Auvik Network Management (ANM) Reviews

We're a video game company with high bandwidth needs, and we use Auvik to identify bottlenecks, back up configurations, and other network management tasks.

We were having bandwidth issues on parts of our network and didn't have a central point to investigate these problems before Auviv. We were inspecting logs, jotting things down, looking at error calendars, and doing everything manually. It took forever. Auvik helps us have more visibility in nearly real-time. We realized the benefits almost immediately. 

There are fewer bandwidth problems because we can identify the bottlenecks quickly and resolve them, so I think that has reduced strain on the help desk. Our resolution time is several hours faster because we don't need to manually compare error logs and stuff like that. 

I like the ability to see bandwidth utilization on all the interfaces, and the automatic configuration backups are also useful. Auvik's user interface is fairly easy to use. 

Auvik's network map could be better. It's a little confusing at times and not always accurate. I wish it showed the connections between switches on the map. You can find that by drilling down into the network device, but that isn't visible on the map as far as I know.

We have been using Auvik for six months to a year.

We've had no issues with lag or downtime while using Auvik. 

Auvik is super-easy to scale. 

We have used PRTG. Its interface is not good. Auvik is user-friendly, whereas PRTG looks like a free tool, but you have to pay for it. The user interface, ease of use, rollout, graphs, and bandwidth utilization are much better in Auvik.

With PRTG, we saw value within the first couple of weeks in terms of setting up alerts, but the network monitoring took forever to set up. It was not easy to use. All our employees hated using it.

Deploying Auvik was straightforward. One of my employees was skeptical because he had used Auvik at a previous company and said the rollout was difficult, but he did not experience that here. He's one of our dynamic engineers, and he said the rollout was super easy here. I'm unsure what happened with his last company. Maybe they were not doing it right. 

We had an onboarding meeting with Auvik, but our deployment was entirely in-house. It was a simple setup that involved inputting all the device credentials. Our team had two network engineers. One was probably enough, but we have several sites, so it made sense to divide the work. It doesn't require much maintenance. A few times, the credentials were not working, but that was something on our end. 

Auvik was way more than PRTG. It was the most expensive of the three, but we saw how much it helped us, so we felt the price was justified. Auvik doesn't charge for the connectors. I'm not sure how the licensing works, but I've heard that they only charge for certain devices. 

We did an extensive trial with PRTG and also tried Domotz. Auvik was the clear winner between those three.

I rate Auvik nine out of 10. I recommend doing a trial of Auvik. They're willing to work with you and give you time to demo the product. I think you'll see Auvik's benefits if you demo it. 

We use Auvik Network Management to monitor the networks of our clients who subscribe to our network monitoring service. This includes everything from backing up and restoring configurations to maintaining a complete network map.

The interface is incredibly user-friendly for basic tasks. However, more advanced features require some effort to learn and master. Overall, I appreciate the intuitive design that allows me to simply point someone to the interface and say "figure it out," and they can usually do so without much difficulty.

Auvik's configuration backups have been incredibly beneficial. They've saved us on multiple occasions in a pinch. The same goes for remote access - it allows us to troubleshoot issues remotely without having to immediately send someone on-site. We saw these benefits almost right away. We've had some client onboarding experiences that were quite challenging. However, by deploying Auvik, we were able to sort out the devices and identify the issues that same night.

It has empowered our entry-level technicians to resolve more tickets independently. Our company uses a tiered support system, and the help desk is primarily staffed by tier-one technicians whose expertise may not be as strong in networking. However, with Auvik's assistance, they can still identify basic problems, such as a network outage caused by a switch malfunction. In these cases, they can at least diagnose the issue or perform initial troubleshooting before escalating it to the appropriate team.

Auvik has significantly reduced our overall mean time to resolution. In some cases, this improvement is because resolving the issue remotely with Auvik avoids the need to send someone on-site, which could have taken a significant amount of time – up to one or two hours for the drive alone. Thanks to Auvik, we can now resolve these issues in some cases in as little as half the original time, or even a quarter.

