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Apache Guacamole vs Claroty Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Microsoft Intune users report cost savings, efficiency boosts, and improved security from enhanced device management and reduced infrastructure needs.
Sentiment score
6.8
Adopting Apache Guacamole boosted enterprise sales and cost efficiency, streamlining onboarding and replacing costly systems with free remote access.
Sentiment score
7.5
Claroty Platform helps protect against vulnerabilities, delivering positive outcomes and cost-benefit analysis for critical infrastructure applications.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
Importantly, when someone leaves the company, it helps protect document access on their devices.
Channels & Alliances Head at Link Development
In our market, we were the first company to develop and distribute this technology.
Lead Backend Engineer at Singhania QuestPlus
Onboarding a new employee for infrastructure became a 20-minute task rather than a one-week round trip.
Full Stack Engineer at Datawyse
In terms of profit, it is pure profit because the solution itself costs zero.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
If my infrastructure is critical infrastructure, the Claroty Platform saves time and resources.
Senior Consultant at Payatu
 

Customer Service

Sentiment score
5.7
Microsoft Intune's support quality varies widely, with premium support praised, but basic support and escalation need improvement.
Sentiment score
6.0
Apache Guacamole relies on community support and documentation, suitable for self-support users but lacks direct customer service.
Sentiment score
7.8
Claroty Platform's customer service is responsive, knowledgeable, and proactive, receiving high ratings despite occasional response delays for requests.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
If you say a company has customer support, Apache Guacamole has the customer support of highly technical people.
Lead Backend Engineer at Singhania QuestPlus
Overall, if you want to manage it yourself, it has a slight learning curve but is nearly hassle-free.
Full Stack Engineer at Datawyse
Apache Guacamole provides sufficient information on the internet through documentation.
CEO at Exaact Solutions
Their response and support are effective and proactive.
Associate Solution Architect at a tech vendor with 10,001+ employees
They can rate support for the Claroty Platform from one to ten as eight to nine.
Senior Consultant at Payatu
I have always found Claroty's technical support to have good engineers.
VP of Products at a tech services company with 51-200 employees
 

Scalability Issues

Sentiment score
6.8
Microsoft Intune offers scalable management for diverse platforms, excelling in user support but needing better macOS enhancement.
Sentiment score
7.9
Apache Guacamole seamlessly scales for organizations by utilizing a cloud infrastructure supporting multi-node deployments for high availability.
Sentiment score
7.8
Claroty Platform is praised for scalability, adaptability in cloud and on-premise, and effective multi-location deployment despite minor scaling challenges.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
If we add load balancing in between, we can scale it as much as we need.
Lead Backend Engineer at Singhania QuestPlus
You can have a multi-node deployment for high availability and to cover multiple sites.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
In case of failures, the system can autoscale to other virtual machines.
Cloud Engineer at CDAC
The Claroty Platform offers a scalable solution that accommodates both cloud and on-premise deployments.
Associate Solution Architect at a tech vendor with 10,001+ employees
I would rate the scalability as eight or nine as the only issue faced was with login challenges, which could be improved.
Cyber Security Security at PwC
The way the Claroty Platform has considered and included the active scanning part has made it quite scalable.
Senior Consultant at Payatu
 

Stability Issues

Sentiment score
6.7
Microsoft Intune is praised for stability and reliability, with minor update delays and occasional Azure-related uptime issues.
Sentiment score
8.8
Apache Guacamole is highly stable and reliable, requiring a robust internet connection for optimal performance according to multiple sources.
Sentiment score
7.1
The Claroty Platform is stable with minimal downtime, some upgrade issues, and receives varied but generally high stability ratings.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
Microsoft Intune has been very stable.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Apache Guacamole is really stable.
Lead Backend Engineer at Singhania QuestPlus
The platform runs with minimal delays and effectively manages workloads without intruding on the network.
Associate Solution Architect at a tech vendor with 10,001+ employees
Overall, I would rate the stability as eight out of ten.
Cyber Security Security at PwC
 

Room For Improvement

Microsoft Intune needs policy, integration, interface, sync, deployment, licensing, support, and device management improvements for better user experience.
Apache Guacamole needs improved usability, better documentation, enhanced security promotion, and streamlined setup to enhance user experience.
The Claroty Platform requires improvements in detection, integration, UI, pricing, documentation, training, and vulnerability management for better performance.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
We did have some minor issues, such as there was some gap in mentioning how to install it and how to make and compile the file which they have posted on the repository.
Lead Backend Engineer at Singhania QuestPlus
Apache Guacamole can be improved in two areas: hosting, which requires a deeper understanding of the system to really set things up, and a definitive guide for setting it up neatly and cleanly, which should be updated regularly.
Full Stack Engineer at Datawyse
The highest concern from every customer we have proposed Apache Guacamole to is how we can guarantee that, because it is open source, it is as secure as other enterprise solutions such as Citrix.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
Additionally, reducing the overall cost of hardware and software solutions would be beneficial.
Associate Solution Architect at a tech vendor with 10,001+ employees
As AI is booming now, there are concerns about AI security.
Security Consultant at Forcespot
Sometimes, these CVEs are not actually related to the device in the firmware at the site.
Senior Consultant at Payatu
 

