Automox vs Trend Micro Smart Protection comparison

Automox and Trend Micro are both solutions in the Endpoint Protection Platform (EPP) category. Automox is ranked #61, while Trend Micro is ranked #32 with an average rating of 7.6. Automox holds a 0.3% mindshare in EPP, compared to Trend Micro’s 0.6% mindshare. Additionally, 100% of Automox users are willing to recommend the solution, compared to 85% of Trend Micro users who would recommend it.

Automox

Read 10 Automox reviews

529 Views
392 Comparison Views

100% willing to recommend

Trend Micro Smart Protection

Read 43 Trend Micro Smart Protection reviews

2,089 Views
1,124 Comparison Views

85% willing to recommend

Automox

Trend Micro Smart Protection

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Executive SummaryUpdated on Sep 9, 2024

Trend Micro Smart Protection and Automox are two prominent security solutions in the market. Users are generally more satisfied with the pricing and support of Trend Micro Smart Protection, but Automox receives praise for its robust features, making it worth the additional cost to some users.

Features: Trend Micro Smart Protection offers comprehensive security features, seamless integration across platforms, and a broad range of protections. Automox focuses on efficient patch management, automated endpoint hardening, and proactive endpoint security through automation and simplicity.

Room for Improvement: Trend Micro Smart Protection could improve by simplifying its configuration processes, enhancing Mac support, and making usability enhancements. Automox users suggest more detailed reporting, a better user dashboard, and improvements in data presentation.

Ease of Deployment and Customer Service: Trend Micro Smart Protection has mixed feedback on deployment, with some users finding it straightforward but others noting complexity in large environments. Its customer service is responsive. Automox is praised for a quick setup, simplicity, and thorough support.

Pricing and ROI: Trend Micro Smart Protection users are satisfied with competitive pricing and perceive good ROI. Automox, despite a higher cost, is valued for its efficiency and the time saved through automation, resulting in strong ROI perceptions.

To learn more, read our detailed Automox vs. Trend Micro Smart Protection Report (Updated: April 2025).

Buyer's Guide

Automox vs. Trend Micro Smart Protection

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automox

Ranking in Endpoint Protection Platform (EPP)

61st

Average Rating

8.8

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Vulnerability Management (50th), Enterprise Mobility Management (EMM) (18th), Patch Management (17th)

Trend Micro Smart Protection

Ranking in Endpoint Protection Platform (EPP)

32nd

Average Rating

8.0

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Automox is 0.3%, up from 0.2% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Jack Leung

EMEA Senior Systems Engineer at Quaker Chemical Corporation

Easy to use and deploy agents but needs more stability

We just need to deploy the agent to the endpoints. We don't need to set up anything. For a single agent, it takes one or two minutes. However, we deployed globally, and you need to take into consideration the time it will take to deploy across each endpoint. It's very simple to deploy. We had three or four engineers take care of the implementation.

Read full review

Amey Darekar

Personal Banker at HDFC Bank

Offers centralized security management and flexibility

The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires."

"Its flexibility is most valuable."

"Among the most valuable features are its ease of use and the Worklets. Both of them are time-savers. Worklets enable us to customize things for a given environment. It's something like when Apple lets other people create applications. Other peoples' Worklets can be used in our environment and in our customers' environments. That saves a lot of time, and it's really cool."

"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."

"It's super easy to use and we haven't found anything easier."

"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational. When I took over patching at my company, they were using on-premise architecture to patch. As the workforce shifted from being in the office into their home offices, I was able to lift and shift with no effort other than deploying the new agent out into the environment."

"It's easy to deploy agents to endpoints."

"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."

More Automox pros

"We do get notifications, which are helpful."

"The most valuable feature of Trend Micro Smart Protection is automatic scanning."

"The solution has multiple modules within a single agent deployment."

"The product maintenance is relatively easy."

"The most valuable features of the solution are ransomware protection, device control, and DLP."

"The sandboxing is more proactive and more reliable than any of the other endpoint protection solutions."

"What I like the most is the customer pricing because it's a great value."

"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."

More Trend Micro Smart Protection pros

Cons

"They need to improve the automation features."

"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."

"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."

"As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned."

"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."

"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."

"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."

"The stability has come a long way from what it was like when it started and now it's really good."

More Automox cons

"Trend Micro Smart Protection is a very system-intensive product, and it would be better if it could be made less burdensome on the resources."

"It could be faster in responding to new threats like ransomware."

"The solution should improve its mobile management solution."

"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."

"Trend Micro Smart Protection could improve the false positive with some integrations with other solutions and automated reporting. The reports should allow the user to set up some customer trigger alerts instead of the user having to look at the report manually. Additionally, the responses from sender detection and response feature could improve."

"The threat response could be a bit better."

"This product would be improved if it had more monitoring capabilities so that it could stop threats before they break into the network and damage it."

"No online encryption or cloud services are available for the tool, so my company has to install it mostly in an on-premises environment. Encryption or cloud services need to be made available in the product."

More Trend Micro Smart Protection cons

Pricing and Cost Advice

"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."

"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""

"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."

"The cost is very reasonable compared to the competition."

"The product is a great value."

"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."

"Its licensing for a year was nine grand. There was no additional fee."

