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AppDynamics Database Monitoring vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AppDynamics Database Monito...
Ranking in Application Performance Monitoring (APM) and Observability
15th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
33
Ranking in other categories
No ranking in other categories
ITRS Geneos
Ranking in Application Performance Monitoring (APM) and Observability
19th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Network Monitoring Software (25th), IT Infrastructure Monitoring (19th)
 

Mindshare comparison

As of January 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AppDynamics Database Monitoring is 0.3%, up from 0.3% compared to the previous year. The mindshare of ITRS Geneos is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Nuno Rosa - PeerSpot reviewer
Has an easy initial setup process and has valuable database performance monitoring features
In one of the scenarios, a retail company encountered transaction failure issues. The problem was not with the card or payment system but the database operations. By utilizing AppDynamics, the team traced end-to-end transactions and identified a database latency problem. Monitoring the entire end-to-end system allows us to pinpoint performance issues in the database. Tracking the user journey helped us identify the issues between the middleware and the database. The topology view feature helps in effective monitoring. However, this feature was developed six years ago and still needs to be updated. The application needs broader improvements and reshaping for this particular area. Database scaling or migration projects play a supportive role throughout the development, monitoring, and troubleshooting phases. During development, it integrates seamlessly with the SDLC. It detects and resolves performance issues, ensuring database availability and minimizing downtime. I rate it an eight out of ten.
Sanket - PeerSpot reviewer
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You have a live view of what happens when something goes wrong on the production or support side. You don't have to scramble and do guesswork. We can identify the query that creates the bottleneck or slows the performance of the database system. It can give you points on how to debug and fix the system."
"The product is easy to install, it took about half an hour. The use and the configurations are simple as well."
"The most valuable features of AppDynamics Database Monitoring are you can configure the performance and see in real-time what is exactly happening with the applications. Additionally, the dashboards are good."
"Visibility to the end-users is a valuable feature."
"The features related to the application performance in AppDynamics Database Monitoring are the most valuable."
"In my experience, it's easy to use. There's nothing complex to learn or fear. You can quickly adapt to it without the need for extensive training."
"We were able to correct problems, which led to an increase in availability, time savings, and performance for our solutions."
"The product is stable and the technical support is good."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"Custom script toolkits"
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
 

Cons

"The product requires high maintenance."
"AppDynamics Database Monitoring would be a better product if it could support new technology, such as cloud technology. Even Dynatrace lacks support for newer technologies."
"The application end of AppDynamics Database Monitoring needs to improve by checking which applications consume licenses."
"The downside is that it's a little costly."
"An improvement could be if the monitoring was able to be summarized into something more clear and simple for people who don't have the technical skills on the database side."
"The tool is expensive."
"AppDynamics Database Monitoring could improve the price of the solution, it is costly."
"The solution needs to support IBM products."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."
 

Pricing and Cost Advice

"The licensing scheme is very complex. They need to make it easier."
"I give the price a five out of ten."
"We have purchased a few licenses for AppDynamics Database Monitoring and the price is high."
"We buy the platform's yearly subscription."
"In terms of pricing, I feel that when you compare the benefits that we get to the price that we paid, it is reasonable."
"AppDynamics Database Monitoring is expensive. I rate it a seven to eight out of ten."
"If one is expensive and ten is low price, I rate the product price as seven out of ten."
"One of the main downsides to the solution is its cost."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"You will get the best price if you get a single global deal."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
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Top Industries

By visitors reading reviews
Financial Services Firm
39%
Manufacturing Company
10%
Computer Software Company
10%
Government
10%
Financial Services Firm
77%
Computer Software Company
5%
University
4%
Real Estate/Law Firm
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AppDynamics Database Monitoring?
Database scaling or migration projects play a supportive role throughout the development, monitoring, and troubleshooting phases.
What is your experience regarding pricing and costs for AppDynamics Database Monitoring?
The price is not cheap, however, considering the benefits and the price ratio, I would rate it nine out of ten.
What needs improvement with AppDynamics Database Monitoring?
Based on my experience, some databases like Couchbase, PostgreSQL, and MongoDB require a little bit of enhancement as they are newer and not as widely used as other databases. The limitations are o...
What do you like most about ITRS Geneos?
I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
 

Also Known As

No data available
Geneos
 

Learn More

 

Overview

 

Sample Customers

Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about AppDynamics Database Monitoring vs. ITRS Geneos and other solutions. Updated: January 2025.
831,020 professionals have used our research since 2012.