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Adaptavist Test Management for Jira vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adaptavist Test Management ...
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
Test Management Tools (13th)
SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (8th), Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Adaptavist Test Management for Jira is designed for Test Management Tools and holds a mindshare of 2.3%, down 2.5% compared to last year.
SmartBear TestComplete, on the other hand, focuses on Test Automation Tools, holds 6.1% mindshare, up 6.0% since last year.
Test Management Tools Mindshare Distribution
ProductMindshare (%)
Adaptavist Test Management for Jira2.3%
OpenText Application Quality Management8.2%
Tricentis qTest7.8%
Other81.7%
Test Management Tools
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete6.1%
Tricentis Tosca13.4%
OpenText Functional Testing6.5%
Other74.0%
Test Automation Tools
 

Featured Reviews

RS
Director of Product at Indian Institute of Management Bangalore
Has dashboard and reporting features that help us identify and address red flags
I would like to see some improvements in Adaptive Test Management for Jira. First, having a recommendation engine or feature that guides handling risks more intuitively rather than relying on manual processes would be helpful. Second, enhancing the connectivity with third-party tools like Teams or Slack would be valuable. One challenge with integrating Adaptavist Test Management for Jira into workflows is ensuring it accurately tags and incorporates all relevant stories and epics. Sometimes, it’s unclear if the tool considers all dependencies and backlog items, which can affect how risks are assessed. However, it sometimes seems to miss this high-level perspective, which can be a limitation based on how the product is designed. This has been a concern for those who use it regularly, although I don’t manage these aspects personally.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our software development process primarily uses Adaptive Test Management for Jira to monitor real-time risks across all stories and sprint planning. Additionally, we use it to create action plans for high-priority risks."
"It is a scalable solution."
"You can group test cases together and track the execution of them."
"The program is very stable and scalable."
"We don't use technical support. We have an office in Austria that provides us with solutions. Also, this solution is pretty simple and user-friendly. We don't really need help with it."
"The initial setup is pretty easy and it's quick to deploy."
"The most valuable feature of this solution is regression testing tools."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"The reporting is ready to use and doesn't require any setup."
"It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows."
"The most valuable feature is the integration with Azure DevOps."
"TestComplete is simple, it's a very easy-to-use tool."
"It allows us to test both desktop and web applications."
 

Cons

"I don't like that you need to use a lot of tabs. One test case takes 15-20 minutes and on Zephyr is take about 5-10 minutes."
"Lacking visual gadgets that go on a dashboard, pie charts, bar charts and histograms."
"I would like to see some improvements in Adaptive Test Management for Jira. First, having a recommendation engine or feature that guides handling risks more intuitively rather than relying on manual processes would be helpful. Second, enhancing the connectivity with third-party tools like Teams or Slack would be valuable."
"They should work on integrating the solution with AI."
"The recording function, when using Python, could be improved, as it does not work well in recording testing."
"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."
"I didn't use it very heavily. One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete. We have a lot of such scripts in our organization, and it would be very useful to have some option to easily move these scripts. It is currently possible to convert these scripts to TestComplete, but it is not easy. I have to write some code, but everything is not available immediately."
"Product is not stable enough and it crashes often."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
"The solution’s customer support should be improved."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
 

Pricing and Cost Advice

"The licensing is rather expensive for those that have many users."
"The tool's pricing is a bit expensive, considering the kind of risk analysis and visibility we want, given that it's built on top of the Jira platform and other Atlassian products. It's priced slightly higher than similar products, maybe five to ten percent more."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"Our ROI is about $10,000 a year."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"SmartBear TestComplete is an expensive tool."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"We have a TestComplete 12 license."
"The option we chose was around $2,000 USD."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
21%
Manufacturing Company
11%
Performing Arts
7%
Manufacturing Company
15%
Financial Services Firm
12%
Computer Software Company
11%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise20
Large Enterprise32
 

Questions from the Community

What is your experience regarding pricing and costs for Adaptavist Test Management for Jira?
The tool's pricing is a bit expensive, considering the kind of risk analysis and visibility we want, given that it's built on top of the Jira platform and other Atlassian products. It's priced slig...
What needs improvement with Adaptavist Test Management for Jira?
I would like to see some improvements in Adaptive Test Management for Jira. First, having a recommendation engine or feature that guides handling risks more intuitively rather than relying on manua...
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Overview

 

Sample Customers

IBM, John Lewis, Trip Advisor, Netgear,  Bill and Melinda Gates foundation, Sapient
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Adaptavist Test Management for Jira vs. SmartBear TestComplete and other solutions. Updated: July 2020.
883,824 professionals have used our research since 2012.