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Automox vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Number of Reviews
198
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Automox
Ranking in Enterprise Mobility Management (EMM)
17th
Average Rating
8.8
Number of Reviews
10
Ranking in other categories
Vulnerability Management (43rd), Endpoint Protection Platform (EPP) (55th), Patch Management (12th)
Workspace ONE UEM
Ranking in Enterprise Mobility Management (EMM)
3rd
Average Rating
8.2
Number of Reviews
100
Ranking in other categories
Remote Access (3rd), Virtual Desktop Infrastructure (VDI) (7th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th), Unified Endpoint Management (UEM) (2nd)
 

Mindshare comparison

As of September 2024, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 37.7%, down from 39.4% compared to the previous year. The mindshare of Automox is 1.2%, up from 1.0% compared to the previous year. The mindshare of Workspace ONE UEM is 11.9%, down from 14.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Muhammad Javed - PeerSpot reviewer
Jan 9, 2024
Helps unify our endpoint and security management tools, enhances IT security operations, and improves our security posture
Intune unifies our endpoint and security management tools. Managing our devices in a single solution helps our IT security operations. The user experience is good, especially for SIS Administration. Intune provides 90 percent visibility and IT control across device platforms. Intune helps us secure our hybrid work. Our information security team has been quite satisfied with our organization's security posture since deploying Intune. Microsoft's E3 and S3 subscriptions keep us within their ecosystem and enhance our IT productivity, eliminating the need for third-party solutions. With the implementation of Intune the risk of security breaches has been decreased. Intune's unified platform has saved our organization money by eliminating redundant costs, like extra licenses and the need for multiple solutions for the same tasks. Intune helped us consolidate vendors. This consolidation has improved our security posture. It is important for us that Intune integrates with Microsoft 365 and Microsoft Security for both cloud and commonly managed devices.
JH
Aug 3, 2021
Monitors our devices irrespective of the location and the environment, allows us to exempt certain machines from certain patches, and has perfect patch management abilities
The fact that it is pretty much hands-off is most valuable. Basically, you set up your policies and give it free rein, and it just does its thing. They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic. Its patch management abilities are perfect. We've gone through probably five different solutions in the past 10 years. Automox is the only one that we've found that we can just set and then forget. It simply works. It is the best. Its speed in carrying out functions is good. We've never experienced any performance issues. We've never noticed any delays. If we have to do a manual update, when we click update, within moments, we can tell that our computers are being updated. The actual UI is quick. Navigating between menus is seamless, and the actual communication between the console and the clients is seemingly instant as well. So, everything is as fast and quick as it can be. It doesn't require much brainpower to navigate the UI and to figure out how to update. Building schedules and different groups is very intuitive. It is just a matter of a few checkboxes, and they've got great examples already in the software when you first get hold of it. Their support staff is fantastic in helping you get those configured if you do have any questions, but the likelihood of you needing that is pretty minimal. It is built to make sense. It is very simple to set up policies using Automox. They've got several sample policies that are actually out there when you get access to the portal. The process is very simple. They've already got the samples out there, and it is so easy to duplicate them and modify them the way you want. It is just a matter of clicking a few checkboxes. It does not take much at all.
Loredana Ababei - PeerSpot reviewer
Apr 27, 2023
Provides a lot of valuable features that are easy to manage and customize
I use the solution to manage the shared devices in the organization All the features of the solution are very useful. The solution has a lot of capabilities, and it is easy to manage and customize. The solution should improve its support. When we had some issues, the support did not respond…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"The compliance and configuration policies in Microsoft Intune are the most valuable features, saving significant time compared to manual implementation."
"Intune enables us to manage our devices from anywhere."
"There has been a noticeable increase in productivity for both my organization and clients."
"As an IT administrator, I appreciate Intune's ability to implement granular device-level policies for our organization's employees."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"Its flexibility is most valuable."
"The fact that it's just one product that can patch multiple operating systems is really great."
"The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires."
"They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."
"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."
"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational. When I took over patching at my company, they were using on-premise architecture to patch. As the workforce shifted from being in the office into their home offices, I was able to lift and shift with no effort other than deploying the new agent out into the environment."
"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."
"Among the most valuable features are its ease of use and the Worklets. Both of them are time-savers. Worklets enable us to customize things for a given environment. It's something like when Apple lets other people create applications. Other peoples' Worklets can be used in our environment and in our customers' environments. That saves a lot of time, and it's really cool."
"The most valuable features of VMware Workspace ONE are security and having support for all the latest features that are coming out from Apple. They're pretty fast at adopting new features. This is one of the most vital aspects of mobile device management systems."
"AirWatch has one of the best User Interfaces and it's quite easy to figure out where particular items are within the menu system."
"The most valuable feature of VMware Workspace ONE is its reliability."
"It's all about securing data with the help of the email client called VMware Boxer. It enables the end-user to carry data in their mobile devices but there is containerization between the personal data and the organization's data. It helps enhance their security while still carrying their own BYOD."
"The performance is good, and it is easy to configure."
"The solution can scale."
"No issues with scalability."
"The solution includes support for remote work. It also features identity management. This setup supports our users remotely by providing default monitoring and tunneling into our environment, eliminating the need for additional VPN software to access backend applications and staff resources."
 