Auvik helps us reduce the time spent on setting up maintenance tasks, troubleshooting issues, and resolving them. As the person who performs quarterly network maintenance for our paying clients, Auvik is a game-changer. It allows me to easily export all the necessary information, identify devices that need patching, and get started quickly. This saves me a significant amount of time. Thanks to Auvik, I've been able to reduce the time it takes to complete maintenance tasks from a full month to just two weeks.

Topography mapping is incredibly useful, especially when it's functioning properly. It's important to note that there have been some issues with it in the past. However, when it's working, the map is fantastic for locating even small devices. You can quickly identify the specific switch a device is connected to and troubleshoot issues like port connectivity. Additionally, remote access is incredibly helpful, and I use it frequently.

Recently, the map performance has become incredibly slow, even for small maps. For example, simply changing a device type can take up to five or ten minutes to reflect the change. This seems to be a new issue that has only emerged in the past few weeks.

I have been using Auvik Network Management for three years.

Auvik had been running flawlessly until the past few weeks when we started experiencing incidents where the entire site would crash for a half hour.

Auvik's scalability is great. It allows me to manage multiple sites easily. For example, a client can sign up with 15 sites, and I can simply add their website information and deploy Auvik to all of them in one go.

I frequently contact Auvik's technical support. They are incredibly fast to respond, even if an issue isn't immediately resolved. In those cases, they efficiently escalate the issue to the appropriate team to ensure I get the right answers. For simpler questions, they can quickly direct me to the relevant documentation, often within minutes. Additionally, their communication style is friendly and helpful.

Positive

I am responsible for the Auvik deployments for our clients. These deployments are straightforward. For a typical deployment, excluding any on-site work such as deploying physical collectors for clients without server sites, the process takes less than an hour. This includes entering all credentials, subnets, and other necessary information. The deployment time remains consistent even for larger sites.

Some of our clients have complex network setups, with up to 17 devices. This includes configuring them with all the necessary credentials. I'm currently working on assigning designations to devices that are functioning properly. My meticulousness added about two hours to this task, but overall, it should be completed within half a business day.

I'm generally responsible for deployments. However, if someone else needs to handle them, they can follow the combined documentation – both what I've written and what Auvik provided. It's worth noting that Auvik's documentation is incredibly thorough and helpful.

I evaluated Liongard, but I was not impressed with them.

I'm not entirely sure why our company ultimately chose Auvik, but I've been a strong advocate for keeping it. It offers a wide range of functionalities in a single tool, which is something we lack in other areas. For instance, when we acquired another MSP and integrated it into our system, they were using Liongard. While Liongard serves its purpose, Auvik consolidates all the necessary features into one platform. This provides us with a unified view of our IT infrastructure instead of having to manage separate tools.

I would rate Auvik Network Management ten out of ten.

Maintenance for Auvik is minimal.

To ensure a seamless rollout, new users should gather all their documentation and credentials beforehand. Having everything readily available will significantly expedite and smooth the deployment process.

I use Auvik to create a network topology map for my business, which also serves as a monitoring tool for any downtime or issues within our company's network infrastructure. As a production company, we require continuous operation, so a tool like Auvik provides valuable visual insight even when I'm not physically present.

We previously had a basic alerting system in place, but it was not sufficient when we experienced networking issues within one of our two buildings. Often, it was unclear which cables were connected to which devices and where the connections led. Auvik, unlike other tools I've used, excels at visualizing these connections, making it easier for me to identify the source of the problem.

Auvik's interface is one of the most intuitive interfaces I've used.

The ease of use makes troubleshooting network issues easier and faster.

Auvik's network map and dashboard offer a real-time overview of our network. I rely on it daily, starting my workday by checking it for any potential issues and then adjusting my priorities accordingly.

I found the dashboard very easy to understand and easy to manipulate and customize.

The network map dashboard typically provides me with full network visibility. I haven't encountered any instances where something wasn't displayed within the network from Auvik's perspective. Even for devices where I haven't explicitly provided credentials, Auvik still manages to identify and display them, ensuring comprehensive network visibility.

