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reviewer1469007 - PeerSpot reviewer
IT Operations Associate at Accenture
Real User
Saved us a lot monetary value
Pros and Cons
  • "Automation Anywhere improved our organization since it saved us a lot monetary value."
  • "The IQ Bot could use improvement."

What is our primary use case?

We use Automation Anywhere for automating our processes.

How has it helped my organization?

Automation Anywhere improved our organization since it saved us a lot monetary value.

What is most valuable?

SMART Automation Technology is the most valuable feature.

What needs improvement?

The IQ Bot could use improvement. 

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Automation Anywhere
November 2024
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For how long have I used the solution?

I have been using AA for 13 months.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1465503 - PeerSpot reviewer
SW/App/Cloud Analyst at Accenture
Real User
Provides us considerable FTE savings with 100% accuracy
Pros and Cons
  • "By implementing the Automation Anywhere robot, we have reduced the FTE count and it was able to process 800 invoices per day with 100% accuracy."
  • "The REST API could be improved."

What is our primary use case?

Our primary use case is for automated digital invoice signature validation. The bot is designed to create a successful or rejection incident in ServiceNow based on validation output, and then uploads the email attachments received in Outlook for that particular invoice to respective SFTP folders.

How has it helped my organization?

Validating 1000 invoices manually takes weeks of time using five FTEs. By implementing the Automation Anywhere robot, we have reduced the FTE count and it was able to process 800 invoices per day with 100% accuracy. The increased efficiency totally justifies the name Automation, as with a single click, it does five FTE work in a single day.

What is most valuable?

The most valuable features are the Secure Credential Vault, Email automation, and the REST API. These commands have reduced the number of lines of code.

The script/task command has helped with modularization.

What needs improvement?

The REST API could be improved.

For how long have I used the solution?

We have been using Automation Anywhere for 15 months.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Automation Anywhere Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Automation Anywhere Report and get advice and tips from experienced pros sharing their opinions.