Automation Anywhere Reviews

We use it for robotic process automation.

Several manual/repetitive/time-consuming processes were automated, giving back time to the process owner. In addition, for most of them, the process follows a single standard and additional controls were created.

• Easy to learn
• Easy to replicate knowledge

There are general performance issues which are probably being addressed in the latest versions. To clarify, we currently we don’t have any issues, but during our implementation we had cases for which we needed to open tickets with the AA helpdesk.

The stability is very good.

Scaling is a big job, but it is completely scalable. A whole new team/department needs to be created in order to develop and monitor robotic process automation.

Technical support is very good, quick, and effective.

The initial setup was very complex. We had several issues when trying to connect the different components, due to our firewalls. They were eventually solved by our internal IT and the AA technical team.

Deployment took three months.

Our implementation strategy was teamwork among our IT, the end users, and the software provider's technical team.

Pricing is too high for small-scale groups. The Control Room yearly fee is high, making it difficult to break even.

A case study was developed. We evaluated Automation Anywhere vs Blue Prism as an alternative. I wasn't part of the business case, so I did not make the final call as to why we went with AA over Blue Prism.

Put together a solid strategy to develop and maintain automations. Also, work closely with internal controls and internal auditing.

In our organization, we have four developers using it. In terms of how extensively the solution is being used, we have automated 24 macro processes and many more are in the pipeline.

We do the implementation of Automation Anywhere.

It is easy to use. It helps to reduce your man-hours and manual effort.

Excel automation or the activities for Excel is an area of improvement.

It has been about three years.

It is quite stable.

It is quite scalable.

We have definitely seen a return on investment with this product.

It is a great product. Automation is the key, and Automation Anywhere is a good tool to use. It is great to have it.

I would rate it an eight out of 10.

I use this solution to script and update website data and work with databases such as SQL. We also use IQ Bot extensively to script data from PDF files.

AA has improved our efficiency and saved on manual hours because no manual interaction is required.

The most valuable feature is the task bots because we found that cognitive functionality can be improvised.

An area for improvement would be that, once the code goes beyond 1,000 lines, it becomes really tough for a programmer to keep track of what is happening with the variables. I think they should add some kind of inbuilt modularization to help programmers keep track of what is happening.

I've been using this solution for two-and-a-half years, and we switched to A360 a couple of months ago.

There are some bugs in the system, but AA's stability is improving day by day.

I think scaling from small to medium automation works well, but if building out very big applications, sometimes the code can be too lengthy and uncontrollable.

AA's technical support can vary - most of the time, it's good, but sometimes it's tough to get your issue addressed.

I implemented using an in-house team, with support available from AA if required.

We evaluated UiPath.

I'd rate this product as eight out of ten.

Automation Anywhere has a lot of room for improvement. It is not customer-friendly. They are always rolling out patches. They have a lot of limitations.

We have been using Automation Anywhere for the past three years.

Stability-wise, Automation Anywhere is stable, but that is what an end solution should be. It should be user-friendly and accessible, particularly when it comes to automation.

The technical support is good. We have not had any issues. 

Before Automation Anywhere, we were working on HP products, like QTP, and then LoadRunner.

The initial setup is difficult because Automation Anywhere does not have a GitHub integration. They need to build a patch for that. From the end point users' point of view, it leaves a bad impression.

Automation Anywhere's price is a little expensive. Moreover, it comes on like a single/set license. It should come in perpetual licenses. If a license is not getting used, then it has to be switched over to some other process. In cases like this, Automation Anywhere does not come up. I think they lose a lot of business because they do not use a perpetual model.

For us, the primary use of Automation Anywhere bots is to automate the business, administrative, and financial aspects of businesses. We have automated many tax reconciliations and also automated the monthly salary slip generation for all the employees.

In business processes, the purchase order and invoice generation scenarios have been automated. Automation of Salesforce entries has also been done with Automation Anywhere, which has significantly reduced the burden for employees and made their day more productive.

Automation Anywhere can have a significant impact on any company's operation, as it can automate a wide variety of tasks that are mundane, time-consuming, and the least productive.

The Automation of salary slip generation for all employees in the organization has helped the HR spend less time manually preparing excel sheets and reconciling with other data and more time in improving the quality and working experience for employees by addressing their issues.

Other administrative functions like keeping a record of employee attendance and work hours have also been automated

The Automation Anywhere (2019) is now a SAAS product, hence I feel it's more fluid to use in any environment compared to the AA11.3x versions.

Automation Anywhere used to have a three-layer architecture with a Control Room, Runner, and Workbench but now it has combined the Control Room and Workbench into One. This made it easy to create bots and administer them.

The document Processing tool called IQ Bot has had several new updates, like a logic field, where you can include Python scripts. I feel it makes the tool more adaptive and flexible.

Automation Anywhere is one of the leading RPA tool vendors and they have done splendid work on improving their tool. The places where I still see scope for improvement is in their background automation are, and also their ability to handle Java applications.

I feel that document extraction like IQ Bot can be made more refined so that it may reach its full potential. 