Cons

"The UI is not user-friendly and has room for improvement."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"Sometimes, the process is unsuccessful when we attempt to reset a device and wipe the data using Intune."
"The current Intune reporting functionality could benefit from some improvements."
"Lacking in features such as Wi-Fi and network security."
"The installation could be improved to be simplified."
"Sometimes, it takes time to synchronize the policies between the portal and the devices, you don't have a way to estimate how long it will take to deploy. You have some kind of gray area, where it can deploy in 30 minutes or three days."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"They need to improve the automation features."
"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."
"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."
"Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"
"It should have integrated workstation access. So, there should be a remote desktop feature."
"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."
"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."
"The only downside to the solution is that the dashboard is very confusing."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
"The console comes bunched together as a package and inbuilt. Its called Workspace ONE. Whenever we have an issue, we contact the service provider, and instead of a fix, we are just getting the next version of Workspace ONE."
"I would like to see technology expense management integrated into the next release. This feature would allow us to manage expenses across various workloads and services, including cloud environments and computing resources."
"The security features could always use improvement, although there has already been a huge improvement from years ago."
"The portal is not user-friendly."
"VMware Workspace ONE can improve in virtual reality. Customers are now looking toward virtual reality devices. Though it supports virtual reality, it's treated as an Android device. Customers want to deal with VR devices, they want a specific VR tool. Not an Android device VR tool."
"Its performance is quite good on Apple phones or even mid-range phones. If you install an AirWatch on a phone that is not too powerful, you will have performance issues. That's only because the phone is not too powerful, and there is not enough memory, etc. They could do a lighter version for a less powerful phone. It would also be useful for very small companies that don't want to spend money on expensive phones. Having said that, I don't think that is their target market. If their target market is enterprise, all enterprises perhaps have an agreement with Google or Apple, and they would get a phone that has already been tested, and they know that AirWatch will work on that phone."
 

Pricing and Cost Advice

"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."
"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."
"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
"It is not expensive."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."
"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."
"The cost is very reasonable compared to the competition."
"We are on the premium licensing, which is the one that has the API capability that we use."
"The product is a great value."
"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""
"Its licensing for a year was nine grand. There was no additional fee."
"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."
"Licensing fees are paid on a monthly basis."
"AirWatch would benefit from reducing the license pricing per user per month. Microsoft bundles everything, and then that bundling makes the product free for the customers."
"All licenses from VMware are only yearly. They start with a yearly license and look for a three-year commitment and yearly PO."
"Currently, the product is priced at around 50 USD."
"For big users, it's around $500."
"We pay approximately thirty to thirty-five euros per device per month for the complete suite, and this is a fixed cost with one, three, or five-year licensing in advance. I would rate the pricing a four out of ten, making it affordable."
"It's definitely a bit on the expensive side. It is more for smaller organizations and not large, massive enterprises. I am not sure about any additional costs. As far as we could tell, the billing was what the billing was."
"It's an expensive tool."
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Top Industries

By visitors reading reviews
Educational Organization
25%
Computer Software Company
12%
Financial Services Firm
7%
Government
7%
Computer Software Company
15%
Manufacturing Company
8%
Financial Services Firm
7%
Government
7%
Computer Software Company
17%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Automox?
It's easy to deploy agents to endpoints.
What is your experience regarding pricing and costs for Automox?
We do pay a monthly licensing fee. I'd rate the pricing as average. It's not cheap yet not too expensive. You can als...
What needs improvement with Automox?
They need to improve the automation features. It could be more stable.
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...
What is your experience regarding pricing and costs for VMware Workspace ONE?
I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Automox vs. Workspace ONE UEM and other solutions. Updated: July 2024.
800,688 professionals have used our research since 2012.