Find out what your peers are saying about Microsoft, Atlassian, Drupal and others in Corporate Portals (Enterprise Information Portals).
I have seen a return on investment with Hyland OnBase because it provides a very reliable ECM platform for my organization, helps to remove the dependency on paper files and file folders, saves real estate costs, and facilitates the ability to work from anywhere.
I have been able to see a return on investment as the time for approvals has been reduced, and since they are centralized, everything is in one place.
This team manages all queries and uses various plugins, such as Tempo for time tracking.
The Atlassian technical support team is reachable through different platforms.
Our vendor relationship facilitated integration with our system and offered additional service beyond the Hyland OnBase product.
I would describe the customer service and technical support of Hyland OnBase as being based on the partner that is used.
I find technical support from Hyland to be good.
Transitioning to cloud-based services may reduce these costs in the future.
Hyland OnBase was a stable solution that worked effectively for us.
The company using Atlassian Confluence needs to have a very clear structure for where information will be organized.
The software does not currently have any kind of AI integration.
The Atlassian approach of keeping the base product really stable, simple, and easy to use is beneficial.
The application could potentially be more open-source, allowing integration with more solutions.
I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.
The experience with the platform's learning curve is quite steep, especially for less technical staff.
It streamlines license management and renewal processes, which can otherwise lead to complications or lapses in access.
Money is a factor because Atlassian Confluence is not free.
The main factors that influenced my decision to choose Hyland OnBase over other options available on the market were the cost compared to others and the high document-handling capacity that Hyland OnBase can provide.
We also paid for workflow licenses, which allowed up to 250 concurrent users.
I find pricing to be on the higher side due to its monolithic architecture.
You can easily link Atlassian Confluence into a Jira ticket, which allows for a quick overview when you are in the ticket system and the ability to quickly dive deeper into the Wiki directly.
The most valuable features of Atlassian Confluence are its overall document editing and ease of use.
I use Atlassian Confluence for task management and other project management tasks, such as reporting, visualization of tasks, tracking the progress of tickets, and understanding how work is progressing.
It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them.
The workflow engine has made the biggest difference for me because it is excellent for automating approval processes.
The best features that Hyland OnBase offers are the security it provides to control permissions and the traceability of documents.
| Product | Mindshare (%) |
|---|---|
| Atlassian Confluence | 13.4% |
| SharePoint | 19.8% |
| Drupal | 18.6% |
| Other | 48.199999999999996% |
| Product | Mindshare (%) |
|---|---|
| Hyland OnBase | 1.1% |
| Camunda | 7.2% |
| IBM BPM | 4.0% |
| Other | 87.7% |
| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 27 |
| Large Enterprise | 54 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 13 |
Atlassian Confluence streamlines teamwork through its integration with Jira and document management, allowing seamless collaboration and content management for teams.
Atlassian Confluence is renowned for its seamless integration with Jira, facilitating efficient knowledge sharing and collaboration. Users benefit from real-time editing, customizable templates, and a robust search function. The platform supports connectivity with external tools such as Google Drive and Microsoft 365, enhancing the document management experience. It prioritizes intuitive content management, version control, and flexible page structures, enabling teams to work cohesively. Improvements are needed in search functionality, Microsoft Teams integration, AI capabilities, and document editing features.
What key features does Atlassian Confluence offer?In specific industries, Atlassian Confluence serves as a comprehensive documentation and collaboration platform. It is particularly valuable in tech sectors for software documentation, while organizations leverage it for drafting team notes, release notes, and policy records. It plays a pivotal role in internal communication, project tracking, and development, supporting teams in managing complex projects efficiently.
Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.
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