I am the only technician that uses Auvik in my organization and it has empowered me to come up with better solutions to solving our tickets.

Auvik has helped decrease our mean time to resolution.

Auvik's value became immediately apparent when we needed to investigate an issue causing a server cluster to intermittently shut down. Auvik accurately detected and reported the problem, pinpointing the exact location and nature of the fault, including the specific port experiencing instability. This information was invaluable in resolving the issue quickly. We have encountered other scenarios where Auvik's responsiveness surpasses even our power distribution units. For example, in an instance of power loss within a specific room, Auvik alerted us significantly faster than the PDU itself. This enhanced speed significantly improves our ability to react to critical situations.

Auvik allows me to spend less time on setup, maintenance, and issue resolution. 

The cloud monitoring portion of Auvik that provides visibility into each piece of my infrastructure is the most valuable feature.

The use of a mobile app would be very beneficial because sometimes I cannot access a computer. Additionally, I believe that more monitoring could be done on certain devices, especially since we have credentials for them. Ideally, there should be more comprehensive monitoring for endpoints, such as switches, firewalls, workstations, and even servers. Support for other hypervisors would also be valuable.

I have been using Auvik for just over one year.

The Auvik website experiences occasional stability issues, which may coincide with their frequent maintenance windows. Although they perform maintenance at least once a week, my monitoring has not identified any significant delays in reporting.

Auvik is highly scalable. While the price does increase as it scales up, it is remarkably easy to deploy, even to new sites. I have done this myself. I have also restructured the network topology twice since I started using Auvik, simply to improve organization, and it remains very easy to scale or adapt the configuration.

Previously, I used PRTG. The main differences between PRTG and Auvik are the user interface being much easier to navigate, and Auvik being much more intuitive in indicating what it can and cannot scan, as well as what it is currently scanning. With PRTG, we had to manually select and choose what we wanted to be monitored, which required a significant amount of setup time. In contrast, I found Auvik to be much easier to set up and get running quickly.

The previous solution lacked many features that Auvik provides. For instance, it didn't offer bandwidth or power consumption monitoring. We needed to go into specific devices and enable reporting for each one individually, like for power devices such as rack-mounted APCs or PDUs. Usually, configuring these devices requires manual intervention. Auvik automatically discovers and monitors them, allowing me to access reports directly through its interface. This information, combined with other reports like server power-down events, helps me map the order of events during a system crash. I can analyze which devices failed first and work my way back using the network map and alerts. No other tool offers such ease of use and diagnostic capabilities as Auvik's built-in features once a device is connected.

Furthermore, Auvik provides extensive functionality for firewalls and network switches. The configuration backup feature, which was a key factor in our decision to purchase the software, is unparalleled. It securely stores configurations in the cloud, enabling quick redeployment and comparison between backup points to identify changes. Additionally, it allows for easy reversion to previous configurations if necessary.

We encountered a scenario where an older switch in our server room lost power. Auvik notified me of this event, and the switch automatically reverted to an older firmware version. Recovering the lost firmware required redeploying a configuration file, which was readily available through Auvik. Restoring the configuration was a simple click away. This incident highlighted how Auvik goes beyond mere monitoring by actively facilitating troubleshooting.

The initial setup was incredibly simple. I was brought into an onboarding meeting with just two or three others, and within a couple of weeks, I had a firm grasp of the platform. I also took advantage of the excellent training offered. 

The integrator would answer any questions I had, but for the most part, I was directed to their knowledge base. This prompted me to take the courses they offered, including a certification for the tool. Completing these courses on my own proved to be much more efficient than waiting to schedule meetings with the integrator. Consequently, I was able to learn the tool independently.

The implementation was completed in-house.

The pricing is very good. It's extremely competitive and I've shopped around on Auvik to see if there were cheaper solutions like Traverse, and there's no comparing the pricing. No one can beat their pricing right now.

Auvik monitors my core switches free of charge. I only pay for my firewalls.

