BlackBerry Cylance Cybersecurity Reviews

I primarily use the solution for security purposes. I use it for endpoint protection and response. That's the only real use case for us.

The product works pretty well. It does a good job catching good viruses. While we haven't had a chance to test against any kind of ransomware attack, I know it works great and I'm not worried about its capabilities in that respect.

The initial setup was straightforward. 

The solution has proven itself to be very stable and unobtrusive.

A user can continue to add endpoints and the solution will continue to perform well.  

Technical support is helpful and responsive. 

Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal. 

I've used the solution for only a few months at this point. It hasn't been too long. It's still rather new to me. 

The solution's stability is good. Most importantly, it is unintrusive. Even when it really goes through a lot of resources, it remains pretty stable. There are no bugs or glitches. It doesn't crash or freeze. it's reliable.

The scalability is very good. I can add additional endpoints and the solution continues to perform well. If a company needs to expand, it should be able to do so with no problem. 

We have thousands of departments. We are quite a sizeable business. 

My understanding is that technical support is quite good. I don't deal with them directly, however, I have heard that they are helpful and responsive. I would say that we are satisfied with the level of support we receive.

I've used both Cylance and SentinelOne. I have more experience with SentinelOne.

However, they are very similar in terms of their offering. both offer good performance and are AI-driven with good machine learning capabilities. Neither has an impact on an endpoint's performance levels. They offer good protection as well. The biggest difference is that SentinelOne has a rollback feature, which is something Cylance should consider adding. 

The initial setup is not complex. It's very straightforward and very easy to deploy. A company would not have any issues with the process. 

I don't have any information in relation to the pricing or the licensing. it's not an aspect of the solution I deal with. 

However, I can say that it's my understanding that it is 20% less expensive than SentinelOne.

We are Cylance partners.

I'm not sure which version of the solution we're using. It's likely the most up-to-date version. They update them quite often.

I'd advise companies considering the solution to take some time to do a proof of concept to see how it would react in their environment and then decide if it is the right solution for them.

I would rate the solution at an eight out of ten.

I use this solution as a customer and I provide services for my clients. We are system integrators and we use this solution for endpoint security.

I like the AI and mathematical components that they use.

I like the pre-execution method of protection that prevents infection. It is a nice feature.

I have already suggested features that need to be improved and Blackberry is already working on those improvements. For example, the interface and the Cylance Optics need to be improved a fair bit.

It's a good solution but some features just need to be updated.

I have been using Blackberry Protect for almost four years.

Blackberry Protect is stable. I have not experienced any issues with bugs or had any limitations with this Blackberry product. It's a good solution.

Technical support is good, but the response time could be improved. They can take two or three days to get back to you with a solution.

The initial setup is straightforward. It is very easy to install.

It's not so heavily priced; rather, it's average and decent.

I would recommend going with Blackberry Cylance, it's good. 

It's a very lightweight agent that doesn't put very much pressure on the computers, it's really good in terms of resources.

I would rate Blackberry Protect a nine out of ten.

Our primary use case of this product is for protection of our computers and network. I'm the coordinator of special projects and we are customers of CyclancePROTECT.

The solution does a good job of blocking whatever it thinks needs to be blocked and it doesn't require a lot of performance from the computer.

The implementation was complicated requiring some things that felt unsafe. After that, it was easy

I've been using this solution for the past 12 months. 

Scalability is perfect - we have around 100 users. It doesn't require a lot of staff for maintenance. 

I haven't needed to use technical support, the supplier helps us with anything that needs fixing.  

The initial setup was quite complicated, it took us a month or two with the reseller doing a good job assisting us with the initial configuration. 

We currently pay an annual license fee although I'd prefer we were paying on a monthly basis. 

I would recommend this solution. It's important to have a plan and the time to deploy it correctly. 

I would rate this solution a nine out of 10. 

Our primary use case is for protection.

The most valuable features of this solution are that it's:

• Easy to use
• Minimalist 
• Has good RAM capacity for the power I need.
• Isn't bulky.

It should have better support for Windows and Mac.

I have been using Cylance for one year. 

It's stable.

I haven't needed to scale. I use this solution daily. 

I have used other free products. 

You can't directly compare those solutions with Cylance because they're free products and Cylance is paid. It's not good to compare them. 

I had a virus attack and malware on my PC even when I used the free solutions. I don't think it works. Those solutions were very bad. They did not have good detection. You can't rely on them because they're not paid for. 

The initial setup was easy. It took around an hour and a half. We deployed it ourselves. 

My advice to someone considering this solution is that it's a popular product and you should really go for it. Cylance is a new company with a very innovative concept. I really like its detection, its scans, and the machine learning.

I would recommend this solution. I'd rate Cylance a nine out of ten.