Automation Anywhere Reviews

Our primary use case is for the automation of output reports in Excel.

It improved the task performance at a team level and improved productivity.

MetaBot is one of the most useful features. 

It should be easier to use.

I have been using AA for five months.

Automation Anywhere is one of the simplest RPA tools!

We primarily use it for data scraping from PDFs. AA has helped me to get the data from scanned PDFs with a higher accuracy rate, automating multiple formats, and maintaining its data in Excel format.

In this scenario, the user emails a PDF to the Bot email ID, the Bot downloads the attachment & scraps the data from it. As per the format, the data is pulled and maintained in Excel, in a standard format. The Excel file is then emailed back to the respective user.

When anybody talks about Robotic Process Automation, Automation Anywhere is the first thing that comes to my mind. Automation Anywhere is one of the simplest Robotic Process Automation Tools.

Its drag and drop feature is the best because there is no hard coding required. Even if a person is not from a coding background, they can easily learn and get their hands on this tool quickly. There are a lot of learning resources provided by Automation Anywhere University and AA provides certifications too.

Using AA has helped to reduce time & human error.

Object Cloning is the most valuable feature I have found for automating a website or a process that includes multiple mouse clicks. This is something that can easily be done using the Object Cloning command.

Object Cloning can also be used to get the DOMXPath inner text of a specific object. It also helps to automate the dropdown menus and in selecting the desired value from them. It is fun to use and if used with proper technique, a user can automate a website or portal with 100% accuracy.

The OCR can be a little better because sometimes while scrapping, it leads to data loss.

In the future, more commands for automating SAP should be included.

We have been using Automation Anywhere for two years. 

Stability totally depends on the power of your coding level. In general, AA is highly stable.

AA has high scalability.

Technical support from AA is excellent!

The AA support team is just Awesome. Any query or issues we face while using it can be brought to their notice by raising a ticket. They will coordinate with the user until the issue is resolved and without much delay. Automation Anywhere provides the best service.

We did not use another RPA solution prior to this one.

The initial setup was straightforward.

Our in-house team is responsible for deployment and maintenance.

The pricing is a bit higher.

We evaluated UiPath before choosing AA.

Choose Automation Anywhere over other RPA Tools for better service & accuracy.

I am using it with my work on our disaster recovery process. It has been performing well, so far.

It is easy and simple to use with its drag and drop functionality.

The bot creation is easy, as you automate the steps exactly as you perform them.

The product is still lacking some features. However, I know that Automation Anywhere is continually improving it.

The stability is alright. I have had a couple of crashes and issues. Overall, it does seem pretty stable. 

The initial setup was straightforward.

We are measuring our ROI through time savings. We haven't done metrics for money yet.

This solution is a more robust, better product than the other solutions that we evaluated.

It is a great solution. We have had a lot of business users come in and use it, being successful with it.

We have used some of the IQ Bots, but we haven't used them too extensively.

We save about three hours a week using this solution.

We are running the Control Room and the Bot Runners.

Currently, we have two processes in production, and another three are currently under development. Those in the development stage are running efficiently, but there are bugs here and there. Even for the processes that are in production, we have constant involvement, where we bring them back for more development and then return them to the production environment.

Our primary use case has to do with automating payment tasks. We process about thirty-five hundred invoices per month, which is a substantial amount. At the moment, we process about fifteen hundred, and our goal with automation is to reach thirty-five hundred.

At the moment, about twenty-five percent of the volume is covered by the RPS side of things. The rest of the work is done by hand, and our goal is to reach seventy-five percent by the end of this year.

This solution has allowed us to reduce our idle time by about thirty percent.

In terms of FTEs, we have cut approximately three, and hour goal is to cut fifteen by the end of this year.

The IQ Bot is very impressive to us. We have tried several tools in the industry, and we have not been able to automate to the same level as provided by this solution.

The stability of this solution depends on the processes, but I think that there is room for improvement in this regard. We are using Microsoft Dynamics, and it would help if they had a set of standard development specifications for each of these solutions. 

We are having some challenges when it comes to stability. Things have kept stable for three to four months at the moment, but we are still working on stabilizing the bots. We are hoping to have everything stabilized within the next few months.