I evaluated SolarWinds and another solution, but neither met my needs because they required extensive setup. Auvik, on the other hand, simplifies the process significantly. As a single person in my department responsible for the entire infrastructure, networking, cybersecurity, and other tasks, I rely on efficient tools. Auvik allowed me to seamlessly integrate into my new workplace and gain immediate visibility into the entire environment. Implementing the other tools would have been a much more time-consuming process. Auvik offered a smoother, faster, and easier implementation within my company.

I would rate Auvik a nine out of ten.

Maintenance on Auvik is only performed when we are aware of downtime. The only reason I have ever needed to perform maintenance on Auvik is to unmanage devices that are looping alerts. While troubleshooting, I may occasionally need to make changes to Auvik, but there are very few day-to-day tasks required. Once configured, Auvik requires minimal maintenance.

For anyone evaluating Auvik, my advice is this: understand that while this tool won't fix problems on its own, it will help you diagnose and solve issues more efficiently and logically. It provides a visual representation of your network that you wouldn't normally see unless you were physically present in the server room. But with Auvik, you have this vital visibility from anywhere you have a computer. That's a major benefit in itself. Additionally, Auvik is very quick to set up and easy to deploy. You can be up and running in as little as a week, which is a significant advantage over other network monitoring solutions.

We use Auvik to monitor our whole network infrastructure. It helps us keep track of issues that arise and things that go offline. We have one main corporate office here that has multiple buildings and a lot of private fiber.

We have 68 access points, 46 switches, and 240 employees. Every person here utilizes the network on a PC, iPad, or iPhone. All of our CNC machines are on the network. That adds up to about 600 total devices on the network, including everything with an IP address. 

Auvik allows us to get on top of issues before they become an outage. It alerts us about when dropped packets on an access point get out of hand, so I know to look at that. It speeds up the remediation time for network issues by about 25% to 50%. I get a heads-up about all the potential issues in my network. 

I don't have to worry as much about the network because I have something telling me when issues are happening, so I can be proactive. If a situation is happening, I know where to look because I've gotten emails about what's going down before the problem hits my desk.

I know about power outages at our facilities before somebody calls me about it because Auvik sends me a report that the network at one of our facilities is offline. I can investigate and find that the power went out long enough that the battery backup for the switch gear ran out. 

I have peace of mind because Auvik constantly records the state of the network configurations on all of my devices, and it provides one place to find everything. I don't need to waste time searching a million different settings in a million different pieces of software and endpoints. It's given me back some time. It has saved me time because I don't need to create Visio drawings of our network. That was massively time-consuming, and everybody does it differently. Nothing ever looks great, but Auvik's printout of the network map looks phenomenal.

We don't have a global footprint, but we utilize multiple buildings. Auvik has given us a lot of visibility by allowing us to see what's going on in other buildings a lot easier. We can remotely log into networking devices through Auvik, so you don't have to manually open a window and remember the login credentials. Everything is stored inside the app on the cloud. It's easy to jump in and hit the ground running instead of trying to look up an Excel document or a OneNote with information on how to get into the device.

We use a product called PDQ Inventory to keep track of our software inventory, but Auvik helps us manage our network inventory, letting us know what's on the network, and where it's located.

The network flow piece is the most useful. We can identify the busiest parts of the network based on the reporting from the switches about what is utilizing the most bandwidth on specific switch ports. I can narrow down which segments of the network might be having issues.

Auvik has everything I need in one place. I don't feel like I need other modules to use the product. In the past, we had about five different pieces of software, none of which did anything like what Auvik does. It provides a whole network map breaking down all the connections and ports so that you can drill down. I had nothing like that in the past that let me track everything. It has helped to see the state of my network at any time.

I like Auvik's cloud-based solution. I prefer to have a collector that pulls all the information and sends it up to the cloud so that I can access that from basically anywhere. It's all multifactor authentication, so I don't have to worry about people hacking that. At the same time, I also love that I don't have to tie up computing resources here in my data center locally. I like that better than setting up something that collects it on-premises. Then I have to back that up somewhere. It creates a larger overhead to maintain.

