No more typing reviews! Try our Samantha, our new voice AI agent.

AlertSite vs Datadog comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AlertSite
Ranking in Application Performance Monitoring (APM) and Observability
47th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
7
Ranking in other categories
API Monitoring Software (3rd)
Datadog
Ranking in Application Performance Monitoring (APM) and Observability
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
208
Ranking in other categories
Network Monitoring Software (3rd), IT Infrastructure Monitoring (2nd), Log Management (4th), Container Monitoring (2nd), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (5th), AI Observability (1st)
 

Mindshare comparison

As of April 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AlertSite is 0.5%, up from 0.1% compared to the previous year. The mindshare of Datadog is 4.9%, down from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Datadog4.9%
AlertSite0.5%
Other94.6%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

IH
Assistant Director at a consultancy with 10,001+ employees
Enterprise-level monitoring facilitates global observability and seamless script creation with intuitive tools
SmartBear, as a vendor, is focusing more on API management and testing rather than monitoring. AlertSite could benefit from more future-focused innovation, especially with competencies in generative AI. Additionally, support from AlertSite is not at an enterprise level since it is not offered 24/7. Outside of critical platform issues, there's no continuous support available.
Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution has numerous advantages. It's extremely simple to configure. Either digital monitors or single-URL monitors are simple to configure and build."
"The alerting capabilities were really helpful."
"The return on investment of this solution is well witnessed in our organization because of the integration and various capabilities that it offers to interact with the upstream or downstream systems."
"I highly recommend AlertSite to other users."
"I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast."
"This solution has numerous advantages; it's extremely simple to configure, and either digital monitors or single-URL monitors are simple to configure and build."
"The alerting capabilities of AlertSite were really helpful."
"If there are any issues, it triggers an alert within 30 seconds."
"We use the application for our application monitoring, data security monitoring, and log management, and it helps us to track issues proactively instead of reactively."
"It is a good one stop location where we keep all our data for our infrastructure, and it's also easier to navigate between different things."
"This spectrum of solutions has allowed us to track down bugs faster and more rapidly, which allows us to limit revenue lost during downtime."
"It brings in observability, monitoring, and alerting capabilities - all of which we need to operate at scale."
"Datadog allows for much better visibility across our entire fleet and has saved us countless eng hours as a result."
"The most valuable features are the dashboards and the reporting."
"The feature I've found most valuable is the log search feature."
"The fact that everything is under a single pane of glass is really valuable, as developers don't have to spend their time copying correlation IDs across tools to find what they need."
 

Cons

"What needs improvement in AlertSite is the documentation, particularly the lack of documentation."
"AlertSite sometimes triggers false alerts or fake alerts, which needs to be rectified. When we see an alert and go ahead and run certain tests on it, the test always passes, however, on the main screen, it shows up as critical."
"Additionally, support from AlertSite is not at an enterprise level since it is not offered 24/7."
"I could use a few changes to the user interface."
"In terms of support, it is all based on the cost of the subscription that our company purchased, but it wasn't great, and it could've been much better."
"It is not compatible with all of the product platforms that we use."
"One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful."
"I would like the ability to get more data points with regard to some of the unique requirements that we have."
"The solution should provide alerts for cloud outages that would allow us to report potential service impacts directly to applications or on the dashboard."
"Datadog is expensive."
"Datadog's roadmap can be a bit unpredictable at times."
"The wide range of products Datadog now offers can be a bit intimidating to developers."
"Datadog could be improved if the menu system was a little clearer and less cluttered, making it easier to navigate."
"Datadog could improve the flexibility with AI and ML concepts. This will allow customers to be more leveraged towards publishing."
"Sometimes, it takes a long time to load the dashboard if we have many charts."
"The sheer amount of products that are included can be overwhelming."
 

Pricing and Cost Advice

"The cost is high."
"We purchased the license once and had the option of selecting the number of user licenses."
"My company pays to use AlertSite, but I'm unsure of the exact costs because it depends on how many monitors you have."
"This solution is budget friendly."
"It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing."
"Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
"It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."
"​Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."
"While it is an expensive product, I would rate the pricing level at four out of five."
"Datadog does not provide any free plans to use the solution. When I start with a proof of concept it would be sensible to have a free plan to test the tool and check whether it fits the requirements of the project. Before the production stage, it is always good to have a free plan with some limited features, number of requests, or logs."
"Licensing is based on the retention period of logs and metrics."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
887,041 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
22%
Financial Services Firm
16%
Performing Arts
8%
Marketing Services Firm
8%
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Large Enterprise8
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise46
Large Enterprise99
 

Questions from the Community

What is your experience regarding pricing and costs for AlertSite?
I would rate the pricing aspects of AlertSite as nine out of ten, indicating it is good or low-priced.
What needs improvement with AlertSite?
SmartBear, as a vendor, is focusing more on API management and testing rather than monitoring. AlertSite could benefit from more future-focused innovation, especially with competencies in generativ...
What is your primary use case for AlertSite?
I have been working with the AlertSite ( /products/alertsite-reviews ) product since 2019. Within our organization, specifically one service unit at one of the Big Four firms, this product has been...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
 

Comparisons

 

Overview

 

Sample Customers

JetBlue, Payless ShoeSource, Hilton Inc., StubHub, Symantec, Newegg, Sapient, AstraZeneca, Dell, Quest Diagnostics
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Find out what your peers are saying about AlertSite vs. Datadog and other solutions. Updated: April 2026.
887,041 professionals have used our research since 2012.