Setup Cost

Microsoft Intune offers competitive pricing for enterprises, bundled with Microsoft 365, but standalone costs may challenge smaller businesses.
Claroty Platform is expensive yet valued for free deployment, with costs justified by its robust security features.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
There is no licensing or setup cost involved.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
It is completely free of charge as it is an open-source solution.
Cloud Engineer at CDAC
Regarding my experience with pricing, setup cost, and licensing for Apache Guacamole, there was no license at all.
Infrastructure Monitoring Specialist at a tech vendor with 10,001+ employees
One unique aspect of Claroty is that users get all the deployments for free.
VP of Products at a tech services company with 51-200 employees
The cost of the Claroty Platform is comparatively high.
Associate Solution Architect at a tech vendor with 10,001+ employees
The cost is as per the standard market.
Security Consultant at Forcespot
 

Valuable Features

Microsoft Intune provides seamless Windows integration, robust security, and cloud-based management, enhancing device control and supporting hybrid work efficiently.
Apache Guacamole is a cost-effective, clientless remote access solution enhancing security and reducing costs for small to medium enterprises.
Claroty Platform enhances network management with real-time monitoring and threat detection, offering secure access and comprehensive vulnerability insights.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
Security concerns are addressed with separate logins for each virtual machine, ensuring complete security.
Cloud Engineer at CDAC
Apache Guacamole helped us cross that boundary. Leveraging that technology, we were able to expand our product surface area and the customers we can access.
Lead Backend Engineer at Singhania QuestPlus
Whatever you would be paying thousands of dollars or millions of dollars to another company for, you can get all of that with Apache Guacamole itself.
Full Stack Engineer at Datawyse
The ability to detect and classify assets, assess vulnerabilities, and manage patches and updates effectively is highly beneficial.
Associate Solution Architect at a tech vendor with 10,001+ employees
They offer threat detection, asset management, vulnerability management, and remote access, which makes them the sole vendor in the OT security space to offer all three services.
VP of Products at a tech services company with 51-200 employees
Additionally, their SRA solution, the Secure Remote Access solution, is very useful for industrial environments.
Security Consultant at Forcespot
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
319
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Apache Guacamole
Ranking in Remote Access
8th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Claroty Platform
Ranking in Remote Access
7th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
16
Ranking in other categories
Vulnerability Management (22nd), Operational Technology (OT) Security (2nd), Cyber-Physical Systems Protection (2nd)
 

Mindshare comparison

As of February 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.1%, down from 9.5% compared to the previous year. The mindshare of Apache Guacamole is 4.0%, up from 3.8% compared to the previous year. The mindshare of Claroty Platform is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.1%
Claroty Platform1.3%
Apache Guacamole4.0%
Other85.6%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Deepak Shah - PeerSpot reviewer
Lead Backend Engineer at Singhania QuestPlus
Secure web access for guest users has transformed how we protect servers without device agents
Apache Guacamole can be improved as the documentation is really okay. It's written in very good detail. However, there's a problem in that it is written in too much detail and doesn't take you step-by-step. We did have some minor issues, such as there was some gap in mentioning how to install it and how to make and compile the file which they have posted on the repository. We had to figure it out, and once we got that knowledge, we were able to speed up our process. I think that the documentation wasn't that well written. There were gaps in it. It was well written but not written step-by-step. They can improve Apache Guacamole's UI. We didn't use their UI and use our own UI instead, but their UI can be improved. Simple is also good but it can be improved.
AP
Senior Consultant at Payatu
Passive scanning excels and support proves invaluable
Regarding the cons of the Claroty Platform, it is not about the deployment, but rather the identification. The Claroty Platform becomes too noisy when it gives numerous CVEs related to vendor match. Sometimes, these CVEs are not actually related to the device in the firmware at the site. The Claroty Platform identifies effectively but sometimes identifies many CVEs which might not be the actual issue in certain scenarios.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
9%
Government
8%
Educational Organization
12%
Comms Service Provider
12%
Manufacturing Company
9%
Government
8%
Manufacturing Company
14%
Energy/Utilities Company
9%
Computer Software Company
9%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business122
Midsize Enterprise48
Large Enterprise160
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise11
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Apache Guacamole?
Apache Guacamole can be improved as the documentation is really okay. It's written in very good detail. However, ther...
What advice do you have for others considering Apache Guacamole?
The advice I would give to others looking into using Apache Guacamole is to read the document very rigorously. If you...
What is your experience regarding pricing and costs for Apache Guacamole?
There is no licensing or setup cost involved. It is a VM on AWS that we pay for, and Apache Guacamole is a free open ...
What do you like most about Claroty Platform?
The product helps mitigate potential threats, especially if its users have signature rules. The product also provides...
What needs improvement with Claroty Platform?
Regarding the cons of the Claroty Platform, it is not about the deployment, but rather the identification. The Clarot...
What is your primary use case for Claroty Platform?
My clients are using the Claroty Platform for asset identification, finding CVEs and threat intel. I am aware of the ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Rockwell Automation
Find out what your peers are saying about Apache Guacamole vs. Claroty Platform and other solutions. Updated: February 2026.
882,637 professionals have used our research since 2012.