I love the network visualization because drawing the network out in Visio was becoming almost impossible because of our network's size. The ability to show a dynamic, updated view of our network has been a huge help. I enjoy that because you can drill down into visualization and focus on different segments of your network

When I change IP addresses on a device or on a server, I have to wait for Auvik to figure out that change. It will tell me the device is offline until Auvik scans the whole subnet again and finds it. If I change 25 devices, I'll get 50 emails in a short time because they've gone offline. 

I'd love the ability to change that where I can update that device with the IP address without it going offline. That goes against the idea of a system that dynamically scans. It's information overload sometimes when you need to change a bunch of factors. You get inundated with emails. I would almost love a button whenever you first log in that says maintenance window, and then it would maybe take some of those alerts away.

It's fairly intuitive but sometimes you have to search for things because it's hidden in the user interface, so I think that could be improved a little bit. The search could be better because they have these strange search terms. Instead of being able to look for what you want, you have to lay out the query in a specific way to get results.

We've also been dealing with some weird bugs lately. We get alerts on miscellaneous items that go offline and online all the time. I've reached out to support, and they said that they've got a fix that they rolled out. However, we're still experiencing the issue, so I've got to work with them to fix that. They seem to be on top of the support.

I've used Auvik for a little over a year. 

Auvik is pretty stable. I often get emails about preemptive maintenance outage windows, but there's never been a time when I needed to access it but couldn't. My computer also struggles with visualization because it's a little older. I'll usually remote into another computer that handles it better.

It seems to be like they would be able to handle quite a bit, especially being cloud-based. I feel that if I had to triple or quadruple the size of my network, they would be able to handle it really well. It doesn't seem like it would be tough for them.

I rate Auvik support eight out of 10. There have been times when it has been excellent. However, I still have some issues where things go offline and come back online. They reached out after the ticket to ask, "Hey, would you recommend Auvik to your colleagues?" That was the first time any company has reached out to me, so it sounds like they care about that score.

Positive

I used a free solution from a company called Spiceworks. It was a network monitoring software that listened to SNMP traffic. However, it got overloaded with the size of our network and wouldn't function how I needed it to. The alerts were out of control. It was too much for me, so I turned it off and looked for something else.

We set up Auvik over a demo call, and they said they would set me up with a production-ready environment. I would have 30 days to play with it. After that, they got me into a little bit more in-depth setup. It took me and the technician 30 minutes in total. About 15 minutes after the installation, we were collecting data and setting up alerts.

It's phenomenal how quickly Auvik was set up. It reminded me of another system that I used called Action1, a remote endpoint management solution. We installed the collector for that, and within 20 seconds, it had installed its agent on every machine with a domain login in my environment. Auvik was very similar to that. It was up and running and collecting data within minutes.

The network map started to populate the same day. It takes a while to get most of the map worked out, but it started populating within an hour or so. My previous solutions were fairly easy to set up. Still, I never got them to work in a way that served my purpose, and I ultimately uninstalled them because the features weren't good enough to justify the amount of time it took to set them up and get them working. 

The majority of them were free tools that I had looked at before going with Auvik. I  generally understand why they were free, which led me to the point of needing to buy a service where I had support. I need support to fall back on if I don't know what I'm doing rather than just sort of meandering through a free tool.

Auvik doesn't require much maintenance. Suppose I'm looking for some information on why something's happening or what a device is, and I don't have any information besides spreadsheets. In that case, I go to Auvik to get an idea of that device because it has some good guesstimates based on a MAC address. 

We saw value almost instantly because of the visibility we get into the network. If I'm curious about why a device is dropping offline, I have a map to see what devices are offline and dig into what's going on. I can check to see the state of the network if a lot of things are going offline. We didn't have that before. We were able to get value out of it within the first week.

Auvik is affordable. The license was under $4,000 annually for our setup. That covers a lot of switches, firewalls, and integration. It was well worth the price.  I think it's around $20 per device per quarter.

