Avada Software Infrared360 and NinjaOne provide robust solutions for IT management. User reviews indicate that Avada Software Infrared360 offers strong customer support, but NinjaOne is preferred overall due to its comprehensive feature set.
Features: Avada Software Infrared360 is praised for its monitoring and automation capabilities, while NinjaOne excels in its extensive integration options and ease of use. Users find NinjaOne to cover a broader range of IT management needs.
Room for Improvement: Users suggest Avada Software Infrared360 needs enhanced reporting tools and better customization options. For NinjaOne, improvements are recommended in the areas of patch management and scalability.
Ease of Deployment and Customer Service: Avada Software Infrared360 is noted for its straightforward deployment process and responsive customer support. NinjaOne is recognized for its rapid and user-friendly deployment, alongside excellent customer service.
Pricing and ROI: Avada Software Infrared360 has a higher initial setup cost but delivers significant ROI through its feature robustness. NinjaOne offers competitive pricing and delivers efficient ROI due to its streamlined operations.
Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.
Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.
Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.
It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.
*Kafka coming soon
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/
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