The scalability of this solution is very good. We have operations on the other side of the world, such as South East Asia, so we tend to have different languages. The IQ Bot is able to read these languages, which will help us to expand into other regions, as well.

I have dealt with technical support for this solution and they are one of the best, I would say. Their response time is very fast and the knowledge that the tech team has is impeccable. All of the issues that we have raised were solved within a day and this has been very helpful for us.

The initial setup of this solution was sort of complex for us. We are at the initial state of it, and it is quite challenging because we didn't know what the technology was all about. Each and every day we learn new things, where it is not the same thing that we had learned before and already implemented.

We partnered with a consultant from a company in Sri Lanka and they are assisting us with the implementation. This includes development and scaling. We give them the strategic plan according to what we want, then they evaluate the process and let us know the architecture. We may also get involved with the architecture in cases where they might not have the in-depth knowledge of our systems.

Our long term plan is to have a COE where we will have our in-house developers. This will help in development, as well as post-production.

We have not yet seen ROI, but our estimation is that it will occur within three years. We have made a huge investment in this solution.

The bugs that we have had are generally not because of the product. We have had one product bug, and it has already been taken care of, although it is not released yet. It will be included with the next release of the solution.

The bug is related to popups, where those commands are issued but we cannot give them in the development stage. It is a major drawback in our process. Because of this, certain processes have a two to three-minute delay, and that's a major impact on one of our processes. It does have something to do with a third-party application for which nobody has applied an automation tool. I wouldn't say that it is a major bug, but it should be rectified in the future.

We are now looking at the AI side of this solution, and have started using the IQ Bot.

My advice for anybody who is implementing this solution is to invest small and see, rather than going for a bigger investment all to once. See the ROI and then evaluate again. We had issues with the business users because they were not confident enough to use the Bots. At that time, they were much more comfortable using the hands-on, manual approach. Try one use case and then expand.

I have not evaluated all of the features so my rating might be higher when I do.

Compared to other products, I would rate this solution an eight out of ten.

As a developer, I improve our company processes through automation.

The company has been working with the solution for two years. In my area, we have approximately five bots running.

It interacts well with other software tools. Other automation tools have trouble with integration. 

The tool provides everything that we need to design a task. It is a complete tool.

The tool is user-friendly and easy to use. It is easy to understand how to automate a task.

The bot creation process is easy, manageable, and everything is well-organized for a developer. Everything is centralized.

I would like to have a command that allows me to add code, like C#. As a developer, this would be helpful.

The technical support is amazing. It is the best support that we have worked with.

Our CoE calculates our ROI.

Go to the market. You can see the difference between this tool and the others there.

The product has everything that I want. I don't have to look for another tool to integrate with it.

I am working on getting certified through Automation Anywhere University. The courses are good for people who have no knowledge regarding the tool.

We are using it to automate tasks.

We have one bot in production. It performs okay.

Unattended use is its most valuable feature.

I would like better support for migration objects.

We have problems getting the bot to run in our non-production environment. It took a long time to get the bot to run in our production environment.

The technical support is mediocre. The support is sometimes really good, and sometimes it is really bad.

The setup was very difficult. It recognizes the correct fields that you put into it, but it resulted in complex scripts.

We did the deployment in-house.

I don't think that we have seen ROI yet.

Know what you are getting into and do your research.

Attended automation is okay. We had some challenges around testing.

My primary use case is for Medical Content validation and Ecommerce Process follow execution and analytics with data available.

It improved on 40+ % of manual effort which was a pain point for project budget and Project team SMEs.

• Control Room 
• Bot Creation 
• Logging Scheduling Task 
• Trigger for Monitoring.

• Available Data Analytics  
• More on AI Front and Deep Learn concept

I have been using AA for two years. 

We primarily deal with a SAP business model. We use Automation Anywhere for logging into websites, entering data, moving information around, and sending emails to end users.

We are currently using a cloud deployment model.

The product has saved us a lot of time by reducing manually tasks, like entering data into Excel.

The object cloning strategy feature is the most valuable feature.

I would like the product to have more capabilities going forward.

We are not getting consistent behavior from the tool We would like to see this improved and the product more stable.

I would rate the technical support as an eight out of ten.

The initial setup is very straightforward. It did not take more than a few minutes.

I would definitely recommend Automation Anywhere.