Cisco Umbrella Reviews

We are using this product for DNS security that is integrated with Active Directory. We are also using public DNS connectivity for the filtering of underlying threats.

What we like most is security and how easy it is to integrate with other appliances.

The different levels of security, such as backend security and internet security, need improvement.

In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella.

We have been using the entire Cisco Solution for three years.

In the two years that I have been using this product, it has been stable. We have not had problems.

It's a scalable solution.

My experience with technical support is that when you open a case, you get better support. I ordered a part and was told that it was not available. When I opened a case, it was better.

In addition to Cisco Umbrella, we are using Cisco Firepower. 

We use the entire Cisco solution that includes Cisco Umbrella, Cisco AMP for Endpoint, and Cisco Firepower.

The initial setup is easy. It took a day to deploy.

We use the entire Cisco solution and we are happy with the product integration.

I would rate this solution a nine out of ten.

Our primary use case is for protecting and defending against cyber-based threats. So anything on the internet emanating through DNS-type attacks and then also content filtering. It ensures that our employees are only going to know safe categories. 

The weekly reportings are great. The investigation is super and the application management is equally great.

The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached. So for example, if you go to www.msn.com, that would then not only pull the MSN domain down, but it would also bring back all the ads and the adverts. It looks like you've been to 30, 40 websites when in actual fact you've only been to one. They should narrow it down.

We have had Cisco Umbrella at my company for three years but I have been using it for six months. 

The stability is great. 

We've got full coverage, but from an admin perspective, there are four users who use it on a daily basis. 

We've contacted their support once or twice and thy were great.

It is 1,000 on a yearly basis. Everything is included in the standard license, there are no additional fees. 

It does not require maintenance. It is very light in that way. 

Architecturally, for the deployment, you should consider if you want it on roaming clients or if you want it central. If people are connecting back through a VPN, it's then probably on every single client. Looking at how we're all working now with COVID, having a roaming client deployment gives you that added layer of protection because you're not dependent on the users connecting back to corporate VPN. They're always protected. Think about your deployment.

I would rate it an eight out of ten. 

I think Umbrella is good enough as of now. It has the security of domains. It analyzes the domain security and helps us implement the securest policy. This feature is presently not being provided with other technologies. It's a multi-tenant solution. Multi-tenancy MSSP packages, they're all ready. As well as any cost amounting deployment security coverages with DNS and intelligence policy of production and protocols.

I would like to see integration with SecurNX in the future.

We have contacted Cisco technical support a number of times for Cisco They are two hundred percent. They are very efficient. Any kind of support you can stay with Cisco. We don't have any issues with technical support.

The initial setup is traightforward. There is no complexity in the setup. The setup took minutes only.

Setup and maintenance are done by our own team.

It is not a very expensive product.

Cisco Umbrella is a very good product as of now as there is no competition. It is an excellent product. It is, actually, a must for our organization. It is not a very expensive product. I would rate Cisco Umbrella at a ten on a scale of ten.

We are a system integrator, and we implemented this solution for one of our clients in Morocco. It helps to protect the network against ransomware and phishing attacks. 

This solution integrated with eBay, and we use it to check statistics.

The most valuable features are the protection against ransomware and phishing.

This solution is easy to use.

This solution is difficult to configure.

I would like to see a graphical representation of the entire network. For example, the network topography that shows connections to the server, as well as the communication that is coming into and going out of Umbrella.

We have not seen any bugs, glitches, or crashes. It is a very nice solution.

Scaling this solution is easy once you have the licenses.

There are three people using this solution. They are network and system administrators, and the ECC.

This was the first solution that we implemented for our client.

The initial setup of this solution is not complex. It is easy to configure and use as a whole. The deployment took approximately one day, which involved configuring the access.

One person is enough for deployment and maintenance.

We had a consultant to assist with the deployment.

Licensing fees are paid on a yearly basis.

Depending on the needs of the client, we consider several solutions. I have worked with Symantec PGP, CyberArk, Cyberwatch, Skybox, and Fortinet.

This is a very important solution, especially if the client does not actually supervise the tool.

My advice for anybody implementing this solution is to make sure that it is configured properly for your network. Depending on your environment, you need to set up access for people who are both out of the office and out of the local network.

This is a very good solution and my clients are impressed with it.

I would rate this solution a ten out of ten. 

We use this solution as a web security gateway, block malicious domains and making sure that people don't go to websites that they're not really supposed to.

We are still in the proof of concept stage, which is a small test environment of approximately one hundred users. We will be purchasing it, and it will potentially replace our existing solution.

The most valuable feature is that it secures our network against blacklisted or malicious websites. If we do have an instance of malware then it is unable to home back to these types of sites.

This solution is very easy to use.

While technical support is good, there are features in the backend development side that were initially promised but are not there yet.

More granularity in the product would be helpful.

The reporting functionality should integrate better with SIEM products because it lets us report in PDF, but we want more flexibility.

Support for multiple domains is important to us.

It hasn't been fully deployed, but the stability has been good so far.

This solution is very scalable.

We have dealt with technical support extensively and they are good. We have had issues because of functionality that it didn't support at the time, which is why it has not been fully deployed yet. The functionality has since been introduced, but there are still some kinks that we're working out.

