Acronis Cyber Protect Cloud vs MSP360 Backup comparison

Acronis and MSP360 are both solutions in the Cloud Backup category. Acronis is ranked #8 with an average rating of 8.5, while MSP360 is ranked #44 with an average rating of 7.0. Acronis holds a 1.5% mindshare in CB, compared to MSP360’s 0.7% mindshare. Additionally, 95% of Acronis users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Acronis Cyber Protect Cloud

Read 54 Acronis Cyber Protect Cloud reviews

1,892 Views
1,363 Comparison Views

95% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

895 Views
686 Comparison Views

100% willing to recommend

Acronis Cyber Protect Cloud

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

MSP360 Backup and Acronis Cyber Protect Cloud compete in the data protection market. MSP360 has an edge in pricing and support, while Acronis appeals to those seeking comprehensive protection through advanced features.

Features: MSP360 Backup offers flexible storage options, encryption, and block-level transfers, appealing to businesses seeking customizable backup solutions. Acronis Cyber Protect Cloud integrates backup with cybersecurity features, such as anti-malware protection and vulnerability assessments, providing comprehensive security on a single platform.

Room for Improvement: MSP360 Backup could enhance its user interface and expand its compatibility with different operating systems. The initial setup process might benefit from further simplification. Acronis Cyber Protect Cloud could improve its deployment complexity and focus on enhancing its user training resources. It might also consider adding more customization options in its security features.

Ease of Deployment and Customer Service: MSP360 Backup is known for its straightforward deployment process and efficient support, which is advantageous for businesses with limited tech resources. While Acronis Cyber Protect Cloud is more complex to deploy, it compensates with strong technical support and robust service, ideal for larger enterprises needing extensive protection and support.

Pricing and ROI: MSP360 Backup is appreciated for its cost-effectiveness, offering a low setup cost and substantial ROI, making it attractive to budget-conscious businesses. Acronis Cyber Protect Cloud, despite a higher initial setup cost, justifies its pricing with advanced features promising higher security returns, suitable for businesses seeking long-term value in data protection.

To learn more, read our detailed Acronis Cyber Protect Cloud vs. MSP360 Backup Report (Updated: April 2025).

Buyer's Guide

Acronis Cyber Protect Cloud vs. MSP360 Backup

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect Cloud

Ranking in Cloud Backup

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

SaaS Backup (5th)

MSP360 Backup

Ranking in Cloud Backup

44th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (56th), Disaster Recovery (DR) Software (27th), MSP Backup (3rd)

Mindshare comparison

As of April 2025, in the Cloud Backup category, the mindshare of Acronis Cyber Protect Cloud is 1.5%, down from 1.9% compared to the previous year. The mindshare of MSP360 Backup is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Stavros Samiotis

Partner Account Manager at Interworks S.A.

Restores files accidentally deleted by developers and efficiently blocked a lot of attacks against our servers

The backup, the vulnerability assessment, and the anti-malware capabilities have been most impactful for data protection. Acronis approaches cybersecurity holistically, focusing on five key pillars: * Protection * Detection * Response * Recovery * Forensics It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends, including backups and deploying Malware Endpoint Detection and Response (EDR) systems alongside Security Orchestration, Automation, and Response (SOAR) systems. While it doesn't yet include features like password management or security awareness training for end-users, Acronis has announced plans to integrate those in upcoming updates.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"From a security standpoint, it provides robust protection to prevent system crashes and data loss."

"The most valuable feature of the solution is that it can cover both the cloud and the on-prem devices."

"The most valuable feature of the solution is that its console itself is user-friendly."

"We can block certain ports and USB ports for data loss prevention."

"I am impressed with the product's file-sharing feature."

"I have found many of the backup options valuable such as logging the event backup and the ability to run an analysis of the backup before you start for problems."

"The ease of implementation is the solution's most valuable feature."

"The most valuable features are the automated backup, and that you are able to manage all of your devices centrally."

More Acronis Cyber Protect Cloud pros

"Client-side encryption minimizes worries about data being captured on the back-end."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The initial setup is very easy. It's not overly complex."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"Provides connectivity to a lot of different cloud storage solutions."

"It has allowed me to implement a cost effective, highly configurable solution."