"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."

More Automox pricing and cost advice

"Trend Micro Smart Protection is more costly than competitor solutions"

"We pay for the solution on a yearly basis. We pay approximately 100 Euros a year per user. There are no additional fees above this."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."

"Instead of going for monthly or yearly licensing models, it is better to go ahead with three-year or five-year licensing models as it can be cheaper."

"The solution is a little expensive. However, they can reduce the price for competition. There are different licensing models."

"If I'm not mistaken, for three years, for 400 licenses, we paid nearly 15,000 euros. We don't have any additional costs that we have to pay on top of that."

"The pricing is good compared to Symantec and McAfee."

"In terms of licensing cost, it falls within the average range compared to competitors, almost 7 out of 10."

More Trend Micro Smart Protection pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

Government

Manufacturing Company

Computer Software Company

15%

Manufacturing Company

12%

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Automox?

It's easy to deploy agents to endpoints.

See all answers

What is your experience regarding pricing and costs for Automox?

We do pay a monthly licensing fee. I'd rate the pricing as average. It's not cheap yet not too expensive. You can also pay for more support if you require them to provide consultancy services.

See all answers

What needs improvement with Automox?

They need to improve the automation features. It could be more stable.

See all answers

What do you like most about Trend Micro Smart Protection?

The tool offers centralized security management. The tool's deployment is flexible.

See all answers

What is your experience regarding pricing and costs for Trend Micro Smart Protection?

I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.

See all answers

What needs improvement with Trend Micro Smart Protection?

The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.

See all answers

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Compared 8% of the time

BigFix vs Automox

Compared 8% of the time

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Compared 25% of the time

Symantec Endpoint Security vs Trend Micro Smart Protection

Compared 15% of the time

Microsoft Defender for Endpoint vs Trend Micro Smart Protection

Compared 12% of the time

CrowdStrike Falcon vs Trend Micro Smart Protection

Compared 9% of the time

Fortinet FortiClient vs Trend Micro Smart Protection

Compared 7% of the time

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Product Reports

Buyer's Guide

Automox

April 2025

Download Automox product report

Buyer's Guide

Trend Micro Smart Protection

March 2025

Download Trend Micro Smart Protection product report

Also Known As

No data available

Trend Micro Smart Protection Complete

Overview

Facing growing threats and a rapidly expanding attack surface, understaffed and alert-fatigued organizations need more efficient ways to eliminate their exposure to vulnerabilities. Automox is a modern cyber hygiene platform that closes the aperture of attack by more than 80% with just half the effort of traditional solutions.

Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.

Automox dramatically reduces corporate risk while raising operational efficiency to deliver best-in-class security outcomes, faster and with fewer resources.

Automox

Trend Micro Smart Protection is a comprehensive security solution designed to safeguard enterprises from a wide array of threats, including malware, ransomware, and advanced persistent threats (APTs). This solution combines multiple layers of protection and real-time threat intelligence to deliver robust security across networks, endpoints, and cloud environments.

Trend Micro Smart Protection utilizes advanced machine learning, behavioral analysis, and automated threat detection to identify and mitigate threats before they can cause harm. The solution integrates seamlessly with existing security infrastructure and provides centralized management through a user-friendly console. Its cloud-based architecture ensures continuous updates and real-time protection against the latest threats.

What are the critical features of Trend Micro Smart Protection?

Multi-Layered Security: Protects endpoints, networks, and cloud environments with a combination of machine learning, behavior analysis, and automated threat detection.
Real-Time Threat Intelligence: Leverages global threat intelligence to identify and block new and emerging threats quickly.
Centralized Management: Simplifies security management with a single console for monitoring and controlling security across the organization.
Seamless Integration: Easily integrates with existing security systems and infrastructure, enhancing overall protection without requiring significant changes.
Automated Threat Response: Automatically responds to and mitigates threats, reducing the need for manual intervention and minimizing potential damage.

What benefits should users look for in reviews when evaluating Trend Micro Smart Protection?

Improved Security Posture: Enhanced protection across all enterprise environments, reducing the risk of breaches.
Reduced Operational Costs: Automated threat detection and response lower the need for extensive manual security management.
Scalability: Ability to scale protection as the organization grows, ensuring continuous and comprehensive security.
User-Friendly Management: Ease of use and centralized management enable IT teams to efficiently monitor and control security measures.
Real-Time Protection: Continuous updates and real-time threat intelligence ensure the organization is protected against the latest threats.

Trend Micro Smart Protection is implemented across various industries, including finance, healthcare, and retail, providing customized security solutions to meet specific regulatory and operational needs. Its ability to adapt to different environments and integrate with existing systems makes it a versatile choice for enterprises.

Pricing and licensing for Trend Micro Smart Protection are typically based on the number of users and endpoints, with flexible options available to suit different organizational needs. Customer support includes comprehensive service packages with 24/7 assistance and dedicated account managers for enterprise clients.

In summary, Trend Micro Smart Protection offers robust, multi-layered security with real-time threat intelligence and centralized management, making it a reliable solution for safeguarding enterprise environments.

Trend Micro

Sample Customers

Information Not Available

Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen

Buyer's Guide

Automox vs. Trend Micro Smart Protection

April 2025

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