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ITRS Geneos vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Application Performance Monitoring (APM) and Observability
33rd
Ranking in IT Infrastructure Monitoring
45th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Network Monitoring Software (68th)
Splunk AppDynamics
Ranking in Application Performance Monitoring (APM) and Observability
3rd
Ranking in IT Infrastructure Monitoring
6th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
258
Ranking in other categories
IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)
 

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.1%, down from 1.3% compared to the previous year. The mindshare of Splunk AppDynamics is 3.6%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Splunk AppDynamics3.6%
ITRS Geneos1.1%
Other95.3%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Sanket - PeerSpot reviewer
Chief Manager at a marketing services firm with 501-1,000 employees
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
DK
Technology lead at Infosys
Has enabled us to detect issues instantly through alerts and monitor every service from a single dashboard
Splunk requires significantly more improvements compared to Splunk AppDynamics, specifically regarding the licensing aspect. Splunk renews licenses every six months, which is inconvenient. It would be better to have a one-year license to avoid needing to update keys constantly, which can only occur on weekends, making it a burdensome task. Although Splunk is better for certain use cases, Splunk AppDynamics is broader in functionality. Specifically, I want enhancements related to creating dashboards not only for logs or minor services but also for configuration levels, allowing us to check configurations immediately without manually opening the entire code when exceptions arise—a feature I wish to see improved in Splunk, although it may not be necessary for Splunk AppDynamics.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"I always appreciate Geneos's stability and ease of use."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"The features related to the application performance in AppDynamics Database Monitoring are the most valuable."
"The feature that is most valuable to us is the snapshot feature. It allows us to get a snapshot of different SQL scripts that are being executed simultaneously and we can identify everything we need on them."
"Transition tracing is the most valuable is pretty easy and useful, but the user experience piece is also good."
"The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution."
"Capacity planning is, in my opinion, the most useful."
"Has helped us to increase customer acquisitions and reduce revenue leakage."
"Provides monitoring more around business processes versus just servers, applications, etc. E.g., with complex systems, where a business process passes across multiple applications, the business needs us to monitor the heath of the process, not just a segment of the application."
"We can view the server activities, including issues in the process, with a single click."
 

Cons

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"The ITA, the post-incident analytics, could be improved."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."
"They are using Flash for their website, which is very slow. We had hoped the website would be much faster to use, and that is definitely what we want to see."
"Customer support takes time. Whenever we face any issues, we have to open the vendor case and then there will be back and forth happening."
"AppDynamics could benefit from greater integration with emerging technologies such as artificial intelligence and machine learning."
"The tool is expensive."
"This feature needs to be properly described to a client, and then the client needs to have a use case. There are some clients which do not need it and some clients who do. It is not for everyone and is dependant on their use case."
"AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine."
"It is stable, but the only downside is the licensing part."
 

Pricing and Cost Advice

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"The pricing of the solution is reasonable for what features you receive."
"Pricing is based on the size of the deployment."
"We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website."
"This solution is not the cheapest but it works well. You will end up doing more work with a cheaper solution than if you just spent the extra money on a better solution like this one."
"The pricing is very competitive."
"AppDynamics is more expensive than competitors."
"The solution has a high cost."
"It does require licensing to be paid."
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Top Industries

By visitors reading reviews
Financial Services Firm
71%
Computer Software Company
5%
Construction Company
3%
University
2%
Financial Services Firm
27%
Computer Software Company
11%
Manufacturing Company
8%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise36
Large Enterprise193
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for AppDynamics?
I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on a yearly basis, if we don't add new modules or features to the license, we need ...
 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about ITRS Geneos vs. Splunk AppDynamics and other solutions. Updated: December 2025.
879,899 professionals have used our research since 2012.