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Apache Guacamole vs Claroty Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Microsoft Intune reduces costs, improves security, and boosts productivity, offering significant savings and efficiencies for Microsoft ecosystem users.
Sentiment score
6.7
Apache Guacamole improved efficiency and reduced costs, replacing expensive alternatives and enhancing time management for better profits.
Sentiment score
5.7
Claroty Platform acts as insurance against vulnerabilities, offering ROI through saved labor and preemptive measures despite costly support.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
In our market, we were the first company to develop and distribute this technology.
Sr Backend Engineer at Singhania QuestPlus
Onboarding a new employee for infrastructure became a 20-minute task rather than a one-week round trip.
Full Stack Engineer at Datawyse
In terms of profit, it is pure profit because the solution itself costs zero.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
If my infrastructure is critical infrastructure, the Claroty Platform saves time and resources.
Senior Consultant at Payatu
As far as ROI is concerned, I think there's a huge benefit of hundreds of labor hours saved because of automated discovery and continuous inventory and faster audits and risk assessments.
Member Of Leadership Advisory Council at a tech company with 10,001+ employees
 

Customer Service

Sentiment score
5.8
Microsoft Intune support is helpful but uneven, with complex issues needing escalations despite useful documentation and knowledgeable engineers.
Sentiment score
6.5
Apache Guacamole offers community-based support with extensive documentation and forums, though users may need third-party help for priority issues.
Sentiment score
7.7
Claroty Platform's customer service is praised for its expertise and efficiency, despite occasional delays in response and feature requests.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
If you say a company has customer support, Apache Guacamole has the customer support of highly technical people.
Sr Backend Engineer at Singhania QuestPlus
Overall, if you want to manage it yourself, it has a slight learning curve but is nearly hassle-free.
Full Stack Engineer at Datawyse
Apache Guacamole provides sufficient information on the internet through documentation.
CEO at Exaact Solutions
They understand operational environments, industrial protocols, and challenges of manufacturing, which is quite helpful.
Member Of Leadership Advisory Council at a tech company with 10,001+ employees
Their response and support are effective and proactive.
Associate Solution Architect at a tech vendor with 10,001+ employees
They can rate support for the Claroty Platform from one to ten as eight to nine.
Senior Consultant at Payatu
 

Scalability Issues

Sentiment score
7.1
Microsoft Intune offers scalable and efficient device management with seamless cloud integration, ideal for diverse and expanding organizational needs.
Sentiment score
7.9
Apache Guacamole efficiently scales for many users, offering adaptability across infrastructures with robust autoscaling and load balancing options.
Sentiment score
8.0
The Claroty Platform is scalable, supporting diverse deployments, high asset volumes, and ease of management for large organizations.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
If we add load balancing in between, we can scale it as much as we need.
Sr Backend Engineer at Singhania QuestPlus
You can have a multi-node deployment for high availability and to cover multiple sites.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
In case of failures, the system can autoscale to other virtual machines.
Cloud Engineer at CDAC
A major advantage is that this is agent-less and passive.
Member Of Leadership Advisory Council at a tech company with 10,001+ employees
The Claroty Platform offers a scalable solution that accommodates both cloud and on-premise deployments.
Associate Solution Architect at a tech vendor with 10,001+ employees
I would rate the scalability as eight or nine as the only issue faced was with login challenges, which could be improved.
Cyber Security Security at PwC
 

Stability Issues

Sentiment score
7.2
Microsoft Intune is highly rated for stability, with minimal downtime and minor issues during updates and specific configurations.
Sentiment score
8.9
Apache Guacamole is praised for its stability and reliability, consistently delivering trouble-free operation with dependable internet connectivity.
Sentiment score
7.4
Claroty Platform is stable with minimal downtime, though some face configuration issues; it's scalable and ideal for industrial monitoring.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
Apache Guacamole is really stable.
Sr Backend Engineer at Singhania QuestPlus
Apache Guacamole is very stable.
Senior DeevOps Engineer at a tech services company with 11-50 employees
The platform runs with minimal delays and effectively manages workloads without intruding on the network.
Associate Solution Architect at a tech vendor with 10,001+ employees
I think Claroty Platform is a mature and scalable OT platform and it is designed for passive monitoring.
Member Of Leadership Advisory Council at a tech company with 10,001+ employees
Overall, I would rate the stability as eight out of ten.
Cyber Security Security at PwC
 