"The most valuable feature of MSP360 Backup is its reliability."

More MSP360 Backup pros

Cons

"Acronis Cyber Protect Cloud is an expensive solution."

"Reporting is not on par. It needs some more information as per customer or partner interest. I hope Acronis is working on it."

"Acronis Cyber Protect Cloud needs to be more flexible with its pricing."

"The pricing policies could be improved. So in future releases of the product, I would like to see better pricing, primarily."

"I would like to see more mature XDR and EDR features. Additionally, for backups, I would like more replication options beyond the current VMXI replication."

"I would like to see more integration with SIEM solutions."

"We are forced to purchase space in Acronis' private cloud, which is expensive."

"Slow response from technical support."

More Acronis Cyber Protect Cloud cons

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The graphics are looking a bit old and should be updated."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The solution's pricing is very high."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

More MSP360 Backup cons

Pricing and Cost Advice

"It is not a cheap product."

"Acronis Cyber Protect Cloud is an expensive solution."

"Its cost depends on storage size and number of endpoints."

"The solution is a bit expensive, but it's worth the price."

"I am not the one who is paying for it, but based on what I know, it is not very expensive. It has a good price."

"It's a subscription license with free trial licenses."

"There is a free trial available in order for people to evaluate it."

"I would rate the product's pricing a seven out of ten. The solution costs around 75 USD for 1TB per month."

More Acronis Cyber Protect Cloud pricing and cost advice

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Its pricing needs improvement."

"I rate the price of MSP360 Backup a seven out of ten."

"Pricing is reasonable although can be quite a large upfront cost."

"We have a very good return on investment."

"It provides a good cost savings compared to our previous cloud backup."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

16%

Computer Software Company

14%

Real Estate/Law Firm

10%

Retailer

Computer Software Company

17%

Construction Company

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?

It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.

See all answers

What needs improvement with Acronis Cyber Protect Cloud?

I would like to see more mature XDR and EDR features. Additionally, for backups, I would like more replication options beyond the current VMXI replication. Specific areas also need improvement, and...

See all answers

What is your primary use case for Acronis Cyber Protect Cloud?

We are a distributor of cybersecurity and IT solutions. I am responsible for Acronis development in our country. We use both Acronis Cyber Protect On Prem and Cyber Protect Cloud.

See all answers

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

Comparisons

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Compared 26% of the time

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Compared 18% of the time

Synology C2 Backup vs Acronis Cyber Protect Cloud

Compared 14% of the time

iDrive vs Acronis Cyber Protect Cloud

Compared 8% of the time

pCloud vs Acronis Cyber Protect Cloud

Compared 5% of the time

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Compared 30% of the time

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N-able Cove Data Protection vs MSP360 Backup

Compared 15% of the time

NinjaOne vs MSP360 Backup

Compared 15% of the time

Comet Backup vs MSP360 Backup

Compared 10% of the time

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Product Reports

Buyer's Guide

Acronis Cyber Protect Cloud

April 2025

Download Acronis Cyber Protect Cloud product report

Buyer's Guide

MSP360 Backup

March 2025

Download MSP360 Backup product report

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud

Cloudberry Backup

Overview

Acronis Cyber Protect Cloud unifies backup, anti-malware, antivirus and endpoint management capabilities (such as vulnerability assessments, patch management, remote access and monitoring, etc.) in one integrated, easy-to-use solution designed for service providers. All your infrastructure is managed through a single console and you need just one agent on an endpoint to take advantage of all capabilities. The unique integration enables service providers to reduce complexity and make security a key part of their offering, while increasing SLAs, decreasing churn, and generating more recurring revenue. Featuring a set of essential cyber protection capabilities included at no cost or on a pay-as-you-go basis, Acronis Cyber Protect Cloud enables service providers to enhance their services with no upfront expense.

Acronis

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Zebra Systems

StratX

Buyer's Guide

Acronis Cyber Protect Cloud vs. MSP360 Backup

April 2025

Free Report: Acronis Cyber Protect Cloud vs. MSP360 Backup

Find out what your peers are saying about Acronis Cyber Protect Cloud vs. MSP360 Backup and other solutions. Updated: April 2025.

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