Our current solution isn't working very well and keeps breaking.

The initial setup is advertised as pretty easy, but we did run into some kinks. It shouldn't be that hard, it's just that we had some issues.

We worked with a Cisco partner, PCMD, who provided us with support.

Our licensing fees are on a yearly basis.

Other products were evaluated, but I was not part of that process and do not know which vendors were on the shortlist.

My advice for anybody researching this solution to make sure that it fits in your environment. Reverify the limitations. Our new department has different divisions and the way our Active Directory works causes some problems.

The ease of use is fantastic, but there are things that have to be fixed.

I would rate this solution a seven out of ten.

We use this solution for DNS and IP reputation, for blocking.

Using this solution has meant that we've needed to make fewer firewall changes.

The most valuable features of this solution are the blocking function and its ease of use. The integration with other systems is helpful, as well.

I would like to see DLP integration in the next release of this solution. Including this would give us headroom with some of the infrastructures that we have today.

The stability of this solution is fantastic, and we have no interruptions whatsoever.

There are no limitations when it comes to the scalability of this solution. It's fantastic.

When I have had contact with technical support, I've always had a fast response time.

We implemented this solution because we had a gap in the visibility of our DNS protection, and this was able to remedy that.

The initial setup of this solution is straightforward.

I performed the deployment myself.

Within six months we had ROI for this solution.

Our costs were negotiated, and they are okay.

We did evaluate other options before choosing this solution. We selected this one because we were able to merge it into an ELA (Cisco Enterprise License Agreement), which was beneficial.

If anybody is looking for DNS and IP reputation for protection and blocking, then this is the right product. This is a good solution that is easy to manage, easy to configure, easy to operate, and easy to support. It's very simple.

I really like this solution, and rate it a ten out of ten.

We act as an MSP for our organization, and we use this solution as part of the service. We are the parent company and we acquire insurance agencies. Typically, these agencies have between twenty and one hundred and twenty people. We do not force them to move onto our system; However, we show them what value they will receive by us taking on their network infrastructure. This includes the firewall, switches, IP phones, email platforms, etc. 

This solution allows us to manage our four hundred locations under the same umbrella, with the same configurations. It makes it easier to troubleshoot and provide the same solution to everyone.

The most valuable feature of this solution is its reliability.

Security, overall, can always be improved.

The stability is good, and we have had very few problems with the equipment. The problems that we've had have been with our carriers. I can, pretty much, put a solution in place and not even worry about it.

My impression is that this solution is very scalable. It allows us to grow. We can add fifty sites per year, easily, and not really have to redesign from the ground up.

When we need technical support, they're usually very responsive. I usually get a solution or an answer between thirty minutes and a couple of days, depending on what the technology is, and whether the issue is critical or not.

The smaller sites typically use non-enterprise grade equipment, and we switched because it is easier to manage the solution, especially when it's set up to our standards.

The initial setup can vary in complexity depending on the size of the agency, as well as other factors including what they already have in place.

We do all of our integrations in-house.

We have most definitely seen ROI. In most cases, when we take over, we're always saving on monthly costs. The turnaround investment is usually under a year.

There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user. Our fees end up being about $150,000 USD per year.

We have one vendor, and interoperability is not an issue when we use Cisco.

This solution had been pretty good and it fits our needs. If we have business needs change then we will look at whether the current solution can do it. If not then we have to reach out and find something else.

My advice to anybody who is researching this type of solution is to do their homework when it comes to comparing products. Compare apples to apples, and ensure feature parity. I would stress that the support organization behind the product is very important. For us, any of the other products that we've used just haven't performed up to the standards of what we are doing.

I would rate this solution a ten out of ten.

We use Cisco Umbrella for one of our customers, one of Jordan banks. We are using that on the gateways, on the cloud to secure our customer web traffic.

They are happy with the distribution because they know it's straight on the DNS. 

Cisco Umbrella uses the internet’s infrastructure to block malicious destinations before a connection is ever established. By delivering security from the cloud, it will save money and provide more effective security.

Umbrella stops threats over all ports and protocols—even direct-to-IP connections. Stop malware before it reaches your endpoints or network.

Even if devices become infected in other ways, Umbrella prevents connections to an attacker’s servers. Stop data exfiltration and execution of ransomware encryption

We would like to improve nothing in particular on Cisco Umbrella.  They are very good.

I have been using Cisco Umbrella for about two years.

Cisco Umbrella is stable. I have heard no complaints from my customers at all.

Cisco Umbrella is scalable.

Cisco support is one of the best, their response is very fast and they are very supportive.

Yes, we used Bluecoat ASG to block known Malwares.

usually, to complete Sandboxing solution (which used for unknown malwares), we used other solutions like Cisco Umbrella or Bluecoat ASG to block the known malwares on Web GW.

it was very straightforward.

We (BMB company which is a Cisco Gold partner) are familiar with such solution and implementation. 

I have no idea about cost.

No I did not.

On a scale from one to ten, I would rate this product a nine. No one's perfect. They are fine with the interface and the dashboard that they have released.