Arcserve UDP vs Asigra comparison

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Arcserve UDP

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Asigra are two prominent data protection solutions. While Arcserve UDP users appreciate its capabilities, Asigra is often seen as superior due to its comprehensive feature set and reliability.

Features: Arcserve UDP is known for its comprehensive backup and disaster recovery, easy integration with multiple platforms, and user-friendly interface. Asigra stands out with robust security measures, an extensive feature set, and efficient data recovery.

Room for Improvement: Arcserve UDP could benefit from performance optimization, a more intuitive interface, and enhanced scalability. Asigra requires better technical support, improved user documentation, and more intuitive navigation.

Ease of Deployment and Customer Service: Arcserve UDP offers straightforward deployment but struggles with initial setup complexity, complemented by responsive customer service. Asigra's deployment is more challenging, but its customer service is well-regarded despite needing documentation improvements.

Pricing and ROI: Arcserve UDP is valued for competitive pricing and good ROI for small to mid-sized organizations. Asigra, though more expensive, is worth the investment for enterprises seeking robust data protection, delivering a satisfactory ROI due to its comprehensive features and reliability.

To learn more, read our detailed Arcserve UDP vs. Asigra Report (Updated: April 2025).

Arcserve UDP vs. Asigra

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

19th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (10th)

Asigra

Ranking in Backup and Recovery

65th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of Asigra is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

MukundKambli

Senior Solutions Architect at Team Computers

Global deduplication, stable, and flexible licensing options

I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.

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it_user219180

Owner at a tech services company with 51-200 employees

Although a fantastic backup system, it is very complex.

Although a fantastic backup system, it is very complex. Installation can take anywhere from 35 - 95 min (depending on the system resources) - prior to setting up any backup sets. Disaster Recovery is one area where Asigra requires some re-thinking. At this time the procedures for Disaster Recovery are even more complex then the initial installation. The DR set up must be the same as the original Backup Setup - naming conventions, unless well documented could increase the recovery time significantly. The constant checks and re-checks, although great for data integrity, affects recovery times - once installation of the recovery system is completed a database recovery must be started and then a synchronization of data files (which can take countless hours - depend on amount of data and available bandwidth). Only after all this is done the data recovery can begin. Bare Metal backup is great and works well, although recovery of systems to dissimilar hardware is difficult IF possible. Physical to virtual (only available to VMWare) is complex and requires VMWare tools be installed and configured...configuration can be difficult. For businesses that have Bandwidth issues Recoveries are difficult as interruptions or disruptions may require restarting the recovery of all files again and again until there are no network issues. Test recoveries on secondary systems are difficult - require stoppage of backup systems. Setting up a recovery server can be difficult as at times it may require stopping backup for a day or more depending on the tests run (for Disaster Recovery). For general test recoveries run of the original setup no extra setup is required.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

"It is easy to configure."

"The most valuable feature of Arcserve UDP is live replication."

"The ROI is very good because of the speed of the backup."

"Instant recovery is the most valuable feature of Arcserve UDP."

"It is very stable."

"The standard backup and restore feature is most used."

"Easy restoration and the solution works quickly."

More Arcserve UDP pros

"I have found all the features useful in the solution."

"The solution has been very stable."

"It has helped us to provide comprehensive data protection with high recovery rates and a malware scanning feature."

"The agentless architecture has minimized our software footprint at the client level."

Cons

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

"The support could be more knowledgeable and faster."

"We could not go into granular details of retrieving backup information."

"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."

"The tool doesn't provide cloud integration in India."

"They could work on their marketing approach. I don't see many people leveraging it."

"Every time I change the disc, I have to do a full backup."

More Arcserve UDP cons

"They should improve the malware scanning capabilities, extending it to protect cloud application data."

"The management could be a bit better."

Pricing and Cost Advice

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"In comparison to other vendors, it is a low-cost solution."

"The solution is priced well compared to other solutions."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"The solution is expensive."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"The solution is not very expensive, but it is not cheap."

More Arcserve UDP pricing and cost advice

"Asigra is priced competitively, but requires technical expertise to operate, optimize, and maintain its services."

"The price of Asigra could improve, it is expensive. We have purchased an annual license."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Non Profit

10%

Government

Financial Services Firm

Computer Software Company

17%

Comms Service Provider

11%

Educational Organization

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

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What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

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Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 41% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 9% of the time

Rubrik vs Arcserve UDP

Compared 9% of the time

Dell PowerProtect DD (Data Domain) vs Arcserve UDP

Compared 6% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 5% of the time

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Veeam Data Platform vs Asigra

Compared 62% of the time

Acronis Cyber Protect vs Asigra

Compared 23% of the time

Commvault Cloud vs Asigra

Compared 15% of the time

More Asigra Competitors

Product Reports

Arcserve UDP

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Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

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Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Asigra makes award-winning enterprise backup and recovery software that leads the industry in secure, reliable, manageable and affordable data protection. Asigra Cloud Backup works in the cloud or on-premise, for everything from mobile devices to entire data centers.

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

British Red Cross, Special Olympics, London and Capital, L and K Bennett London, The Commonwealth, Hanrick Curran

Arcserve UDP vs. Asigra