Automation Anywhere vs CrossBrowserTesting comparison

The compared Automation Anywhere and SmartBear solutions aren't in the same category. Automation Anywhere is ranked #2 in RPA , with an average rating of 8.3, and holds a 10.4% mindshare in the category. SmartBear is ranked #28 in FT , and holds a 0.7% mindshare. Additionally, 95% of Automation Anywhere users are willing to recommend the solution, compared to 100% of SmartBear users who would recommend it.

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Executive Summary

We performed a comparison between Automation Anywhere and CrossBrowserTesting based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Automation Anywhere vs. CrossBrowserTesting Report (Updated: March 2025).

Buyer's Guide

Automation Anywhere vs. CrossBrowserTesting

March 2025

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Helped 846,617 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

Robotic Process Automation (RPA)

Functional Testing Tools

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Vatsal Mehta

Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.

Accommodates diverse use cases and effectively meets customer requirements

AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.

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Michael Hutchison

Web Specialist at Mayo Clinic

Static screenshots are the feature most often used, because they are a simple method of detecting problems

The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default. Every time, I have to select the full screen, then restart its captures, which seems a waste of time and energy. This is, admittedly, a minor complaint.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."

"The ability to connect to websites and pull data is the solution's most valuable feature."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

"Overall, the whole product is really nice and provides significant benefits."

"The pricing is excellent. I would give them perfect marks in that regard."

"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."

"The licensing of the product is very good. You only need to license it once and then you have it forever."

More Automate pros

"Automation Anywhere has a drag-and-drop feature eliminating the need for extensive coding."

"It has reduced the number of full-time employees."

"The Automation Anywhere University is a good tool. It goes topic-by-topic with real-time examples."

"It has helped us relieve the workload on our human workforce and thus ensures that they remain productive and motivated at all times thus work efficiently."

"Its ease of use is the most valuable feature. It is easy to train developers and find the right people, then use them to build the tool."

"One thing I really like is the the recorder where you can connect with multiple systems. The OCR is also good."

"The scheduling feature allows for scheduling of the bots to a specific time every day, which helped remove the dependency on humans completely."

"IQ Bot is something which is going to disrupt the market in the future. We... are particularly impressed with the evolution of IQ Bot and the kind of disruption it is bringing to the OCR space."

More Automation Anywhere pros

"The ability to replay sessions is valuable for tracking down issues."

"The CrossBrowserTesting Selenium API and live test features have greatly improved our team's ability to quickly and effectively perform QA."

"The screen shot portal is essential for an easy way to run tests across hundreds of browsers and retrieve screenshots which then indicate success or failure."

"I can run a page through the screenshot tool, then send a URL with the results to my team."

"At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development."

"The ability to choose from many devices is the best feature."

"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."

"It has increased the speed of our regression testing."

More CrossBrowserTesting pros

Cons

"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"There is a lack of good development for artificial intelligence, such as machine learning."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"The solution has a very weak knowledge base."

"The OCR for Hebrew text needs to be improved."

More Automate cons

"The learning curve for Automation Anywhere is steep, especially for advanced features like IQ Bot and API automation, which require technical expertise."

"Getting the bot design into the developer's hands is taking longer than we initially anticipated."

"I would like more integration with Microsoft Excel. More screenshots that can be integrated with Excel would help our customers too."

"Had we had access to the RPA bots in advance, we would have practiced before fully implementing."

"The IQ Bot has not yet succeeded in living up to its reputation due to its high cost, low ROI, and its inability to meet client requirements."

"The product should improve on Voice Recognition and IoT pretty soon, as this is the next big thing in and I would like to see this upgraded in the next release."

"The Web Recorder should also include a feature where the user can select what browser you want it to run since it is currently using the Internet Explorer browser as default. Some of our web-based systems are currently not compatible with Internet Explorer and can only run using Firefox or Google Chrome."

"We would like to see more options for merging and un-merging PDFs. More flexibility there would be good. We've figured out ways around this and, using their software, we've been able to do everything we wanted to do. It just took a bit more time to do it. We were on version 10.5 and in their Bot Store they actually had a bot that did exactly what we wanted to do, but it was for Version 11.0."