Room For Improvement

Microsoft Intune needs better compatibility, enhanced interface, improved policy management, and stronger integration for Mac, Linux, iOS, and Android.
Enhancements desired in Apache Guacamole include USB redirection, AI, documentation, security, UI, networking, and Kubernetes support.
Claroty Platform needs improvements in pricing, UI, integrations, AI features, documentation, and streamlined licensing to boost market appeal.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
We did have some minor issues, such as there was some gap in mentioning how to install it and how to make and compile the file which they have posted on the repository.
Sr Backend Engineer at Singhania QuestPlus
Apache Guacamole can be improved in two areas: hosting, which requires a deeper understanding of the system to really set things up, and a definitive guide for setting it up neatly and cleanly, which should be updated regularly.
Full Stack Engineer at Datawyse
The highest concern from every customer we have proposed Apache Guacamole to is how we can guarantee that, because it is open source, it is as secure as other enterprise solutions such as Citrix.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
Additionally, reducing the overall cost of hardware and software solutions would be beneficial.
Associate Solution Architect at a tech vendor with 10,001+ employees
As AI is booming now, there are concerns about AI security.
Security Consultant at Forcespot
Sometimes, these CVEs are not actually related to the device in the firmware at the site.
Senior Consultant at Payatu
 

Setup Cost

Microsoft Intune provides cost-effective integration in Microsoft 365, but additional features can increase expenses compared to standalone solutions.
Apache Guacamole offers a cost-effective, user-friendly open-source solution favored by enterprises for its affordability and flexible licensing.
Claroty Platform's pricing is seen as expensive but valued for security features and competitive compared to Nozomi and DriveWell.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
There is no licensing or setup cost involved.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
It is completely free of charge as it is an open-source solution.
Cloud Engineer at CDAC
Regarding my experience with pricing, setup cost, and licensing for Apache Guacamole, there was no license at all.
Infrastructure Monitoring Specialist at a tech vendor with 10,001+ employees
One unique aspect of Claroty is that users get all the deployments for free.
VP of Products at a tech services company with 51-200 employees
For large enterprises with more than 10,000 assets, I think the investment could be as high as one million dollars.
Member Of Leadership Advisory Council at a tech company with 10,001+ employees
The cost of the Claroty Platform is comparatively high.
Associate Solution Architect at a tech vendor with 10,001+ employees
 

Valuable Features

Microsoft Intune offers centralized management for multiple OS, enhancing security and simplifying device and policy management for remote work.
Apache Guacamole excels in remote access with ease of use, security, customization, and cost-effectiveness, enhancing organizational efficiency.
Claroty Platform enhances security and visibility for operational technology assets with seamless integration, real-time monitoring, and threat detection.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
Security concerns are addressed with separate logins for each virtual machine, ensuring complete security.
Cloud Engineer at CDAC
Apache Guacamole helped us cross that boundary. Leveraging that technology, we were able to expand our product surface area and the customers we can access.
Sr Backend Engineer at Singhania QuestPlus
Whatever you would be paying thousands of dollars or millions of dollars to another company for, you can get all of that with Apache Guacamole itself.
Full Stack Engineer at Datawyse
The ability to detect and classify assets, assess vulnerabilities, and manage patches and updates effectively is highly beneficial.
Associate Solution Architect at a tech vendor with 10,001+ employees
They offer threat detection, asset management, vulnerability management, and remote access, which makes them the sole vendor in the OT security space to offer all three services.
VP of Products at a tech services company with 51-200 employees
Additionally, their SRA solution, the Secure Remote Access solution, is very useful for industrial environments.
Security Consultant at Forcespot
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
378
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Apache Guacamole
Ranking in Remote Access
4th
Average Rating
9.4
Reviews Sentiment
6.7
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Claroty Platform
Ranking in Remote Access
9th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
Vulnerability Management (24th), Operational Technology (OT) Security (2nd), Cyber-Physical Systems Protection (2nd)
 

