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Adaptavist Test Management for Jira vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adaptavist Test Management ...
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
Test Management Tools (20th)
SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (8th), Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Adaptavist Test Management for Jira is designed for Test Management Tools and holds a mindshare of 2.0%, down 2.7% compared to last year.
SmartBear TestComplete, on the other hand, focuses on Test Automation Tools, holds 5.6% mindshare, down 5.9% since last year.
Test Management Tools Mindshare Distribution
ProductMindshare (%)
Adaptavist Test Management for Jira2.0%
OpenText Application Quality Management9.6%
TestRail5.8%
Other82.6%
Test Management Tools
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.6%
Tricentis Tosca10.7%
OpenText Functional Testing7.6%
Other76.1%
Test Automation Tools
 

Featured Reviews

RS
Director of Product at Indian Institute of Management Bangalore
Has dashboard and reporting features that help us identify and address red flags
I would like to see some improvements in Adaptive Test Management for Jira. First, having a recommendation engine or feature that guides handling risks more intuitively rather than relying on manual processes would be helpful. Second, enhancing the connectivity with third-party tools like Teams or Slack would be valuable. One challenge with integrating Adaptavist Test Management for Jira into workflows is ensuring it accurately tags and incorporates all relevant stories and epics. Sometimes, it’s unclear if the tool considers all dependencies and backlog items, which can affect how risks are assessed. However, it sometimes seems to miss this high-level perspective, which can be a limitation based on how the product is designed. This has been a concern for those who use it regularly, although I don’t manage these aspects personally.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My impression of the stability is very positive."
"The program is very stable, and that is why we have so much success with it."
"The program is very stable and scalable."
"You can group test cases together and track the execution of them."
"It is a scalable solution."
"We don't use technical support. We have an office in Austria that provides us with solutions. Also, this solution is pretty simple and user-friendly. We don't really need help with it."
"Test Management for Jira provides a repository for our test cases."
"Our software development process primarily uses Adaptive Test Management for Jira to monitor real-time risks across all stories and sprint planning. Additionally, we use it to create action plans for high-priority risks."
"This has allowed us to make significant product changes, new server deployments, and hosting changes with high confidence."
"Test automation with TestComplete significantly (estimated 80%) reduced the regression timeline for a complex AUT with a large number of test cases."
"You can record your actions and play them back later."
"The product has many features."
"My advice to others is: If you're looking for speed, configuration consistency, and accuracy of tests with fantastic results, go get TestComplete."
"The most valuable feature of SmartBear TestComplete for me is the image comparison functionality; it quickly detects any changes in the UI."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well."
 

Cons

"Capability for scalability is basic, it's not as sophisticated as I would like."
"They should work on integrating the solution with AI."
"I don't like that you need to use a lot of tabs. One test case takes 15-20 minutes and on Zephyr it takes about 5-10 minutes."
"I would like to see some improvements in Adaptive Test Management for Jira. First, having a recommendation engine or feature that guides handling risks more intuitively rather than relying on manual processes would be helpful. Second, enhancing the connectivity with third-party tools like Teams or Slack would be valuable."
"Something that needs to improve is the model of the licensing. For instance, if you have two packs from two servers, you need to buy two licenses."
"Lacking visual gadgets that go on a dashboard, pie charts, bar charts and histograms."
"Technical support can be improved by being more efficient in responding to questions."
"There is no support for mobile testing automation."
"It seems to crash once every two to three months."
"The solution’s customer support should be improved."
"The integration tools could be better."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
"I have used it for Web Application automation and sometimes find difficulties while recognizing dynamically-generated runtime object."
"There is a problem with usability because the speed decreases, which could be an issue with scalability because of too many hits on the site."
 

Pricing and Cost Advice

"The tool's pricing is a bit expensive, considering the kind of risk analysis and visibility we want, given that it's built on top of the Jira platform and other Atlassian products. It's priced slightly higher than similar products, maybe five to ten percent more."
"The licensing is rather expensive for those that have many users."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"The solution's pricing is too high."
"SmartBear TestComplete is an expensive tool."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"Our ROI is about $10,000 a year."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"It comes with a high cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Manufacturing Company
10%
Computer Software Company
10%
Comms Service Provider
8%
Manufacturing Company
13%
Financial Services Firm
10%
Construction Company
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

What is your experience regarding pricing and costs for Adaptavist Test Management for Jira?
The tool's pricing is a bit expensive, considering the kind of risk analysis and visibility we want, given that it's built on top of the Jira platform and other Atlassian products. It's priced slig...
What needs improvement with Adaptavist Test Management for Jira?
I would like to see some improvements in Adaptive Test Management for Jira. First, having a recommendation engine or feature that guides handling risks more intuitively rather than relying on manua...
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
 

Overview

 

Sample Customers

IBM, John Lewis, Trip Advisor, Netgear,  Bill and Melinda Gates foundation, Sapient
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about OpenText, IDERA, Microsoft and others in Test Management Tools. Updated: August 2026.
907,816 professionals have used our research since 2012.