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Arcserve UDP vs Dell Data Protection Advisor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Dell Data Protection Advisor
Ranking in Backup and Recovery
24th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. The mindshare of Dell Data Protection Advisor is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
ErmiasGirma - PeerSpot reviewer
Proactive support with predictive insights and seamless integration
As a system engineer, I am deploying Dell Data Protection Advisor solutions, especially in the areas of protection like Avamar, NetWorker, and Data Domain. Our team has deployed these solutions for three organizations in Africa and India Dell Data Protection Advisor provides proactive support by…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"The solution has no limitations because it does backup for Linux and Windows."
"It allows us to back up all the servers and centrally manage them."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"One of the things that I do like about it is that it has a very good deduplication feature."
"The product's deployment process was straightforward."
"The data protection functionality is the most valuable feature of this solution."
"It generates very detailed reports, which makes things easier when it comes to IT auditing."
"The deduplication is probably the most valuable feature of that requirement."
"The reporting feature and the Dell's continuous improvement of the solution are the most valuable features. The solution not only supports Dell Power Products but also other products."
"The initial setup is very straightforward. Deployment typically takes about one hour. You just need one person to handle the deployment process."
"The product's ability to give predictions and advice on how to protect data is incredible."
"This is a stable solution."
"It supports our chargeback process by identifying resource users, which helps ensure that departments are billed accurately for data protection services rather than receiving them for free."
"The solution is easy to use, flexible and has a lot of out-of-the-box functionality. You can configure the dashboards or you can use a script. However, to fully utilize its capabilities you will want to use a lot of scripts which you will need advanced training. The reports can be customized for many things, such as chargeback billing."
 

Cons

"The technical support of the product is an area of concern where improvements are required."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"We could not go into granular details of retrieving backup information."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"The solution can improve by allowing older versions to support the latest version of the OS."
"It takes much time to verify and consolidate images for backups."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"The initial setup was complex."
"We have encountered issues where we were unable to pull data from the database server. It should also improve the backward compatibility."
"It is difficult to manage the solution with the available tools. You need to know exactly what are you are doing."
"Some minor adjustments could be made regarding the graphical interface and customization options."
"It's a bit difficult for first-time users."
"The product could be improved by addressing intermittent collector failures affecting status reports' accuracy."
"The functionality of the Data Protection Advisor is limited and is something that is lacking in this solution. Other solutions like CloudIQ and DDMC provide a much better outlook on how data protection should be done."
"Customization of reports or creating new reports can be difficult. Users need to have a deep knowledge of SQL. 70-80% of customers can't seem to understand how to do it. They don't know how to address reporting. If Dell EMC could simplify it, it would benefit the end-user."
"Dell Data Protection Advisor's feature for data domain protection needs enhancement."
 

Pricing and Cost Advice

"The solution is priced well compared to other solutions."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"The price of StorageCraft ShadowProtect is competitive in the market."
"It is approximately $400 to purchase a virtual service outright."
"I do not work with the pricing or licensing issues of the solution for our organization."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"There is an annual license required for this solution and it is priced well."
"The product pricing has been satisfactory, particularly with the economy of scale in our agreement."
"If the customer has huge lineup of Dell Products then they receive discount on the pricing."
"The product is affordable."
"You need to make an upfront payment for three, five, or seven years and renew the licenses for support. We can do an annual maintenance contract with Dell. I would rate the product's pricing a six out of ten."
"For pricing, I would rate Dell 2 out of 5. It's affordable."
"You have to procure the license when you are ordering or quoting for Dell Data Protection Suite (DPS). DPS is bundled with the suite and comes with a license. However, if you purchase NetWorker separately then you will have to procure the license for DPS separately."
"It's not very expensive — I think the price is fair."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Government
8%
Financial Services Firm
8%
Financial Services Firm
12%
Government
12%
Computer Software Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What do you like most about Dell Data Protection Advisor?
The platform's most valuable features are data protection and retention.
What is your experience regarding pricing and costs for Dell Data Protection Advisor?
The product pricing has been satisfactory, particularly with the economy of scale in our agreement.
What needs improvement with Dell Data Protection Advisor?
The product could be improved by addressing intermittent collector failures affecting status reports' accuracy. Additionally, enhancing bulk update capabilities for items like cost centers would be...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
DPA
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Nielsen, Trek Bicycle, Cal-Israel Credit Cards
Find out what your peers are saying about Arcserve UDP vs. Dell Data Protection Advisor and other solutions. Updated: April 2025.
848,476 professionals have used our research since 2012.