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ADP Workforce Now vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Workforce Now
Ranking in Benefits Administration
8th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
Talent Management (16th), Cloud HCM (12th), HR Analytics Software (5th)
Oracle E-Business Suite
Ranking in Benefits Administration
6th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
154
Ranking in other categories
Field Service Management (2nd), ERP (7th), Activity Based Costing Software (2nd), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
 

Mindshare comparison

As of July 2025, in the Benefits Administration category, the mindshare of ADP Workforce Now is 3.2%, down from 3.6% compared to the previous year. The mindshare of Oracle E-Business Suite is 4.0%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"It is a scalable solution."
"The most valuable feature to me is performance management because we just started using that."
"The most valuable features are the reporting and benefits piece."
"Oracle E-Business Suite's most valuable feature is the information that it provides. For example, it's good to know the AR due date and the receipt of the products that you have sold. It is a good solution overall for enterprise management."
"The GL and FAH modules have become real-deal players for an organization with many legacy systems that handle transactions and where there is a need to create accounting from these transactions."
"It provides us with a centralized location to have an enterprise-wide GL and other module solutions."
"Great finance modules and customization."
"Oracle E-Business Suite is easy to use, and we have enough resources out in the market."
"The most valuable features are straight-through processing because we need to make sure that we have a good end-to-end process."
"I like the automation and integration features of Oracle E-Business Suite."
"I would definitely recommend Oracle E-Business Suite to other people."
 

Cons

"The ease of developing and creating reports could definitely use some improvement."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"Its benefits portal could be user-friendly."
"The report functionality is not as good as competitive products."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"The complexity is the key challenge with a tool like ADP ."
"It is still a little outdated as far as what we consider a twenty-first century software. You're still using Oracle forms, that sort of thing."
"There are some business-specific processes still not implemented."
"It's more expensive than other options due to licensing costs and core-based hardware."
"The on-premises version of this solution can be difficult to expand, compared to its cloud version. The on-premises version is also more limited, versus the cloud version that has a lot of improvements. Maintaining this solution is also too costly."
"The users feel that the product is not user-friendly."
"Not user friendly."
"The user interface can be improved."
"Movement to the cloud should be supported. Product support still needs to be improved."
 

Pricing and Cost Advice

"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"The solution is expensive."
"It is expensive."
"The solution is expensive and everyone complains about the price."
"I give the pricing a seven out of ten."
"In order to minimize the implementation and consultancy costs, business lines should have proper definitions. They need to have a proper way of retrieving their data, which should be structured well."
"The price would be better if it were lower."
"At our various customers, the software tends to pay for itself in less than two years."
"The price of the solution is extremely high."
"At the time of purchasing the license the price was reasonable."
"We pay about $300 a year in order to license the solution."
"This is a highly-priced application and would not be affordable for small or medium business domains."
"Oracle prices are better in Vietnam and more flexible. If we need to customize something in Oracle, it's very flexible and easy to customize."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Healthcare Company
8%
Educational Organization
41%
Computer Software Company
7%
Manufacturing Company
7%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-part...
What advice do you have for others considering ADP Workforce Now?
Overall, I would rate the solution an eight out of ten. It's got a lot of features. The reason I'm not giving it a full score is largely due to the complexity and the customer service.
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
 

Also Known As

No data available
Oracle EBS, OEBS
 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about ADP Workforce Now vs. Oracle E-Business Suite and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.