It's the best monitoring software we can get at that per-device cost. They get pretty aggressive with pricing. When you add network switching that will be managed by Auvik, you'll see it on your next quarterly bill. You have to choose not to manage it whenever you install it if you don't want to be billed for it. You can keep your costs under control if you don't want to manage a device you're adding to the network.

I looked at SolarWinds. Their problem was that they had just been hacked at a pretty high level, and I didn't want anything to do with a vendor that had any hacking going on. The other one was called Netwrix. We had a demo of ManageEngine, but setting it up was like pulling teeth. I was in the middle of the demo with the people, and nothing was working right.

With Auvik, we were up in 15 minutes after downloading the collector and getting it on the network. It started populating data without the need to provide a lot of information. It went so smoothly. That sold me on it.

I rate Auvik eight out of 10. My advice would be to try the demo and kick the tires as much as possible to find out if it's the right tool for you. Annual pricing is cheaper, but I believe they do monthly licenses if you're still not. Utilize it as much as possible before signing a contract.

We have a medium-sized business. We have two data centers and two small physical offices. Our main goal is to monitor the traffic between the data centers to get an idea of the traffic, and our current firewalls don't offer that as a solution.

The main selling point was the traffic insights feature, which better explains our network traffic. Auvik has many different features, but we primarily want it for traffic insights. It has monitoring and network discovery. Network discovery is useful, but we already have a monitoring solution. The network map is easy to use.

The onboarding could be a bit better for Auvik. We've had a few issues out of the gate because we already had an existing Auvik setup that was invalidated. Given that we're a new customer, it's taken a while to get support for these issues. It's taken a couple of days, but I would have thought that as new customers, we'd get priority support until the solution is running. 

I would like it if you could filter out workstations. We've got Windows workstations and servers, but we only care about the servers. It would be nice if we could filter out devices based on the operating systems, so we don't have to see the workstations, but you can't. 

We used the Auvik trial for about three weeks and then purchased the full product after a couple of months. We're now a week into using it.

I rate Auvik nine out of 10 for stability. I haven't had any downtime. 

I rate Auvik nine out of 10 for scalability. It has the potential to scale because you can add collectors or create new sites as needed. 

I rate Auvik support seven out of 10. The people I've spoken to have been pleasant, but it's taking a while to deal with our outstanding issues. 

Neutral

We also use PRTG for our network monitoring. We invested a lot of money in PRTG, so we can't replace it all yet. We adopted Auvik for its traffic insights. 

It should be straightforward, but some things don't work, and the guides aren't necessarily correct either. We've used it for a week now and don't have much in there because there are a few teething issues that I've opened tickets for. 

The price is what I expect for a product like Auvik. It's reasonably priced. 

I rate Auvik eight out of 10. 

We initially implemented Auvik Network Management because we lacked network visibility. During the trial, the traffic analysis feature unexpectedly revealed malicious connections. This pop-out function within Auvik allowed us to break down traffic and identify TeamViewer sessions by destination, ultimately helping us pinpoint the source. This unexpected benefit, along with its core alerting functionality, convinced our executives of Auvik's value.

While the network map offers near real-time, full visibility into our network, it's limited to managed switches. This means the current drawback lies solely with outdated infrastructure, and the most effective solution is an upgrade.

The interface is intuitive and user-friendly.

After deploying Auvik Network Management within a week, I gained complete visibility into our network traffic. Alarmingly, it revealed a significant amount of unauthorized software and social media usage, with Facebook alone accounting for a quarter of our traffic within just a day. This immediate insight allowed us to take swift action and shut down the problematic activity, demonstrating the clear value of Auvik from the beginning.

In my experience with entry-level technicians at our co-op, Auvik Network Management has been a valuable tool. It simplifies network mapping and understanding for beginners and even helps me proactively manage tickets. With Auvik, I can identify potential issues before they escalate into major alerts, or use existing alerts to create tickets for faster resolution.

Auvik Network Management helps us spend less time on maintenance and setup of the solution and less time on the issue resolution.