Mindshare comparison

As of June 2026, in the Remote Access category, the mindshare of Microsoft Intune is 6.3%, down from 10.7% compared to the previous year. The mindshare of Apache Guacamole is 2.8%, down from 4.9% compared to the previous year. The mindshare of Claroty Platform is 1.7%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune6.3%
Apache Guacamole2.8%
Claroty Platform1.7%
Other89.2%
Remote Access
 

Featured Reviews

OluwashileAdeniyi - PeerSpot reviewer
Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees
Centralized endpoint security has improved and supports hybrid work and BYOD policies
Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.
Deepak Shah - PeerSpot reviewer
Sr Backend Engineer at Singhania QuestPlus
Secure web access for guest users has transformed how we protect servers without device agents
Apache Guacamole can be improved as the documentation is really okay. It's written in very good detail. However, there's a problem in that it is written in too much detail and doesn't take you step-by-step. We did have some minor issues, such as there was some gap in mentioning how to install it and how to make and compile the file which they have posted on the repository. We had to figure it out, and once we got that knowledge, we were able to speed up our process. I think that the documentation wasn't that well written. There were gaps in it. It was well written but not written step-by-step. They can improve Apache Guacamole's UI. We didn't use their UI and use our own UI instead, but their UI can be improved. Simple is also good but it can be improved.
TarunKumar11 - PeerSpot reviewer
Member Of Leadership Advisory Council at a tech company with 10,001+ employees
Improved industrial asset visibility has transformed risk management and compliance monitoring
I think there are some areas of weaknesses in Claroty Platform. The pricing could improve, as some of the features require licensing tiers and therefore the pricing could be higher. Claroty Platform could benefit from simpler licensing and pricing structures. The executive dashboard can improve as well, and they can expand their third-party integration. Additionally, their predictive AI-driven recommendations can be improved. I think it does provide for very good behavior analysis through AI capabilities and risk prioritization, which is generally quite trustworthy. As the capability of AI enhances, I think it can provide for better risk recommendations. Claroty Platform can have a better and simpler licensing arrangement. Their third-party integrations can expand. They can have better executive dashboards and more AI-driven predictive risk recommendations. I would rate them an eight for these reasons. Dashboards, licensing, integrations, and AI-driven recommendations are areas for improvement. Probably one more to add is that they can have better and more enhanced automated remediation workflows.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
8%
Government
7%
Manufacturing Company
13%
Educational Organization
12%
Comms Service Provider
11%
Computer Software Company
7%
Manufacturing Company
15%
Energy/Utilities Company
9%
Computer Software Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business193
Midsize Enterprise61
Large Enterprise185
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise13
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Apache Guacamole?
Currently, I do not have anything to say regarding improvements for Apache Guacamole. The data sharing part could be ...
What advice do you have for others considering Apache Guacamole?
My advice for others looking into using Apache Guacamole is that it is a good tool. You need to have a bit of a learn...
What is your experience regarding pricing and costs for Apache Guacamole?
I am using the open-source version of Apache Guacamole and did not purchase it through the AWS Marketplace.
What needs improvement with Claroty Platform?
I think there are some areas of weaknesses in Claroty Platform. The pricing could improve, as some of the features re...
What is your primary use case for Claroty Platform?
I think a lack of visibility into industrial assets is the main use case for Claroty Platform. Claroty Platform is a ...
What advice do you have for others considering Claroty Platform?
Claroty Platform has impacted my organization positively by reducing cyber risk, by making the incident detection fas...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Rockwell Automation
Find out what your peers are saying about Apache Guacamole vs. Claroty Platform and other solutions. Updated: June 2026.
900,196 professionals have used our research since 2012.