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Adaptavist Test Management for Jira vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adaptavist Test Management ...
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
Test Management Tools (20th)
SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (8th), Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Adaptavist Test Management for Jira is designed for Test Management Tools and holds a mindshare of 2.0%, down 2.7% compared to last year.
SmartBear TestComplete, on the other hand, focuses on Test Automation Tools, holds 5.6% mindshare, down 5.9% since last year.
Test Management Tools Mindshare Distribution
ProductMindshare (%)
Adaptavist Test Management for Jira2.0%
OpenText Application Quality Management9.6%
TestRail5.8%
Other82.6%
Test Management Tools
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.6%
Tricentis Tosca10.7%
OpenText Functional Testing7.6%
Other76.1%
Test Automation Tools
 

Featured Reviews

RS
Director of Product at Indian Institute of Management Bangalore
Has dashboard and reporting features that help us identify and address red flags
I would like to see some improvements in Adaptive Test Management for Jira. First, having a recommendation engine or feature that guides handling risks more intuitively rather than relying on manual processes would be helpful. Second, enhancing the connectivity with third-party tools like Teams or Slack would be valuable. One challenge with integrating Adaptavist Test Management for Jira into workflows is ensuring it accurately tags and incorporates all relevant stories and epics. Sometimes, it’s unclear if the tool considers all dependencies and backlog items, which can affect how risks are assessed. However, it sometimes seems to miss this high-level perspective, which can be a limitation based on how the product is designed. This has been a concern for those who use it regularly, although I don’t manage these aspects personally.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a scalable solution."
"My impression of the stability is very positive."
"We don't use technical support. We have an office in Austria that provides us with solutions. Also, this solution is pretty simple and user-friendly. We don't really need help with it."
"The program is very stable, and that is why we have so much success with it."
"The program is very stable and scalable."
"Our software development process primarily uses Adaptive Test Management for Jira to monitor real-time risks across all stories and sprint planning. Additionally, we use it to create action plans for high-priority risks."
"Test Management for Jira provides a repository for our test cases."
"You can group test cases together and track the execution of them."
"Test items, project variables helps in managing automation suite and scheduling execution."
"The solution has saved a lot of human resources by running full regression tests prior to each release, and over the years many major bugs have been detected by the tool, saving us the big expense of fixing problems after a release."
"It's very helpful that, when you have a recording in one application, in one navigator, you can replay every step in different applications."
"Customer Service: It's good. Technical Support: It's good."
"It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows."
"The database checkpoints detect problems which are difficult for a human resource to find."
"My advice to others is: If you're looking for speed, configuration consistency, and accuracy of tests with fantastic results, go get TestComplete."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
 

Cons

"I don't like that you need to use a lot of tabs. One test case takes 15-20 minutes and on Zephyr it takes about 5-10 minutes."
"I would like to see some improvements in Adaptive Test Management for Jira. First, having a recommendation engine or feature that guides handling risks more intuitively rather than relying on manual processes would be helpful. Second, enhancing the connectivity with third-party tools like Teams or Slack would be valuable."
"Something that needs to improve is the model of the licensing. For instance, if you have two packs from two servers, you need to buy two licenses."
"Capability for scalability is basic, it's not as sophisticated as I would like."
"They should work on integrating the solution with AI."
"Lacking visual gadgets that go on a dashboard, pie charts, bar charts and histograms."
"Customer Service can be slow to respond to electronic forms of communication and they do not have a way for a customer to speak directly to customer support."
"I didn't use it very heavily. One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete. We have a lot of such scripts in our organization, and it would be very useful to have some option to easily move these scripts. It is currently possible to convert these scripts to TestComplete, but it is not easy. I have to write some code, but everything is not available immediately."
"I would like to see improved language support, with Python being my first choice."
"One notable drawback is the absence of native integration with Git."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."
"There is no support for mobile testing automation."
 

Pricing and Cost Advice

"The licensing is rather expensive for those that have many users."
"The tool's pricing is a bit expensive, considering the kind of risk analysis and visibility we want, given that it's built on top of the Jira platform and other Atlassian products. It's priced slightly higher than similar products, maybe five to ten percent more."
"The product is becoming more and more expensive."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"Our ROI is about $10,000 a year."
"It comes with a high cost."
"The licensing costs are in the range of $1,000 to $3,000."
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
"The pricing is a little above average — it could be lower."
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Top Industries

By visitors reading reviews
Financial Services Firm
30%
Computer Software Company
10%
Manufacturing Company
10%
Construction Company
8%
Manufacturing Company
13%
Financial Services Firm
10%
Construction Company
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
 

Overview

 

Sample Customers

IBM, John Lewis, Trip Advisor, Netgear,  Bill and Melinda Gates foundation, Sapient
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about OpenText, IDERA, Microsoft and others in Test Management Tools. Updated: August 2026.
909,725 professionals have used our research since 2012.