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ADP Workforce Now vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Workforce Now
Ranking in Benefits Administration
10th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
Talent Management (13th), Cloud HCM (12th), HR Analytics Software (5th)
Oracle E-Business Suite
Ranking in Benefits Administration
6th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
153
Ranking in other categories
Field Service Management (1st), ERP (6th), Activity Based Costing Software (1st), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
 

Mindshare comparison

As of April 2025, in the Benefits Administration category, the mindshare of ADP Workforce Now is 2.9%, down from 3.8% compared to the previous year. The mindshare of Oracle E-Business Suite is 4.7%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature to me is performance management because we just started using that."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"It is a scalable solution."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"The most valuable features are the reporting and benefits piece."
"The interface is easy to use."
"It's a tightly integrated solution."
"The on-premise is very similar to the cloud version."
"Financial reconciliation and reporting."
"The financial module has excellent features that many find valuable, while the HCM module is also highly regarded."
"The on-premises solution has maturity in features but also flex fields."
"Financials, which are essential to all ERPs, and manufacturing and sales models are among the most valuable features. The specific features implemented depend on the company's needs."
"Everyone in the company is quite used to the Oracle functionality."
 

Cons

"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"The complexity is the key challenge with a tool like ADP ."
"The report functionality is not as good as competitive products."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"The ease of developing and creating reports could definitely use some improvement."
"Its benefits portal could be user-friendly."
"Areas for improvement would be that sometimes it's a bit rigid with customization and doesn't always facilitate region-specific requirements."
"The initial setup was a little complex."
"Performance issues and handling of financial data could be improved."
"Oracle is easy to implement at a new organization like ours, but it might be more challenging for an established organization with more rules and policies in place."
"More flexibility in configuration related to the Payroll module, in order to easily implement the local legislation."
"Technical support is focused on-cloud versus on-premise customers."
"In the future, Oracle E-Business Suite could improve by having a better UI. Competitors are providing much better interfaces."
"Standard reporting needs to be changed. Many of the standard reports look the same as they did in version 10.7, 20 years ago."
 

Pricing and Cost Advice

"The solution is expensive and everyone complains about the price."
"The solution is expensive."
"It is expensive."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"I give the pricing a seven out of ten."
"Oracle E-Business Suite is heavy subscriptions based and the solution's upgrades, under the technology licensing, are quite costly. Additionally, support is an extra cost. The price of the solution could be reduced."
"I have found the solution overall to be expensive. There are additional fees on top of the standard license."
"This product is more expensive if you compare it to SAP."
"Oracle's licenses are not straightforward."
"Fees for support and licensing should be reduced."
"Oracle scales the pricing, but E-Business Suite is still very expensive for small to mid-sized businesses."
"Pricing for Oracle E-Business Suite is seven out of ten. You must pay extra for maintenance and technical support, apart from standard license fees."
"Considering the market at the moment, Oracle needs to adjust the pricing of this solution."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
10%
Healthcare Company
8%
Manufacturing Company
8%
Educational Organization
68%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-part...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
 

Also Known As

No data available
Oracle EBS, OEBS
 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about ADP Workforce Now vs. Oracle E-Business Suite and other solutions. Updated: April 2025.
845,712 professionals have used our research since 2012.