Another area I feel that needs improvement is the variances caused in extraction results when using the tool with third-party OCRs. This is something that needs to be addressed. I believe rather than giving more third-party options, a single good OCR solution must be added to prevent variations in extraction results.

I have been using Automation Anywhere both A11.3x and A2019 for more than two years.

There is brittleness in UI Automation but this can be circumvented by using REST APIs if they are available. Also, the Java Applications still seem a herculean task to automate for many RPA tool vendors.

The bots are scalable and the only thing one has to ensure for better scalability is proper architecture at the beginning with a long-term approach in mind.

The customer service of AA has been good. Many of our queries were addressed with the raising of tickets as quickly as possible.

The set up was easy and straightforward, and the support was also good.

I have automated and released at least a thousand bots by now. I have also used Automation Anywhere's Intelligent document extraction solution called IQ Bot, both the 11.3 version and the 2019 version.

In our company, we are following a different structure in this case: How we are going to develop the tool and what are the key nodes that we need to concentrate on. Though, we always concentrate on this type of information. Lastly, we are talking about the accuracy of the output. These are the scenarios that we are coding all the time. 

There are a lot of features that are valuable from Automation Anywhere. If I want to automate something in a browser or some other applications today, then it is done in Windows or the web. I don’t want to bother with anything else. I can do whatever I want. This is what the most valuable feature in my point of view.

Automation Anywhere is a valuable tool. As a developer, I can do whatever I want. If I want to do automation with the web, Windows, etc., e.g., mainframe or SAP applications, we can do whatever we want with automations using Automation Anywhere. If I’m going to automate a web-based application, I can use object cloning. There are multiple options available to do the automation. Each and every point’s valuable for me.

We face some issues, but we can’t prove them again. They occurred sometimes, but don’t occur again. For example, I record a video when a bot is running, and it is working fine. Another time it is not working. We face issues with Excel file creation. I’m trying to create a file in Excel .xls. It is getting corrupted. In these type of scenarios, I am not able to prove the issue from my end. I give suggestions as a developer, and these are in the notes, and I have already raised a ticket. I got information from the support team as well.

Comparatively, in previous versions, we had some issues. So, they are trying to improve the tool to be much better than the previous versions. This is an improvement that we need to achieve. Finally, we need to find accuracy and output. These should be the best and working on target.

From our technical support, we receive a lot of suggestions. If you do it in this way, it will make your output easier and much better. So, the suggestions are very important when we are developing tools and bots. From Automation Anywhere technical support, we got a lot of information like this. If we have any doubts or need any clarification, they are ready to support us all the time (within a particular time) until we get a response. That is the main point that I want to highlight here.

We are facing some issues when installing the software because of the antivirus. It won’t allow us to install it. We need to disable some features during the installation of it. Sometimes if the bot is running, we need to disable it. This feature needs to be made available, but made better than this.

The tool is a huge time saver. If I want to do something manually, it will take half an hour, but the bot can do the task within minute or seconds. In a day, month, or year, this will be a huge amount of time for me. A reduction to a fraction of seconds will be a big impact.

I can give it an eight (out of 10). More implementations should to be added to the tool. This is a suggestion from my end to make it more powerful from the previous versions.

The primary use case is for day-to-day activities. We are also automating the activities that the SMEs are doing.

We are an agriculture-based company. We have automated finance, HR and MDM for B2B. We have automated more than 300 processors within a year and a half. 

Human errors have been rectified due to bot usage.

• We can easily use the drag and drop.
• We can connect to the OCR capabilities. 
• We use the MetaBot and IQ Bot. 

We could use more accuracy with IQ Bot.

We want to automate fully with Citrix. However, we are only able to do this at 70 to 80 percent.

The stability is good. We have not had any downtime.

Everyone uses it.

The technical support is great and responsive. Whatever issues we face in the production or our environment, the support team will help us within a short amount time. This is helpful to us when automating all our processes.

Last week we had some issues with our current version, the technical support rectified the issues with a day.

We went with RPA to reduce human errors.

It's easy to set up.

We install the Automation Anywhere Control Room and VMWare on our clients' machines.

Our customers have seen ROI.

Customers chose Automation Anywhere because it is good to use. Security-wise, it matches the competition in the market.

I would definitely recommend Automation Anywhere. From a technical perspective, developers can easily create bots and get things done with this tool.

Day-to-day, the Automation Anywhere improvements have been good.

We want to automate our business processes.

It eliminates redundant work from our offshore team to free up FTEs.

The speed of the delivery is its most valuable feature.

The solution doesn't offer all the capabilities that we need, so we have to use it in conjunction with other software.

The bot creation process is a little tricky, since our company is not setup to accommodate a bot. Therefore, it has been a bit tricky and time consuming. However, we are getting there.

I would like to see more capabilities in the next release.

We started with a complex process, so it has taken us over a year to scale our bots.

The technical support has been a little slow to respond to our inquiries.

We used a combination of employees and consultants for our deployment.

We measure ROI through our FTE savings.

Discuss the solution with other companies before purchasing. 

Learn from their website what other people have already developed.

We are headed towards integrating the solution with other software.

The cognitive document processing is new for our company.

I started, but didn't finish Automation University University. I have taken more classes with Automation Anywhere vendors.