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Adaptavist Test Management for Jira vs SmartBear TestComplete comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adaptavist Test Management ...
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
Test Management Tools (20th)
SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (7th), Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Adaptavist Test Management for Jira is designed for Test Management Tools and holds a mindshare of 2.0%, down 2.9% compared to last year.
SmartBear TestComplete, on the other hand, focuses on Test Automation Tools, holds 5.3% mindshare, down 5.9% since last year.
Test Management Tools Mindshare Distribution
ProductMindshare (%)
Adaptavist Test Management for Jira2.0%
OpenText Application Quality Management9.6%
TestRail5.7%
Other82.7%
Test Management Tools
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.3%
Tricentis Tosca10.5%
OpenText Functional Testing7.8%
Other76.4%
Test Automation Tools
 

Featured Reviews

RS
Director of Product at Indian Institute of Management Bangalore
Has dashboard and reporting features that help us identify and address red flags
I would like to see some improvements in Adaptive Test Management for Jira. First, having a recommendation engine or feature that guides handling risks more intuitively rather than relying on manual processes would be helpful. Second, enhancing the connectivity with third-party tools like Teams or Slack would be valuable. One challenge with integrating Adaptavist Test Management for Jira into workflows is ensuring it accurately tags and incorporates all relevant stories and epics. Sometimes, it’s unclear if the tool considers all dependencies and backlog items, which can affect how risks are assessed. However, it sometimes seems to miss this high-level perspective, which can be a limitation based on how the product is designed. This has been a concern for those who use it regularly, although I don’t manage these aspects personally.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The program is very stable, and that is why we have so much success with it."
"The program is very stable and scalable."
"Our software development process primarily uses Adaptive Test Management for Jira to monitor real-time risks across all stories and sprint planning. Additionally, we use it to create action plans for high-priority risks."
"We don't use technical support. We have an office in Austria that provides us with solutions. Also, this solution is pretty simple and user-friendly. We don't really need help with it."
"Test Management for Jira provides a repository for our test cases."
"My impression of the stability is very positive."
"You can group test cases together and track the execution of them."
"It is a scalable solution."
"It helped to automate all the possible functional test cases which I previously used to do by manual testing."
"The solution has saved a lot of human resources by running full regression tests prior to each release, and over the years many major bugs have been detected by the tool, saving us the big expense of fixing problems after a release."
"The most valuable feature is the integration with Azure DevOps."
"Data driven testing using Microsoft Excel Viewing properties of objects using Object Spy Organizing test runs using the Test Items page of the project editor"
"Customer service and technical support responsiveness are high. Everyone is very professional."
"Test items, project variables helps in managing automation suite and scheduling execution."
"TestComplete fits almost almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications, making it an amazing feature for companies that want to automate UI tests on each application built in-house."
"Complete works perfectly with CUTE."
 

Cons

"They should work on integrating the solution with AI."
"I would like to see some improvements in Adaptive Test Management for Jira. First, having a recommendation engine or feature that guides handling risks more intuitively rather than relying on manual processes would be helpful. Second, enhancing the connectivity with third-party tools like Teams or Slack would be valuable."
"Something that needs to improve is the model of the licensing. For instance, if you have two packs from two servers, you need to buy two licenses."
"I don't like that you need to use a lot of tabs. One test case takes 15-20 minutes and on Zephyr it takes about 5-10 minutes."
"Capability for scalability is basic, it's not as sophisticated as I would like."
"Lacking visual gadgets that go on a dashboard, pie charts, bar charts and histograms."
"Product ungracefully crashes or hangs sometimes."
"There is no qualified support for different web UI frameworks and no V8 support as well."
"I pay for support and maintenance; having used the “support” functions through online forums, I can say there is room for improvement."
"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."
"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."
"I can sense there's still a little bit more room for improvement in terms of making the whole testing process easier."
"The solution needs Mac OS support."
"The tool sometimes seems a little unstable and crashes sometimes on Windows 10."
 

Pricing and Cost Advice

"The tool's pricing is a bit expensive, considering the kind of risk analysis and visibility we want, given that it's built on top of the Jira platform and other Atlassian products. It's priced slightly higher than similar products, maybe five to ten percent more."
"The licensing is rather expensive for those that have many users."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
"We have a TestComplete 12 license."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"The product is becoming more and more expensive."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"The licensing costs are in the range of $1,000 to $3,000."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
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Top Industries

By visitors reading reviews
Financial Services Firm
32%
Manufacturing Company
10%
Comms Service Provider
8%
Construction Company
8%
Manufacturing Company
13%
Financial Services Firm
10%
Construction Company
10%
Outsourcing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
 

Overview

 

Sample Customers

IBM, John Lewis, Trip Advisor, Netgear,  Bill and Melinda Gates foundation, Sapient
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about OpenText, IDERA, Microsoft and others in Test Management Tools. Updated: September 2026.
912,818 professionals have used our research since 2012.