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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Blackpoint Cyber MDR provides comprehensive monitoring, including Microsoft 365 log protection.
Users can rely on Blackpoint Cyber MDR's SOC team for proactive problem management.
Email monitoring is effectively integrated into Blackpoint Cyber MDR.
Blackpoint Cyber MDR effectively filters out non-critical alerts, ensuring users receive only significant notifications.
Blackpoint Cyber MDR SOC team is extremely proficient in taking action when necessary.

CONS

Some texts report items as normal too quickly.
A vulnerability scan feature is continually requested.
Blackpoint Cyber MDR does not integrate with other EDR products like CyberArk or CrowdStrike.
More transparency is needed as many details are hidden behind the scenes.
Supporting additional platforms, particularly Linux, would be beneficial.
 

Blackpoint Cyber MDR Pros review quotes

Matthew Weisler - PeerSpot reviewer
Feb 16, 2023
The solution is all encompassing and can incorporate email monitoring.
Gary Herbstman - PeerSpot reviewer
Jan 29, 2025
I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real.
Tom Glover - PeerSpot reviewer
Jan 30, 2025
Their SOC is phenomenal in not monitoring and responding and taking action.
Find out what your peers are saying about Blackpoint Cyber, Huntress, CrowdStrike and others in Managed Detection and Response (MDR). Updated: February 2025.
838,713 professionals have used our research since 2012.
TB
Dec 13, 2022
On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem.
reviewer2004297 - PeerSpot reviewer
Nov 18, 2022
The solution also watches over Microsoft 365 and keeps a copy of logs.
 

Blackpoint Cyber MDR Cons review quotes

Matthew Weisler - PeerSpot reviewer
Feb 16, 2023
The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful.
Gary Herbstman - PeerSpot reviewer
Jan 29, 2025
The interface could be more intuitive.
Tom Glover - PeerSpot reviewer
Jan 30, 2025
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
Find out what your peers are saying about Blackpoint Cyber, Huntress, CrowdStrike and others in Managed Detection and Response (MDR). Updated: February 2025.
838,713 professionals have used our research since 2012.
TB
Dec 13, 2022
The feature we keep asking for is a vulnerability scan.
reviewer2004297 - PeerSpot reviewer
Nov 18, 2022
Some texts seem to report items as normal too quickly.