More Automation Anywhere cons

"There should be more detailed training on CrossBrowserTesting."

"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."

"Sometimes the testing is slow."

"I have had quite a few issues trying to use a virtual machine to test our application on."

"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."

"Elements of 'real' mobile/tablet testing could be sped up."

"The "Getting Started" documentation for Selenium testing could be improved."

"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."

More CrossBrowserTesting cons

Pricing and Cost Advice

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"It comes with a package that costs approximately $20,000 USD per year."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

More Automate pricing and cost advice

"Automation Anywhere is costlier than the general competition. That is aligned with the share of the market it has."

"We save approximately 10,000 hours per year."

"The licensing fees are approximately $10,000 USD for between five and ten users."

"The pricing of AA is similar to UiPath."

"Roughly, as of today, it is around $250,000 annually."

"It's cheaper than other similar solutions."

"The enterprise version is expensive for small businesses and individual users."

"Automation Anywhere might have a higher upfront cost than some competitors, but its extensive features and seamless integration with other tools can save organizations money in the long run."

More Automation Anywhere pricing and cost advice

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."

"CrossBrowserTesting offered the best value for its price."

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."

"SmartBear offers bundles of products that work together."

"It is worth the pricing as the product is supported on multiple platforms and browsers."

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846,617 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Computer Software Company

16%

Financial Services Firm

14%

Manufacturing Company

10%

Healthcare Company

Computer Software Company

23%

Financial Services Firm

20%

Government

12%

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

See all answers

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

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Comparisons

Microsoft Power Automate vs Automate

Compared 42% of the time

UiPath vs Automate

Compared 38% of the time

VisualCron vs Automate

Compared 6% of the time

Blue Prism vs Automate

Compared 6% of the time

More Automate Competitors

Microsoft Power Automate vs Automation Anywhere

Compared 30% of the time

UiPath vs Automation Anywhere

Compared 22% of the time

Blue Prism vs Automation Anywhere

Compared 10% of the time

Python RPA vs Automation Anywhere

Compared 6% of the time

Tricentis Tosca vs Automation Anywhere

Compared 4% of the time

More Automation Anywhere Competitors

BrowserStack vs CrossBrowserTesting

Compared 67% of the time

Tricentis Tosca vs CrossBrowserTesting

Compared 19% of the time

Sauce Labs vs CrossBrowserTesting

Compared 13% of the time

More CrossBrowserTesting Competitors

Product Reports

Buyer's Guide

Automate

April 2025

Download Automate product report

Buyer's Guide

Automation Anywhere

April 2025

Download Automation Anywhere product report

Buyer's Guide

CrossBrowserTesting

April 2025

Download CrossBrowserTesting product report

Also Known As

HelpSystems Automate, Automate

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.

Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.

What are Automation Anywhere's key features?

Ease of Use: Offers a user-friendly platform that allows straightforward automation of processes for non-technical users.
Advanced Bots: Includes MetaBot and IQ Bot for complex automation tasks.
Integration: Seamlessly integrates with business applications for smooth operations.
Security: Features like credential vault ensure robust data protection.
Scalability: Provides flexibility and scalability for expanding automation needs.

What benefits and ROI should users look for?

Efficiency: Automates repetitive tasks, enhancing process efficiency.
Accuracy: Improves accuracy in operations like finance and HR.
Scalability: Offers scalable solutions for growing enterprises.
Cost Reduction: Reduces operational costs by streamlining processes.
Flexibility: Adapts to various industry requirements allowing broad implementation.

In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.

Automation Anywhere

CrossBrowserTesting is a cloud testing platform that gives instant access to 1500+ different real desktop and mobile browsers for testers, developers, and designers.

Native debugging tools make manual testing easy to inspect and correct HTML, CSS, and JavaScript errors on any browser.
Take automated screenshots across multiple browsers at once, then compare side-by-side against historical test runs.

SmartBear

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia

Buyer's Guide

Automation Anywhere vs. CrossBrowserTesting

March 2025

Free Report: Automation Anywhere vs. CrossBrowserTesting

Find out what your peers are saying about Automation Anywhere vs. CrossBrowserTesting and other solutions. Updated: March 2025.

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