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Adaptavist Test Management for Jira vs SmartBear TestComplete comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adaptavist Test Management ...
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
Test Management Tools (20th)
SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (6th), Regression Testing Tools (5th), Test Automation Tools (5th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Adaptavist Test Management for Jira is designed for Test Management Tools and holds a mindshare of 1.9%, down 2.8% compared to last year.
SmartBear TestComplete, on the other hand, focuses on Test Automation Tools, holds 5.4% mindshare, down 5.9% since last year.
Test Management Tools Mindshare Distribution
ProductMindshare (%)
Adaptavist Test Management for Jira1.9%
OpenText Application Quality Management9.8%
TFS5.9%
Other82.4%
Test Management Tools
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.4%
Tricentis Tosca10.5%
OpenText Functional Testing8.2%
Other75.9%
Test Automation Tools
 

Featured Reviews

RS
Director of Product at Indian Institute of Management Bangalore
Has dashboard and reporting features that help us identify and address red flags
I would like to see some improvements in Adaptive Test Management for Jira. First, having a recommendation engine or feature that guides handling risks more intuitively rather than relying on manual processes would be helpful. Second, enhancing the connectivity with third-party tools like Teams or Slack would be valuable. One challenge with integrating Adaptavist Test Management for Jira into workflows is ensuring it accurately tags and incorporates all relevant stories and epics. Sometimes, it’s unclear if the tool considers all dependencies and backlog items, which can affect how risks are assessed. However, it sometimes seems to miss this high-level perspective, which can be a limitation based on how the product is designed. This has been a concern for those who use it regularly, although I don’t manage these aspects personally.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We don't use technical support. We have an office in Austria that provides us with solutions. Also, this solution is pretty simple and user-friendly. We don't really need help with it."
"My impression of the stability is very positive."
"Test Management for Jira provides a repository for our test cases."
"It is a scalable solution."
"The program is very stable and scalable."
"Our software development process primarily uses Adaptive Test Management for Jira to monitor real-time risks across all stories and sprint planning. Additionally, we use it to create action plans for high-priority risks."
"You can group test cases together and track the execution of them."
"The program is very stable, and that is why we have so much success with it."
"I used different solution afterwards and I can say there is no other product with such great flexibility."
"The integration with various tools is important."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"Object Browser is the most powerful feature."
"The initial setup is pretty easy and it's quick to deploy."
"To me, the Object Browser has proven to be the most valuable feature of this product."
"The most valuable features are the desktop and mobile modules."
"If a company has an ecosystem and they need to automate the web, desktop, or mobile, then TestComplete is the right tool."
 

Cons

"I don't like that you need to use a lot of tabs. One test case takes 15-20 minutes and on Zephyr it takes about 5-10 minutes."
"They should work on integrating the solution with AI."
"Capability for scalability is basic, it's not as sophisticated as I would like."
"I would like to see some improvements in Adaptive Test Management for Jira. First, having a recommendation engine or feature that guides handling risks more intuitively rather than relying on manual processes would be helpful. Second, enhancing the connectivity with third-party tools like Teams or Slack would be valuable."
"Lacking visual gadgets that go on a dashboard, pie charts, bar charts and histograms."
"Something that needs to improve is the model of the licensing. For instance, if you have two packs from two servers, you need to buy two licenses."
"I didn't use it very heavily. One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete. We have a lot of such scripts in our organization, and it would be very useful to have some option to easily move these scripts. It is currently possible to convert these scripts to TestComplete, but it is not easy. I have to write some code, but everything is not available immediately."
"Right now, in terms of recording and scripting the solution is not user-friendly."
"It seems to crash once every two to three months."
"Often crashes with large projects. File check-in takes too much time in TFS."
"There could be API interfaces with this tool."
"A test case design (schema) module would be nice."
"Technical support can be improved by being more efficient in responding to questions."
"There is no qualified support for different web UI frameworks and no V8 support as well."
 

Pricing and Cost Advice

"The tool's pricing is a bit expensive, considering the kind of risk analysis and visibility we want, given that it's built on top of the Jira platform and other Atlassian products. It's priced slightly higher than similar products, maybe five to ten percent more."
"The licensing is rather expensive for those that have many users."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"The pricing is a little above average — it could be lower."
"The pricing is pretty reasonable."
"The licensing costs are in the range of $1,000 to $3,000."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"SmartBear TestComplete is an expensive tool."
"Our ROI is about $10,000 a year."
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Top Industries

By visitors reading reviews
Financial Services Firm
33%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
9%
Manufacturing Company
13%
Financial Services Firm
12%
Outsourcing Company
10%
Construction Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
 

Overview

 

Sample Customers

IBM, John Lewis, Trip Advisor, Netgear,  Bill and Melinda Gates foundation, Sapient
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about OpenText, IDERA, Microsoft and others in Test Management Tools. Updated: October 2026.
916,240 professionals have used our research since 2012.