Auvik Network Management was a time-saver, but more importantly, it provided greater network visibility which ultimately improved security. Instead of spending time sifting through logs for issues, Auvik's features freed me up to implement solutions and proactively enhance network security.

The most valuable features are the traffic analysis and the network mapping.

The network map is great overall, but it loses track of devices when their IP addresses change. This means we have to manually remove them and let them re-add, or use static IPs. Every month, a bunch of devices change IPs and end up in a random category, disrupting the map's organization. That's my only complaint - otherwise, it's user-friendly and functional.

I previously evaluated one of Auvik's products, but it felt incomplete as a standalone SaaS offering. Ideally, Auvik would bundle this product with its other solutions for a more comprehensive network management experience.

Auvik Network Management needs to improve its operational technology coverage. 

I have been using Auvik Network Management for one year.

Auvik's stability is good overall, with frequent maintenance windows that haven't caused major disruptions for me. While these windows could potentially interfere during a security event, they are thankfully short and reasonable.

Auvik Network Management handled my network well. It discovered devices across multiple VPNs and even unconfigured switches with default settings. This scalability was impressive, as it automatically connected to various sites with limited access, saving me time and effort.

I contacted technical support as soon as I noticed the issue with Auvik not being able to automatically remap devices that changed their IP. 

Positive

While I previously used Cisco Firepower for its rule-based functionality, it wasn't a true replacement for Auvik Network Management. Firepower seemed redundant for my needs since Auvik already provided the network visibility I required.

Auvik Network Management's deployment impressed with its ease of use. Installing the collectors, entering credentials, and letting it discover devices was a breeze. While building a complete network map took a couple of days due to complexities like potential network loops, it began providing valuable insights immediately.

The deployment took two hours.

I took advantage of Auvik's three-hour technical support to configure alerts and receive a high-level overview of their Network Management platform, but I handled the actual deployment myself.

Auvik Network Management's pricing was surprisingly reasonable. Even my C-suite executives, who initially anticipated a much higher cost, found it to be quite fair.

Cisco Visibility provided better coverage for the operational technology side of my network compared to Auvik Network Management. However, Cisco's high cost was a drawback, while Auvik offered a more affordable option with the added benefit of traffic analysis and alerts.

I would rate Auvik Network Management ten out of ten.

Our entire IT infrastructure, including all servers and pretty much everything else, is managed by Auvik. The only area I'd like to improve is Operational Technology monitoring. Since our CNC machines run small Windows deployments, Auvik doesn't monitor them as effectively as an OT-specific solution would.

The only maintenance I need involves manually clearing out IP addresses instead of letting Auvik automatically refine and remap them, which can be frustrating. This can cause a device's IP to change several times, leaving outdated entries in a grayed-out section. It's a minor inconvenience but would improve the overall user experience.

Due to our focus on privacy, our company wasn't sold on Auvik's standalone SaaS solution, feeling it was excessive for our needs. While it excelled at shadow IT discovery and endpoint monitoring, it lacked vulnerability scanning and remediation capabilities. Integrating these features into their existing product would be far more valuable, allowing for automatic updates and patching alongside IT asset monitoring. While Auvik's SaaS product is okay, it wasn't the right fit for us.

Don't miss out on configuring Auvik's alerts! The default settings are overly broad, notifying you about everything from critical issues to minor inconveniences like low printer toner. Take advantage of Auvik's customization options to ensure you only receive alerts for important events.

Auvik is a tool that discovers all the networking assets within our clients' sites. Many other tools do this, but we like how Auvik integrates into our existing infrastructure. The primary use case is discovering all our networking devices, managing them, and setting up alerts. We use Auvik with a combination of other tools. It's integrated with our ticket management system where most tickets are escalated. 

We deployed Auvik at a new client yesterday evening, and we can see almost everything within the network now. We've had access to the firewall. After a bit more configuration, we can see the network map populate.

Auvik's network maps and diagrams are solid. Once everything is fully dialed in and the network devices are properly speaking to Auvik, you have a perfect network diagram. 

