increases leading to an increased number of data silos.

TCPL has successfully implemented a bot to synchronize data flow (including document files viz. docs, pdfs, images) between its in-house developed install portal and Microsoft Navision ERP.

TCPL has automated the AWB tracking of all outbound shipments to get latest updates on all our shipment movements, take timely corrective measures to ensure our customers receive shipments on time. This helps in ensuring timely order deliveries which results in higher customer satisfaction and lower DSO as we can collect on time only if we deliver on time.

Other bots are:

Vendor Invoice Processing and Data Entry

Accounts Receivables Data Entry

• AA RPA has drastically reduced speed of execution and thus turn around time of processes, ensuring all service level agreements are met and our customers get a great experience.
• Savings of fives Full-time Equivalent or 160 manhours.
• Lower Daily Sales Outstanding as we now meet SLAs and can collect all payments in time.
• Reduction in errors as bots never do wrong calculations or get distracted
• Higher Employee productivity as they are now free from the repetitive mundane work
• Important financial decisions based on updated and accurate information in-hand.

I find the graphic user interface and ease of usability to be the most valuable feature.

The wide range of functions and drag and drop workflow designer makes it easy to learn and work on, for both developers and business users. Being completely web-based makes it even easier and more comfortable to work on, for everyone. From a personal experience, I could learn and start building RPA bots using automation anywhere community edition in less than one month due to the good quality training material available at AA university and the use of usability.

Though IQ Bot is the most powerful and effective cognitive OCR platform for data extraction in the market, still, there is a lot of scope for improvement as there are a lot of non-standard documents which do not give a high straight-through processing rate and accuracy.

Additional features to be included in the next release should be the option to develop basic web portals through which business users can view and run required bots on demand. Secondly, some features of BPM should also be included in the RPA platform itself so that business workflows can be defined and automated easily.

I have been using AA for eight months.