The solution is easy to use.  Learning Auvik only requires you to play some games on your machine, but there is no steep learning curve. There has never been a time when I didn't understand something about the technology. I don't think the learning curve would be high for someone without a technical background. It's so intuitive you don't need to dive deeply into various menus to find what you want. 

Auvik gives you a real-time picture of your network. I've never designed a network map that captures every data point, but Auvik does that. A network map gets cumbersome for end users because you see everything. You might see 25 to 100 nodes connected to an access point. If you are having issues with the network map, you can zoom in on the area you want to focus on.

To get the details about applications in Traffic Insights, you need to dive into the applications as a general category. You can see the users using the application, but I cannot pull each component into the report. Let's say I'm going to an end-user or a client. When I print a report, it comes out with 10 pages about the usage, resources, etc. 

I want to see details about the resources I use, and I can't do that. We have this data in a graphical format, and we can get the data provided in Traffic Insights by using other components within Auvik. I want a detailed report that we could present to the client. I was told at one point that we could produce this through integration with another solution. We tried that, and it didn't work. We did a service ticket again and spoke to the relevant persons, but there were false positives. 

They should pull the Traffic Insights feature until they're finished developing it. I cannot generate a report. It's all about monitoring, not configuring or backing up anything. It's just about monitoring, so I can't pull the report. Traffic Insights should be able to do that. 

The network map could be more customizable. You can decide whether you want a comprehensive map or only want to see the core network features. It all depends on the shape the end-users want for the network map. It's not the traditional shape that we're used to in IT. They could introduce something where the map can adapt to new shapes.

I have used Auvik for two years at two organizations. 

I rate Auvik support eight out of 10. They're great. Auvik responds to feature requests. A while ago, there was a useful feature missing, and Auvik jumped on it. 

Positive

The onboarding went smoothly. Some of Auvik's team helped us. It was very quick. The core solution was deployed within a month. 

Auvik offers a solid value because it only bills for the core components like switches, firewalls, etc. It isn't billing for every discoverable device. The cost is manageable. Many critical devices are covered but not billed. I would consider all of the clients' assets critical. We don't have a tiered system. 

I rate Auvik eight out of 10. 

We're an MSP using Auvik to monitor our customers' networks for outages and other issues. Our clients are mostly large enterprises in the UK. 

Auvik has improved our monitoring of contracts for service outside of normal business hours. If anything goes offline after hours, we can alert our engineers immediately, so they can get it working as fast as possible.  

The solution has helped our junior technicians solve more tickets. They can log in at our office and see what's happening and then contact the customer about it. It saves us a lot of time because it can tell us the status. Sometimes, we'll finish troubleshooting halfway, and the device will return online. Without a solution like Auvik, we might not notice it's online, so we will waste time trying to fix it. I don't have a precise figure, but I would estimate that Auvik reduces our resolution time by about 30 percent. 

Auvik allows you to set maintenance windows and notify users when something is offline. Auvik's interface is easy to use, but maybe that's because I've gotten used to it. The layout is clear. At the same time, there are so many features that it's complicated. The dashboards give us a real-time overview of the networks. It's simple and easy to use as you give it access to your network.

Setting up the maintenance windows can be a bit complicated. 

We have used Auvik for three years.

I rate Auvik nine out of 10 for stability. It's definitely stable. We barely need to touch it. It goes offline every now and then, but that doesn't happen often. 

I rate Auvik 10 out of 10 for scalability. 

We don't rely on Auvik's support. There's a lot of documentation available, but we seldom need to use it because it's easy to use and the interface is intuitive enough to figure a lot of it out. 

We previously used Meraki's monitoring solution, but it doesn't send alerts the same way Auvik does. Auvik is better for that.

Setting up Auvik is pretty straightforward. I can build and deploy Auvik alone in one day. It requires some updates and configuration changes but no significant maintenance. 

I rate Auvik Network Management nine out of 10. I recommend Auvik for network visibility and any type of network monitoring.